VAIBHAV SHARMA

#1710, 360 Pitfield Road, Scarborough, ON MIS 3E6

Tell: (647) 530-1281; E-mail: vaibhavsharma14292@gmail.com
OBJECTIVE
At a position where my solid background, consulting experience, selling
experience and customer care skills will support the growth of the organization and
helps in my professional growth in the field of Sales Representative.
SUMMARY OF QUALIFICATIONS
Rich experience in cash handling, customer service, marketing and business
expansion in the banking sector.
Knowledge and understanding of banking services and products (ATM
services, Debit cards, internet/online banking services, credit cards,
chequering and savings accounts, balance inquiries)
Good interpersonal skills, including strong communication skills.
Ability to work with minimum supervision and under pressure.
Computer knowledge: MS Office (Word, Excel and Power-Point)
Perfect in solving customer grievances, and maintain long term
relationships.
Good knowledge of effective marketing tools.
Good team worker.
EDUCATION
Post Graduate Diploma in Global Business Management
Centennial College, Toronto, ON
Relevant courses include:
Micro and Macro economics
International Entrepreneurship
Project Management

(Expected 2015)

Management Information System

Business Communications
International Marketing

Bachelor of Commerce (Honours)

Panjab University, Chandigarh, Punjab, India

(June 2013)

WORK EXPERIENCE
Cashier and Stock Manager Three Star Cash and Carry (June 2014 Present)
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Greet customers entering establishments.
Prepare Stock Documentation.
Track inventory.
Merchandise Handling.
Area Sales Manager
Easy Day, India
(Sept 2012 Nov 2013)
Achieved targets efficiently.
Effective use of marketing techniques.
Ensured that workplace is in good condition.
Provided customers with exceptional customer service.
Managed good relationships with existing and potential customers of the
store.
Customer Service Representative Reliance Fresh, India (May 2011 June 2012)
Ensured efficient service to customers.
Monitored and analyzed level of customer activity.
Proficient in multitasking.
Proper attention and follow up to all forms of customer complaints.
Timely updates of data entry maintained for improved service consultant.
OTHER RELATED WORK EXPERIENCE
Sales Head

Music Palace store, India

(Oct 2010 March 2011)

Worked in different departments and helped in maintain stock.

Ensuring that everything is at right place.
Calculate if there is any mismatch between the orders received and orders
dispatched.
Maintained proper books of sales and invoices.

SKILLS AND ACHIVEMENTS:

Knowledge of computer application like MS office, internet
applications.
Volunteer in annual sales exhibition of Big Bazar.
Volunteer in Art of Living organization.
Participated in cultural festivals at school level.
Member of discipline committee in college.
Awarded in various sports and athletics at district level.
REFERENCES: Available on request