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Reflection of knowledge workers characteristics on knowledge


acquision
Survey Study of the views of a sample of engineers and technicians
in the Directorate of Electricity In the city of Sulaymaniyah
Abstract:
Purpose The research aims to diagnose the current availability of knowledge
workers characteristics and the role of these characteristics in knowledge
acquision in the city of Sulaimaniya Directorate of Electricity, and to
identify the differences between personal and occupational characteristics
of a sample of research and its impact on the availability of such properties.
Design/methodology/approach to achieve the objectives of the research
questionnaire was developed especially for it and then distributed to a
sample of engineers and technicians working in the Directorate of
Electricity city of Sulaimaniya, where the sample of the research (52)
respondents.
Findings: the most important conclusions reached by the research include: the
nature of the work in the Directorate of Electricity examined, based on the
need for knowledge workers with the characteristics of workers, it
appeared that the availability of such characteristics need to increase the
availability of knowledge and ownership of the personnel, since these
characteristics have achieved dimensions various levels the over medium.
And did not show any significant difference and a real personality traits of
employees in the Directorate researched in terms of (age and number of
years of career service) in the availability of the properties of knowledge
workers and this is what proves the conclusion of a key that these
characteristics as a variable important may be available at various age
levels and years of work career without any variation or different about
this class without the other. The research recommended the need to work to
re-examine the philosophy of the selection and appointment of staff and the
adoption of characteristics of knowledge workers within the description
and job descriptions and work to disseminate and to provide means and
methods of modern technology on an ongoing basis in the Directorate of
Electricity of Sulaymaniyah and directorates have the fact that it helps to
facilitate the work and raise the level of performance on the one hand, and
the development of capacity of individuals and provide them with new
knowledge on the other hand.
Originality/value: The current research provides a basis for the practice of
objectivity in drawing the general framework and job descriptions required
by individuals working as knowledge workers in organizations with the
Iraqi identify those characteristics most prominent and most influential to
acquire knowledge workers for the skills and knowledge required.
Key Words: knowledge, knowledge workers characteristics, knowledge
acquision, Directorate of Electricity of Sulaymaniyah.
Paper type; Research paper.

11

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)Allert Eintern
)(Peter Druker
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(Wikipedia, 2006: 1)
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Knowledge Society

(Peter Drucker
Knowledge Workers

1993

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(Ware, 2007: 2)

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(Dorothy Leonard-Barton)

(Allan, 2005: 1)

1
Knowledge Work
Peter Drucker
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knowledge work

(Drucker)
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Learning Organizations

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Inquiry

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Life-Long Learning

Condense Use of ICT

Interaction with Globalization developments

(Mohanta & Thooyamani, 2006: 79)


Possessing Practical and Theoretical Knowledge

Finding and Accessing Information

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Ability to Apply Information to solve
problems

Communication Skills

Motivation

Intellectual capabilities

)(Pyria et al, 2008: 92

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(Sheridan, 2008: 26, 35-36)
ICT
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Globalization
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(Drucker)

(Drucker, 2002:74)
(Subordinate)

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Michael Hammer

(Hammer et al, 2004: 14

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(Drucker, 1999: 87)

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7

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