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: :
1. Alto, p. and Kramer, R., Trust and Distrust in Organizations: Emerging
perspectives, Annual Review of Psychology, Vol.5(1999), pp.569-598.
2. Barley, Stephen M. ' Are you in Balance ?' Outlook,67,4, 2000.
3. Becerra, M. and Gupta, A. K., (2003), Perceived Trust Worthiness
within the Organization: The Moderating Impact of Communication
Frequency on Trustor and Trust Effects, Organization Science, Vol. 14.,
No. 1, pp. 32 44.
4. Cerff, K., (2004), Establishing Trust During Organizational Trust
Formation: A Single Case Study, International Leadership Studies
Conference, http://www.regent.edu/acad/sis.publication.
5. Defuria, G. L., A Behavioral Model of Interpersonal Trust , Un
published Doctorl Dissertation, st. 1998.
6. Ford, D., Trust and Knowledge Management : The seeds of success,
Working Paper, center for Knowledge (Kingston:2001).
7. Frigo, Mark L., "for Community Banks: Translating Strategic into
Action, Bank Accounting and Finance, 2000.13,3.
8. Hover, C.W. rova :Anew measure for assessing organization
performance strategic management: Vol.10, 1987.
9. Kaplan, Robert& Norton, David" linking the balanced scorecard
strategy" Vol.39, 1996.
10. Kaplan, Robert& Norton, David" the balanced scorecard measures that
drive performance, Harvard Business Review, 1992.
11. Laka- Mathebula, M. R., (2004), Modeling the Relationship between
Organizational Commitment, Leadership Style, Human Recourses
Management Practices and Organizational Trust, Philosophy a Doctor
in Organizational Behavior, University of Pretoria.
12. Malmi, Teemu, Balanced Scorecards in Finland Companies,
Management Accounting Research, Vol.12. No.2.2001.
13. Mayer, R.et al., An Integrative Model of Organizational Trust, The
Academy of Management Review, Vol.30, No.4 (1999). Pp. 709-734.
14. Robinson, Robin, Balance scorecard, computer word, Vol.34,Issuse 4,
2000.
15. Stephenson, M., (2004), Trust, Social capital, Organizational
Effectiveness, State University in Partial, http://www, ipg. Vt. Adu/
papers/qhfamajor paper.
16. Straiter, K. L., (2005), The Effects of Supervisors Trust of Subordinates
and their Organizations on Job Satisfaction and Organizational
Commitment, International Journal of Leadership Studies, Vol13,N1 ,
pp. 86101.

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