Heather

Hoskinson

PROFILE
6+ years administrative

Impeccable communication

Innovative and creative

experience
Management experience

skills, oral and written

Teach for America alumna

House of Representatives intern

self-starter

An ambitious and tech-savvy administrator, educator, and adventurer seeking meaningful and challenging employment
with an educational or non-profit organization. Strength and assets include:

EDUCATION
KANSAS STATE UNIVERSITY, MANHATTAN, KS
Master of Curriculum & Instruction
, Spring 2015 (anticipated

graduation)
Specialization:
Educational Computing, Design, and Online Learning
ALLIANT INTERNATIONAL UNIVERSITY, SAN FRANCISCO, CA
Alternative Teaching Certification

Program,

2006-2007
UNIVERSITY OF TEXAS, AUSTIN, TEXAS
Bachelor of Arts
, Cultural Anthropology, 2000

Minor:
Womens Studies
Activities:
Texas Exes Lifetime Member

ADMINISTRATIVE EXPERIENCE
MANAGER, SOUTHERN METHODIST UNIVERSITY; DALLAS, TX 2013-Present

Lead administrator for the Department of Teaching & Learning and supervisor of administrative staff and student
workers. Main function is to develop and streamline new and existing administrative systems, including teacher
certification, graduate admissions, and scholarship applications and award processing. Maintain department webpage.
Student records and data management using custom-created Filemaker Pro database. Develop content for department
blog. Curate content for self-created @SMUTeacher Twitter account and manage social media presence. Co-write and
publish self-created bi-weekly department newsletter using Mailchimp email marketing program. Manage admissions
inquiry tracking and admissions reporting. Submit federal and state reporting on extensive teacher certification data.
Department communications officer. Graduation officer for Master of Education students. Point of contact for current and
prospective graduate students.
Primary skills utilized:
Oral/written communication, Filemaker Pro 12, data manipulation/reporting, Excel, Word,
Adobe Forms, Peoplesoft, social media marketing, Mailchimp, Adobe Photoshop, Adobe Illustrator, Wordpress,
CollegeNet, Sitecore, event planning, marketing planning
OWNER, RIGHT HAND WOMAN VIRTUAL ASSISTANCE; SAN ANTONIO, TX 2011-2013

A part-time, home-based entrepreneurial venture, created to provide the option to stay at home with infant son while
still generating income. Services contracted out to small businesses include Wordpress site creation and maintenance,
social media marketing and consulting, customer service, calendar management, bill payment, patient correspondence,
desktop publishing, and editing/proofreading services.
Primary skills utilized
: Social media marketing, Wordpress, oral/written communication, general administrative, Excel,
Word, Pages, small business management
GRADUATE RESEARCH ASSISTANT, KANSAS STATE UNIVERSITY, MANHATTAN, KS 2010-2011

Worked closely with the Director of the Center for the Advancement of Teaching and Learning, providing assistance
planning Center-sponsored faculty retreats, professional development seminars, and special events. Created cutting edge
presentation displayed on homepage of University website to educate public about new general education program.
Developed comprehensive reports to summarize data from technology use surveys of students and faculty. Analyzed
teacher evaluation data and organized into Excel spreadsheets for Center Director, illustrating areas of strengths and
weaknesses.
Heather Hoskinson
April 9, 2015

Primary skills utilized:

Event planning, analytical thinking, Excel, Word, oral/written communication, presentation
design, report generation, Prezi
HUMAN RESOURCE ADMINISTRATIVE ASSISTANT NEW ORLEANS JAZZ & HERITAGE FOUNDATION; NEW
ORLEANS, LA 2005-2006

Worked directly with HR Manager to coordinate job fairs and hire 100+ event staff. Reorganized volunteer database and
assisted Volunteer Coordinator. Pre-screened, interviewed, and processed hiring paperwork for event staff. Conducted
new employee orientation. Actively involved in conflict resolution and mediation among personnel and management.
First point of contact for HR Department.
Primary skills utilized:
MS Access, general administrative, organizational, oral/written communication, event planning
LEAD ADMINISTRATOR, ROBERT HALF INTERNATIONAL; DENVER, CO 2004-2005

Sole administrative support for six staffing managers. Managed front office and assisted incoming candidates with hiring
paperwork and computer testing. Executed daily spreadsheets to track employee time off. Oversaw and maintained legal
contracts between the company and the client.
Primary skills utilized:
general administrative, oral/written communication, MS Office, organizational

TEACHING EXPERIENCE
TEACHER, DEL VALLE MIDDLE SCHOOL; AUSTIN, TX 2009-2010

Sixth grade math instruction, 7/8th grade science instruction in Title I school district. Daily incorporation of educational
technology, communication with parents, and after-school tutoring once a week.
TEACHER, MAMMOTH UNIFIED SCHOOL DISTRICT; MAMMOTH LAKES, CA 2008-2009

Taught K-12 on as-needed basis as a substitute teacher.

TEACHER, JOSEPH GEORGE MIDDLE SCHOOL; SAN JOSE, CA 2006-2007

Seventh grade science/math instruction in Title I school district. Teach for America assignment. Created structure and
included educational technology where none previously existed in classrooms of 40 students.
STUDENT TEACHER, TEACH FOR AMERICA; LOS ANGELES, CA SUMMER 2006

Selected from more than 17,000 applicants nationwide to join national teacher corps committed to achieving substantial
academic gains in under-resourced public schools.

SKILLS & TECHNOLOGY

Advanced MS Office Suite, Filemaker Pro 12, Sitecore, Wordpress, Hootsuite, Tweetdeck, Blogger, MailChimp, Google
Drive, Adobe Photoshop CS6, Adobe Illustrator, Google Sites, basic HTML, video editing, Blackboard, Peoplesoft

VOLUNTEER
VOLUNTEER LIAISON, ATTACHMENT PARENTING INTERNATIONAL, 2012 - 2014

Process all incoming volunteer inquiries and meet with Director bi-weekly to determine volunteer needs of the
organization and place accordingly. Serve as liaison between multiple teams to coordinate volunteer placements. Handle
all administrative tasks as they relate to volunteers, e.g. volunteer pledge statements, applications, welcome documents.

INTERNSHIP
UNITED STATES HOUSE OF REPRESENTATIVES, SCIENCE COMMITTEE; SUMMER 1997

Researched information pertinent to pending legislation, to be used on the House floor during review sessions. Gathered
information on specific sites that Committee was lobbying to add to UNESCO World Heritage List.

FREELANCE
TEDxSMU visual presentation for Rena Pederson:
Who is Aung San Suu Kyi?
https://www.youtube.com/watch?v=W0WOfMeWvsQ

Heather Hoskinson
April 9, 2015