Beruflich Dokumente
Kultur Dokumente
Among member countries of the Organization for Economic Cooperation and Development, the majority of
R&D funds come from
a. government
b. industry
c. universities
d. private non-profit organizations
Which of the following statements about being a successful innovator is most likely to
be true?
a. to innovate successfully you should start out with only a vague idea
b. your thinking should not be structured so ideas can pop into your head
d. you should have a completely open mind about how to proceed and "go with the flow"
b. inverse (as one innovation speed increases, products become obsolete more slowly).
While rapid innovation often benefits society, it often makes success for companies
a. more complicated as they strive to keep up with the latest innovations.
b. profitable if they do not innovate themselves, but rather use innovations of others to their
advantage.
c. easier since innovation always makes things simpler.
d. less likely because customers will not be willing to pay as much for goods and services.
If a firm rushes into new product development without clear strategies or processes
for choosing and managing products it may
a. have difficulty in supporting new projects.
b. choose projects that are a poor fit with the firm's resources and objectives.
b. always negative.
d. neutral.
One reason that knowledge tends to be localized is that knowledge is largely held by
________________ and thus is not always readily mobile.
a. people
b. computers
c. databases
d. government entities
The president of Mountain Home University has been asked by her board of trustees
to set up a mechanism for the commercialization of technology developed at the
university. Such a mechanism is typically called a
a. business department.
b. commercialization office.
d. royalty department.
When Peter Debye was approached by Bell Labs to join the company working with
polymers he said, "I' don't know anything about polymers. I never thought about
them." R.R. Williams of Bell Labs replied, "That is why we want you." This scenario
b. Williams understood that they might need someone who would bring a fresh perspective to
the company.
c. Bell Labs needed a stronger sense of purpose that it currently had.
According to research described in the text, which person is most likely to produce
more creative solutions?
Which of the following is the correct sequence of steps for the demand-pull approach
to research and development?
a. customers express an unmet need, R&D develops the product to meet that need, the
product is produced, marketing promotes the product
b. scientific discovery leads to an invention, engineering designs the product, it is
manufactured and then marketing promotes it
c. marketing does research to discover a need, R&D comes up with the product concept
which is refined by engineering. Manufacturing produces it and marketing sells it
d. manufacturing sees a way to improve a product, R&D takes the suggestions and expands
on it, engineering redesigns it, manufacturing implements the change, marketing promotes it
c. incubator
d. science park
a. a technology is always replaced by a new technology after its trajectory has flattened (i.e., it has
reached its performance limits)
b. most technology s-curves last about twenty years
When gutter shields were developed they replaced gutter cleaning services for
homeowners wishing to keep leaves and debris out of their gutters. In other words,
the same need was met by an entirely new technology. This is an example of __________
technology.
a. complementary
b. logical extension
c. discontinuous
d. incremental
Ron can be described as highly skeptical about new ideas and products. He has not
yet bought a satellite dish for his home because he is still unsure that it really works
at times when he wants it to. Ron is also very worried about the expense of
purchasing the satellite dish. According to this description, Ron is most likely a(n)
b. innovator
c. laggard.
d. early adoptor.
Bill discovered that when hardware and software first came out to make it possible to
set up a wireless computer network in his home, that it was very confusing to him. He
heard conflicting claims about which hardware to buy and which software system to
use. When he finally bought something it did not work very well. This probably
illustrates which stage of the technology evolution model as described by Utterback
and Abernathy?
a. fluid phase
c. specific phase
d. incremental phase
Julie is somewhat skeptical about new innovations and is likely only to adopt
something new after getting some pressure from her peers. However, she is not so
risk averse that she will wait until all uncertainty of a new technology has been
resolved; she's willing to accept a little uncertainty if her peers already use the
product. Julie is most likely a(n)
a. early adopter.
d. laggard
d. a car that drives itself to the nearest exit if the driver is incapacitated by a medical
emergency
The Acme Mattress Company discovered that it could more cheaply use polyurethane
foam for its mattress than traditional stuffing materials. This is an example of _________
innovation.
a. architectural
b. radical
c. component
d. competence destroying
After Acme company developed its first few R&D projects it found that it began to get
better at subsequent development projects, even if they were not based on the same
technologies. This is probably due to the principle or effect called
a. repetitive motion.
b. intelligence magnification.
c. programming simplification.
d. absorptive capacity.
Because there are so many gas stations and highways in the U.S., the _____________ is
likely to be larger and continue to grow.
a. competitive means of transportation
c. government
d. repetitive motion
When both Nintendo and Sega claimed to have over 60 percent market share of the
video game console market, both were trying to influence
a. users' perceptions and expectations about the installed base.
c. pre-order demand.
d. technology bias.
c. only benefits immediately, but cannot influence the evolution of the market.
During the 1990s more and more people started using cell phones. As a result the cell
phone
a. began to deteriorate in quality because the industry could not keep up with production.
d. stabilized in quality.
Even though MCI had more cell phone subscribers at the time that AT&T decided to
enter the cell phone market, customers were willing to sign up for AT&T's service.
This is most likely due to
a. the poor service of MCI.
d. the expectation of consumers that the installed base of AT&T will eventually be larger.
When you buy a product on eBay you can pay for it using an online payment system
called PayPal (which accepts credit cards or electronic funds transfers). PayPal is
offering a technology that offers value during the __________ stage of buyer experience
b. delivery
c. use
d. maintenance
Disetronic dominates the insulin pump market for diabetics. The disadvantages to
consumers of it being practically a monopoly probably include(s)
a. Disetronic may charge a very high price for its pump.
Microsoft disabled the DVD playback on its Xbox unless consumers purchased an addon DVD playback kit because
a. of legal threats by movie producers.
b. pressures from Sony's PlayStation2 who had done the same thing.
c. so consumers would have to pay extra if they bought the Xbox just as a DVD player and
not to buy games that provided the real profit.
d. that was the only way to correct a technical malfunction
When McDonalds first moved into Russia it had to teach farmers how to grow better
potatoes and cattle, and bakers how to make hamburger buns. This is an example of
a. communism's failures.
c. greedy capitalism.
d. late-mover manipulation.
Acme products was late to enter the desk height adjuster market. However, Acme has
vast financial resources compared to the 2 other small companies in this new market.
Acme chances for success
a. look pretty slim because it is late entering the market.
b. are excellent because it can outspend the other companies in further development and
marketing of the product.
c. cannot be determined because consumers will make this decision.
Stripes has observed the success of Atlanta Technology for a new product entry and
has decided to come out with its own version of the new product. It will enjoy the
advantages of
a. a first mover.
b. a second mover.
d. late mover.
b. modem technology was immature, preventing small PDAs from having wireless
connectivity.
c. battery technology was immature, preventing small and lightweight PDAs that had
Sympathetic Technologies has come out with a superior DVD Player that requires the
use of a High Definition Television set (HDTV) to work. So far sales have been
sluggish. This is due to the fact that
a. everyone hates HDTV.
d. capturing less of the energy potential than fossil fuelbeing less efficient.
After Yahoo! was introduced as an easy way to search the World Wide Web, it was
followed by other search engines, some of which had improved or faster ways to
search the web. This is an example of how one innovative idea can
a. ruin the business of someone else.
The time it takes a company to develop a new product from initial concept to market
introduction
a. varies with the innovativeness of the project.
c. is still a mystery.
As a result of the rapid pace of innovation the time between a product's introduction
and its withdrawal from the market
a. has become shorter.
Out of all the innovative ideas that come forth, how many become successful
products?
a. very few
b. most
c. about half
d. seventy-five percent
If you were the director of R&D at a large pharmaceutical company, how might you
apply the concept of "the innovation funnel?"
a. hire more people because most of them will turn out to be worthless
b. encourage more new ideas because it takes thousands of new ideas to come up with one
successful new product
c. discourage more new ideas because most of them end up being useless and waste time
and energy
d. the innovation funnel concept could not be used by a person in this position
b. the benefits firms reap by being located in close proximity to each other.
c. savings firms accrue in production processes by spending more money on basic research.
The difference between Honda's employee-driven idea system (EDIS) and a traditional
suggestion box is that Honda's system
a. does not pay employees for ideas.
c. requires those who submit ideas to follow through with the suggestion.
b. the degree to which communication and frequent interaction is required for knowledge
sharing.
c. population density of labor.
Which of the following is the correct sequence of steps for the science-push approach
to research and development?
a. customers express an unmet need, R&D develops the product to meet that need, the
product is produced, marketing promotes the product
b. scientific discovery leads to an invention, engineering designs the product, it is
manufactured and then marketing promotes it
c. marketing does research to discover a need, R&D comes up with the product concept
which is refined by engineering. Manufacturing produces it and marketing sells it
d. manufacturing sees a way to improve a product, R&D takes the suggestions and expands
on it, engineering redesigns it, manufacturing implements the change, marketing sells it
c. Firms in a region have lower net income because the tax rate in that region is very high
d. Firms may benefit by improvements in local infrastructure such as roads and utilities.
The Smith brothers were trying to come up with a new cough drop but Alvin Smith
kept saying to his brother, Frank, "I really would like to understand more about what
makes a person cough in the first place." Frank kept saying, "We need to quit
worrying about theoretical stuff and just focus on how to stop the coughing." Which of
the brothers is most likely to be a successful inventor?
a. Alvin
b. Frank
Julie is somewhat skeptical about new innovations and is likely only to adopt
something new after getting some pressure from her peers. However, she is not so
risk averse that she will wait until all uncertainty of a new technology has been
resolved; she's willing to accept a little uncertainty if her peers already use the
product. Julie is most likely a(n)
a. early adopter.
d. laggard
Susan, a highly skilled office worker, came home with a personal computer she had
just purchased. Her husband Bill soon discovered that Susan did not know how to use
half the features of the computer or its software. This is most likely due to the fact
that
a. Susan is just too stupid to own a computer.
When the first personal computers came out, Bill started using a spreadsheet
program to balance his checkbook. Bill discovered that this new method was much
slower for him and that if he typed in the wrong data, he also made more mistakes.
This illustrates how a(n) ____________ technology may initially have lower performance
than the ___________ technology.
a. incumbent, discontinuous
c. discontinuous, incumbent
d. discontinuous, modular
The Ajax Computer Company is spending heavily on R&D to develop new designs for
wireless networks instead of trying to refine how well they make their current
wireless network hardware components. Ajax is probably in the
a. state of denial.
c. era of ferment.
d. specific phase.
A pizza chain is able to develop a pizza oven to bake pizzas in 10 minutes rather than the standard 20
minutes during the late 1980s. This was most likely a(n) ______________________
innovation.
a. competence enhancing
b. competence destroying
c. architectural
d. radical
If a company that comes up with a new technology can get information about its
advantages out to potential customers within 2 years, the market saturation should
take
a. 2 years.
b. 4 years.
c. 1 year.
d. one cannot really determine the adoption rate without more information.
WordPerfect Corporation noticed during the 1980s that the more of its word processing software
packages it sold, the more customers complained or suggested improvements. As a result of this the
word processing software program could be
a. steadily improved.
b. taken from the market so all the bugs could be removed.
c. replaced by a completely new program.
d. none of the above.
TeddyBear Systems announced it had a cell phone that could take pictures at the
same time that its main competitor came out with such a cell phone. Actually,
TeddyBear systems didn't even have such a phone in development. This is known as
a. fake technology.
b. vaporware.
c. illegal puffery.
d. techno-ware.
Simon has plotted the network externality benefits curve and the monopoly costs
curve for his industry and discovered that the lines cross when the dominant
technology has an 80% market share (i.e., the monopoly cost curve is above the
network externality benefits curve at all points to the right of 80%). If Simon's
calculations are correct, which of the following are true?
a. Consumers will prefer a single firm to have a complete monopoly in the market.
b. Consumers will benefit most by government regulation that prevents any technology from
gaining greater than a 50% share of the market.
c. Simon's industry does not exhibit strong network externality effects.
d. Consumers are better off if one technology has a 79% market share than if no technology
has more than a 10% share of the market.
When Disetronic, who dominates the insulin pump market for diabetics, made the
decision to not charge the highest price the market would bear, it was
a. increasing the monopoly cost curve.
c. making the monopoly cost curve intersect the network externalities curve sooner.