Looking to the

Future
Eric Hilldorfer and Tony Ringuette

Learning Objectives
Students will know and understand the 16

skills needed to be an effective helper.

Students will have a good understanding of

the three themes of helping.

Students will be able to use the skills they

have learned in a real situation.

Pop Quiz
5 Minutes
Name the 16 skills the book lists that you

need to have in order to be an effective helper

Skills to Help You as a

Helper
Human Relations
Interpersonal Communication
Caring
Empathy
Collaboration
Teamwork/Teambuilding
Training
Presentation and Group Facilitation
Counseling/Active Listening
Advising
Conflict Resolution and Mediation
Supervision
Consultation
Crisis Intervention
Problem Solving Abilities
Assertiveness/Confrontation

Themes
Conceptualizing the Helping Role
Training Student Affairs Professionals as

Helpers
Making a Commitment to Advocacy

Professional
Competencies
Advising and Helping
Ethical Professional Practice
Personal Foundations

Letter to Yourself
Write a letter to yourself 10 years from now.
Come up with some goals for yourself as a

professional

Final Countdown
How have you seen yourself grow in regards

to helping since beginning this course?

What is the one area you wish to improve on

the most or have improved on the most?