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Artifact of Learning
Danny Oliveira
San Diego State University
Spring 2014
preparation by my supervisor. I believe this was the first time that she had a
student intern working for her. It was evident that the idea of having a
student intern came from her superiors. I was charged with developing a
programming model and a staffing manual for the Commuter Resource
Center. However, my supervisor had great difficulty in communicating
exactly what these models were supposed to consist of and could not
produce examples for me to refer to. This caused considerable confusion,
agitation, and delay in developing these models. Upon further research into
the SDSU Strategic Plan working group for Commuter Student Success, I
found out that an established programming model from Residential
Education was supposed to serve as a framework for programming. This
important document was unbeknownst to my supervisor, a further example
of a lack of foresight in developing this internship experience. Although I
was successful in developing the desired deliverables, what I drew from this
experience was the importance of an efective supervision relationship.
Becoming a good supervisor is a skill that I will need to develop in the future.
Ive learned the importance of establishing an efective orientation for new
employees as a foundation for an efective working relationship based on
frequent and efective communication.