IT

Outsourcing
Aviation
Industry
Did you know?
IT Strategy when compared to 2008 because of cost
Management

1
Source: Airline IT Trends Survey 2009 - SITA
 Airline technology trends in the next 3 years

2
Source: Airline IT Trends Survey 2009 - SITA
al IT Systems that can be outsourced

Plan Trip Airport Boarding Flight Arrival

Processing
Cockpit Airport Operations
Fares Management Airport Operations Management Communications, Management
Air Traffic Control
Reservations Passenger Management
Passenger Management
Ticketing
Baggage Management Flight Operations
Applications Baggage Management
Point of Sale
Cargo Management
Passenger Processing
Fleet,
Crew Management
Passenger
Communications
3
ift in the mindset

Cost Cutting Efficiency

Repetitive Tasks Innovation
Non - Core Improvement
Strategic Partnership

4
tegic Outsourcing Partnership

5
eing IT Partners

6
rbus IT Partners

7
ircraft Design

8
s & Cons of Aviation Outsourcing

Pros
Leverage service provider’s scale, expertise and
systems
Lower labor and capital costs
Higher quality & stable processes
Helps airline to focus on core competencies

Cons
Loss of ability for the airline to provide services
to others
May create dependency on the vendors
Layoffs & terminations

9
Thank You

Done By:
Vijay Vaidyanathan, Darshan Guru, Nideesh Hirwani, Shivangi Joshi, Gopal Rathnam