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INFORMATION FOR BRITISH NATIONALS

HOSPITALISED OR IN NEED OF MEDICAL HELP


IN BULGARIA

BRITISH EMBASSY SOFIA


CONSULAR SECTION
9 MOSKOVSKA STREET
SOFIA 1000
BULGARIA
Tel: (00 359) 2 933 92 22
Fax: (00 359) 2 933 92 50
Web: https://www.gov.uk/world/bulgaria
E-mail: consularsection.sofia@fco.gov.uk

INTRODUCTION
This guide aims to provide some general information and advice to British Citizens who are
hospitalised or need medical help in Bulgaria so that they may better understand the role and
responsibilities of the British Embassy, as well as to provide some useful contacts in the
country. Please note that whilst we will make every attempt to keep the information up-todate, the system or contacts may be subject to change at any time, and we cannot be held
responsible for any inaccuracies that may occur as a result.

Who can help?


The Foreign and Commonwealth Office (FCO):
The FCO is represented overseas by its Embassies (High Commissions in Commonwealth
countries). Both employ consular officers part of whose jobs is to provide help and advice to
any Briton who gets into difficulty in a foreign country.

Who are the Consular Representatives in Bulgaria?


SOFIA
Simon Tucker

HM Consul

Teodora Maneva

Vice Consul

Dilyana Momchilova

Pro-Consul

Ralitsa Doudekova

Pro-Consul

Contact Information
British Embassy Sofia
Consular Section
9 Moskovska Street
Sofia 1000

Tel: (00 359) (2) 933 92 22


Fax: (00 359) (2) 933 92 50
E-mail: consularsection.sofia@fco.gov.uk
Web: https://www.gov.uk/world/bulgaria

Opening Hours:
Monday to Friday: 09:30 12:00 / 14:00 16:30
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December 2014

Out-of-hours
For consular emergencies please ring +359 2 9339 222 (covered 24 hrs) and choose option 2 for
consular assistance.

What will the Consulate do?


We aim to contact you within 24 hours of being told that you have been hospitalised.
We do not usually contact or visit people who have travelled out specifically for medical
treatment.
If you are in hospital as a result of an assault or other crime, we will visit you as soon as
possible.
In all other cases, we will take account of factors such as your condition, your ability to speak
on the phone, whether you have relatives or friends with you, whether you have a tour
company representative and the standard of medical facilities, before deciding whether a visit
is appropriate. If we believe that there is a need for us to visit and there is a British Embassy in
the same city as the hospital you are in, we will aim to visit you within 48 hours of being told
that you have been admitted to hospital.
We can contact your family or friends to inform them that you have been hospitalised if you
want us to.
We can help you consult your insurance company or medical evacuation company. Please
remember to keep all receipts and medical reports in case you need them to make a claim at a
later stage. Provided that we have resources in place, we may also be able to help you
communicate with hospital staff if they do not speak English.
If you are travelling within the European Economic Area (see note 2 on page 10) or Switzerland,
you should have a European Health Insurance Card (EHIC) which entitles you to emergency
medical treatment at a reduced cost or, in some cases, free of charge. If your usual place of
residence is the UK, you can apply for an EHIC at any point, even after medical treatment has
become necessary or has been started (see www.ehic.org.uk).
We cannot pay your medical bills.

British Embassy Sofia


December 2014

FIRST STEPS

Who will know that I have been hospitalised?


If a British citizen is hospitalised in Bulgaria, hospitals sometimes notify the British Embassy in
Sofia. Some hospitals only contact us if the British citizen wishes so or if there are issues with
the payment. Therefore, we are frequently not informed immediately, if at all.

What will my family be told?


We cannot tell anyone that you have been hospitalised or provide details about your condition
without your permission.
However, if you wish us to inform your family or friends, we will contact them. We can provide
for them advice on healthcare in Bulgaria, a list of English speaking doctors, contacts for
specialists or details of accommodation if they plan to travel to Bulgaria and visit you. We can
also pass on messages between you and them.
If you are a dual national and you are hospitalised in the country of your other nationality, the
British Consulate cannot assist you formally.

HEALTHCARE IN BULGARIA: CONDITIONS AND SERVICES


General
Standards of primary/emergency medical care are good, physicians are well trained but
hospital and nursing staff rarely speak English.
Conditions in state hospitals vary and specialised equipment may not be available everywhere.
Private hospitals are usually well-equipped but some will not accept a European Health
Insurance Card (EHIC).
The EHIC is not a substitute for medical and travel insurance but provides entitlement to
emergency medical treatment. It will not cover for medical repatriation, on-going or nonurgent medical treatment.

British Embassy Sofia


December 2014

What about money?


The British Embassy cannot provide financial assistance to British nationals who have been
hospitalised in Bulgaria.
The cost of treatment received abroad by UK citizens is normally the responsibility of the
individual and cannot be claimed from the British National Health Service. If you have been
hospitalised, you may be asked to pay your medical bills. There are several ways to do this:
-

A valid insurance policy:


If you are hospitalised for a condition which does not pre-date the insurance policy, the
insurance should cover the costs for treatment and possibly for medical repatriation. If
you are treated for a pre-existing condition your insurance policy is likely to be void.
Your insurance may also become void if you have acted in an irresponsible manner that
has contributed to the injuries suffered, e.g. taking drugs or drinking excessively. Some
insurance policies do not cover for sexually-transmitted deceases including HIV and
AIDS-related conditions.

EHIC (European Health Insurance Card)

Own funds

Help from family, friends or employer

EHIC (European Health Insurance Card)


Bulgaria is within the European Economic Area (EEA) and an EHIC entitles you to emergency
medical treatment at a reduced cost or sometimes for free.
The EHIC is usually valid for 3 - 5 years and covers for urgent medical treatment that becomes
necessary during a trip overseas due to a sudden illness or an accident. You will be treated on
the same basis as a health insured resident of the country you are visiting. The EHIC may not
cover everything that the NHS would cover in the UK and you might have to contribute to the
costs of your treatment. The EHIC covers treatment needed for chronic or pre-existing
conditions but it will not cover for treatment you have specifically travelled for. People whose
usual residence is in the UK are entitled to an EHIC issued in the UK. You are not entitled to one
if you are resident overseas. For more detailed information on the EHIC, please visit the NHS
website http://www.nhs.uk/NHSEngland/Healthcareabroad/EHIC/Pages/Introduction.aspx.
If your usual country of residence is the UK you can apply for an EHIC at any point, even after
being admitted to a hospital.

British Embassy Sofia


December 2014

Even if your hospital treatment is covered by an EHIC, you may have to pay a patient
contribution towards your hospital stay, also known as a co-payment. Since July 1 2014, you
can no longer be reimbursed for co-payments once you go back to the UK.
For further advice, please contact the Overseas Healthcare Team at the Department of Work
and Pensions:
Overseas Healthcare Team
Room MO601, Durham House
Washington
Tyne & Wear
NE38 7SF
Telephone: 0191 218 1999 Monday to Friday, 8am-5pm UK time.
The
helpline
for
the
Bulgarian
National
(http://www.en.nhif.bg/web/guest/home) is (+359) 2 965 9116.

Health

Insurance

Fund

Complaints
If you are not happy with the service provided by a medical establishment which is a partner of
the Bulgarian National Health Insurance Fund (NHIF) you can file a complaint with the Director
of the regional office of the NHIF. If you think that you have been charged inappropriately you
must attach the invoice issued by the medical establishment to you complaint. The controlling
body will investigate and reply in writing.
Alternatively you can complain to the Bulgarian Ombudsman:
Address: 22 George Washington Street, Sofia 1202
Telephone: 00359 2 8106955; 00359 2 9809510
E-mail: priemna@ombudsma.bg
Web site: www.ombudsman.bg
The complaint can be submitted in English. You should provide your full name, postal address
and contact number and a brief, factual description of the situation including the date and time
it happened. Again, you should attach any paperwork you might have, such as medical reports
or invoices. There is an option for submitting the complaint online at
http://www.ombudsman.bg/form but the website is available only in Bulgarian language.

British Embassy Sofia


December 2014

VISITS
Consular Visits
A member of the consular team will try to visit you in hospital if you wish so, as soon as possible
after we have been notified of your hospitalisation. We can assist you with hospital
arrangements and notify your family and friends if you wish so.
Visits by Family, Next-of-Kin or Friends
If family members or friends wish to visit you in hospital, they should arrange this in line with
the specific requirements and visiting policy of the hospital. The Consular team can assist with
finding information about the visiting policy of the hospital.

British Embassy Sofia


December 2014

HOSPITALS FOR ACTIVE TREATMENT IN BULGARIA

Managing
Director/
Senior Doctors

Hospitals

Address

MBAL Blagoevgrad

60 Slavianska Street,
Blagoevgrad

Dr. Krasimir Mihailov 073/ 829 23 29

MBAL- Bourgas

73 Stefan Stambolov
Blvd., Bourgas

Dr.Georgi Matev

056/ 810 547 director

MBAL St. Anna 100 Tsar Osvoboditel


Varna
Street, Varna

Dr Veselin Nikolov

UMBAL St.
Marina
Varna

1, Hristo Smirnenski
blvd, Varna

Dr. Zhaneta
Georgieva

MBAL Dr. St.


Cherkezov
Veliko Turnovo
MBAL St.
Petka Vidin

1 Nish Street, Veliko


Turnovo

Dr. Lyudmil Getsov

052/ 655 911


Registry:
052/64 82 30; 052/64 82 31
052/30-28-51 switchboard
(priority, 24/7)
052/30 2852/53/54/55
052/ 978-211 switchboard
24/7
052/30 28 74 fax (directors
PA)
062/ 62 68 41 registry

119 Tsar Simeon


Veliki Street, Vidin

Dr. Tsvetan Vasilev

MBAL Hristo
Botev Vratsa
MBAL Tota
Venkova
Gabrovo
MBAL
Dobrich

66 Vtori Yuni Blvd,


Vratsa
1 Dr. Iliev Detskiya
Street, Gabrovo

Orlin Tzvetkov

24 Panayot Hitov
Street, Dobrich

Dr. Marian Ananiev

MBAL
Dr.Nikola
Vasilev
Kyustendil
MBAL Dr.

1, 17 Januari Square,
Kyustendil

Dr. Alexander
Velichkov

53 Belomorski Blvd,

Dr. Todor Cherkezov

Dr. Neli Savcheva

Telephone

094/ 602 131 registry


088 791 26 62 - registry
094/ 606025 Director
092/ 66 51 10
066/808 911 registry
066/800 243 registry
066/800 253 - registry
058/ 600 488 switchboard
058/600 160 director
058/600 414 - fax
078/ 55 02 61/62/63 switchboard
078/55 02 41 director
078/55 02 31 - fax
0361/ 68 348 - registry
British Embassy Sofia
December 2014

Atanas
DafovskiKurdzhali
MBAL Prof. Dr.
Paraskev
Stoyanov
Lovech
MBAL Dr.
St.Iliev
Montana
MBAL Pazardzik

Kardzali

0361/ 680295 fax


(administration)
0361/68 383 - director
068/ 603 381/382
switchboard

27 Dr. Suiko Suev


Street, Lovech

Dr. Tihomir Benev

2 Sirma Voivoda
Street, Montana

Dr. Tsvetan Georgiev 096/ 306 881 switchboard


Todorov
096/ 30 51 50 - director

15 Bolnichna Street,
Pazardzik

Dr. Penko Stefanov


Katsarski
Deputy director Dr
Savov

MBAL Rahila
Angelova Pernik

2 Breznik Street,
Pernik

Dr. Vyara Tserovska

MBAL - Plovdiv

234 Bulgaria Blvd.,


Plovdiv

Dr. Argir Argirov

MBAL St. Ivan


Rilski - Razgrad

2 Kosta Petrov
Street, Razgrad

Dr. Ivan Petrov

MBAL - Rousse

2 Nezavisimost
Street, Rousse

Dr. Nelly Stefanova


Petrova

082/887 223-MD Secretary


082/887 351 switchboard
082/887 292 head nurse
082/82 10 11- Director/Fax

MBAL Dr.Ivan
Seliminski
Sliven

1 Hristo Botev
Street, Sliven

Dr. Vasislav Petrov

044/ 611 700 switchboard


from 7.30 h 16.00 h
044/ 611 701 Director
044/ 62 43 26 fax

034/ 408 600 switchboard


034/ 408 666 - MD
034/4080601 PA of
director
034/ 408 766 fax
034/408 602 deputy
director
076/ 688 210 switchboard
076/ 601 360 fax
secretary
076/ 688 211 secretary
director
032/ 961 813secretary
director
032/905 184-Director
Tel/Fax: 032/959 221
Registry
084/ 62 43 21/22/23/24
switchboard
084/ 62 43 51/52/53/54
switchboard
084/ 62 97 65 Fax
084/ 62 45 54 - Director

British Embassy Sofia


December 2014

MBAL - Silistra

80, Petar Mutafchiev Dr. Daniela


Street, Silistra
Kostadinova

UMBAL
Alexandrovska
Sofia
MBAL Tsaritsa
Ioanna Sofia
(ISUL)

1 St. Georgi Sofiyski


Street, Sofia

Dr Kostadin Angelov

8 Byalo more Street,


Sofia

Associate Professor
Boiko Korukov

MBAL for
emergency
medical care N.
I. Pirogov
Sofia
MBAL Bratan
Shukerov
Smolyan
MBAL Prof. Dr.
St. Kirkovich
Stara Zagora
MBAL Turgovishte

21 Totleben Blvd,
Sofia

Associate Professor
Stoyan Milanov

02/ 915 4411 switchboard


(24/7)
02/ 952 11 61 switchboard

2 Bulgaria Blvd.,
Smolyan

Dr. Marin
Darakchiev

0301/ 626 666 switchboard


0301/ 623 95 directors PA

2 Gen. Stoletov
Street, Stara Zagora

Dr. Petar Atanasov

Zapad District, bul.


Syuren, Targovishte

Dr. Ivan Svetulkov

MBAL - Haskovo

49 Saedinenie Blvd.,
Haskovo

Dr. Slavcho
Bliznakov

MBAL - Shumen

63 Vasil Aprilov
Street, Shumen
30 Panayot Hitov
Street, Yambol

Dr. Yulia Dimitrova

042/ 698 210 switchboard


042/ 601 125 fax
042/698 433 - Emergencies
0601/ 688 88 switchboard
0601/68 494 - Registry
0601/ 64 864 - Fax
038/ 606 700/ 800 /900
switchboard
088 29 83 170
038/ 606 722 - fax
054/ 855 755 switchboard
054/ 800 751 fax
046/ 682 210 - switchboard
046/ 661 521 - registry
046/ 661 530 - Director
046/ 661 541 - fax

MBAL St.
Pantaleimon
Yambol

Dr. Panayot
Dimanov

086/ 818 444 - MD


086/ 818 446 Secretary
086/818 499 Registry
086/ 823 917 - Fax
02/ 92 301 switchboard
02/92 303 Registry 24/7
02/ 92 303 811 director
02/ 943 2170 - switchboard
02/ 943 2316 MD

*MBAL Hospital for Active Treatment


* UMBAL University Hospital for Active Treatment

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British Embassy Sofia


December 2014

LIST OF ENGLISH SPEAKING DOCTORS IN BULGARIA


DISCLAIMER: The following list of medical facilities/practitioners has been prepared by the British Embassy in Sofia for
the convenience of British Nationals who may require these services and assistance in Bulgaria. It is provided on the
understanding that we (the British Embassy) do not assume or undertake any legal responsibility, to you, or those
affected, if you choose to take it into account when instructing a medical facility or practitioner.
Further and alternatively, we cannot accept any liability to any person or company for any financial loss or damage
arising from the use of this information or from any failure to give information.
Our aim is to provide our customers with as much relevant information to enable them to make better informed
decisions but our lists are not recommendations and should not be treated as such.

SOFIA
International Medical Centre
28 N. V. Gogol Street, Sofia 1124
Tel: +359 2 944 93 26
Fax: +359 2 944 93 17
Mobile: +359 886 532 551 (24/7)
E-mail: imc@gbg.bg
Greenberg Medical Centre
80 Alexander Malinov Blvd, Mladost 2, Sofia
Tel: +359 2 974-4933
Mobile: 00359 898 776 800, 00359 898 776 824
Vita Hospital
9 Dragovitsa Street, Sofia 1505
Tel: 00359 2 943-4398, 00359 2 960-4951, 00359 2 960-4950
Fax: 00359 2 944-1343
E-mail: vita@vita.bg, office@vita.bg
Tokuda Hospital
51B Nikola Vaptsarov Blvd, Sofia 1407
Tel: 00359 2 403-4000
Emergency Tel: 00359 2 403-4112
City Clinic (Sofia and Varna)

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127 Okolovrasten Pat, Sofia 1407


Tel: (00359) 0700 13 127, (00359) 0800 12 127
Emergency Heart and Vascular Care: (00359) 0700 13 112
E-mail: office@cityclinic.bg
Zdravei General Medical Practice
Studentski Grad, block 11 (lower building), Sofia 1700
Mobile: +359 887 525176 (Dr. Zahari Petrov?

German/Austrian/Swiss Embassy Surgery


Dr. Kurkchiev and Dr. Temelkova Kurkchieva (endocrinology)
Sofia, Joliot Curie St. 25-A
Tel: 00359 2 9632067
Tel: 00359 2 9670165 (Medical Centre Robert CO)
Mobile: +359 889509970 (Dr. Kurkchiev)
Eye Clinic Den
21 Rositsa Street, Sofia
Tel: 00359 2 983-2028, 00359 2 983 3800
Mobile: 00359 885 747 325
E-mail: office@den-sofia.com

Psychiatrists and Psychologists


Mental Health Center Adaptatsia

13 Tsar Simeon Street, Sofia


Tel: 00359 2 983 6023
Mobile: 00359 889 475 927, 0878 826 213,
Director: 0888 359 392 - Dr. Vladimir Sotirov
Eirene Counselling and Coaching
Gisli Jonsson: 00359 884 378847
Nora Jonsson: 00359 884378852
E-mail: eirenecounselling@gmail.com

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Dr. Diana Indjova, US Mental Health Departments licensed Clinical Counsellor


10 Lavele Street, Sofia 1000; G. Rakovski Blvd 112, 2nd floor
Tel: 00359 2 981 7855, 00359 2 987 3002
Mobile: 0888 619 226
E-mail: Dindjova@gmail.com

Dental Clinics and Dentists


Art Dental Studio
Sharl Shampo Street, Block 86 (ground floor), Sofia
Mobile: 00359 899 862968, 00359 884 836 360 (Dr. Robert Tsonin)
E-mail: office@artdental-studio.eu; r.conin@abv.bg
Medstom Dental Clinics
26a Dondoukov Blvd. (adjacent to the junction with Rakovski)
Tel: 00359 2 981 0000
Mobile: 00359 896 693 220
E-mail: medstom@abv.bg
Orthodontic Clinic Valor
54 Pliska Street, Sofia 1612
Tel: 00359 2 955 2319, 00359 2 952 6125
Mobile: 00359 887 971 207
Email: info@valortho.com
Dr. Dean Mihailoff, Swedent Dental Centre
100 James Boucher Blvd, Hotel Kempinski-Zografski, Room 114
Tel: 00359 2 969 2273, 00359 2 969-2272
Mobile: 00359 888 703 821, 00359 895 744 573
Email: swedent@gmail.com
Dr. Nikolay Genchevski, Dr. Ivo Dimitrov
14 Smurch Street, Sofia
Tel: 00359 2 958 1511
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December 2014

Mobile: 00359 889 137 466


Dr. Krassimira Ribagina
1, Han Pagan Street, Sofia 1680
Tel: 00359 2 850 5812
Mobile: 00359 888 982 195
E-mail: ribagina@hotmail.com
Dr. Ivaylo Ribagin
23 Tvardishki Prohod, Sofia 1404
Tel: 00359 2 958 9145
Mobile: 00359 889 299 289
E-mail: ribagin@abv.bg

OUTSIDE SOFIA
Viva Clinic
8240 Sunny Beach
Tel: 00359 554 950 95
Mobile: +359 899 99 58 60
E-mail: vivaclinic@vivaclinic.bg
Eurohospital
2A Nayden Raikov Street, Vinitsa, Varna 9022
Tel: 00359 52 387900 switchboard; 00359 52 387916 switchboard
Fax: 00359 52 387915; 00359 52 387 917
Mobile: + 359 899 982 777 Dr. Dobrev
Mobile: +359 899 982 727 Dr. Avramova
Mobile: +359 899 982 772 Dr. Marinov
eurohospital.bg@abv.bg
Dr. Lyudmil Dimov GP

1st Diagnostic and Consultation Centre


Hristo Botev Str 2-A, floor 4, room 80, Sliven 8800
Tel: 00359 44589 468

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December 2014

Mobile: 00359 899414232


E-mail: lgdimov@hotmail.com
Life Hospital
Dimitar Dimov Blvd.
Izgrev, Bourgas
Tel: 00359 56 875050
E-mail: tourist_medical@yahoo.com
Virgin Mary Hospital
Alexander Stamboliyski Street, Vetren, Bourgas
Tel : 00359 56 89 62 / 00359 56 89 62 72
Fax: 00359 56 89 62 82
Mobile: 00359 888 97 67 67
E-mail: hospital@saintsofia.com
Akta Medica Clinic
60 Nikola Petkov Street, Sevlievo
Tel: 00359 67534502
Fax: 003596753-3468
Mobile: 00359 885 203011
E-mail: info@aktamedika.org

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British Embassy Sofia


December 2014

TRAVEL ASSISTANCE COMPANIES IN THE UK

NB: This list is provided by the FCO for the convenience of enquirers, but neither Her Britannic
Majesty's Government nor any official of the British Embassy Sofia can take responsibility for
the competence and level of service of the companies listed or for the consequences or costs of
any service provided.
Companys name

Address

Contact Details

Aeromedical Ltd.

P.O Box 106


Bridgewater, TA7 9JE

Tel: +44 (0)1278 723330


Fax: +44 (0)1278 723188
E-mail: airdoc@aeromedicalint.com
Website: www.aeromedicalint.com

AIG Assist

The AIG Building


58 Fenchurch Street
London EC3M 4AB

Tel: +44 (0)20 8762 8326


Website: www.aigassist.co.uk

Air Medical Ltd

Oxford Airport,
Tel: +44 (0)1865 842 887
Kidlington, Oxfordshire, Fax: +44 (0)1865 370 642
OX5 1QX
Email: charters@airmed.co.uk
Website: www.airmed.co.uk

Airtime Charters

Tel: +44 (0)1202 579949


Fax: +44 (0)1202 572907
Email: ops@airtimecharters.com
Website: www.airtimecharters.com

Alert Assistance
Wings

Wings Medical Centre,


238 Broomhill Rd,
Brislington, Bristol BS4
5RG

Tel: +44 (0)117 9719333


Fax: +44 (0)117 3007000
E-mail: ops@wingsmedical.com
Website: www.wingsmedical.com

Assistance

Fortis House, Tollgate.


Eastleigh. Hampshire

Tel: +44 (0)2380 644633


Fax: +44 (0)2380 644616

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British Embassy Sofia


December 2014

International

SO53 3YA

E-mail: assistance.internationaluk@fortis.com

AXA Assistance (UK) The Quadrangle, 106-118 Tel: +44 (0)870 6090023
Ltd
Station Rd, Redhill,
Fax: +44 (0)870 6090024
Surrey, RH1 1PX
Website: www.ip-assistance.co.uk
CEGA Group
Services Limited

Funtington Park,
Cheesmans Lane,
Funtington, Chichester
PO18 8UE

Tel: +44 (0)1243 621000


Fax: +44 (0)1243 621006
Website: www.cegagroup.com

CEGA Air
Ambulance UK
Limited

Hangar No.5, Aviation


Park East, Bournemouth
Airport, Christchurch,
Dorset BH23 6NE

Tel: +44 (0)1202 592592


Fax: +44 (0)1202 592593
Email: Aviation@cegagroup.com
Website: www.cega-air-ambulance.com

Club Direct

Club Direct Ltd,


Southgate Place,
41-42 Southgate,
Chichester,
W Sussex , PO19 IET

Tel: +44 (0)1243 817700


Fax: +44 (0)1243 217716
E-mail: assistance@clubdirect.com
Website: www.clubdirect.com

Europ Assistance

Sussex House,
Perrymount Rd,
Haywards Heath, W.
Sussex,
RH16 1DN

Tel: +44 (0)870 7375900


Fax: +44 (0)1444 459292
Website: www.europ-assistance.co.uk

First Assist Group


Ltd

32 High Street, Purley,


Surrey,
CR8 2PP

Tel: +44 (0)20 8763 3333


Fax: +44 (0)20 8763 3035

Global Response

6 Regents Court,
Tel: +44 (0)870 6061581
Nettleford Road,
Fax: +44(0)870 6061583
Ocean Way, Cardiff, CF24
5HF

Healix International 15 Castle Mews


Ltd
High Street

Tel: +44 (0)20 841 7777


Fax: +44 (0)20 841 7778

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December 2014

Hampton
Specialise in people TW12 2NP
who do NOT have
travel insurance

E-mail: operations@healix.com
Website:
http://www.internationalmedicalrescue.com/h
ow-healix-can-help/

Inter Group
Lumbry Park, Selborne Tel: +44 (0)1420 566130
Assistance Services Road, Alton, Hampshire, Fax: +44 (0)1420 566121
GU34 3HF
E-mail: igas@inter-group.co.uk
International
Green View House, 5
Medical Rescue Ltd Manor Rd, Wallington,
Surrey, SM6 0UX

Tel: +44 (0)20 8669 9292


Fax: +44 (0)20 8669 3442

International SOS

6th Floor, Landmark


House, Hammersmith
Bridge Rd, London, W6
9DP

Tel: +44 (0)20 8762 8008


Fax: +44 (0)20 8748 7744
E-mail: 1lonops@internationalsos.com

Kingfisher
Assistance Ltd

Kingfisher House,
Portland Place, Halifax,
HX1 2QN

Tel: +44 (0)1422 355553


Fax: +44 (0)1422 357476
E-mail: assist@kingfisher-insurance.com
Website:
www.kingfisherinsurance.com/KFAssFram.html

Lifeline PLC

20 The Park, London, N11 Tel: +44 (0)870 2401800


7SU
Fax: +44 (0)870 2401600
E-mail: 100042.444@compuserve.com

Medex Assistance
Corporation

Victoria House, 125


Queens Rd, Brighton,
BN1 3WB

Tel: +44 (0)1273 223000


Fax: +44 (0)1273 327848
E-mail: brightonoffice@medexassist.com
Website: www.medexassist.com

Medi-Aviation

Popeshead Court Offices


Peter Lane
York
YO1 8SU

Tel: +44 (0) 845 094 8408 (Mon - Fri 09:00-17:30


GMT)
+44 (0) 7932 358520 (out-of-office hours)
Fax: +44 (0) 845 094 8409
E-mail: info@mediaviation.com
Website: www.mediaviation.com

Website: www.internationalsos.com

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British Embassy Sofia


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Medicar European

Hinxhill Estate, Hinxhill,


Ashford TN25 5NR

Tel: +44 (0)1233 660999


Fax: +44 (0)1233 610721
Email:
generalenquiries@medicareuropean.co.uk
Website: www.medicareuropean.co.uk

Mondial Assistance Mondial House 102


Tel: +44 (0)20 8686 1666
(UK) Ltd
George Street, Croydon, Fax: +44 (0)20 8603 0204
Surrey, CR9 1AJ
E-mail: International_Dept@mondialassistance.co.uk
Website: www.mondial-assistance.co.uk
Primary Group
Services

80 Leadenhall St,
London,
EC3A 3HA

Tel: +44 (0)20 7743 0200


Fax: +44 (0)20 7743 0201
Website: www.primarygroup.co.uk

Travel Assistance
Services

P.O.Box 1616, Billericay, Tel: +44 (0)1277 634699


Essex, CM12 0AS
Fax: +44 (0)1277 634545

Voyagers

34 The Mall, Bromley,


Kent,
BR11TS

Tel: +44 (0)20 8466 9191


Fax: +44 (0)20 8313 9062
E-mail: voyagers@vanameyde.co.uk
Website: www.vanameyde.co.uk

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British Embassy Sofia


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LIST OF BULGARIAN COMPANIES PROVIDING AMBULANCE TRANSPORT TO THE UK


NB: This list is provided by the Consular Section at the British Embassy in Sofia for the
convenience of enquirers, but neither Her Britannic Majesty's Government nor any official of the
Embassy can take responsibility for the competence and level of service of the companies listed
or for the consequences or costs of any service provided.
First Private Ambulance
Telephone:
Price:

0877/569780
1.00 BGN/km (return trip included)
+ 100 euro for a doctor/every 24 hours
Conditions of payment: A deposit payment should be made. They are ready to negotiate a small
discount.
Driving:
non-stop (two drivers)
Additional info: Have previous experience in transporting a patient to
France which took them around 26 hours.
Second Private Ambulance
Telephone:
Price:

0878/726372
without a doctor accompanying - 1.00BGN/km (both ways)
with an accompanying doctor - 1,50BGN/km (both ways)
Conditions of payment: after arriving in the UK
Driving:
non-stop (two drivers)
Medical team:
doctor (English speaking)
TOKUDA hospital Sofia
Telephone:
Price per km:
Medical team:

02/403 4150; 0884 993 001 Dr Voyskov (doesnt speak English)


1.80 BGN/km (return trip included)
doctor and nurse (English speaking teams available)

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British Embassy Sofia


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TRANSLATION/INTERPRETATION SERVICES
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/142189/Bulg
aria_Lawyers_Translators.pdf

FCO LEAFLETS
Victims of crime abroad
https://www.gov.uk/victim-crime-abroad
Rape and sexual assault overseas
https://www.gov.uk/report-rape-sexual-assault

USEFUL WEBSITES FOR YOUR OWN RESEARCH AND INFORMATION:


http://www.nhif.bg
http://www.nssi.bg/
www.nap.bg
National Health Insurance Fund general information for foreigners in Bulgaria
http://www.en.nhif.bg/web/guest/home

This booklet is compiled by the Consular Section, British Embassy, Sofia (2014).
If any of the information contained in this booklet is incorrect, please draw inaccuracies to
our attention so that we can make amendments.
Thank you!

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British Embassy Sofia


December 2014