On the Spot

Delivery
Better Solutions
Report
2015

By:

Penny

For:

Mrs.

Rodgers
Grimmett
Course: System
Analysis
Date: 04/27/2015

Table of Content

EXECUTIVE SUMMARY........................................................................................1
INTRODUCTION.................................................................................................. 2
TOP-LEVEL SOLUTION.........................................................................................3
TABLE 1.A.............................................................................................................................. 3
MID-LEVEL SOLUTIONS.......................................................................................4
TABLE 2.B.............................................................................................................................. 4
LOW-LEVEL SOLUTIONS......................................................................................5
TABLE 3.C............................................................................................................................ 5
RECOMMENDATION............................................................................................ 6

Executive Summary
The mission of On the Spot Delivery is to provide customer wither business or
personal the delivery of packages in a timely matter. Your company express that it would like to
have real-time solution for its customers.
On the Spot Delivery Company was first developed from a Home Office setting
and has advanced to having its own Small business. Since the small business opening, it has
reached yet another milestone and is in need for expansion of equipment.
Included in this report you will find detailed information needed for On the Spot
Delivery to make the best decision possible for the future growth of the company and the
equipment necessary for expansion and upgrades. Included are ideas to target for increased
reliability and to provide the best in customer satisfaction.

Free real-time software

Hand-held phones
Computer up-grades
Printers
Please value the time and efforts put in this report to help your company reach its

maximum potential in growth through seamless transitions and the multiplicities of implemented
technology.

Penny Rodgers

System Analysis

Introduction
The intent, is to state the facts and findings that are suited appropriately for On the
Spot deliverys current and future growth. With customer satisfaction being the corner stone of
the companys success, it has led to research and testing using customer survey comments and
experiences, utilizing simulated environments.

Penny Rodgers

System Analysis

Top-Level Solution
The research for this solution is the first attempt to up-grade On the Spot Delivery to
satisfy each of the requirements for company efficiency, and to include cost.
The Dell OptiPlex 3020 from www.Dell.com offers a three year warranty that allows for
free service and troubleshooting. This free service from Dell takes cost out of On the Spot
Delivery budget for services.
Xerox Phaser 6022 from www.office.xerox.com offers a LED, Wi-Fi, and speed printer
that excels in a small office environment.
Samsung Galaxy Note 4 (w/ stylus) ordered at www.bestbuy.com has the capabilities for
sighing of packages and the add ability to download the free application named Real-Time GPS
Tracker developed by Greenalp.

Table 1.A
The Top-Level Solution consists the need to maintain business interaction between
components. The equipment findings are laid out below in Table 1.A.

Option A
Equipment

Price

Computer - Dell Optiplex 3020 Mini tower (3-Year

Warranty)

$679.00

Printer - Xerox Phaser 6022

$279.00

Phone - Samsung Galaxy Note 4 (w/ stylus)

$699.00

Software - Real Time GPS Tracker (Greenalp)

$0.00

Total

$1,657.
00
3

Penny Rodgers

System Analysis

Penny Rodgers

System Analysis

Mid-Level Solutions
The research for this solution is the second attempt to up-grade On the Spot Delivery to
satisfy each of the requirements for company efficiency, and to include cost.
The HP ENVY from www.HP.com offers a laptop for convenience use. This laptop would
have the functionality for VPN (virtual private network) at home or office.
HP LaserJet Pro 200 from www.officedepot.com offers a fax, Wi-Fi, and color printer
offers multiple factuality. Updates are preformed on-line and is user friendly.
IPhone 6 Plus ordered at www.store.apple. The phone is light weight and a sleek design
also has the ability to download the free application named Real-Time GPS Tracker developed
by Greenalp.

Table 2.B
The Mid- level Solution consists of the needs to maintain business interaction between
components. The equipment findings are laid out below in Table 2.B.

Option B
Equipment

Price

Computer - HP ENVY

$1,149.99

Printer - HP Laserjet Pro 200

$329.00

Phone - iPhone 6 Plus

$749.00

Software - Real Time GPS Tracker (Greenalp)

$0.00

Total

$2,227.99

Penny Rodgers

System Analysis

Low-Level Solutions
The research for this solution is the last attempt to up-grade On the Spot Delivery to
satisfy each of the requirements for company efficiency, and to include cost.
The - 21.5 inch iMac desktop from www.store.apple.com offers clear resolution on a flat
screen console. The Apple store provides some of warranty and the issues not covered by the
store will then have to be sent off for repair
Epson Expression Premium from www.epson.com offers a small compact design it
includes the all-in-one convenience for the small office environment.
Windows HTC One ordered at www.microsoftstore.com has the 5in. widescreen display
and the add ability to download the free application named Real-Time GPS Tracker developed
by Greenalp.

Table 3.C
The Low-Level Solution consists of the needs to maintain business interaction between
components. The equipment findings are laid out below in Table 3.C.

Option C
Equipment

Price

Computer - 21.5 inch iMac

$1,099.00

Printer - Epson Expression Premium

$159.95

Phone - Windows HTC One

$610.00

Software - Real Time GPS Tracker (Greenalp)

$0.00

Total

$1,868.95

Penny Rodgers

System Analysis

Recommendation
It is my recommendation to take advantage of High-Level Solution where cost
and the efficiency of the equipment will result in seamless up-grades and customer satisfaction
that will surpass for years to come.

Penny Rodgers

System Analysis

Penny Rodgers

Systems Analysis