JANICE V.

HARPAUL
512.745.6139
janicevharpaul@gmail.com

EXPERIENCE:
Marketing Operations Project/Program Manager AMD, Austin, TX
August 2013 December 2014
Responsible for ensuring and improving the efficiency and effectiveness of the PR and Web Team by developing plan
of records for key projects, communications of those plans, as well as other operational items through reporting
mechanisms. Worked with team to ensure adherence to established operational standards and best practices,
utilization of infrastructure; including the teams SharePoint site, meetings structure and engagement
forms/processes. Served as the point person for engagement of the team for requested marketing activities and
highlighted any key disconnects to the operations team.
Customer Engagement Manager Dell, Inc, Round Rock, TX
December 2006 March 2009
Lead in the development and preparation of technical proposals in response to Request for Proposals, Request for
Information, Requests for Quotations, and Clarifications. Managed all aspects of proposal creation including proposal
design and pre-qualification submissions. Prepared the proposal project plan; managed assignment, collection and
organization of proposal content. Analyzed solicitations and structured proposal opportunities for compliance.
Established company-wide consistency for proposals, templates, corporate guidelines, while keeping abreast of
industry standards and best practices.
Interfaced with Contract Management Team to ensure accurate, defensible contract verbiage; as well as ensuring all
appropriate contractual agreements were in place with designated vendors/partners. Ensured requirements and
expectations of all team members were clearly defined and communicated. Worked with appropriate resources to
ensure the technical solutions were completely identified, defined and appropriately documented in the customers
proposal as well as internal/external services provider sub-contract statements of work. Communicated with
customers and vendors/subcontractors for information/clarification. Interacted with sales, subject matter experts
(SMEs), technical leads, finance, contract managers and subcontractors through various mediums to effectively
gather data and consolidate input.
Managed and performed assigned task such as: win/loss proposal status, reports/dashboards utilizing Sales
Force.Com (SFDC) database. Created and maintained electronic opportunity files in shared drives and related
interactive tools such as SalesForce.com in compliance with SOX. Utilized departmental RFP Machine and SANT
tools as a reference and source of boilerplate information to enable the preparation of quality responses to proposal
opportunities.
Contract Coordinator (Network Real Estate) Verizon Wireless, Warren, NJ September 2005 September 2006
Ensured real estate compliance for 1,000 + sites with a potential impact on asset protection of $2M. Supported group
in coordination and administration of real estate contracts including rent calculations and payments and/or legal
abstracting of significant terms. Supervised rent, lease and property tax payments for Network Real Estate and
interfaced with counterparts, as well as real estate managers, outside counsel, directors, finance group in the Areas
and Regions. Updated and maintained Network Real Estate database (Network Geographics / Network Documents).
Participated in special individual and group projects as required including the development of consumer price index
reports/updates and aging reports for tower companies. Managed, review and interpret real estate contracts for data
base management and analyzed financial reports for network real estate to determine the impact to capital and
expense budgets.
Contract/Proposal Coordinator (Legal & External Affairs) - Verizon Wireless March 2003 - September 2005
Supported and implemented the overall project management for Verizon Wireless direct contract and business
proposal (all wireless products and services) to existing and potential corporate customers for Verizon Wireless
National and Multi-Area opportunities. Prepared and submit initial sales contracts/amendments (Short Form, Major
and National Account Agreements) per customer request for the direct, national, association, and wireless data sales
channels. Created monthly reports in order to monitor all contract data for circulation to internal departments.
Developed and prepared time sensitive and accurate responses to Request for Proposals, Request for Information,
Clarifications and Statement of Qualification for Verizon Wireless Major and National Account Teams. Organized and
communicated through various mediums to effectively gather and employ necessary subject matter expert
information, financial approvals, and legal review for contract and proposal opportunities. Utilized departmental RFP
Machine as a reference and primary source of boilerplate information to enable the preparation of quality responses
to proposal opportunities. Responsible for creating pricing documents based upon: (1) Methods and Procedures

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Janice V. Harpaul Resume

released for new or amended price plans; (2) approvals for standard or non-standard deals, communicated from HQ
and/or Area finance groups. Established and maintain professional rapport with internal and external sales, finance,
legal, network, marketing, customer service and IT departments. Ensured appropriate cross-functional
communication to achieve business goals.
Contract Specialist Cendant Corporation,

Parsippany, NJ

March 2002 March 2003

Served as principal point of contact for franchisees and negotiated, drafted, and disbursed Renewal Agreements,
Assignment Agreements, transfer of ownership, and Addenda for three subsidiaries of Cendant Corporation Franchise
Administration. (Century 21 Real Estate Corporation, Coldwell Banker Real Estate Corporation, and ERA Franchise
Systems, Inc.). Advised on contractual rights and obligations with clients. Responsible for interpreting terms and
conditions and monitoring performance against contract requirements and obligation. Tracked contracting process
of Franchise Agreements from request of contract through contract execution. Coordinated with counsel to draft
corporate resolutions. Gathered entity formation documents, such as articles of incorporation, broker license
certificates, and partnership agreements to ensure corporate compliance. Coordinated with several internal
organizations, Regional Service Directors, and Franchise Service Managers regarding sales and negotiations of new
franchises. Provided additional office information and updates to VISTA, CREST, and ORACLE databases, which
house franchise financials and broker information.
Contract Assistant Telcordia Technologies, Inc.
(A SAIC Company), Morristown, NJ
July 2000 March 2002
Provided efficient, timely, and quality support to Contract Managers and Attorneys. Researched legal issues under
international and state laws (Israeli Contract Laws/UCITA issues). Proofread, edited, reviewed and formatted
Contract Proposals, Teaming Agreements, Letters of Authorizations, Non-disclosure agreements, Change Controls,
Service Order, Memorandum of Understanding, Cooperative Agreements. Prepared correspondence and various
legal documents, as well as correspondence and distribution for public releases (copyright). Coordinated schedules,
document translation process, prepared Exit Reports and entered relevant Contract and Non-Disclosure Agreement
information into appropriate database. Created, reviewed, maintained and organized government contract files,
contact list, and weekly status reports. Ensured that Risk Review materials were distributed to Contract Managers,
Attorneys and Directors. Prepared Master Agreements utilizing data submitted by clients and tracked contract data
utilizing Contract Tickler database, conformed signed contracts from a word file to PDF, marked NDA signed in
database. Liaison between Project Managers, Account Executives and outside counsel to obtain contracts for review.
Executive | Administrative Assistant Telcordia Technologies, Piscataway, NJ
July 1996 July 2000
Interacted and supported a Vice President, Executive Director, departmental Directors and all Technical Staff.
Managed and provided leadership to additional Departmental Administrative Assistants. Coordinated departmental
activities (scheduling conference calls, staff meetings, travel plans, maintain office supplies and departmental
equipment). Responsible for accurate Oracle capital asset records, safekeeping of personnel binders, and employee
records, Processed internal expense vouchers and time reporting. Developed graph presentations utilizing various
software applications. Maintained general on-line documentation library accessible to technical staff.

EDUCATION:
New Jersey Institute of Technology, Newark, NJ
Masters of Professional & Technical Communications
Fairleigh Dickinson University, Madison, NJ
Paralegal Certificate
Rutgers University, New Brunswick, NJ
BS: Administration of Justice

May 2015
January 2002
May 1996

HARDWARE/SOFTWARE KNOWLEDGE:
Microsoft Office- WIN95/97/NT,VISTA, Microsoft Applications (Word, Excel, Access, PowerPoint, Project), Microsoft
Outlook, Lotus Notes/Organizer, Dictaphone, People Data (Time Reporting System), ORACLE database applications,
WestLaw, Lexis/Nexis, DeltaView, Internet Search/Research, CREST/VISTA database system, RFP Machine, iManage and
E-Counsel database, SANT, SalesForce.Com.

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Janice V. Harpaul Resume