Acknowledgments

A textbook of this size owes a genuine debt of gratitude to a long list of wonderful people. We want to acknowledge the time, energy,
ideas, and patience invested by each of the following individuals.

SECOND EDITION BOOK DEVELOPMENT AND SUPPORT

A warm thank you to Je Shelstad, Michael Boezi, Pam Hersperger, Becky Knauer, Chrissy Chimi, Ellen Bohnstengel, and Jason
Kypros.

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James John Aitken, Central Michigan University

Pervaiz Alam, Kent State University
Somer Anderson, Fontbonne University
Jane Austin, Oklahoma City University
Richard Baldwin, Johnson & Wales University, Friedman Center, Graduate School
Sheila Bedford, American University
Bruce Branson, North Carolina State University
Rada Brooks, University of California, Berkeley, Haas School of Business
Helen Brubeck, San Jose State University
Charles Bunn, Wake Technical Community College
Stan Clark, University of Southern Mississippi
Sue Cunningham, Rowan Cabarrus Community College
Betty David, Francis Marion University
Carolyn Dreher, Southern Methodist University, Cox School of Business
Wilbert Harri, Pima Community College
Lori Holder-Webb, Simmons College School of Management
Ethan Kinory, Baruch College, City University of New York
Pamela Legner, College of DuPage
Randall Lewis, Spring Arbor University
Chao-Shin Liu, University of Notre Dame
Jane Mooney, Simmons College
Jason Nielsen, Harrisburg Area Community College
Larry Sayler, Greenville College
Rachel Siegel, Lyndon State College
David Sulzen, Ferrum College
Diane Tanner, University of North Florida
Steven Thoede, Texas State University
Robin Thomas, North Carolina State University
Joyce van der Laan Smith, Richmond University
Wendy Wilson, Southern Methodist University
Gregory Yost, University of West Florida

The authors also appreciate the eorts of Claude Laamme and Mike Donohue from Lyryx Learning. Their team helped develop the
FLYX product that accompanies this textbook.

2013 Flat World Knowledge, Inc. All rights reserved.

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