Outlook 2007 Shows Disconnected

1. Open Outlook

2. Go to Tools->Account Settings

3. Choose the account you're having problems with, and click on Change

4. Click on More Settings

5. Go to the Advanced tab and uncheck "Download shared folders" and click Apply, then Ok

6. Click Next, then Finish

7. Click Close*This will not work immediately, but it should prevent the disconnect from happening
again. The Exchange server's default MAPI session life is 2 hours, which is how long you'll have to
wait unless you want to restart your Exchange services or modify the registry on that server.

If you do need it to be relatively immediate and are willing to change the registry, on the Exchange
server, change the KeepAliveTime setting found
in HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters. It should be a DWORD with a
default value of 0x6DDD0, which sets it for the equivalant of 2 hours in hex, measured in
milliseconds. Change that value to something smaller, like 0x04650 (5 minutes in milliseconds, in
hex).

I also had found a forum where they had luck just flushing their DNS settings. This worked once for
me, but then I found the other answer and that has been the only permanent solution I've seen. Just
in case the above fix doesn't resolve your issue, here was the other possible fix I ran across:
1. Disable your Local Area Connection. To do this, go to Start->Network Connections (aka Connect
To->Show All), then right-click on Local Area Connection and choose disable.
2. Open a command prompt. Go to Start->Run, then type cmd and press Enter
3. In the prompt box, type in ipconfig /flushdns and press Enter
4. Once that finishes, type in ipconfig /registerdns and press Enter
5. Once that's done, you can close the command prompt
6. Re-enable your Local Area Connection. To do this, go back into your Network Connections, right-
click on Local Area Connection, and choose enable.