Sheila E.

OKane

1987 W. Roby Avenue Porterville CA, 93257 (559) 853-7552 sheila.e.okane@gmail.com

www.linkedin.com/in/sheilaokane/
Summary of Qualifications

Over 20 year of management experience

Analytical and strategic problem solver
Goal and performance driven
Experience in training and staff development
Statistical reporting and budget preparation
Adept at conflict resolution
Skilled at networking with internal and external stakeholder
Proficient in workshop and training program development

Marketing & Sales

Excellent communication skills
Superb customer service skills
Career Path Development
Seminar & Webinar Presentations
Passionate coach and mentor
Attending CSET Leadership Academy
Military Veteran

Professional Experience
CSET Visalia, CA
Senior Program Specialist, April, 2014 to Present

Assist participants in the ESE program in creating job search strategies and providing oversight to assure active
participation

Develop and present workshops, which helps participants prepare resumes, interview properly, manage time
and money, and deal with the disappointment that can occur while searching for a job

Assesse and analyze participant progress

Coach and mentor participants

SAN JOAQUIN VALLEY COLLEGE Visalia, CA

Career Service Advisor/Extern Coordinator, January, 2011 to January, 2014

Assisted students in creating job search strategies and provided oversight to assure active participation

Conducted job development activities

Taught units of instruction, which helped students prepare resumes, search for employment and interview
properly

Assessed and analyzed student mastery of course and program learning outcomes

Coached and mentored students

CARMAX Burbank, CA
Sales Consultant, February, 2010 to August, 2010

Worked with customers through each step of the sales process

Interviewed customers to determine their needs and wants

Presented vehicles and conducted test drives

Processed credit applications and transaction paperwork

CONSCIOUS DYNAMICS, LLC. Cincinnati, OH
Partner/Operation and Training Manager, December, 2007 to November, 2008

Analyzed training needs to develop new training programs or modified and improved existing programs

Conducted or arrange for ongoing technical training and personal development classes for staff members

Planned, developed, and provide training and staff development programs

Trained instructors and supervisors in techniques and skills for training and dealing with employees
COMPULINK BUSINESS SYSTEMS, INC Westlake Village, CA
Manager, Client Education Services, February, 1995 to December, 2007

Managed training team of 25 Trainers

Developed new training programs or modified and improved existing programs for clients and trainers

Planned, developed, and provided training and staff development programs

Trained trainers and supervisors in techniques and skills for training and dealing with employees

Developed and organized training manuals, multimedia visual aids, and other educational materials

Developed testing and evaluation procedures

Education
UNIVERSITY OF PHOENIX Phoenix, AZ
Masters of Arts in Education/Adult Learning and Training (Expected Graduation 7/2015) GPA: 3.68
UNIVERSITY OF PHOENIX Phoenix, AZ
Bachelors of Science in Business/Human Resource Management
GPA: 3.53