GILBERTO M. WILSON, JR.

16250 Homecoming Dr., Apt 1301 Chino, CA 91708

wilsg304@coyote.csusb.edu | 909-561-2687
PROFESSIONAL SUMMARY
As a student working towards earning a Bachelors degree in Health Science and a minor degree in
Information Systems and Technology, I am aiming to gain experience and education that will yield
further development as a public health service agent, and take advantage of opportunities to make
a positive impact and contribution to the well-being of the community through the promotion and
provision of health services, projects, and research
KNOWLEDGE, SKILLS, AND ABILITIES
MS Word, Excel, PowerPoint Proficient
Experience using MS Outlook, MS
Access, MS Visual Basic, and MS Visio
Typing speed: 50 WPM
Familiar with JavaScript HTML/CSS,
and MS Visual Basic programming
languages
Understands key concepts of Meaningful
Use Attestation Standards

Strategic planning capability as

demonstrated in case management and
EHR Migration Project.
Familiar/experience with installation of
computer hardware, software, and virtual
operating systems
Strong written communication skills.

EDUCATION
Bachelor of Science: Health Care Management
Expected December, 2015
Minor: Information Systems and Technology
California State University, San Bernardino GPA: 3.0
Relevant coursework: Organizational Management, Introduction to Community Health, Software
Applications in the Health Sciences, Medical Care Organizations, Management and Organizational
Behavior, Introduction to Public Health, , Principles of Epidemiology, Health Policy and Law, Business
Systems I, Systems Analysis and Design, Introduction to Public Administration, Planning and Marketing
Healthcare, Research methodology in Health Science, Information Systems and Technology
WORK EXPERIENCE
Sales and Service Associate
04/2015 to Present
Nike Factory Store Ontario, CA
Assisted customers with purchases by providing knowledge regarding apparel, footwear,
and technology suited to their needs
Sales Support Associate
09/2009 to 04/2015
Coach Factory Store Ontario, CA
Served as Operation and Sales leader as needed to keep schedule of breaks and delegate tasks to
sales team and selling support team.
Assisted in development and implementation of new projects to expand scope of
department role, such as redefining selling support role and performance expectations.
Trained new hires to acquire skills and knowledge to perform tasks efficiently.

Gilberto M. Wilson, Jr.wilsg304@coyote.csusb.edu | 909-561-2687

Developed reputation as an efficient service provider with high levels of accuracy.

Proactive Customer Relations Manager
10/2006 to 06/2009
American Honda Motors, Inc. Chino, CA
Answered an average of 45 calls per day, addressing client inquiries, resolving issues and
providing new product information.
Used Citrix data system to verify and update client information
Senior Teller
05/2004 to 10/2006
Bank of America Fontana, CA
Processed an average of 75 customer transactions per day, verifying transaction batch records.
Serviced and balanced 3 automated teller machines daily.
Serviced customer accounts (basic deposits, withdrawals, transfers, payments, card services, etc.).
Routinely verified checks using online check imaging system to maintain security standards.
Verified and processed deposits of over ten thousand dollars in cash routinely, completing large Cash
Transaction Reports when appropriate, documenting customer and account information as required.
INTERNSHIPS AND VOLUNTEER WORK
Kids Come First Community Health Center
04/2015 to 06/2015
Entered data and generated reports using MS Excel and Greenway Prime Suite EHR system
Participated in leadership of EHR system migration project (from Greenway Prime Suite to
Office Ally) by conducting interviews and attending meetings with essential personnel,, and
developed workflow charts and SWOT analysis charts to illustrate and analyze organizational
objectives and strategies.
Assisted in the creation and structural editing of electronic forms in Office Ally for use by
organizational personnel.
Childrens Ministry Creative Arts Leader
05/2007 to 01/2008, 09/2009 to 03/2010
Abundant Living Family Church Rancho Cucamonga, CA
Participated as ministry worship team, attending rehearsals and services under leadership of Childrens
Ministry creative arts pastor/director.
Served as worship team leader, which included scheduling practices and rehearsals, providing practice
materials such as song lists and chord charts.
Young Adult Ministry Multimedia Team Leader

01/2009 to 01/2013

Abundant Living Family Church Rancho Cucamonga, CA

Lead multimedia department consisting of 5 team members and delegated tasks to coordinate visual
and audio media with order of service
Routinely conducted checks and troubleshooting for equipment and connections in audio and video
systems.
Participated in weekly ministry group meetings and seasonal conferences for young adult leaders.
Trained new volunteer team members to use audio and video equipment.
Served in various other ministry roles when needed, including ushering and seating, and making preservice announcements and introductions.