La Tonya Miles

(910)233-8168 latonyamiles2012@gmail.com

Objective __________________________________________________________________________
To bring to your organization enthusiasm, dedication, responsibility,
and a good work ethic, combined with a desire to utilize my skills
obtained through pass work experiences. I have an open mind and ready
and willing to learn new things.

Profile ______________________________________________________________________________
Motivated, 15 years of experience providing customer service in different
environments. Talent for quickly mastering new job skills and technology Accustomed
to handling sensitive, confidential records. Flexible and versatile.

Skills Summary ___________________________________________________________________

Supervising
General Office Skills
Training and
Development
Store Resets

Computer Savvy
Customer
Service
Scheduling
Set up
Merchandising
displays

Front-Office
Operations
Professional
Presentations
Conducting Group
Interviews

Professional Experience __________________________________________________________

Communication: Reports/Presentations/TECHNOLOGY
Prepare reports at close of inventory and handle any discrepancies in a timely and
orderly fashion, ensuring full compliance with procedure requirements and tight
deadlines.

Author professional correspondence to customers and vendors.

Deliver technical training of employees on proper scanning, counting techniques

and other aspects of new hire and advanced training.

Conduct small-group interview sessions.

Review applications for potential candidates to hire

Rapidly learn and master varied computer programs

Customer Service/Problem Solving

Oversee inventories and data entry

Quality control for inventories

One on one inspections with pharmaceutical reps

DETAIL MASTERY & Organization

Manage all aspects of day-to-day operations at local Ice-cream Parlor
o Facility maintenance.
o Employee scheduling
o Finances: accounts payable/payroll/inventory
o Supervision of eight to twenty employees
o Organized stockroom and crew for efficient receiving of merchandise

Volunteering

o Co-chair for Blood Drive Committee

Employment History ______________________________________________________________

AMERICAN GREETINGS-Burgaw/Rocky Point, NC

La Tonya Miles
Merchandiser, June 2014 to Present
CAPE FEAR ORTHROPEDIC HOSPITAL- Wilmington, NC
Patient Transport, Patient Liaison, December 2012 to Present
COOL SENSATIONS ICE CREAM PARLOR ROCKY POINT, NC
Manager, June 2011 to October 2012
RGIS INVENTORY

Team Leader, October 2008 to December 2012

DISCOUNT BUILDING MATERIALS- SHREVEPORT, LA
Cashier, October 2004 To June 2005
MARSHALLS-WILMINGTON, NC
Stock Room Coordinater October 1998 To October 2004

Education __________________________________________________________________________
CAPE FEAR COMMUNITY COLLEGE- WILMINGTON, NC
ASSOCIATES IN MEDICAL OFFICE ADMINISTRATION MAY 2015
CAPE FEAR COMMUNITY COLLEGE WILMINGTON, N.C
ASSOCIATES IN GENERAL EDUCATION MAY 2015

GPA: 3.2
GPA 3.2

265 Asa Lane Rocky Point N.C. 28457 (910)233-8168 latonyamiles2012@gmail.com

Page 2