Leadership Inconsistency

According to US expert, Malaysian officials and the CEO of the Malaysia

Airline have thus far been poor communicators; at worst, they are
incompetent at best.

1. Poor communicator

2. Lack of coordination during the calamity of twin tragedies

3. Status as Government-Linked Corporations

The proposed solution

1. Challenge

2. Recognition

3. Support

4. Replacing the current CEO

5. Privatization

Bloated Workforce

The airline has approximately 20, 000 full-time employees on its books
(International Business Review, 2014).

1. MAS has been accused of being overstaffed.

2. Its rival, Airasia has only 7,000 employees in total.

To reduce the labour surplus

1. Implement a hiring freeze.

2. End outsourcing contracts

3. Begin a mandatory furlough system.

4. Offer early retirement or buyout plans for workers with seniority.

5. Reduce workers hours or pay across the board.

6. Layoff excess employees.