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M:\CA_2015\IPCC\PM\BLEC VOL-II\chp-16\Ist\Correction_Soni\02-06-2015
16
lapkj uhfr'kkL=
[COMMUNICATION ETHICS]
uhfrijd lapkj ,oa laLFkk ewY; (Ethical Communication and OrganizationValues)
iz'u (Question) 1
vki uhfrijd lapkj ls D;k le>rs gSa\ blds rRo D;k gksrs gSa\
mkj (Answer)
us'kuy dE;qfuds'ku ,lksfl,'ku jk"Vh; lapkj laxBu ds vuqlkj uhfrijd lapkj mkjnk;h
lksp ds fy, ewyHkwr vk/kkj gksrk gS vkSj ;g fu.kZ; djus rFkk lEcU/kksa dks fodflr djus
vkSj leqnk;ksa dks cukus pkgs og mlh lUnHkZ ds Hkhrj gks ;k ckgj gks rFkk laLfr] ek/;e ;k
ra= esa gksA uhfrijd ekuo ewY;ksa dks c<+krk gS vkSj muds lEeku esa o`f) djrk gS rFkk lR;
deZ] opu] fu"i{krk mkjnkf;Ro] O;fDrxr fu"Bk rFkk Lo;a vkSj nwljksa ds izfr lEeku dh
Hkkouk dks mRiUu djrk gS] tcfd uhfr'kkL= ds foijhr lapkj lHkh izdkj ds lapkjksa dks
Hk;Hkhr djrk gS vkSj mlds QyLo:i ekuo vkSj lekt ftlesa ge fopjrs gSa] ds fgr ds
foijhr dk;Z djrk gSA la{ksi esa uhfrijd lapkj ds ikl iw.kZr;k fodflr lkekftd nkf;Ro
dk Hkko gksrk gSA
uhfrijd lapkj og gksrh gS ftlesa %
;g Bhd vkSj 'kq) Hkko okyk gksrk gSA blls ml Hkk"kk dk mi;ksx ugha gksrk gS tks
Hkzked gS] HksnHkko djrh gS ;k c<+k&p<+kdj crkrh gSA
lapkj uhfr'kkL=
16.2
iz'u (Question) 2
laf{kIr fVIif.k;k fyf[k, %
v uhfrijd lapkj ds ykHk(
c laLFkk ewY;A
mkj (Answer)
v
mkj (Answer)
lapkj esa uhfrijd O;ogkj dh nqfo/kkvksa dks laHkkyus ds fy, ekxZn'kZu (Guidelines to
handle communication ethics dilemmas) :
(i)
16.3
(ii)
lwpuk lgh cuk;s j[ksa (Keep message accurate)tc vki lwpuk ,d lzksr ls nwljs
lzksr dks ys tk jgs gSa] rks ;FkklEHko ewy lapkj dks gh HkstsaA
(iii) xqIrrk (Secrecy)lapkj ds le; xqIrrk cuk, j[kuk vko';d gSA fdlh dks Hkh
bldh tkudkjh ugha nsuh pkfg,A
(iv) lapkj le; ls Hkstk tkuk pkfg, (Ensure timeliness of communication)lwpuk dk
le; vkykspukRed gks ldrk gSA lwpuk dks Hkstus esa nsjh djuk vuhfriw.kZ dk;Z ekuk
tkrk gSA
(v) /kks[kk/kM+h ls cpuk (Avoid deception)uhfrijd lwpuk Hkstus okys ges'kk /kks[kk/kM+h]
xyr lwpukvksa dk fuekZ.k] tkucw>dj dh xbZ fofr;ksa ;k lwpuk dks rksM-+ ejksM+ dj
izLrqr djuk ;k lwpuk fNikuk vkfn ckrksa ls nwj jgrs gSaA
(vi) vuhfrxr lapkj O;ogkj dk fojks/k djuk (Confront unethical behaviour),d
la;fer uhfrxr fopkj n`f"V cuk, j[kus ds fy, gesa vuhfrxr lapkj O;ogkj dk
fojks/k djuk pkfg,A
vH;kl iz'u
(EXERCISE)
1.
2.