HERITAGE AT LOWMAN COMPUTER WORKSHOPS

PROJECT CHARTER 1/28/2015

Project Name:

Heritage Computer Workshops

Project
Owner/Sponsor

Mary Thayer

Version:
Date:

1.0
1/28/15

Project Mission Statement

The goal of the project is to enable the residents of Heritage to utilize desktop computers (and laptops) at a sufficient level of
competence so that it will benefit them on a daily basis.

Major Deliverables (Within the Project Scope)

This project will consist of 3 phases with the following specific deliverables:
Planning (1/20/15-2/26/15)
1. Meet with client
2. Confirm scheduling
a. Determine kick off day
b. Determine review session
c. Confirm workshop dates
3. Content plan
a. Take kick-off day requests
b. Determine participants skill level
c. Plan workshops accordingly
4. Prepare materials
a. Make PowerPoint presentation
b. Print handouts
Execution (2/27/15-4/17/15)
1. Deliver hard copy handouts
2. Present concept of material
3. Deliver demonstration
4. Provide hands-on exercises
5. Provide individual assistance as needed
6. Alter lessons as needed
Review (4/18/15-4/22/15)
1. Congratulate participants (graduation)
2. Participant satisfaction survey
3. Analyze results

Deliverables OUT of Project Scope

Educated individuals and packets of how-to instructions

Project Objectives
The objectives of this project is to help Heritage residents become more adept in basic computer skills.

Assumptions

There are enough computers for every participant

All computers have internet access
Some participants may be at a different level of skill/knowledge

Critical Success Factors

Heritage residents have become adept computer users

!
!

At least 9/10 participants say that they have learned something

At least 9/10 participants are satisfied with teaching methods

Major Project Milestones and Phases

Phase One Milestone Meet with Client (completed on or before 1/28/15)

Phase Two Milestone Kick off meeting (completed on or before 2/27/15 )
Phase Three Milestone Refresh Day (completed on or before 3/06/15 )
Phase Four Milestone All Workshops Executed (completed on or before 4/17/15)

Major Risks

Forgotten material (such as PowerPoint)

Loss of internet access

Cost/Budget/Financial Assumptions
Opportunity cost is time; no monetary budget.

2/27/15 Kick off meeting (6 Hours)

! 1 Hour meeting
! 3 Team Members
! 1 Hour Round Trip
3/6/15 Review Workshop (6 Hours)
! 1 Hour Meeting
! 3 Team Members
! 1 Hour Round Trip
3/20/15 Email Workshop (12 Hours)
! 1 Hour Meeting
! 6 Team Members
! 1 Hour round Trip
3/27/15 Smart Phone Workshop (12 Hours)
! 1 Hour Meeting
! 6 Team Members
! 1 Hour Round Trip
4/3/15 Google Drive Workshop (12 Hours)
! 1 Hour Meeting
! 6 Team Members
! 1 Hour Round Trip
4/10/15 Social Media Workshop (12 Hours)
! 1 Hour Meeting
! 6 Team Members
! 1 Hour Round Trip

4/17/15 Requested Topic/Final Review Workshop (12 Hours)

! 1 Hour Meeting
! 6 Team Members
! 1 Hour Round Trip
4/18/15 Virtual Meeting with Client (30 Minutes)
Total Cost: 72 Hours

Project Signatures
Core Project Team
Aldrin Ravenell Project Lead

Signature Aldrin Ravenell

Grady Rogers Technical Lead

Signature Grady Rogers

Turki Aldossary Quality Lead

Signature Turki Aldossary

Project Owner/Sponsor Approval: Mary Thayer

Project Manager Approval: Aldrin Ravenell

Signature Mary Thayer

Signature Aldrin Ravenell

Date
1/29/15
Date
1/29/15
Date
1/29/15
Date
2/10/15
Date
1/29/15