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translated to effective communication and mutual respect with each other. The coworkers
also learned the difference between therapeutic communication, non-therapeutic
communication, and expected responsibilities. This further enhanced their ability to
communicate and overall knowledge of job title.
Communication
Expresses oneself and communicates effectively with diverse groups and disciplines
using a variety of media in a variety of contexts.
The needs assessment and discerning the types of learners of the target audience enabled
effective training of staff in teaching strategies that could be applied to all client
education opportunities. That way when a task is necessarily delegated, the task is
completed correctly and timely. This leads to better patient care and teamwork.
Uses therapeutic communication within the nurse-patient relationship
This assignment enhanced my own ability to therapeutically communicate with staff and
evaluate ways to improve my communication/teaching. The coworkers also learned the
difference between therapeutic communication and non-therapeutic communication. This
further enhanced their ability to communicate with our patient population effectively.
Adapts communication methods to patients with special needs
I used the What Type of Learner Are You tool to evaluate my staff target audience. I
then educated staff about the way to effectively communicate with each other
professionally and respectively. Some staff may require more direction and fewer
distractions when having a conversation because of an unknown learning need. This
needs to be acknowledged properly.
Teaching
Provides teaching to patients and/or professionals about healthcare procedures and
technologies in preparation for and following nursing or medical interventions
This assignment specifically measured the staffs ability to communicate and demonstrate
effective delegation between registered nurse and nursing assistant. This assignment
measured the registered nurse and nursing assistants knowledge of job title and
responsibilities. The staff being aware of these components of the profession directly
affects healthcare procedures implemented in the hospital setting.
Evaluates the efficacy of health promotion and education modalities for use in a variety
of settings with diverse populations
The needs assessment survey allowed for accommodation of individual learning types to
best construct a successful program to improve communication and instruction to the
staff involving successful delegation and teamwork. The need assessment survey stressed
the use of common language to ensure understanding of all learners (RN and CNA).
Research
Shares research findings with colleagues
Staff was educated with evidence- based practice use of modalities to best teach and
communicate necessary information. Policy and research on implementation of
successful delegation and how it promotes optimum patient care was shared.
Leadership
Assumes a leadership role within ones scope of practice as a designer, manager, and
coordinator of health care to meet the special needs of vulnerable populations in a
variety of practice settings
I approached the hospital manager about designing, teaching and implementing a
program to enable staff to more effectively communicate with as a team. My teaching
program decreased tension between the RN and CNA staff and promoted leadership and
teamwork capability.