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Mini Project
by
Donnette Ferdinand
Student ID: 308003507

A Paper Presented in Partial Fulfilment


Of the Requirements of
EDID 6505: Systems Approach to Designing Instructional Materials
Trimester II, 2015-2016

Email:
University:
Course Facilitator:
Course Coordinator:

donnette.abbottferdinand@open.uwi.edu
University of the West Indies Open Campus
Dr. LeRoy Hill
Dr. LeRoy Hill

Table of Contents
Introduction 3

2
Needs Assessment ..4
Task Analysis and Performance Objectives ...7
Learner and Contextual Analyses ..8
Instructional Strategies and Lesson 8
Assessment .9
Reflection ...9

List of Appendices:
Appendix A Needs Assessment Plan 12
Appendix B Task Selection Worksheet .17
Appendix C Procedural Analysis ..19
Appendix D Prerequisite Analysis.20
Appendix E Contextual Analysis Worksheet ...21
Appendix F Instructional Strategies and Lesson ..24
Appendix G Assessment Tools ..27

Introduction

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The issue of technology in education has been topical within recent times, and in the
Eastern Caribbean, governments thrust has been towards the integration of information
communication technologies across the curriculum. It is evident that ICTs are here to stay, and
that their inclusion in the schools curriculum can yield tremendous benefits. Hawkridge (1990,
in Latchem & Jung, 2010) contends that ICT integration is essential because technology is
omnipresent in society; thus students must be immersed in it. Additionally, ICT has the potential
to enhance the teaching and learning process, and the overall performance of schools
(Hawkridge, 1990, in Latchem & Jung, 2010). In St. Vincent and the Grenadines, the
governments One Laptop per Child Initiative has highlighted significant shortcomings within
the education system with regards to teachers apparent lack of preparedness in effectively
utilizing these and other technological devices within the teaching and learning environment.
This paper seeks to bring the matter of ICT integration under scrutiny and presents an
instructional design approach which stakeholders will find useful. It includes a needs assessment
plan, learner, contextual and task analyses, crafting of suitable instructional objectives and
development of for instructional strategies and assessment. All of these are contextualized within
a modern Caribbean classroom environment.

Needs Assessment Plan for the Fairhall Government School

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Various methods of data collection will be employed in the needs assessment. These
include interviews, informal discourses, observation, and survey questionnaires (See Appendix
A). Data were gleaned from key stakeholders, namely, teachers, heads of departments and the
schools principal. This approach is in keeping with standard practice in instructional design.
Barbazette (2006) establishes that observing and interviewing subject matter experts, master
performers, and typical target population representatives is critical to making an accurate
observation (p. 86), in what can otherwise be a problematic exercise. Both qualitative and
quantitative data will be utilized in drawing conclusions about the current state of participants
and the learning environment.
Work Environment
The Fairhall Government School is a modern primary educational institution that is
equipped with many of the technological tools and facilities that are needed for the integration of
ICT across the curriculum. These include a computer laboratory, a multi-purpose room, reading
center and library. Despite this, only a minute percentage of teachers at the school utilize these
facilities on a regular basis and with enough thought and planning to make an impact.
Target Audience
The members of staff of the FGS range in age from the early twenties to the mid fifties.
Levels of education and professional training also differ significantly. Entry level staff members
possess CSEC of CAPE qualifications; others have received formal training in teacher education,
while the more seasoned teachers have under graduate and graduate degrees.
The target group will consist of fifteen teachers and the principal of the school a total of
sixteen educators. Of these, only one member of staff has received formal training in ICT
integration procedures and methods.

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Purpose
The purpose of the needs assessment is to research the reasons why members of staff do
not, on a consistent basis, plan and deliver ICT enabled lessons, and to identify their specific
areas of training needs.
In terms of training, the staff identifies training in ICT integration as their greatest
challenge, and the area that they feel least competent and in need of training. The governments
recent One Laptop per Child Initiative has brought the changing roles of teachers into focus;
hence there is a need to provide training in bringing the curriculum in line with the technology in
order to improve student performance. Although several workshops have been conducted by the
schools IT Coordinator in the field, there has been limited follow up and there has not been any
significant change in the way that teachers use the technological tools at their disposal.
Interestingly, most teachers possess basic computer literacy skills, and have, in many instances,
the latest mobile devices, which they use in their personal lives. This does not however translate
into effective and meaningful integration of ICT into their daily practice. Consequently, many of
the technological tools and resources with which the school has been equipped lay waste.
Topic of Instruction
ICT Integration across the Curriculum
Formats
A face-to-face approach will be used, with emphasis on collaboration and teamwork,
along with an infusion of various technological tools and devices.
Objectives
The objectives of this needs assessment are to:
(a) Identify reasons why teachers do not integrate ICTs in their daily classroom practice.

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(b) Conduct a series of workshops aimed at familiarizing members of staff with the
principles and skills that will enable them to efficiently and effectively integrate ICT in
the classroom.
What the Trainer Needs to Know:
OPTIMALS
Do the teachers in the target group possess the knowledge and skills that are needed for effective
ICT integration?
Do teachers use ICT tools in lesson planning and record keeping?
ACTUALS
Have teachers received formal training in ICT use and integration?
To what extent do teachers use ICT tools in lesson planning and delivery?
To what extent do teachers use ICT tools for administrative and record keeping purposes?
FEELINGS
In establishing feelings, teachers philosophy of teaching and learning in general, and
specifically the use of technology will be examined. Questions asked would include:
What do teachers believe are: (a) their roles in the classroom and (b) the roles of their students?
How do teachers view the use of technology in the classroom?
Are teachers comfortable with technological devices?
How confident are teachers in planning and executing ICT enabled lessons?
How competent are teachers in planning and executing ICT enabled lessons?
CAUSES
Why are teachers not integrating ICTs in their classrooms?
What accounts for the apparent reluctance among teachers to integrate ICT in the classroom?

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SOLUTIONS
What do you need to know?
Solutions to the problem will answer the question:
What intervention is needed in helping teachers to effectively integrate the ICT tools at their
disposal into their lesson planning and delivery on a consistent basis?
What can or should be done to address teachers reluctance to integrate ICT in the classroom?
Task Analysis and Performance Objectives
For the task analysis, a task selection worksheet (See Appendix B) was used in firstly
selecting and prioritizing the tasks. One of the highest ranked tasks was then chosen, and a
procedural analysis (See Appendix C) conducted. Based on this, a prerequisite analysis, which
detailed each required skill, was done.
Performance Objectives:
Using Blooms Taxonomy as a guide, several performance objectives were developed.
Considering that the target audience is made up of adults, efforts were made to ensure to target
higher order skills.
TerminalObjective:
Uponcompletionoftheseriesofworkshops,teacherswillsuccessfullyapplyprinciplesand
skillsofICTintegrationinplanninganddeliveringICTenabledlessons.
SubordinateObjectives:
Bytheendoftheworkshop,participantswill:
1. When prompted, confidently communicate their opinions and thoughts on the value of
ICT integration across the schools curriculum, and the barriers which exist in the
institution with their peers. (Cognitive/Affective)

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2. Effectively incorporate various ICT tools/devices in planning at least three lessons in
various disciplines. (Cognitive)
3. Set up a multimedia projector and computer with no less than ninety percent (90%)
accuracy, for lesson presentation. (Psychomotor)
4. Efficiently create a PowerPoint presentation of no fewer than ten slides.
(Cognitive/Psychomotor)
5. Apply at least nine of ten criteria/categories in evaluating selected educational software
and websites. (Cognitive)
Learner and Contextual Analysis
The instructional design process does not occur in a vacuum; rather, several variables are
combined for a successful outcome. Among those are the learner and the context within which
instruction is delivered and will be ultimately utilized. As such, an analysis of these key
components of the process is important. A learner and contextual analysis (See Appendix E) was
done, and information gathered was considered in designing instructional strategies.
Instructional Strategies and Lesson
Instructional strategies for this project were grounded in Merrills First Principles of
Instruction, and include activation of prior knowledge, demonstration of tasks, and opportunities
for application and integration (See Appendix . In determining which strategies to use, the most
important consideration was the learners specific characteristics. With this in mind, instructional
strategies that are suited to the adult learner were selected. Decisions relative to instructional
strategies were therefore made bearing in mind results from the learner and contextual analyses.
Assessment

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The assessment of learning is a crucial component in any instructional design project.
Jonassen, Tessmer and Hannum (1999) argue that assessment strategies need to be congruent
with learning outcomes; hence, assessment for this particular instructional design unit was based
on the stated objectives. A performance rubric (See Appendix G) was designed for use by
learners in evaluating educational software. This will be used during the demonstration phase of
instruction. Several multiple choice items (See Appendix G) were also constructed, and these
were drawn from the subordinate objectives. The multiple choice items will be used for
formative assessment. They will therefore be used during the period of instruction.
Reflection
For this project, I was required to apply the skills and techniques that I have acquired so
far in this programme in the building of a workshop for a selected target group. I chose the staff
of my school, which is comprised of a diverse group of teachers. Their diversity ranges from age,
to years of experience and levels of training.
Several instructional strategies were included in the project. The fact that the target group
consists of adult, strategies include discussion, group and collaborative work, hands-on
experiential learning activities and reflective learning. These strategies are outlined in the
instructional strategies and lesson development component of the paper. I believe that these
strategies are best suited for the process, given my knowledge of the individuals for whom the
instruction is designed, as well as the subject matter.
The development of the project was for me an extremely challenging endeavor. The
difficulty for me occurred because of an initial lack of understanding of the process. Added to
that was the personal setbacks that I encountered in getting some tasks completed on time in
order to fully benefit from my peers feedback. However, whatever feedback that I received from

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both peers and tutor, went a long way in clarifying many misconceptions that I possessed. Given
an opportunity to repeat this process, I will definitely approach this aspect of the task differently,
as I am now keenly aware that instructional design is not a solitary endeavor. Collaboration and
peer interaction will feature highly.
I learned many instructional design lessons from this assignment. Perhaps the most
valuable of them relates to the fact that the process of instructional design is really not linear in
nature. I discovered, and this was towards the end of the process, that I was compelled to iterate
on numerous occasions. Again, this would have been more meaningful if I had been able to
better manage my time and meet deadlines.
In summary, this experience was one that I will not readily forget, as it not only taught me
my lessons about myself, but also of what instructional design entails. As a budding instructional
designer, I look forward to repeating the exercise.

References
Barbazette, J. (2006). Training needs assessment: Methods, tools, and techniques. Vol.1. San
Francisco, CA: Pfeiffer
Hawkridge, D. (1990). In Latchem, C. & Jung, I. Distance blended learning in Asia. New York,

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NY: Routledge
Jonassen, D.H., Tessmer, M. & Hannum, W.H. (1999). Task analysis methods for instructional
design. Mahwah, NJ: Lawrence Erlbaum Associates, Inc.

Appendix A: Needs Assessment Plan


Objectives
The objectives of this needs assessment are to:
(c) Identify reasons why teachers do not integrate ICTs in their daily classroom practice.

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(d) Conduct a series of workshops aimed at familiarizing members of staff with the
principles and skills that will enable them to efficiently and effectively integrate ICT in
the classroom.
What the Trainer Needs to Know
OPTIMALS
What do you need to know?
Do the teachers in the target group possess the knowledge and skills that are needed for effective
ICT integration?
Do teachers use ICT tools in lesson planning and record keeping?
Why do you need to know?
Information gained from seeking optimals will indicate the level of teachers competence,
which can then be measured against the standard. When compared to data gathered when seeking
actuals, the specific needs of the group can be established.
Who has the information?
All teachers, including Senior Qualified Assistant Teachers (supervisors), principal of the
school and education officers based in the Ministry of Education can provide information for the
optimals.

How will the information be gathered?


Information for the optimals will be gathered through survey questionnaires and
interviews.
How will the information be used?

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The information gathered will be used for informing the goals and objectives for the
professional development workshops.
ACTUALS
What do you need to know?
In attempting to establish actuals, the following questions will be asked:
Have teachers received formal training in ICT use and integration?
To what extent do teachers use ICT tools in lesson planning and delivery?
To what extent do teachers use ICT tools for administrative and record keeping purposes?
Why do you need to know?
The data gathered while seeking actuals will be compared to that gathered from seeking
optimals for establishing the specific needs of the target group.
Who has the information?
Information will be gleaned from teachers, who will indicate their levels of ICT training.
Senior Qualified Assistant Teachers and the principal, who are responsible for checking lesson
plans and monitoring lessons, will also provide information.
How will the information be gathered?
Information will be gathered through interviews with teachers and class supervisors, and
from teachers performance appraisal records and lesson plans.
How will the information be used?
Data gathered will provide information which will determine specifically what the
content of the intervention will be in order to bridge the gap between what currently obtains and
what needs to be.
FEELINGS

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What do you need to know?
In establishing feelings, teachers philosophy of teaching and learning in general, and
specifically the use of technology will be examined. Questions asked would include:
What do teachers believe are: (a) their roles in the classroom and (b) the roles of their students?
How do teachers view the use of technology in the classroom?
Are teachers comfortable with technological devices?
How confident are teachers in planning and executing ICT enabled lessons?
How competent are teachers in planning and executing ICT enabled lessons?
Why do you need to know?
The determination of teachers feelings concerning ICT integration and their philosophy
of teaching and learning will essentially go to the root of the issue. This information is crucial in
deciding to what extent the problem which exists relates more to skills and knowledge or
attitudes.
Who has the information?
Information regarding feelings will be drawn from the principal and teachers in the target
audience.
How will the information be gathered?
The information will be gathered through interviews, informal discussions and
observation.
How will the information be used?
This, along with information gathered regarding teachers competence will give valuable
insight into the specific needs of the group. If teachers attitudes are negative, or if they lack

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confidence in the use of technology, then the intervention must necessarily address these
concerns in a targeted manner.
CAUSES
What do you need to know?
In seeking causes, the key question that needs to be asked is:
Why are teachers not integrating ICTs in their classrooms?
What accounts for the apparent reluctance among teachers to integrate ICT in the classroom?
Why do you need to know?
Understanding the reasons why teachers do not integrate technology in the classroom will
assist the designer in tailoring the content of the intervention to suit the particular needs of the
learners.
Who has the information?
Teachers and administrators have the answers that are being sought concerning the causes
of the problem.
How will the information be gathered?
Interviews and survey questionnaires will be used as tools for determining causes.
How will the information be used?
The information will inform the nature of intervention. If, for instance, the reasons relate
to lack the inability to manipulate tools, then the intervention will focus mainly on getting
teachers comfortable with using technological devices. If, on the other hand, the reasons relate to
deficiencies in planning and delivering ICT integrated lessons, then the intervention will focus
on pedagogy.
SOLUTIONS

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What do you need to know?
Solutions to the problem will answer the question:
What intervention is needed in helping teachers to effectively integrate the ICT tools at their
disposal into their lesson planning and delivery on a consistent basis?
What can or should be done to address teachers reluctance to integrate ICT in the classroom?
Why do you need to know?
The response to the question asked essentially provides the solution to the ongoing
problem which exists at the school.
Who has the information?
Teachers, school administrators and supervisors and experts who are trained in ICT
integration across the curriculum have the information that is needed for the solution.
How will the information be gathered?
Interviews will be conducted.
How will the information be used?
This information will be crucial in determining how the problem will be solved and will
Appendix B: Task Selection Worksheet
form the basis for designing the intervention strategies.
Criticality

Universality

Frequency

Standardization

Difficulty

Tota

40pts

10pts

10pts

10pts

30pts

100p

TASKS
Completionofpersonalsummaries
detailingpersonallevelsof
competenceinICTintegration

#1
30

#2
7

#3
5

#4
7

#5
20

#6
69

Explorationoffactorswhichactas
barrierstoICTintegration

30

20

70

CriteriaforTaskSelection
Worksheet

17

PlanningICTenabledlessons

40

25

87

Settingupamultimediaprojectorand
computerforclassroompresentations

25

20

62

CreationofaPowerPointpresentation

35

25

82

Participationinprofessional
communityforthepromotionand
supportofICTintegrationefforts

30

20

71

Selectionandevaluationof
educationalsoftwareandonline
resources

35

20

78

Reflectiononprofessional
developmentexperience

30

25

74

18

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Appendix C: Procedural Analysis
Overall Goal: Reviewing and Evaluating Educational Software
1. Decide what are the subject needs and parameters
1.1 Discuss with stakeholders
1.2 Identify subject area
1.3 Determine the content area
1.4 Outline curricular goals and objectives
2. Identify learner needs and context
2.1 Conduct an analysis of learners needs, interests, learning styles and levels of
performance in the specific subject area
3. Decide on evaluation criteria based on subject and learner analyses
4. Create evaluation instrument
4.1 Test with teachers and/or other stakeholders
5. Conduct searches for suitable software
5.1 Review existing reviews, evaluations, ratings
6. Apply evaluation instrument to software
6.1 Conduct a field-test of software on sample student population
7. Gather post-use feedback from teachers

Appendix D: Prerequisite Analysis Reviewing and evaluating software for classroom use

IMPLEMENTwithinthe
instructionalenvironment

TAILORactivitiestolearners
needs

CREATEanevaluation
instrument

EVALUATEsoftware

DECIDEonevaluationcriteria

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REVIEWsoftware

SELECTsoftwarebasedon
needs

SEARCHforsuitablesoftware

ASSESSthespecificneedsof
learners
DETERMINEneeds
IDENTIFYthesubject
needs/parameters

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AppendixE:ContextualAnalysisWorksheet
Directions: Identify relevant factors in categories (only where and when appropriate) and indicate the effect they will have by circling
appropriate number.
-2 Greatly impedes
-1 Slightly impedes
+1 Slightly facilitates
+2 Greatly facilitates

Orienting Context
Learner Factors
Learner Profile:

Adult learners who are self-directed, purposeful and autonomous. Learners


possess prior pedagogical knowledge and experience

Goal Setting:

Learners are capable of setting personal goals and work best at goal-oriented
Tasks

Perceived Utility:

+2
+2

Do learners consider ICT integration training useful? How motivated are they
to learn the material?

+2

Immediate Environment Factors


Social support:

To what extent is technical and pedagogical support available in


supporting integrating efforts?

-1

Organizational Factors
Incentives:

What incentives (promotion, stipend, recognition, etc.) are offered for participation in
the workshops?

+1

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Learning culture:

What is the current learning culture of the institution? Are there learning support
groups and collaborative teams?

+1

Instructional Context
Learner Factors
Learner role perception:
Learner task perception:

What do learners perceive are their roles in the teaching?


and learning environment? Are they willing to adjust these perceptions?

-2

What degree of importance do learners place on learning tasks?

-2

Immediate Environment Factors


Sensory conditions:

Is the learning space conducive to teaching and learning? Are the


material resources suitable and sufficient?

-1

Instructor role perception; schedules: Is there compatibility between learners and instructors
perceived roles? Is the time allotted for learning activities sufficient?

-1

Organizational Factors
Learning supports:

Are collaboration and teamwork actively encouraged and rewarded?

Teaching supports:

Are instructors provided with the resources needed for efficient


instructional delivery? Are there opportunities for follow-up sessions?

-1
+2

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Transfer Context
Learner Factors
Utility perceptions:

Will learners motivated to apply knowledge and skills to daily practice?

Perceived resources:

Are learners aware of the available resources? Do they believe that


they can access additional resources as needed?

Transfer coping strategy:

+2
+1

How will learners be supported in applying knowledge and skills? How will those who appear to
lag be addressed?

-2

Transfer opportunities:

Will learners have opportunities to practice?

+2

Social support:

Are there face-to-face and online support groups?

+1

Immediate Environment Factors

Organizational Factors
Transfer culture:
Incentives:

To what extent will learners be allowed and encouraged to support each other
and collaborate within the schools teaching and learning environment?

+2

What incentives will be given for integration efforts?

-1

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AppendixF:InstructionalStrategiesandLesson

25

26

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GraphicOrganizer
Easeofuse

Substance

Technical
help

Suitable
headings

Easily
installed

Accuracy

Suitability

Pedagogicalhelp

Navigability
Content

Support

Clearinstallation
requirements

Clearly
stated
Learning
Outcomes/Obj
ectives

Alignwith
curriculumgoals

Age
appropriate

Activities

EVALUATION
CRITERIA

Engaging

Learner
specific

Varied

Wellorganized

Suitablesub
headings

Design/
Layout

Readableand
attractive

Cost
Authority

Reputable
experts

Qualifications
stated

Initial,renewal,
upgradingcosts

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AppendixG:Assessment
Objective: Uponcompletionoftheseriesofworkshops,teacherswillsuccessfullyapplyprinciplesandskillsofICTintegrationin
planninganddeliveringICTenabledlessons.
Pedagogical
Skills/Tasks
Reflecting on the
use of technology in
education

Beginning
(1 point)
Participant is uncertain of the
role of ICT in education, and
does not feel competent and
confident in its use.
Participant acknowledges
that training in ICT
integration is justified.

Developing
(2 points)
Participant is vaguely aware
that ICT can be used in
enhancing student learning and
is ready to explore its use.
Participant researches and
makes observations relative to
how students use technology in
learning.

Using and
evaluating
educational
software and online
material for lesson
enhancement and
student learning

Participant does not use


educational software and
websites as part of classroom
instruction.
Participant does not possess
the skills needed for software
evaluation.
Participant uses basic ICT
applications such as the word
processor for lesson
preparation.

Participant occasionally uses


some educational software as
supplemental material in the
classroom.
Participant engages in limited
software evaluation.
Participant uses websites only
for researching lesson content.

Using ICT tools and


devices for
classroom
instruction

Participant is incapable of
using technological tools and
devices for lesson delivery.
Participant recognizes the

Participant uses some tools,


such as the word processor and
presentation tools.
Participant is keenly aware of

Accomplished
(3 points)
Participant is aware of the
role of ICT in education.
Participant reflects on and
researches the best methods
of ICT integration in the
classroom and how best
practices in the field can
inform personal classroom
practice.
Participant frequently uses
educational software for the
provision of drill and
practice, research,
simulations and tutorials.
Participant engages in
evaluation of software.

Distinguished
(4 points)
Participant is fully
cognizant of the role of ICT
in education.
Participant reflects on,
researches and shares
findings on best practices in
ICT integration with peers.

Participant uses a range of


tools and devices to enhance
learning.
Participant is constantly

Participant is able to use


various technological tools
and devices to enrich and
enhance learning.

Participant effectively uses


software to enhance, enrich
and promote student
learning.
Participant uses well
researched and documented
criteria in the evaluation of
software and websites.
Participant adopts software
where necessary for
classroom use.

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Assessing student
learning with ICT

need for training.

the need for training and


support.

researching ways in which


he/she can extend their use.

Participant assesses students


using mainly summative and
objective written tests.
Participant is aware that ICT
can be used to assess student
achievement.

Participant gathers artifacts of


student learning (such as wordprocessed documents, graphics,
and presentations) to show
student achievement in student
portfolios and parent
conferences.

Participant uses a wide range


of technological assessment
tools and strategies to
evaluate student products
and performances.
Participant consistently uses
technological representations
of student learning in
portfolios and parent
conferences.

Participant extends device


use to record keeping and
routine administrative
duties.
Participant uses technology
to conduct students
assessment of and for
learning.
Participant uses creative
means of engaging the
technology in student
assessment and
communicates these to all
relevant stakeholders,
including students.

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APPLICATION ASSESSMENT ITEMS (Multiple Choice)
Objective: Effectively incorporate various ICT tools/devices in planning at least three lessons in
various disciplines.
Item 1: At what stage of Wellivers Instructional Transformational Model is technology an
invisible tool that is seamlessly intertwined into the teaching and learning process?
A.
B.
C.
D.

Utilization
Integration
Reorientation
Revolution

Objective: Set up a multimedia projector and computer with no less than ninety percent (90%)
accuracy, for lesson presentation.
Item 2: Which of the following represents the correct order for ensuring that a computer correctly
detects a projector when preparing for a multimedia presentation?
1. Turn on the computer.
2. Ensure that the display properties on Microsoft Windows are compatible
with your projector.
3. Ensure that all active switches are in the on position.
4. Turn on the projector.
5. Check that all cables are correctly connected and switches are set so that
the computer connects to the projector.
A.
B.
C.
D.

1, 4, 2, 3, 5
4, 5, 1, 2, 3
4, 3, 5, 1, 2
3, 1, 5, 2, 4

Objective: Efficiently create a PowerPoint presentation of no fewer than ten slides.


Item 3: Which of the following PowerPoint view is BEST for adding slide transitions?
A. Slide sorter view
B. Normal view
C. Slide show view

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D. Notes view
Objective: When prompted, confidently communicate their opinions and thoughts on the value
of ICT integration across the schools curriculum, and the barriers which exist in the institution
with their peers.
Item 4: Which of the following represents an example of a second order barrier to ICT
integration?
A.
B.
C.
D.

Insufficient time for teachers to plan ICT lessons.


Teachers belief that ICT does not enhance learning.
Lack of access to ICT tools.
Limited technical and administrative support.

Objective: Apply at least nine of ten criteria/categories in evaluating selected educational


software and websites.
Item 5: Mrs. Dopwell is evaluating educational software for her Grade Six class. Which of these
questions should she ask when considering the ease of use criteria?
A. Are there renewal costs?
B. How challenging is the material?
C. Is technical support readily available?
D. Is the content current and up-to-date

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