RECRUITMENT AND TRAINING &

DEVELOPMENT OF LIFE ADVISORS.

BHARTI AXA LIFE INSURANCE

COMPANY LTD.
 ABOUT THE COMPANY…

Joint venture between Bharti, India's
leading private telecom company and AXA,
world leader in financial protection and
wealth management.

Our philosophy is built around the promise
of making people "Life Confident".
 
VALUES…


Professionalism
Innovation
Team Spirit
Pragmatism
Integrity

My Learning…

Tele-calling.
Maintaining the database.
Getting appointments from the clients.
Directly meeting with the clients &
convincing them about buying the policy.
Finally selling them the products of Bharti
AXA.
 

RECRUITMENT PROCESS…
 Identifying Vacancy & Advertising It
 

 Signing the MoA

 

 Attending the BOP

 Business Opportunity Presentation

 

 Short-listing the candidates on the basis of ‘Q’

scores
 
Continue…


 Filling up IRDA Form/NAAF Form

 

 Scheduling & Attending the Trainings

 3 Days Refresher’s Training

 2 Days Product Training

 

 Conduction of IRDA Examination

 

 Final selection as Life Advisor


TRAINING FOR LIFE
ADVISORS


 Generally there are 2 trainings done for

the Life Advisors.


 1. Refresher’s Training: –


It is done for 3 consecutive days.


11 chapters of Insurance are taught in
these 3 days.
Continue…


2 . Product Training: -


It is done for 2 days .

Data Interpretation…
 Q1. What are the qualities that Bharti AXA Life
Insurance Company looks in its recruitment
System:-

Data Interpretation…
 Q2. What are the Qualities in the order of your
preference on the basis of which you select
candidate:-
 Qualification Convincing Power
Skills  Personality

greatest knowledge regarding company’s product?

rs Tele callers Operations executive

 Q4. In which areas advisor needs training the
most?
 Company policies and procedures Skill
based training
 Product Training
All of the above

FINDINGS…
Recruitment is an ongoing process taking place
throughout the year.


Mainly the company recruits people who are committed

and those who have a desire to make some extra
money.

Generally people who have good contacts are
preferred to be selected as a Life Advisor .


The company mainly recruits people through employee

referrals.


It is seen that Bharti AXA believes a lot in

internal recruitment i.e. (Transfers &
Promotions}.
Cont…
Training leads to increased efficiencies in
processes, resulting in financial gain.


After undergoing training the chances of an

employee committing job related mistake gets
lessened.

A trained employee feels more confident in
doing his job/work.

Proper training leads to higher productivity,
greater job satisfaction, and lower turn-over
rates.

SUGGESSTIONS

The application fee should be waved off. It
should rather be paid by the Insurance Company
itself.


The training schedule should be made flexible.



The commission structure/incentive system should

be made more appealing.
Cont…
Vigorous promotional activities should be done
for awareness of the company as well as its
product.


Training must take place at regular interval

inorder to update the advisors regarding all
the product related issues and also about the
changes in the policies and procedures if any.


New advisors should be given some time inorder

to adjust themselves into the organization and
its work culture.

LEARNINGS…
Convince people to buy insurance policy. I succeeded
selling 2 policies.


How to handle peoples query and how to tackle with

“NO” because the very first reaction of people by
hearing the word insurance is a “BIG NO”.

To maintain contacts with all my friends, colleagues,
relatives etc…

Learnt a lot about Insurance and the various
policies of Bharti AXA by undergoing Refresher’s
training and Product training.
Cont…


I practically knew how recruitment of an

advisor is done in Bharti Axa.


I came to know about the different kinds of

training program for an advisor and what are
the things taught to them.

Most of all I have learnt how to behave in a
corporate world, the importance of being on
time, maintaining a discipline in the work
area, etc…



Why people say “NO” to
Insurance

Lack of awareness among the people


Perception of the people towards Insurance

sector

Insurance does not give good returns

Lack of awareness about the earning opportunity
in the Insurance sector
