MASTER your business with

body language

?
Why is body
language
important in
business

HumanS can produce over

1 million body languages
SIGNs 700K
Facial expression 250K
Hand gestures 5K
Postures 1K

It takes 7 second to judge

a person on the First meeting
82% of the wORLD is
perceived through our eyes
80% of what remember is
from sight and speech
55% of our communication is
done through body language

universal visual signals

proxemics
Theories of mans use
of space

PUBLIC

2,4m +

social

you

1,2m 2,4m

Personal 46cm 1,2m

Intimate < 46cm

HOW to use
body language
Meeting
a potential client
Goal : establish trust

Be open to
your new
friend

Dont back away

when the client is
speaking
Mirror the
clients behaviour

secs

Stay close but not too close

HOW to use
body language
Presenting during
a pitch
Goal : coordinating
body language and content

Focus on
the audience
Avoid looking at the
screen

Move towards the

audience on important
points

secs

HOW to use
body language
Encourage people to
speak up
Goal : get people to
participate

secs

Face in the same direction

Smile and
stay positive

Nod when
they are
speaking

Move towards them

HOW to use
body language

Dont slump
Keep your head
held high

Lead a team

Lean forward
when talking

Goal : TO dominate
WITHOUT being aggressive

Open your
shoulders

Lean back when

listening

secs

HOW to use
body language

Raise eyebrows slightly

to show acceptance

Disagree without
making enemies
Goal : state opposing
point of view

secs

Smile and nod

Touch the person
appropriately in
a non-threatening way

HOW to use
body language
Socialize with client
Goal : be professional,
polite and personal

secs

Pay attention
Make eye contact
Find common
interest

Smile, nod,
dont flirt

HOW to use
body language

Lean in to interviewer when you

are speaking
Mirror the interviewer
phYsically

Nailing THE interview

Goal : establish trust
and friendliness

secs

Stay open, dont

be defensive

HOW to use
body language
Dealing with AN angry
colleague
Goal : showing
understanding

secs

LISTEN AND
REFLECT EMOTIONS
Spread your
armS about
a foot beyond
your waist

Keep your
palms facing
down

HOW to use
body language
Asking FOR A raise
Goal : build agreement

Focus oN your boss

Mirror HIS/HER behaviour,

WITH YOUR body language

Sit or stand still,

except to nod

secs

Keep your
body and
face pointed
TOWARDS your
boss

Like what you see?

Designed by

Source:
http://www.forbes.com/sites/nickmorgan/2013/11/21/this-body-language-infographic-may-saveor-land-your-job/