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ThiswillhelpyoupreparefortheNC3SnaponScanToolCertification.
FrontDoorvsBackDoorDiagnostics
TodiagnoseacomputercontrolsystemyoucangototheFrontDoororthe
BackDoor.TheFrontDooriswheresensordata(input)entersandactuator
data(output)leavesthecomputer.YougointheBackDoorbyusingascantool
tofindwhatthecomputeristhinking.
DiagnosisoftenstartsattheBackDoor.Thebackdoorisfoundatthedatalink
connector(DLC)whereyouconnectthescantooltothevehicle.Onamodern
vehicleyoucanuseascantooltoaccesstheBackDoorformultiplevehicle
controlmodulessuchastheengine,transmission,instrumentcluster,tire
pressuremonitor,ABSsystem,powerwindows,etc.BackDoorChecksinclude:
DiagnosticTroubleCodes(DTCs),InputandOutputData(calledParameter
IdentifiersorPIDs),GraphingPIDData(usedtoviewtherelationshipsbetween
differentPIDs),andusingthediagnosticTroubleshooter.TheTroubleshooter
softwarefoundinthescantoolwilllistprocedurestotestthatcomponentor
system.
Thescantool(backdoor)willhelpyoudecidewhichFrontDoortestsareneeded
tosolvetheproblem.FrontDoortestscanbemadeoninputsignals(from
sensorstothecomputer),oroutputcommandsignalsusedtocontrolthevarious
actuators(likefuelinjection,ignitiontiming,etc.)justremember,TheFrontDoor
iswhatisactuallyhappeningoutsideofthecomputerandtheBackDooriswhat
thecomputerthinksishappening.
Scantooldata(inputoutputdata)andDiagnosticTroubleCodes(DTCs)areall
foundatthebackdoor.Onceyouknowwhichsystemtocheck,youdiagnosethat
systemusingFrontDoordiagnostictests.
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ThescantoolisaBACKDOORdirectionaltool.Itnevertellsyouthecauseofa
problem,onlywhatsbeingaffectedandwheretolook.Thecauseforthe
malfunctionwillalmostalwaysbefoundthroughtheFRONTDOOR.
Whoneedstouseascantool?
Itthepastonlydriveabilityorengineperformancetechniciansneededtousea
scantool.Onmodernvehiclesyouwilloftenuseascantooltobleedthebrakes,
performandalignment,repairapowerwindow,changethetires,orevenchange
theoil.
HowdoIconnectthescantool?
HereisapictureshowingthecontrolsoftheSolusProwhichistheprimary
scantoolwewillbeusinginthisclass.
PowerONthescantool,thenidentifythevehicleyouareworkingon
usingtheThumbPadandtheYorNbuttons.Itiseasytousethesescantool
controlbuttonsonceyouhavetrieditafewtimes.
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HereiswhatyouseewhenyoufirstturnontheSolusPro
Asyouprogressthroughthemenu,itwillinstructyoutouseaspecifickeysuchas
theK20keyortheS44key.Belowisapictureofwhatthosekeyslooklike.
TheseplugintothelongblackcommunicationcablefortheSolusPro.
ThenextstepistofindtheDataLinkConnector(DLC)insideyourvehicle.
TheDLCisa16pinconnectorfoundonOBDIIequippedvehicles.OBDII
standardsspecifytheDLCbelocatedunderthedashnearthesteeringcolumn.
Ifyoucantfindit,theSolusProwilltellyouwheretheDLCis.
Page3of8
Onceyouhaveidentifiedthevehicleonthescantool,usedtheproperkey,and
connectedthecommunicationcabletotheDLC,youwillneedtoturntheignition
keytoRUN.TheSolusProcannowtalktothevehiclecontrolmodules.
Whatcanascantooldo?
Yourscantoolcanaccessmanyvehiclecontrolmodules.
ThePowertrainControlModules(PCM)willcontrolyourengineand
transmission.Modernvehicleshavemanymorecontrolmodules.Therewillbea
controlmodulefortheinstrumentcluster,anothermodulefortheantilock
brakes,onefortheairbagsandoftenthereisanelectroniccontrolmodulein
eachofthedoors.Somevehicleshaveover30differentcontrolmodules.
Itisimportanttoaccessthesecontrolmodulestoperformtaskssuchassetting
tirepressuremonitors,reinitializingbodycontrolslikepowerwindows,bleeding
brakes,diagnosingdashgauges,etc.
YourscantoolwilldisplayDiagnosticTroubleCodes(DTCs).
DiagnosticTroubleCodesaresetwhenthecomputerdecidesasystemisnot
workingcorrectly.Thecomputerwillsetacodeandmayilluminatethe
MalfunctionIndicatorLamp(MIL)toalertthedriver.DiagnosticTroubleCodes
onlydirectyoutowhichsystemneedsdiagnosis,theywillnottellyouwhatto
replace!ForhelpindiagnosingDTCsSnaponscantoolsprovidetheFastTrack
Troubleshooter.Thisisalargedatabaseofdiagnosticproceduresthatcanhelp
youquicklyfindtherootcauseoftheDiagnosticTroubleCode.
YourscantoolwillshowalltheParameterIdentifiers(PIDs)
PIDsarethenameweusetorepresentalltheinput(sensor)andoutput
(actuator)data.InputDatacomesfromvehiclesensorsandOutputDatais
commandssenttothevehicleactuators.PIDdataistheBackDoorofyour
computersystemandshowswhatthecontrolmodulethinksishappening.For
instancethePCMmonitorstheEngineCoolantTemperature.ThePIDforengine
temperatureisECT.WhenitiscoldthePCMdecidestoaddmorefuelbykeeping
thefuelinjectorsonlonger.TheinputsignalisfromtheECTwhichisasensor.
Toaddmorefuelanoutputsignalgoestothefuelinjectors,whichareactuators.
Page4of8
PIDdatawillbenumbers(like755RPMorTPS(throttleposition)of93%.Some
scantoolswilldisplayonlythosenumbers(Text).WiththeSolusProyoucanview
PIDdatathreedifferentways.YoucanviewthedataasText,aPIDList,ora
Graph.BygraphingPIDdatayoucanviewtherelationshipbetweenanysensor
andactuator.ItwillshowhowthePIDdatachangesovertime.
HereweareviewingtherelationshipbetweentheTPS(ThrottlePositionSensor)
andengineRPM.TheRPMshouldgohigherwhenweopenthethrottleand
lowerasweclosethethrottle.Attheleftendofthegraphweseethethrottleis
heldsteadyabouthalfwayopenandtheRPMisgoingUp.Whenthethrottleis
allowedtoclosetheRPMgoesdown.Thisisallnormaloperation.ThentheTPS
dropstozero,buttheRPMgoesbackup.Openingthethrottleiswhatcauses
engineRPMtoincrease,howeverthePIDdatashowstheTPSasfullyclosed.This
relationshipofclosedthrottlewhileRPMgoesUPindicatesthereisadefectinthe
TPSsensororthewiresgoingtotheTPS.
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YourscantoolcanrunFunctionalTeststhatfallintofourcategories.
1)Informationtests,2)Toggletests,3)VariableControltests,and4)Resettests.
InformationtestsprovideinformationsuchastheVINnumberandthe
CalibrationPartNumber.Thisinformationisusefulwhencheckingtoseeifthe
computerhasbeenupdated,orwheninstallingareplacementcontrolmodule.
ToggletestsallowyoutoaskthecontrolmoduletoturnONorOFFvarious
actuators.AnexamplewouldbetorequestthattheMalfunctionIndicatorLamp
beturnedONorOFF.ThisisaneasywaytotesttheMILbulbtoseeifitisblown
out.AnothertestmightbetotoggleON/OFFthefuelinjectorsoneatatimeto
seeiftheengineRPMdropsthesameamountforeachcylinder.Toggletestsare
foundunderFunctionalTests>>OutputControls.
VariableControltestsarealsofoundinFunctionalTests>>OutputControls.
Avariabletestcancommandanactuatortorunthroughitsfullrangeof
adjustment.Forexamplethecustomeriscomplainingthatthefuelgaugewillnot
gopastfull.ByselectingFunctionalTests>>OutputControls>>Variable
Control>>FuelGaugeEnable(%)youcancommandthefuelgaugetodisplay
from0%(empty)to50%(1/2full)to100%(full).Ifthegaugenowreadsfull,the
problemismostlikelyinthefuelsendingunit.Ifthevariablecontroltestcannot
getthegaugetoreadpastfull,thedashgaugemustbedefective.
Resettestsarenecessarywheninstallingcertaincomponents.Forexample
onsomeenginesreplacingthecrankpositionsensor(CKP)willrequirethe
computertorelearnthenewCKPsensorsignal.ThisresettestiscalledCKP
VariationLearn.Ontheseengines,ifyoureplacethesensorwithoutperforming
theresettest,theenginemaynotidleatthecorrectspeed.
WhenshouldIusethescantool?
Whenyouarediagnosinganyengineperformanceissuethescantoolshouldbe
oneofthefirstdiagnosticsteps.BylookingforcodesorviewingPIDdatayoufind
whichdirectionyourdiagnosticpathshouldtake.Whendiagnosingitisagood
ideatocheckforTechnicalServiceBulletins(TSBs).SnapOnscantoolswill
providetroubleshootersoftwarethatusesthisTSBinformationtohelpwithyour
diagnosis.Whileascantoolwillseldom,ifever,isolatethecauseofaproblem,it
willsendyouintherightdirectionandguideyouastowhattochecknext.
Page6of8
TheMILlampisONbuttherearenocodes!
UponoccasionyouwillhaveavehiclewiththeMalfunctionIndicatorLamp
illuminatedbutyourscantooldoesnotdisplayanycode.Allthismeansisthat
youhavenotlookedinthepropercontrolroom.PowertrainControlModuleson
modernvehiclesallhavetwobasicControlRooms.TheyaretheOriginal
EquipmentManufacturer(OEM)roomandtheOnBoardDiagnostic(OBDII)
room.
OEMsoftwareusescommunicationstandardssetbythespecificvehicle
manufacturer.Therearemanydifferentstandardsusedandtheychange
dependinguponmodelandyear.ThisiswhyyouneedtheproperKeyhooked
intotheModisProcommunicationcable!
OBDIIsoftwareusesacommunicationstandardsetbytheEnvironmental
ProtectionAgency.Allmanufacturersmustusethesamecommunication
standardforOBDIIfunctions.
TheOBDIIroomisinchargeoftheMIL.ItistheOBDIIcontrolroomthatwill
decidewhentoturnonorofftheMalfunctionIndicatorLamp.Italsocaptures
andstoresPIDdatapresentatthetimetheMILwasturnedON.Thisiscalled
FreezeFramedataandcanbeveryusefulindecidingwhatwashappeningwhen
thefailureoccurred.
AnexperiencedtechnicianwillcheckboththeOEMroomandtheOBDIIroom
whendiagnosingthevehicle.
Page7of8
Theonlywaytolearnascantoolistopracticewithit!
Themoreyouuseit,themorepowerfulofadiagnostictoolitwillbecome.Asa
beginneryouwillnotknowwhatmanyofthePIDdataabbreviationsstandfor.
Evenexperiencedtechnicianswillnotknowthemall.WhenyoufindaPIDyoudo
notunderstand,goto:Troubleshooter>>FastTrackDataScan(NormalValues).
HeretheSolusProwilltellyouwhatthatPIDmeansandprovidenormalortypical
datavaluesforthatPID.Donothesitatetoexplorethemanyfeaturesofthe
Troubleshooter.
WhichscantoolshouldIpurchase?
Theverycheapestscantoolsareoftencalledcodereaders.Theywillonlygive
OBDIIgenericcodes.TherearemanyDiagnosticTroubleCodes(DTCs)storedin
theOEMroomofthePCMthatwillnotshowuponacodereader.Alsocode
readerswillnotdisplayPIDdatawhichisvitaltodiagnosingamodernvehicle.
BecauseallOBDIIcontrolroomsuseastandardizedcommunicationprotocol
somelessexpensivescantoolswillonlytalktotheOBDIIcontrolroom.Theywill
showDTCsandPIDdataavailableintheOBDcontrolroomonly.Rememberhow
theOBDIIroomturnsontheMIL?JustbecausetheMILlampisOFFdoesnot
meantherearenocodes.TheOEMroomwillstorecodesandPIDdatanotfound
intheOBDroom.AprofessionalneedsascantoolthattalkstoboththeOBDII
roomandtheOEMroomfoundinmodernvehicles.
Aqualityscantoolwithallthefeaturesyouneedtodiagnosemodernvehiclesis
notcheap,andtheygetmoresophisticatedeveryyear.ForthisreasonIalways
cautionstudentstowaitonbuyingascantool.Youwontmakemuchmoney
whenyoufirststart,andtheshopyouworkforshouldhaveoneormorescan
toolstohelpyouwiththetasksanentrylevelapprenticetechnicianperforms.
Ittakestimeandefforttogainexperienceandcompetence.Ifyouworkhardand
keepstudyingyousoonwillbeearningmoremoneytohelpbuythisexpensive
tool.Also,bythetimeyoureallyneedtopurchaseyourownscantooltheywill
befaster,better,andmaybeevencheaper.
Page8of8
Automotive Repair Library, Auto Parts, Accessories, Tools & Equipment, Manuals & Books, Car BLOG, Links, Index,
CarleySoftware
..
CODE READERS
The most basic diagnostic tool
is a code reader. A code
reader can access and display
codes from your vehicle's
computer. The least expensive
models only display a number
while the better ones also provide a definition (some are even
bilingual and can display in English, Spanish or French). Code
readers typically sell for under $50.
A code reader can also clear codes to turn off the Check Engine
light. Some code readers can also display the "ready" status of
various OBD II monitors (ready means the monitor has completed its
self-check process). But a code reader is NOT a scan tool because it
only reads and clears codes. It does NOT display any sensor data or
other system operating information. To read sensor and other system
data, you need some type of scan tool or scanner software.
An important point to keep in mind here is that a fault code by itself
does NOT tell you which part needs to be replaced. The code only
tells you that a fault has been detected, not what caused it. The code
serves as a starting point for further diagnosis. Many people don't
understand this and assume an inexpensive code reader is all they
need to "diagnose" and repair their vehicle.
Also, don't assume all code readers display all codes. They all display "generic" or "global" OBD2 codes ("P0" codes). But
some do not display manufacturer "enhanced codes" ("P1" codes), or if they do, the list of codes may be limited to
domestic vehicles (Ford, GM & Chrysler) and not include any enhanced codes for Asian or European vehicles.
Something else to check before you buy is the model years the code reader can access. Most code readers are for 1996
and newer OBD2 vehicles with a standard OBD2 16-pin connector. Most code readers cannot read codes on 1995 and
older cars or trucks because the connectors are different. However, vehicle-specific code readers are available for older
GM, Ford or Chrysler applications. The same is true for BMW, MINI and some other import applications.
Something else to keep in mind about code readers (and scan tools), is that the list of new DTCs and system data grows
with every new model year. Last year's tool may not work on next year's models. Tools get out-of-date VERY quickly, and
have to be updated with new software via plug-in memory chips, cartridges or internet downloads from the tool supplier. If
you are shopping on ebay for a used code reader or scan tool, make sure it will work on your vehicle, or can be updated
to your vehicle.
SCAN TOOLS
For advanced diagnostics on today's vehicles, a full feature scan tool is an absolute
must. Scan tools for do-it-yourselfers can display sensor values and system data, but
DIY scan tools cannot perform various system self-tests such as checking the
operation of the fuel pump, cooling fan(s), idle speed control motor or solenoid, EGR
solenoid, A/C compressor clutch, fuel injectors, EVAP leak test, EVAP purge controls,
etc. This level of diagnostics requires a professional level scan tool (which are
EXPENSIVE!) with bidirectional (two-way) communication capability and the proper
software for accessing and running these type of tests.
Scan tools have different ranges and capabilities. Entry level "generic" scan tools
typically sell for less than $200. They can read and clear codes, display the status of
the various OBD II system monitors, and display basic operating data such as loop
status (Open or Closed), airflow, coolant temperature, oxygen sensor outputs, throttle
position and other sensor readings, and fuel trim values for diagnostic purposes. Most
of these tools are fairly versatile and work on all domestic makes (Ford, GM &
Chrysler), but may require additional software for Asian and/or European applications.
Entry level scan tools that are sold in auto parts stores are usually designed for do-ityourselfers, and lack bidirectional communications capability for liability reasons. They
may also display only a limited number of "PIDs" (Performance Information Data such as sensor values, switch status and
other operational data) compared to a professional level scan tool or factory scan tool.
SCANNER SOFTWARE
In addition to dedicated scan tools, you can also buy software that transforms a laptop or desktop PC, PDA, tablet or
smart phone into a code reader or scan tool. Some of these offer very basic functions only while others run essentially the
same software as an OEM scan tool.
The simplest and cheapest packages that sell for a couple hundred dollars or less essentially give you the ability to plug a
laptop, PDA, tablet or smart phone into the diagnostic connector on a 1996 or newer vehicle and use it as a code reader
to display and clear generic OBD2 fault codes. The better packages include enhanced codes for specific vehicle
applications, and also may include the ability to display various PIDs such as sensor voltages, switch status and so on.
The best software also includes graphics for displaying sensor voltages and other data.
Scanner software for a laptop, PC, tablet or smart phone requires either an interface cable that plugs into the OBD2
connector, or a WiFi or Bluethooth connection so your vehicle can communicate with your electronic device. The scan
tool software, by itself, is useless without the cable or wireless interface that connects your computer or electronic device
to your vehicle. If you are resourceful and want to save a few bucks, there are numerous sources on the Internet where
you can buy interface cables separately, or kits or plans to build your own USB OBD cable.
One of the advantages of using a laptop or desktop PC as a scan tool is having a large display (which makes it easier to
read and can display more information on a single page). Most laptops have a screen that measures 12 to 17 inches
diagonally, while most PC monitors range in size from 16 to 22 inches or larger. If you have an old PC sitting around
gathering dust, you can convert it into a large display color scan tool at a minimal cost (typically $250 to $500 or less for
the software, including the interface cable).
Another advantage of using a computer as a scanner is that it can easily be updated by downloading the latest software
via the internet. This also can be done with most newer scan tools as well (using a PC as an interface with a USB cable).
The updates for DIY scan tools are often free, but for professional scan tools there is usually a fee or yearly subscription
to pay.
Dedicated scan tools, by comparison, are designed to be scan tools and nothing else. You cannot surf the Internet with
them or check your e-mail or Facebook page. They are for diagnosing cars only. Many professional-grade scan tools
have additional hardware circuitry and test leads that allow you to use the same tool as a multimeter or digital
oscilloscope to measure voltages, resistance and current. This is an extremely useful feature to have and reduces the
need for additional test equipment.
Those who prefer a traditional hand held scan tool say the units are much faster and easier to use than a laptop or tablet.
However, many of the newest professional level scan tools are using Windows-based scanner software in a custom hand
held form (Snap-On Modis, Verus, Verdict, etc.). We will probably see more development of Windows scanner software
for tablets and custom apps for iPhones and other smart phones as time goes on.
In conclusion, the more time and research you put into choosing a scan tool, the better satisfied you will be. Check with
your equipment suppliers or the sources listed below for specific product models, features and prices. Spend some time
on the Internet researching the various alternatives. Do your homework and you will find the tool (or tools) that are right
for you.