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COURSE OVERVIEW
Scope and Objectives
12/5/2014
Course Objectives
Understand the basic architecture of ActixOne
Get an overview of the ActixOne modules and their functions
Become familiar with the main concepts
of the ActixOne web clients user interface
Thus, enabling you to:
Access ActixOne
Generally use the web clients user interface
Adjust it for individual use
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Prerequisites
Access to an ActixOne system
deployed for the customer scope
with customer data loaded
with an individual login for every user
A Web browser
(such as Microsoft Internet Explorer or Mozilla Firefox)
ACTIXONE OVERVIEW
Solution Overview and Basic Architecture
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ActixOne Platform
A unified workspace for optimizing the mobile network
Highly scalable platform
Visualize
Analyze
Optimize
Workflow
Engine
Dashboards
& Reports
Rules
Engine
Optimization
Engine
ActixOne Repository
Network
OSS
Subscriber
Trace
Drive
Survey
Planning
Maps
ActixOne
ActixOne
Web Client
ActixOne
Web Client
Web Client
3rd Party
Applications
Modules
Processing Node
Processing Node
Data Adaptor
Data Adaptor
ActixOne Platform
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Log in to ActixOne
Open a Web browser* and then enter the URL of the
ActixOne server in the browser's address field:
http://servername/ActixOne/
Depending on the security setup determined by the administrator,
you may need to log in before you can begin using ActixOne.
If so, you are presented with a login screen.
Enter a valid username and password
(optionally: Remember Username)
and then click the Log In button.
1
3
Navigation
menu
Map area
Details
panel
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Then, with size adjusted, GUI elements can be quickly closed and
reopened by just clicking the arrow element on the separating bar,
e.g.:
Close the Navigation menu to the left
ActixOne Modules
in the Navigation pane may include the following:
Network Optimization
Benchmarking
Favorites
Enables you to make fast, effective network decisions using tasks and events for an area.
Here the tasks are managed, the reasons for problems investigated or analyzed, and corrections recommended.
Provides reporting for competitive benchmarking drives, including drill-down to resolve competitive issues.
Dashboard
File Status
Displays status information relating to the processing of drive survey and subscriber traces files.
Help
Network Comparison
Compare for a selected area the network performance of multiple networks or multiple time periods.
Problem Investigation
Hierachical overview and drilldown of call events using Network Event Overview
Identify key problem areas and investigate call events and RF performance.
Survey Management
Find and locate survey files, which are available in the central data repository.
Maintain a record of notes and comments about those surveys.
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Map layers
Pin icon
Search for
Location
Tools
menu
System Date
Legend
Tables
Scale
and Units
Distance Ruler
Lat-Lon of
the Cursor
Altitude Profile
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click the house to zoom in, click the earth to zoom out or
move the ruler along the slider
The respective zoom level (number) is shown on top.
circular area:
Press the Ctrl and Alt keys and drag the mouse pointer to draw
a circle, to which ActixOne will zoom when you release the keys.
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Home Location
is a defined map view with stored latitude, longitude, and zoom level.
Make use of the Home Location in ActixOne by:
setting a Home Location
for instantly going back to your Home Location at any time.
Go to Home Location
Press the Home (or Pos1) key on the keyboard
or click the Tools icon
and select Go to home-location to
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Then hold the Shift key and use the left mouse button to drag out a line
The distance and the azimuth are shown for the line
Click the active
Altitude Profile
Scale Unit
shows either metric units (kilometers and meter)
or imperial units (miles, yards, and feet)
Click on the displayed unit to toggle the Scale Unit
Print Map
Click the Tools icon
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System Date
The ActixOne database contains present as well as historical data.
Thus, ActixOne keeps track of network configuration changes.
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For a multi-technology, e.g. GSM/UMTS, network: Show the UMTS sites and sectors only
For a multi-layer, e.g. dual-carrier UMTS network: Show the sites and sectors of one carrier only
What can be reasons, if sites or sectors are not shown on the map?
What can be reasons, if sectors are not colorized or scaled accordingly on the map?
Neighbors display:
icon
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Networks Layer
The Network Layer Properties control the display of the sites and sectors
on the map
Enable the entire
Networks layer
on the map
Enable one or
several
technologies
on the map
If available: The respective element has been modified and could be reset to default.
Opacity
Size
Sites
Sectors
Zoom level at which
sectors are shown
Selected Size
Labels
Color
Enable
Select attribute
Enable
Select attribute
Scale
Enable
Select attribute
Enable
Select attribute
Border Color
Enable
Select attribute
Enable
Select attribute
Icons
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At that defined zoom level and higher (i.e. further zoomed-in), the element is
visible on the map
At lower zoom level (i.e. further zoomed-out), the element is not visible
Selected sector
Shown large than other sector
May still be visible even though the visibility of its type of sectors has been disabled
Is the current zoom level on the map close enough to see the sites?
For the respective technology and band/carrier, the map zoom level
must be equal to or higher than the General Visibility slider setting.
Is the current zoom level on the map close enough to see the sectors?
For the respective technology and band/carrier, the map zoom level
must be equal to or higher than the Sector Visibility slider setting.
2. Legend
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then click
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verify 1. Network Layer Properties vs. Zoom level, 2. Legend, 3. System Data and Location
If sector wedges are visible, but are not colored or scaled as expected:
1. Attribute
The selected attribute may not be defined for these sectors for the current System Date.
A configuration attribute remains valid since the last date of loading / update.
However, a performance attribute is only valid for the dates, for which it was loaded into ActixOne.
2. Legend
The Format Group for this attribute may not appropriately be defined
Example:
Color by UMTS Scrambling Code (SC)
Scale by Antenna Height
Border Color by Dropped Call Rate
Note that the values of all display attributes
are also listed in the tooltip.
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Technology/Band-Specific Display
All sector visualization properties
can be defined per
technology and frequency band/carrier,
e.g.:
using technology-specific attributes for coloring,
like UMTS SC or GSM BCCH channel number
using different Sector Sizes for colocated sectors
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A sector is
selected
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Contents
Display Specifics
Background Map
Networks
Lines to Neighbors
Lines to Repeaters
Surveys
Network Events
Network Traffic
Further Layers
Layers printed in grey are covered in other course parts.
Keyboard Shortcuts
and Special Key Combinations
Key or Combination
Function
Home location
Page up / down
+/-
Mouse-Click
Shift + Mouse-Click
Shift + Mouse-Drag
Ctrl + Mouse-Click
Ctrl + Mouse-Drag
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Using Charts
Charts display series data over a particular period for one or
more selected attributes or elements
This helps to troubleshoot network problems because poorly
performing elements stand out from the others
Actix One provides two types of charts those accessible
from the Chart panel
and the mini charts
Creating a chart
Click the Chart icon on the map to open the chart panel, and
select a chart or the New Chart Template button.
Select the sectors you want to investigate, using the Element
Picker tool or by selecting them from the map.
Specify the attributes you want to compare on these sectors,
using the Attribute Picker tool.
To determine the time period for the data in the chart, use
the Time Picker button.
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Creating a chart
Customize the chart as required by changing the characteristics of
the series, such as by modifying the chart's timescale, adding and
configuring axes, and choosing to display the data as a chart, a
table, or a histogram.
If you want to prevent any changes to the chart during the current
session, click the Lock button.
You can select events to display on the chart by clicking the Event
Options button and then selecting the check boxes for the
relevant events.
Choose between viewing the data as a chart , a table , a
histogram , or as a scatter plot .
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Using tables
Tables are used in ActixOne to display arrange attribute data
over a period of time for one or more selected sectors
Creating the tables are similar to charts where Element
Picker, Attribute Picker and Time Picker are used
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Course Contents
Customer Experience Analytics (CEA) Overview
CE Map Layer
Attributes
Dimensions
Display Options Display, Format, Borders, Aggr, Tier
Data Window Scope, Filter, Period
Templates
CE Maps (mini)
CE Charts
CEA Overview
Customer Experience Dashboards
Where are customer KPIs below target?
Where am I running out of capacity?
What is my iPhone QOE?
Raw per call data
Ericsson, Huawei, NSN
ICSU/
Megamon
PCHR
LTE
Other traces
IuB Probes
ActixOne
GPEH
Segment
Handset, customer,
VIP QOE
Call investigation
Device performance
Radio conditions
Generate KPIs
Failures, quality,
Geo-locate
Raw, mesh, area,
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Places
Customers generating
data demand at this site
The
Network
Handsets
People
Roamer smartphone
signal strength at airports
B
C
Cell
A
B
C
D
DCR
1.5%
1.8%
1.6%
1.4%
Hotspot
iPhone 4s
8% DCR
4% DCR
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Display Options
Data Window
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Attributes
Click on to the Layer tool in the map
window
Check the box for the Customer
Experience layer and click on the layer
In the Customer Experience Display
Properties box, click on the attribute icon
in Attribute
The list of attributes will be shown. Type
CE_ in the search box and all customer
experience attributes will be shown.
Double click on any attribute and click
Back.
Select multiple attributes by double
clicking individually all required attributes.
The selected attribute(s) will appear in the
Attribute List dropdown.
Attributes - Examples
Attribute Name
CE_ConnectionOK
CE_ConnectionFailed
CE_ConnectionDropped
CE_DLRLCTputSum
CE_ULRLCTputSum
CE_DLRLCTputSumBits
CE_ULRLCTputSumBits
CE_DLRetTputSumBits
Attribute Name
CT_CSCallCount
CT_CSOutgoingCallCount
CT_CSIncomingCallCount
CT_CSBlockedCallCount
CT_CSDroppedCallsCount
CT_PSCallCount
CT_PSBlockedCallCount
CT_PSDroppedCallCount
CT_ConnectionFailureNclassdCount
CT_ULSIRAvg
[Dimension Set]
[Device, Connection Type, Indoor/Outdoor, Home/Roamer, VIP, Location Aware]
[Device, Connection Type, Indoor/Outdoor, Home/Roamer, VIP, Location Aware, Cause/Reason]
[Device, Connection Type, Indoor/Outdoor, Home/Roamer, VIP, Location Aware, Cause/Reason]
[Device, Connection Type, Indoor/Outdoor, Home/Roamer, VIP, Location Aware]
[Device, Connection Type, Indoor/Outdoor, Home/Roamer, VIP, Location Aware]
[Device, Connection Type, Indoor/Outdoor, Home/Roamer, VIP, Location Aware]
[Device, Connection Type, Indoor/Outdoor, Home/Roamer, VIP, Location Aware]
[Device, Connection Type, Indoor/Outdoor, Home/Roamer, VIP, Location Aware]
[Dimension Set]
Calculated
Hidden
0
0
0
0
0
0
0
0
0
1
Description
0 Count of Circuit Switched calls
0 Count of outgoing Circuit Switched calls
0 Count of incoming Circuit Switched calls
0 Count of blocked Circuit Switched calls
0 Count of dropped Circuit Switched calls
0 Count of Packet Switched calls
0 Count of blocked Packet Switched calls
0 Count of dropped Packet Switched calls
Count of connection where a GPEH "Internal System Release" message has been seen,
0 however there has not been enough signalling to terming the type of connection.
0 Uplink Signal to Interference Ratio (average)
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Dimensions - Overview
Dimensions are the filtering mechanism for the CE attributes in order to
view a specific customer experience segment.
The available dimensions are (with examples):
Device: e.g. iPhone, Samsung Galaxy S5, Android phones
Connection Type: e.g. CS, PS, SRB
Indoor/Outdoor: Indoor, Outdoor
Home/Roamer: Home, National, International
VIP: VIP, NonVIP
Location Aware: Yes, No
Cause/Reason: PoorRF, Capacity, Handover
Dimensions
Return to the attribute selection
window.
Select any CE attribute that has
the dimension icon (shown in the
screenshot).
A box for selecting the dimension
values will appear. Select the
dimensions accordingly.
Click on OK.
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Templates
In the Customer Experience Display
Properties box, click on dropdown
near the New Template icon.
Click on Save Template As to open the
Save Template window.
Type a template name, specify or add
a path, choose between save for all or
user, then click on Save.
The template will save all the settings
on the Customer Experience Display
Properties box.
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CE Maps (Mini)
Referring to the Attributes and
Dimensions topic earlier, select
multiple number of attributes or
dimensions combinations.
Open the mini charts window pane on
the right side of the map window and
select the CE Maps tab. The mini
maps of all the attributes and
dimensions combinations (except the
first one) will be displayed individually.
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CE Charts
Two access methods available for charts:
Mini Charts
Chart Tool
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