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table of contents
Meet Splash PR
Executive Summary
Background
Introduction
Problem/opportunity
Our approach
Research
Secondary research
Primary research
SWOT Analysis
PLANNING
Goal
Objectives
Publics
Messages
Campaign theme
Implementation
Strategies
Tactics
Timeline
Budget
Evaluation
Outputs/outcomes
Appendix A: Research Report
Appendix B: Samples
Media alert sample
Press release sample
Flyer sample
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Executive summary
Background
The Lupus Foundation of America (LFA) defines lupus as a chronic autoimmune disease
that can infect any organ in the body including the heart, brain, lungs, kidneys and skin.
According to the LFA, most people will develop lupus between the ages of 15 and 44 and,
although it affects both men and women, 90 percent of individuals diagnosed are women.
The illness is also two-to-three times more prevalent among women of color including
African Americans, Hispanics, Asians, Native Americans, Alaska Natives, Native Hawaiians
and other Pacific Islanders. According to the Lupus Research Institute (LRI), most people
with lupus are young women of childbearing age who suffer from symptoms such as intense
fatigue, pain, cognitive issues and skin irritations.
The LFAs mission is to improve the quality of life for all people affected by lupus through
programs, research, education, support and advocacy. The LFA-DMV chapter is focused on
this mission in the DC-Maryland-Virginia area.
Introduction
Although the National LFA headquarters in Washington, D.C. is well known for its efforts,
individuals know little about the LFAs local chapters, their resources and how they can
become involved. More specifically, the DMV chapter of the LFA is in need of recognition
and distinction from the national office because they are both located in Washington, D.C.
With many influential college campuses in the DMV area, the Colleges Combating Lupus
Campaign will ask local campuses to help the LFA-DMV chapter educate, motivate and
involve their communities in combating the mystery of lupus.
problem/opportunity
The Lupus Foundation DMV chapter is a great local resource for people living with lupus,
and for their friends and family members. Unfortunately, not many people are aware of the
chapter and its efforts. There is a disconnect from the community and this local resource
because of the confusion with the National Lupus Foundation that is also located in
Washington D.C. More people need to be aware of this resource and the disease overall.
Moreover, college students, specifically the Greek communities, have philanthropic
requirements that make them the perfect spokespeople for this campaign. By executing this
campaign through the use of this audience, we will be able to spread awareness across a
very broad and diverse public. With the mystery of the cause and the cure, there needs to
be greater effort in trying to combat the disease. The Lupus DMV chapter should distinguish
itself from the National Lupus Foundation and be recognized as a primary resource for
education, support and care for people suffering from this little-known disease in the region.
Our Approach
Splash PR proposes a campaign to motivate, educate and involve campus communities in
an effort to raise awareness for lupus, and the DMV chapter specifically, and to combat the
disease. The campaign will focus on eight college campus communities in the DMV area.
Research
secondary research
This section details key findings from our secondary research, which included an analysis of
the LFA website and social media platforms for the chapter. The full research report can be
found in Appendix A.
Social media:
Facebook:
3,023 people like the page
444 people talk about this
Updated regularly
Twitter:
1,758 followers | Following 614
2,663 total tweets
Updated regularly
Youtube:
29 uploaded videos
Last post: 1 year ago
Competitive Analysis
Competitors walks: Multiple Sclerosis, Breathe Deep for 5K, Kidney Walk
38 percent (of 1000 surveyed) said they are somewhat or very familiar with lupus,
while 39 percent have only heard of the name of the disease and 22 percent have
never heard of lupus
Greek Life:
Greek Life consists of the Panhellenic Association (PHA), Interfraternity Council (IFC), and
National Panhellenic Council (NPHC). These are the governing bodies for sororities and
fraternities on campus. To those involved, Greek Life provides a sense of community as
well as opportunities for philanthropic efforts. Each chapter is designated specific charities
in which they raise money through various efforts. While most chapters have philanthropies
already assigned, some are more flexible and can adopt new causes. Alpha Kappa Alpha
Sorority, Inc., (AKA), one of the predominantly African American sororities within NPHC,
has the ability to adopt the Lupus Foundation of America as a new cause, according to one
of its members Amber Booth. As our research shows, African American women are at
highest risk to develop lupus. This adoption would be beneficial for both the sorority, as it
must meet certain philanthropy requirements, and the Lupus Foundation of America, as this
would bring great awareness and attention to the disease among the primary audiences it
wishes to reach. Furthermore, reaching out to these sororities will give the DMV chapter the
free resources they need to implement the campaign. Involvement in this campaign will
become a requirement for certain chapters to fulfill their philanthropic goals.
Primary research
This section details key findings from our primary research, which included a focus group. A
detailed description of primary research findings can be found in Appendix A.
We selected eight participants who either have lupus, or have a friend or family member
with the disease. We discussed the following:
What they knew about lupus
Their feelings toward the illness
Their familiarity with the Lupus Foundation of America's DMV chapter and its
resources
Their opinions on the most useful lupus resources
The Social media outlets they find most helpful for health-related issues
Where they primarily look for information and resources
Focus Group Findings
Some of the common elements from the focus group were:
Barely any participants were aware of the DMV chapter or its efforts
Participants knew what lupus was
Participants agreed that they were more likely to donate to a cause that they knew
about
Participants agreed that social media plays a significant role in spreading
information, and can be beneficial for health related issues
Participants feel Facebook and Twitter are the best ways to reach people
SWOT analysis
Planning
Goal:
Establish that DMV chapter as a reliable and credible source of education, support and care
for people living with lupus.
Objectives:
1. Raise awareness amongst DMV residents of the LFA-DMV chapter and its
resources by 30 percent by May 20, 2017
2. Educate 900 college students about lupus by May 20, 2017 by visiting the following
eight campuses:
University of Virginia
Virginia Commonwealth University
University of Maryland, College Park
Towson University
Bowie State University
Howard University
The George Washington University
American University
3. Increase Twitter followers and Facebook likes by 20 percent by May 20, 2017
All of the activities implemented under this objective include participants liking
and following before actually participating
4. Receive 50 Lupus Can Look Good video submissions from people living with and
affected by lupus by May 20, 2017
Publics
Primary publics:
Campus communities
o College students (Greek Life: NPHC, PHA, IFC)
People with lupus
Friends and family of people living with lupus
News media
Bloggers
Secondary publics:
Intervening
Moderating
Messages
The Lupus Foundation DMV chapter is an excellent resource for those affected by
lupus and their caregivers to receive information, support and care
Lupus affects more than 1.5 million people nationwide, and awareness about the
symptoms, severity and presence of the disease is vital for proper support for people
with lupus
Campus community members will act as spokespeople for Colleges Combating
Lupus campaign
Campaign Theme
The overall theme of our campaign is to engage college students in things that matter to
them. If we are able to engage college students in conversations over social media, we
expect that a broader and more diverse audience will eventually join in on the conversation.
Some past movements started on social media, like the ALS Ice Bucket Challenge, have
motivated the general public, as well as big-name figures, to take action. The ALS
campaign eventually received several media impressions. In the end, the ALS Ice Bucket
Challenge helped raised more than $100 million. Although, we designed a much smallerscale campaign, we are aiming to achieve proportional results regarding awareness of
lupus and the DMV chapter.
Communication theory
Social learning theory posits that learning is a cognitive process that takes place in a social
context and can occur purely through observation or direct instruction, even in the absence
of motor reproduction or direct reinforcement. The theory explains that a behavior is more
likely to occur if the consequences of performing that behavior have positive outcomes. The
Colleges Combating Lupus tours educational programs and social activities are examples
of social learning theory because participating in the campaign can yield positive outcomes.
Implementation
Strategies:
Strategy 1 : Educate different college campuses about the lupus disease and the
services that the DMV chapter offers
Strategy 2: Motivate college communities to join the conversation about lupus through a
fun and engaging activity
Strategy 3: Motivate people affected by lupus to share their stories to educate and uplift
others like them in the community.
Tactics:
DMV Lupus College Tour:
To begin the campaign, Splash PR and the LFA-DMV chapter will contact the executive
boards for the National Pan-Hellenic Council (NPHC), Panhellenic Association (PHA) and
LFA-DMV | Colleges Combating Lupus
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the Interfraternity Council (IFC), to arrange the following tasks that prepare the campus
community for our tour:
Social media postings
Flyering
Distribution of press release
Media alert
Campus organization announcements
Campus listservs
Greeks will have auditions for openers of the Comedy show (see below)
Every week for a month, representatives from the DMV chapter will visit the aforementioned
eight campuses to:
Hold informational seminars hosted by partnering sororities and fraternities.
Host three events:
o Laughing for Lupus
o Ladies in Lavender
o Lupus Can Look Good
Ladies in Lavender:
The Colleges Combating Lupus tour will host a color run with different shades of purple on
each college campus visited.
The run will be announced through preliminary informational college tours and press
releases and media alerts announcing the plans for the College Combating Lupus tour.
We will charge each participant $7 at registration for the run. Half of the money will cover
the costs of the event, and the other half will be donated to the DMV chapter to help with
future events and services. Before the run, there will be a pre-test survey to gauge the
knowledge of the participants. We will then have a brief speech about the statistics related
to lupus prevalence amongst women. After the discussion, the color run will begin.
During the run, there will be several checkpoints across campus that are manned by
different representatives from the LFA-DMV chapter. At the checkpoints, participants will be
given water and asked several questions about lupus and the DMV chapter. If the
participant answers the questions correctly, they are rewarded with extra materials to use
during the final leg of the race. Some of these materials include:
LFA-DMV | Colleges Combating Lupus
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o
o
o
o
Water guns
Extra water
Extra paint
Sunglasses
Information regarding the video campaign will be included in the initial press release and
announced at the preceding events.
There are many programs an individual can use when creating videos. For this campaign,
Adobe Premiere was used. In order to create a video in Adobe Premiere, the first step is
filming the video footage to be used in the program. For this video, we chose to use an
iPhone 6; however, digital camera or another camera phone would work just as well. Next,
we uploaded the video to Adobe Premiere to cut the raw footage into a cohesive video
story. By using a pre-installed text tool, we were able to add text on screen along with the
footage. After this, all that is left to do is render the video, save it and export to footage to
YouTube. Similar steps can also be done using programs such as iMovie and Final Cut Pro.
Many programs do cost money; however, iMovie comes free with any Mac.
*Tutorials on how to edit and create videos can be found on YouTube.
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Timeline
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Budget
*We hope we will be able to eliminate some costs and expenses due to the fact that LFADMV is a nonprofit. We hope to receive funding. We can also eliminate the campus
ambassador budget, as these students will be participating as a requirement instead of for
payment.
Evaluation
PRE AND POST-TEST SURVEY 1
To evaluate the campaigns objectives, the LFA-DMV chapter should conduct pre- and posttest surveys of DMV residents between the ages of 15 and 44.
Survey questions:
1. Do you know what lupus is? (Y/N)
2. Are you a college student? (Y/N)
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3. If yes: Do you attend one of the following colleges? (Drop down menu: choose from
the following 8 campuses)
4. Are you aware of the Lupus Foundation of America DC-Maryland-Virginia chapter?
(Y/N)
5. If yes to #4:
1. Have you ever utilized the LFA-DMV and/or its resources?
2. Do you know anyone who has ever utilized the LFA-DMV and/or its
resources?
6. Do you think the LFA-DMV chapter is helpful?
Survey questions:
1.
2.
3.
4.
5.
Outputs
During the evaluation process, the LFA-DMV chapter and Splash PR must confirm that the
following activities were completed on the aforementioned eight campuses:
Activities
Outcomes
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Did we educate college students and community members about the lupus
disease and the services that the DMV chapter offers?
Evaluate social media analytics and conduct a social media audit
o Did we engage the DMV community in the conversation about the lupus
disease?
Did the video campaign collect at least 50 videos?
o Did we motivate people affected by lupus to share their stories?
o
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WEAKNESSES
Often overlooked because the national LFA
chapter is in the same location
Advertising budget is $0
Purple is also associated with 30 other
causes such as pancreatic cancer, cystic
fibrosis, Alzheimers and Thyroid cancer
Public is broad, and attempts to reach a
number of demographics using the same
strategies and approaches
OPPORTUNITIES
There is a need for people to be
educated about lupus
More celebrities with lupus are
beginning to talk about their
experiences with the disease
Nonprofits have opportunities for
donations, free PSAs, etc.
THREATS
Other autoimmune disease foundations are
competing for the same awareness, funding
and resources
Information about lupus is available online
without the need for visiting the DMV chapter
Secondary Research
Lupus Foundation of America Website
We used this site as a source to gain basic information about the disease and those affected. Here we
found that most people affected will develop lupus between the ages of 15 and 44 and, although it affects
both men and women, 90 percent of those diagnosed are women. We also discovered that May is Lupus
Awareness Month, and May 10 is World Lupus Day. The goal of Lupus Awareness Month is to call
attention to and raise awareness of the disease and its impact on the lives of millions of individuals, their
families and caregivers. The About Me page provided the following statistics:
It is estimated that 1.5 million Americans, and at least five million people worldwide, have a form
of lupus.
20 percent of people with lupus will have a parent or sibling who already has lupus or may
develop lupus.
Lupus is two to three times more prevalent among women of color -- African Americans,
Hispanics/Latinos, Asians, Native Americans, Alaska Natives, Native Hawaiians and other Pacific
Islanders -- than among Caucasian women.
Deaths attributed to lupus increased over a 20-year period, particularly among African American
women ages 45-64.
However, it is not clear if the rise is the result of an actual increase in lupus mortality or better
identification and reporting of deaths due to complications of the disease.
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Over 61 percent said they knew little to nothing about lupus, or have never heard of the disease
at all.
About 74 percent of Hispanics said they knew little to nothing about the disease
57 percent of African Americans said they knew little to nothing about the disease
Six percent of Hispanics and 18 percent of African Americans report being very unfamiliar with
lupus and its symptoms
More than 57 percent do not know anyone with the disease
Lupus awareness is particularly weak among younger and lower income Americans
Few misidentify lupus as a disease that mostly affects men
58 percent do not know how lupus is treated
Primary Research
Surveys
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We conducted a survey at the Walk to End Lupus Now in DC on Saturday, April 18, 2015. We passed out
a total of 33 surveys. Of the 33 participants, 48.5% were white, 45.5% were African American, 87.9%
were female, 12% were men and 75.8% were middle-aged. We used these surveys to assess how those
directly impacted by lupus perceive the Lupus Foundations DMV chapter, and how they get their
information about the disease. The questions and associated responses are as follows:
Have you used any of these services from Lupus Foundation DMV?
o Individualized patient navigation (12%)
o Online support groups (12%)
o In-person support groups (12%)
o Educational summits (N/A)
o Physician referrals (9%)
o Teleconferences (N/A)
o Educational Resources (6%)
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o
o
o
o
o
o
Facebook (21%)
Newspapers/magazines (24%)
TV/news shows (15%)
Medical TV shows (18%)
Social media news apps (21%)
Friends and family (60%)
We found the following results to be the most influential in the creation of a campaign based on the
interests of people with lupus, their families and caregivers:
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Focus Group
We also conducted a focus group with eight participants who either have lupus, or have a friend or family
member with the disease. Participants were selected through a convenient sample. We met with this
group on April 21, 2015 in McKeldin Library. The following questions were asked:
1. Do you know what lupus is?
*All participants answered yes.
2.
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5. I have always associated a negative connotation with the disease because I personally
know someone who has lupus. She is a dancer and at many times in her life, she has
had to stop doing what she loves because she would not be able to walk or move. This
disease severely affects her daily activities that involve movement and it can trigger at
any moment in time.
5. Are you familiar with the Lupus Foundation of Americas DMV chapter and its resources?
*Most participants, aside from one, were unfamiliar with the DMV chapter, its efforts and its
resources. The individual only knew that the chapter has walks and other events to benefit the
disease.
6.
If you are familiar, do you think the DMV chapter is doing enough to reach people?
*The one participant familiar with the chapter responded no and said she does not think the
chapter does enough to reach out to people.
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media, and sometimes it is beneficial to intertwine our mindless checking with causes
that are important.
8. Social media is easier to get information and in a faster way. We can also engage with
quicker responses.
9. What social media do you find most effective with health-related campaigns?
1. I think that Facebook or Twitter is a great way to get news out to people because it is
quick and people can easily understand its purpose.
2. I don't really find social media helpful, but I guess YouTube, because videos can actually
relay a powerful message as opposed to a Facebook or Instagram post.
3. I think Facebook is where I would see health related campaigns the most. I think the
power to share a message through this type of media is the simplest way.
4. Twitter and Instagram
5. I believe that Twitter is the most influential and effective because it reaches a larger
demographic in a very short amount of time. It allows space for videos and text,
discussion, and can be a great platform where celebrities can be apart of the cause as
well.
6. Facebook, Twitter
7. I find YouTube to be the most effective because videos are much more informative than
text. I also am a huge fan of The Skimm, a daily email newsletter that tells me all the
news for that day.
8. Facebook.
10. Where do you look for your information and resources?
1. I use Facebook, Twitter, and theSkimm for my news.
2. Mostly on the Internet, typically videos to learn the most about the cause or by reading
articles.
3. I think I find most of my information through news on the television and articles online.
4. Google is always my first stop.
5. I search on Google or the website of the foundation.
6. Facebook and Twitter.
7. I swear by theSkimm. It is always my go-to in the morning before I start my day.
8. Medical websites such as WebMD.
*Some participants chose not to answer certain questions.
Key Findings
Based on our research we were able to get a better understanding of our audience. We determined how
they get their information, where they get it from, and the resources they find most useful. From this, we
were able to create a campaign that connected with publics through the most effective channels and
engaged them in ways that pertained to their needs.
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Appendix b: supplementary
materials
Media Alert
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Press Release
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Flyer
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Works Cited
"About Us." Lupus Foundation of America. N.p., n.d. Web. 17 May 2015. <http://www.lupus.org/about>.
Flow, Miz. "The Life of a 20-Something With Lupus." The Life of a 20-Something With Lupus.
April Showers Design Studios, n.d. Web. 06 Mar. 2015.
Gilbert, Jessica. "HEALTH FAIRS." Volunteer Connection. N.p., n.d. Web. 06 Mar. 2015.
Lavery, Jack. "Lupus Research Institute." Leadership. Lupus Research Institution, n.d. Web. 06
Mar. 2015.
Lavery, Jack. "Lupus Research Institute." Lupus Fact Sheet. Lupus Research Institution, n.d.
Web. 06 Mar. 2015.
Lavery, Jack. "Lupus Research Institute." Lupus Fact Sheet. Lupus Research Institution, n.d.
Web. 06 Mar. 2015.
Lavery, Jack. "Lupus Research Institute." Lupus Research Institute. Lupus Research Institution,
n.d. Web. 06 Mar. 2015.
"Lupus." Fast Facts About. Usa.gov, n.d. Web. 06 Mar. 2015.
Public Affairs, GfK Roper, ed. "Lupus Awareness Survey." Executive Summary Lupus
Awareness Survey October 2012 (n.d.): n. pag. Oct. 2012. Web. 5 Mar. 2015.
Schwab, Peter M. "Survey Shows Most Americans Unaware of One of the World's Most
Mysterious and Devastating Diseases." Survey Shows Most Americans Unaware of One
of the World's Most Mysterious and Devastating Diseases. Lupus Foundation, n.d. Web.
06 Mar. 2015.
"Trends in Deaths from Systemic Lupus Erythematosus." U.S. Centers for Disease Control and
Prevention.
N.p., 3 May 2002. Web. 17 May 2015.
"7 Celebrities With Lupus." Health.com. Ed. Susan Rinkunas. Kevin White, n.d. Web. 06 Mar.
2015.
Ulbrich, Carla. "Lupus, Humor, and Wellness." Lupus, Humor, and Wellness. Blogger, n.d. Web.
06 Mar. 2015.
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