But Whichever Is Used, It Must Be Done Right Bob Lake was the manager on the audit of Images, Inc., a specialty retailer that had shops throughout the Midwest. Images appealed to upscale working women and offered its own credit card. Images accounting was done centrally. Transactions were captured online and sales and accounts receivable files were maintained on a database. Bob Lakes firm encouraged the use of statistical sampling in its practice and provided a train ing program for the development of a statistical coordinator for each office. The coordinator in Bobs office was Barbara Ennis. Bob believed that sales transactions and accounts receivable confirmation tests should be done using statistical sampling and asked Barbara to help design and oversee the statistical aspects of this testing. Barbara developed a program for the design of confirmation audit procedures as part of doing tests of details of balances for accounts receivable. Her work included determining sample sizes. She left the program with Bob to carry out and said that she would be available to help evaluate the results after the tests were performed. When all the confirmation replies were received or alternative procedures were completed several weeks later, Bob called Barbara to do the statistical evaluation. Much to his dismay, he found out that Barbara had left the firm, and worse, there was no statistically trained person to take her place. Bob was under a lot of pressure to get the job completed and decided to make the statistical calculations himself. Based on his calculations, he concluded that the potential misstatement was large, but not material, so Bob concluded the objectives of the confirmation tests had been met. The next year Images, Inc.s earnings declined sharply, partially because of large writeoffs of accounts receivable. The stock price dropped sharply and a class action suit was filed, naming Bobs firm among the defendants. An outside expert was brought in to review the audit docu mentation. The expert redid all of Bobs work and found errors in the statistical calculations. The expert calculated that the misstatement in accounts receivable, based on the auditors sample, was significantly more than a material amount. Bobs firm settled the suit for $3.5 million.