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Maslows Hierarchy of Needs

Maslow's hierarchy of needs is a theory in psychology proposed by


Abraham Maslow in his 1943 paper "A Theory of Human Motivation" in
Psychological Review. Maslow subsequently extended the idea to include
his observations of humans' innate curiosity.
Maslow wanted to understand what motivates people. He believed that
people possess a set of motivation systems unrelated to rewards or
unconscious desires. Maslow believed that people are motivated to
achieve certain needs. When one need is fulfilled a person seeks to fulfil
the next one, and so on. The earliest and most widespread version of
Maslow's hierarchy of needs includes five motivational needs, often
depicted as hierarchical levels within a pyramid. This five stage model can
be divided into basic or deficiency needs (e.g. physiological, safety, love,
and esteem) and growth needs (self-actualization).
The deficiency of basic needs are said to motivate people when they are
unmet. The need to fulfil such needs will become stronger the longer the
duration they are denied. For example, the longer a person goes without
food the more hungry they will become. One must satisfy lower level basic
needs before progressing on to meet higher level growth needs. Once
these needs have been reasonably satisfied, one may be able to reach the
highest level called self-actualization. Every person is capable and has the
desire to move up the hierarchy toward a level of self-actualization.
Progress is often disrupted by failure to meet lower level needs. Life
experiences, including divorce and loss of job may cause an individual to
fluctuate between levels of the hierarchy. Maslow noted only one in a
hundred people become fully self-actualized because our society rewards
motivation based primarily on esteem, love and other social needs.

Potential Marketing Implications of Maslow's Theory


Maslow posed that human behaviour and decision-making are motivated
by one of the five need levels in his hierarchy. Applied to marketing
theory, the ability to effectively appeal to one of these motivational
drivers is a key determinant to potential success. Non-essential services;
massage treatments or custom tailoring for example, may be marketed
successfully to those in the fourth or fifth level of Maslow's hierarchy,
since those consumers are driven by the need for increased self-esteem
and realizing their full potential. The same marketing campaign is unlikely
to appeal to those on the first level, as they will be driven by the basic
human needs such as food, water and other elements of survival.

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