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HEALTHCARE

Service Manual

Imaging Services

Document No: DD+DIS155.11E

CR 10-X

Type 5151 / 100

CR Reader

Type 5151 / 110

CR 12-X

Type 5151 / 200

CR Advanced Reader

Type 5151 / 210

CR 15-X

Type 5151 / 300

CR Multiformat Reader

Type 5151 / 310

DOCUMENT CONTROL NOTE:


The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.

Edition 1, Revision 2
02-2014 Printed in Germany

Agfa Company Confidential

Document ID: 42866196


Service_Manual_standard_e_template_v01

Copyright 2014 Agfa HealthCare N.V.

DD+DIS155.11E

Service Manual

Manufacturer
Agfa HealthCare N.V.
Published by
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstrae 161
D - 81539 Mnchen
Germany
Copyright 2014 Agfa HealthCare N.V.
All rights reserved.
Technical modifications reserved.
Agfa and the Agfa rhombus are trademarks of Agfa-Gevaert N.V., Belgium, or its
affiliates.
All other trademarks mentioned in this document are held by Agfa HealthCare N.V. or
the respective owners and are used in an editorial fashion with no intention of
infringement.
Nothing contained in this legal notice nor in any text in this document shall be
construed as granting by implication, estoppel or otherwise, any license or right to use
any of the trademarks, service marks, trade names or logos appearing in this document
without the express prior written consent of their respective owner.

WARNING:
Improper operation or service activities may cause damage or injuries.
INSTRUCTION:
(1)

Read the "Generic Safety Directions" prior to attempting any operation, repair or
maintenance task on the equipment.
Agfa Portal via Internet.
Agfa Intranet /
Refer to Document ID 11849633,

(2)

Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.

IMPORTANT:
The installation and service of the product(s) described herein is to be performed
by qualified personnel who are employed by Agfa HealthCare N.V or one of its affiliates
or who are otherwise authorized by Agfa HealthCare N.V. or one of its affiliates to
provide such services.

DOCUMENT CONTROL NOTE:


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Edition 1, Revision 2
02-2014

CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

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DD+DIS155.11E

Service Manual

LIST OF CONTENTS

ABOUT THIS MANUAL ............................................................................................................9


0.1

Purpose of this document .........................................................................................................9

0.2

Changes compared to previous revision ..................................................................................9

0.3

Referenced documents.............................................................................................................9

0.4

Explanation of notes ...............................................................................................................10

0.5

Conventions ............................................................................................................................10

PRODUCT DESCRIPTION ....................................................................................................11


1.1

Intended use ...........................................................................................................................11

1.2

Components of the system .....................................................................................................11

1.3

Digitizer Subtypes Overview ...................................................................................................13

1.4

Applications.............................................................................................................................15

1.5

Main Functions of the NX Workstation ...................................................................................15

1.6

Main Components of the Digitizer...........................................................................................16

1.7

Main components of the Cassette with Image Plate...............................................................17

1.8

Workflow of the Digitizer System ............................................................................................18

1.9

User interface and electrical connections ...............................................................................19

1.9.1

Digitizer Remote Display messages .......................................................................................20

1.9.2

Status indicator light signals ...................................................................................................21

1.10

Reference diagram .................................................................................................................24

1.11

Hardware architecture.............................................................................................................25

1.12

Image plate run .......................................................................................................................28

1.12.1

Image Plate run details ...........................................................................................................29

1.13

Digitizer boot-up......................................................................................................................36

SAFETY DIRECTIONS...........................................................................................................38
2.1

General Safety Notes for all Service Activities .......................................................................38

2.2

Safety Notes for Installation Planning.....................................................................................39

2.3

Safety Notes for Installation ....................................................................................................40

2.4

Safety Notes for mobile Application ........................................................................................40

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Edition 1, Revision 2
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CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

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DD+DIS155.11E

Service Manual

2.5

Safety Notes for corrective or preventive Maintenance Work ................................................41

2.5.1

Safety Notes when working at the Erasure Unit .....................................................................41

2.5.2

Safety Notes when working at PMT with Light Collector ........................................................41

2.5.3

Safety Notes when working at the Slow Scan Drum ..............................................................42

2.5.4

Safety Notes when working at the Drawer Unit ......................................................................43

2.6

Labels......................................................................................................................................43

PRE-INSTALLATION..............................................................................................................44
3.1

Scope of delivery ....................................................................................................................44

3.2

Items to be organized locally before installation .....................................................................45

3.3

Technical data.........................................................................................................................45

3.4

Installation site requirements ..................................................................................................45

3.5

Electrical Connections ............................................................................................................47

3.6

Network Connection in the Installation Room.........................................................................49

3.7

System integration ..................................................................................................................50

3.8

Installation Planning Checklist ................................................................................................51

3.9

Installation Readiness Checklist .............................................................................................52

INSTALLATION AND CONFIGURATION ..............................................................................53


4.1

Introduction .............................................................................................................................53

4.2

Installation Preparation ...........................................................................................................54

4.2.1

Checking Installation Site Prerequisites .................................................................................54

4.2.2

Unpacking the Digitizer ...........................................................................................................54

4.2.3

Unpacking the NX Workstation and Monitor...........................................................................55

4.2.4

Checking the Shipment Completeness...................................................................................55

4.3

Performing the Installation Steps as described in the Quick Installation Guide .....................55

4.4

Finalizing the Installation.........................................................................................................59

4.4.1

Adding Windows and NX Users..............................................................................................60

4.4.2

If required: Configuring Digitizer and NX for the local Network ..............................................64

4.4.3

Setup of Connectivity to additional System Components.......................................................66

4.4.4

Customizing System Components according to Customer Preferences................................66

4.4.5

Finalizing the Workstation Installation ....................................................................................67

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Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

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Service Manual

4.4.6

Checking Software Version.....................................................................................................67

4.4.7

Configuring the Maintenance Indicator ...................................................................................67

4.5

Performing further Activities depending on local Regulations ................................................68

4.6

Customer Training ..................................................................................................................68

4.6.1

Training for Operating the Digitizer.........................................................................................69

4.6.2

Training for Usage of Plates and Cassettes ...........................................................................70

4.7

Appendix: Installation of the Digitizer without using the CR 10-X / CR 12-X / CR 15-X
Configuration Wizard ..............................................................................................................71

4.7.1

Installation Preparation ...........................................................................................................72

4.7.2

Connecting the Cables............................................................................................................72

4.7.3

Performing Setup of the NX Workstation................................................................................73

4.7.4

Verifying the Installation..........................................................................................................92

4.7.5

Performing the Installation Wizard of the Digitizer..................................................................95

4.7.6

Performing a Backup ..............................................................................................................95

4.7.7

Finalizing the Installation.........................................................................................................96

4.8

Installation Checklist ...............................................................................................................96

CALIBRATION........................................................................................................................97
5.1

Shading calibration .................................................................................................................97

5.1.1

Checking and Erasing the Image Plate ..................................................................................98

5.1.2

Exposing the Cassette ............................................................................................................98

5.1.3

Scanning the Image Plate.......................................................................................................99

5.1.4

Verifying a successful Shading Calibration...........................................................................101

ACCEPTANCE TEST ...........................................................................................................102

TROUBLESHOOTING..........................................................................................................103
7.1

Faults with Error Codes ........................................................................................................104

7.2

No Error Code - Status LED is off or slow red blinking.........................................................105

7.3

No Error Code - Status LED fast red blinking .......................................................................107

7.4

No Error Code - Status LED triple red blinking .....................................................................109

7.5

Image Faults parallel to Image Plate Run.............................................................................113

7.5.1

Calibration Lines ...................................................................................................................113

7.5.2

Dust Stripes...........................................................................................................................114

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Edition 1, Revision 2
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CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

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Service Manual

7.6

Image Faults vertical to Image Plate Run.............................................................................115

7.6.1

Banding .................................................................................................................................115

7.7

Troubleshooting shading calibration issues..........................................................................115

7.8

Appendix: Using the Limit Pattern to judge image artifacts ..................................................116

7.8.1

Preparation............................................................................................................................116

7.8.2

Comparing the Flatfield with the Limit Pattern ......................................................................116

7.9

Appendix: Error Codes..........................................................................................................117

REPAIR ................................................................................................................................149
8.1

Required tools .......................................................................................................................149

8.2

Service user interface ...........................................................................................................150

8.2.1

Accessing the Service user interface....................................................................................150

8.2.2

Overview of the Digitizer service user interface menus:.......................................................152

8.2.3

Digitizer service user interface menu details ........................................................................153

8.2.4

Remote access to the service functions ...............................................................................176

8.3

Replacements .......................................................................................................................178

MAINTENANCE....................................................................................................................179
9.1

Diagnostics............................................................................................................................180

9.1.1

Questioning of the customer .................................................................................................180

9.1.2

Analyzing the Info Counter....................................................................................................181

9.1.3

Analyzing the Maintenance Indicator....................................................................................181

9.1.4

Documenting the technical image quality of the system.......................................................181

9.2

Visual checks and cleaning...................................................................................................182

9.2.1

Checking the condition of the image plates ..........................................................................182

9.2.2

Checking of Power and Network Cable ................................................................................182

9.2.3

Checking the condition of the Cassette Unit.........................................................................183

9.2.4

Checking the condition of the Digitizer covers......................................................................183

9.2.5

Subtypes 300 and 310: Removing the IP Drawer Module and checking condition..............183

9.2.6

Subtypes 100, 110, 200 and 210: Removing the IP Drawer Module and checking condition186

9.2.7

Cleaning the inner side of the Digitizer .................................................................................187

9.2.8

Checking the Erasure Unit ....................................................................................................188

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Edition 1, Revision 2
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CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

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10

Service Manual

9.2.9

Cleaning the scan drive ........................................................................................................189

9.2.10

Using the cleaning brush to clean the Light Collector and mirror .........................................191

9.3

Lubricating the Cassette Unit Multiformat.............................................................................192

9.4

Exchanging wear parts .........................................................................................................194

9.5

Reassembling the Digitizer ...................................................................................................194

9.6

Checking image quality.........................................................................................................195

9.7

Completing the maintenance ................................................................................................196

9.7.1

Confirming the preventive maintenance ...............................................................................196

9.7.2

Informing the customer .........................................................................................................196

9.8

Maintenance Checklist..........................................................................................................196

RELEASE INFORMATION ...................................................................................................197


10.1

Software Release ARC_1103 ...............................................................................................197

10.1.1

Features of Software ARC_1103 ..........................................................................................197

10.1.2

Known Software Issues of Software ARC_1103 ..................................................................197

10.2

Software Release ARC_1201 ...............................................................................................198

10.2.1

New Features and solved Issues of Software ARC_1201....................................................198

10.2.2

Known Software Issues of Software ARC_1201 ..................................................................199

10.3

Software Release ARC_1202 ...............................................................................................200

10.3.1

Solved Software Issues in Software ARC_1202...................................................................200

10.4

Software Release ARC_1302 ...............................................................................................201

10.4.1

Solved Software Issues in Software ARC_1302...................................................................201

10.4.2

New Features of Software ARC_1302..................................................................................202

10.5

Software Release ARC_1304 ...............................................................................................203

10.5.1

Solved Software Issues in Software ARC_1304...................................................................203

10.6

Software Release ARC_1404 ...............................................................................................204

10.6.1

Solved Software Issues in Software ARC_1404...................................................................205

10.6.2

New Features of Software ARC_1404..................................................................................205

10.7

Software Release ARC_2012 ...............................................................................................207

10.7.1

Solved Software Issues and Improvements in Software ARC_2012....................................208

10.7.2

Solved software issues with software ARC_2012 ................................................................208

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Edition 1, Revision 2
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Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

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Service Manual

10.8

Software Release ARC_2102 ...............................................................................................210

10.8.1

New features of software ARC_2102 ...................................................................................211

10.8.2

Solved software issues with software ARC_2102 ................................................................211

11

UPGRADE PROCEDURE ....................................................................................................212

12

SPARE PARTS.....................................................................................................................212

13

WIRING DIAGRAM...............................................................................................................213
13.1

Switches, LEDs and connectors on the PMI Board ..............................................................216

13.1.1

Switches on the PMI Board...................................................................................................216

13.1.2

LEDs on the PMI Board ........................................................................................................217

13.2

Power Board / Power II Board ..............................................................................................218

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Edition 1, Revision 2
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Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

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Service Manual

About this manual

0.1

Purpose of this document


This document contains all information that service engineers need for installation as
well as for corrective and preventive maintenance of the CR 10-X / CR Reader / CR
12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader.
It does not contain:

0.2

Specific service information for other target readers, e.g. Clinical Application
Specialists or Service Managers

Service Bulletins

Changes compared to previous revision


The following modifications have been implemented:

0.3

Added CR 15-X (subtype 300) and CR Multiformat Reader (subtype 310)

Referenced documents
#

Document

Reference

List of Service Documents

Document ID 42863712

Agfa Intranet
Agfa Portal via Internet

Generic Safety Directions

Document ID 11849633

Agfa Intranet
Agfa Portal via Internet

User Manuals

Refer to the Agfa HealthCare Library

Additional documents are referenced in the corresponding sections.

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Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

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0.4

Service Manual

Explanation of notes
Safety-relevant Notes
Icon

Signal Word

Situation

CAUTION:

Possible dangerous situation: Light injuries or damage to the


equipment described in the manual and/or damage to any
other equipment or goods and/or environmental pollution can
be the consequence.

WARNING:

Dangerous situation: Potential serious injury to a user,


engineer, patient or any other person and possible
mistreatment of patients can be the consequence.

DANGER:

Direct, immediate danger: Death or serious injuries can be the


consequence.

None-Safety-relevant Notes
Icon

Name

Type of Information

INSTRUCTION:

Indicates an instruction where it is important to follow the


described actions literally.

IMPORTANT:

Highlights very important actions which have to be carried out


to prevent malfunction.

NOTE:

0.5

Indicates advice to facilitate the following step or action


without having a direct influence on the step or action.
Highlights unusual points.
Indicates background information.
Can be used to explain or highlight displays of the
graphical user interface.

Conventions
Highlighting of tasks
Task number

Task Description

Remark

(1)

Connect the cable.

(2)

Switch the machine on.

Examples for working steps to be performed in


the listed sequence.

Highlighting of buttons, functions and names within a task


(1)

Press F9 or double-click the


Refresh button.

The bold typeface is used for menu topics, keyboard


keys, icons, device buttons, commands etc.

(2)

If the Install client or


server? prompt appears,
type server.

The Courier bold typeface is used for system


messages and prompts.

DOCUMENT CONTROL NOTE:


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02-2014

CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

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Service Manual

Product description

1.1

Intended use
The intended use statement of the components Digitizer, Workstation and Image
Plate is listed in the respective User Manual.

1.2

Components of the system


The Digitizer is part of the CR system,
consisting of:

Cassette

Digitizer

Cassette(s) with Image Plate,


CR MD 1.0 General, with formats*
o 35 x 43 cm
o 24 x 30 cm
o 18 x 24 cm
o 15 x 30 cm

NX Workstation

Digitizer

NX Workstation as of software
version 2.0.8700 / 3.0.8700
(subtypes 100 and 110) or
2.0.8800 / 3.0.8800 (subtypes 200,
210, 300, 310).

515100ab.cdr

Figure 1

* Subtypes 100, 110, 200 and 210 format 35x43 cm and 24 x 30 cm only. For details see section 1.3.

One Processing Station and one


Digitizer always belong together.
OK

NOT OK

NOT OK

515100af.cdr

Figure 2

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Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

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Service Manual

NOTE:
The Digitizer can also be connected to other workstations.
Prerequisite: The workstation needs to support the Agfa proprietary DICOM protocol for
image acquisition. Example for such a workstation: Agfa SE 2.0 Standalone.

The system can be installed standalone


or integrated in the network:
Standalone Installation:
The Digitizer can be connected directly to
the NX workstation. In this case no other
network access to the NX workstation is
possible.
The Digitizer network settings are preconfigured for this setup.
Integrated Installation:
After network setup of Digitizer and NX
workstation the system can be integrated
into the local network.

Standalone Installation
(Direct network connection)
NX Workstation
Digitizer

Network Cable

Integrated Installation
(Part of local network)
NX Workstation
Digitizer

Hospital Network
515100ad.cdr

Figure 3

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1.3

Service Manual

Digitizer Subtypes Overview

Subtype*

CR 10-X

CR Reader

CR 12-X

CR Advanced Reader

CR 15-X

CR Multiformat Reader

100

110

200

210

300

310

Print on right cover

Cassette Size

Cycle time @ scan resolution

35 x 43 cm,
With special Cassette Adapter also 24 x 30 cm.
Cassette Adapter needs IP Detection Double Light Sensor. For serial numbers see next page ****
106 seconds @ 100 m

35 x 43 cm, 24 x 30 cm, 18 x 24 cm,


15 x 30 cm

90 seconds @ 100 m
72 seconds @ 150 m
60 seconds @ 200 m

No

User can change san resolution


at NX before scan
Minimum software version
Serial numbers
Compatibility with NX
Digitizer Model file name on NX

Yes

ARC_1103**

ARC_1404**

1.001 to 9.999

20.001 to 24.999

30.001 to 34.999

NX 8700

ARC_2102
40.001 to 44.999

50.001 to 59.999

45.001 to 49.999

NX 8800

CR10-X -Vxyz

CR12-X -Vxyz

CR15-X -Vxyz

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Service Manual

CR 10-X

CR Reader

CR 12-X

CR Advanced Reader

CR 15-X

CR Multiformat Reader

100

110

200

210

300

310

Subtype*
Digitizer configuration wizard
(part of delivery on USB flash
drive)

ActivateNX4CR10.NX8700.v1.exe

n.a.

Different spare parts compared


to CR 10-X (for details see spare
parts list)

ActivateNX4CR12.NX8800.v1.exe

ActivateNX4CR15.NX8800.v1.exe

Right cover

Power II Board***

Power II Board***

Top Cover

Right Cover CR 12

Right Cover CR 15
Cassette Unit Multiformat
IP-Drawer Module Multiformat
IP Drawer Light Sensor Multiformat
IP Detection Double Light Sensor****
Y-Cable Power Board to Drawer Multiformat
/ Cass. LS
Cassette (set) CR MD 1.0 General /
Image Plate MD 1.0 (24x30, 18x24, 15x30)

User documents available under


item name on the Agfa
HealthCare Library

CR 10-X

Service documents and software


available under item name on the
Agfa HealthCare Library

CR 10-X

* The subtype is displayed on the type label.


** ARC_2102 recommended
***Power II board provides required higher power for the erasure unit
**** IP Detection Double Light Sensor is also introduced in subtypes 100 (SN 5.000), 110 (SN 20.500), 200 (SN 30.500) and 210 (SN 40.500)

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1.4

Service Manual

Applications
The Digitizer system is intended for radiology environments. Examples: Small
community hospitals, private practices, veterinary practices, orthopedic practices.
It supports all general radiography applications, including Full Leg Full Spine.
Not supported Applications:
All application requiring 50 m resolution, e.g. Mammography.

1.5

Main Functions of the NX Workstation


The NX Workstation is a CR workstation. It is used for:

Acquiring images from the Digitizer.


Acquiring patient and examination data either by manual input or from a worklist
provided by a RIS (Radiologic Information System).
Combining patient and examination data with the acquired image.
Performing automatic Musica (Multiscale Image Contrast Amplification) Image
Processing based on predefined, examination based parameters
Modifying the image appearance of acquired images
Performing quality control of the images of the X-Ray department
Transferring images for diagnosis to a hardcopy printer or softcopy station and
to a PACS (Picture Archiving and Communication System) system for archiving
Burning images on CD ROM

DICOM
Manual Data Transfer
PACS
Cassette

Softcopy

Digitizer

NX Workstation
Hardcopy

X-Ray Modality
CD ROM

515102bd.cdr

Figure 4

For more information refer to the NX workstation service manual.

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1.6

Service Manual

Main Components of the Digitizer


The Digitizer consists of following main components:
#

Component Name

Purpose

Cassette Unit
(Multiformat)

Opens, closes and clamps the cassette.

IP-Drawer Module
(Multiformat)

Transports the image plate from cassette to Slow Scan


Drum and back.

Erasure Unit

Erases the image plate while it is driven back.

Slow Scan Unit

Drives the image plate continuously during scanning


and erasure.

Optic Module

Creates the laser beam for scanning This beam


stimulates the image plate to emit blue light.

PMT with Light


Collector

Collects the emitted blue light and converts it into an


electrical signal.

Power Board

Controls the actuators and sensors for the image plate


(IP) run and the Erasure Unit.

PMI Board

Main board of the Digitizer.

USB Flash Memory

Keeps the Digitizer configuration data and logfiles.

PMT with
Light Collector

Optic Module

Slow Scan Unit

PMI Board
USB Flash
Memory

Erasure Unit

Image Plate

Cassette

Cassette Unit (Multiformat)


IP-Drawer Module (Multiformat)

Power Board
515102ca.cdr

Figure 5

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DD+DIS155.11E

1.7

Service Manual

Main components of the Cassette with Image Plate


The complete cassette consists of:
Cassette in size* 35 x 43 cm, 24 x 30 cm, 18 x 24 cm, 15 x 30 cm
Image Plate "MD1.0" (MD = media definition; 1.0 = version)
Cassette Label

Cassette

Lock
Shutter
closed

Image Plate Carrier


(0,3 mm Sheet Metal)

Shutter opened

E
Cassette Tube Side (black)
Cassette Key

Bar Code Label


(fluorescent)
Shape prevents
wrong insertion of IP

Image Plate

Upper Cover (black)


Fleece
Image Plate (Phosphor Layer)
Image Plate Carrier
Lower Cover (gray) 517502ea.cdr

Figure 6
* for subtypes 100, 110, 200 and 210: 35 x 43 cm only.

Cassette and image plate details:


#
A

B
C
D

Description
The image plate is glued to a 0,3 mm sheet metal carrier.
The cassette has a cassette label attached allowing the user to label the
cassette.
The shutter is unlocked by pushing the cassette lock.
The cassette lock is either opened manually via cassette key (part of cassette
delivery) or by the Cassette Unit when inserting the cassette.
Backscatter protection is given by the IP carrier (sheet metal). This replaces the
lead layer used in other Agfa CR cassettes.
Each image plate carrier has a fluorescent label attached. Functions of the label:
Indicate begin of scan (BOS) and begin of line (BOL) for scanning. This is done
via the fluorescent surface. The barcode keeps image plate specific parameters
which influence scanning. On the barcode label the expiration date of the image
plate is written in human readable letters.

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DD+DIS155.11E

1.8

Service Manual

Workflow of the Digitizer System


The following figure shows the workflow of a Digitizer system:
1 Insert cassette in X-ray table
and take exposure.

2 Insert exposed cassette in digitizer.

3 Enter patient and examination data


and click on the ID button: Scanning starts

4 Wait until the image is scanned.

green or yellow*
flashing
during
scan

Approx. 2 min.

* as of SW ARC_2011: Yellow flashing

6 Insert the cassette in the X-ray table


for the next examination.

5 Release cassette.
constant
green
when
idle

515102az.cdr

Figure 7

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DD+DIS155.11E

1.9

Service Manual

User interface and electrical connections

Power Switch

POWER

Digitizer rear side


Status Indicator
USB Interface

Erasure Button

Network Interface

24 V Power Input
External Power Supply

Digitizer Remote Display


Workstation

515111ax.cdr

Figure 8

The Digitizer Remote Display and the Status Indicator are explained in the following
sub- sections.

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DD+DIS155.11E

1.9.1

Service Manual

Digitizer Remote Display messages


The Digitizer Remote Display, also called Error Viewer, is installed by the Service
Engineer during setup of the system.
The following table explains the messages that may be displayed:

Message

Purpose

Example

Reference

Status message

Inform the user


about Digitizer
status.

Digitizer startup. 4198

None

Error message
resolvable by the
user

Instruct user to
solve an issue.

Image processing software is


not available. Restart the
image processing software.
ARC4100

None

Error message
resolvable by
service only

Instruct user to call Error occurred. Please contact


service.
service to fix the problem.
Make sure that cassette is
erased before next use !.
ARC2602 (25604)

Conformation
message

Message to
prevent remote
execution of a
function. Function
only starts, if
confirm button is
pressed on the
local NX
workstation.

Start shading calibration.


23044.

Section 7.9
with list of
error
messages
None

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Service Manual

1.9.2

Status indicator light signals

1.9.2.1

Blinking Codes for Software ARC_2012 and higher

Status
Indicator

Digitizer Status

Meaning

Constant
blue

Ready for erasure cycle

When entering the next image plate it will be erased.

Blue
blinking

Erasure cycle

Image plate gets erased.

Constant
green

Stand-by mode (READY) Ready for scanning or removal of the cassette.

Yellow
blinking

Busy

Scan cycle active.

Constant
red

Fatal Digitizer error

Scanning not possible:

Service mode active


(e.g. shading
calibration)

Service intervention required or

Slow red
blinking
( 1 / sec.)

Boot-up

Scanning not possible:

Digitizer warning or
error

User has to wait until boot-up is finished or

Fast red
blinking
( 3 / sec.)

No connection to Error
Viewer on PC

Scanning not possible:

No network connection
Triple
blinking
to PC
( 3 / sec. +
1 sec. off)

Service function is called up by the field service engineer which


blocks scanning. These service functions are listed in section
8.2.4.

User intervention required to continue.


Error Viewer (Digitizer Remote Display) not up-to-date or not started
up.
Scanning not possible:
Ping sent from Digitizer to NX workstation with IP address
configured in Digitizer failed.

NOTE:
The blinking code as of software ARC_2012 is changed as follows, compared to the
blinking codes in software ARC_1201 to ARC_1404:

The previous green 600 ms on / 600 ms off blinking if scan cycle is active is
changed to a 350 ms on / 350 ms off yellow blinking.

The previous blue 600 ms on / 600 ms off blinking if erasure cycle is active is
changed to a 350 ms on / 350 ms off blinking. The color did not change.

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DD+DIS155.11E

1.9.2.2

Service Manual

Blinking Codes for Software ARC_1201 to ARC_1404

Status
Indicator

Digitizer Status

Meaning

Constant
blue

Ready for erasure cycle

When entering the next image plate it will be erased.

Blue
blinking

Erasure cycle

Image plate gets erased.

Constant
green

Stand-by mode (READY) Ready for scanning or removal of the cassette.

Green
blinking

Busy

Scan cycle active.

Constant
red

Fatal Digitizer error

Scanning not possible:

Service mode active


(e.g. shading
calibration)

Service intervention required or

Slow red
blinking
( 1 / sec.)

Boot-up

Scanning not possible:

Digitizer warning or
error

User has to wait until boot-up is finished or

Fast red
blinking
( 3 / sec.)

No connection to Error
Scanning not possible:
Viewer (Digitizer Remote Error Viewer (Digitizer Remote Display) not up-to-date or not started
Display) on PC
up.

No network connection
Triple
blinking
to PC
( 3 / sec. +
1 sec. off)

Service function is called up by the field service engineer which


blocks scanning. These service functions are listed in section
8.2.4.

User intervention required to continue.

Scanning not possible:


Ping sent from Digitizer to NX workstation with IP address
configured in Digitizer failed.

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DD+DIS155.11E

1.9.2.3

Service Manual

Blinking Codes for Software ARC_1103

Status Indicator

Digitizer Status

Meaning

Constant

Ready for erasure cycle

When entering the next image


plate it will be erased.

Flashing

Erasure cycle

Image plate gets erased.

Constant

Stand-by mode (READY)

Ready for scanning.

Flashing

Busy

Scan cycle active.

Blue

Green

Constant

Red

Flashing

Service mode active


(e.g. shading
calibration)

Digitizer error

Scanning not possible.

Boot-up

Scanning not possible.

No connection to the
workstation

Digitizer warning or error

Check the Error Viewer (Digitizer


Remote Display) on NX
workstation for further
information.

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DD+DIS155.11E

1.10

Service Manual

Reference diagram
This section lists the Digitizer components and how they are named in this document.
For subtypes 300 and 310 only:

3
12

8'
9'
14'
6
11

13
18
14
20

21
16

22
19
7
8
2

15
10

17

9
1 External Power Supply

8 IP Drawer Module*

15 PMI Board

2 Cassette Unit /

8' IP-Drawer Module Multiformat

16 USB Flash Drive

9 IP Drawer Light Sensor*

17 Power Board / Power II Board

3 Top Cover

9' IP Drawer Light Sensor Multiformat

18 User Interface Board

4 Right Cover

10 Cassette Detection Light Sensor

19 Slow Scan Drum with Pulley

5 Left Cover

11 Optic Module

20 Slow Scan Plate with Belt Tensioner

6 IP Guide Cover

12 PMT with Light Collector

21 Slow Scan Motor

7 Erasure Unit

13 IP Guide Plate

22 Slow Scan Belt

14 IP Detection Light Sensor*

* For subtypes 100, 110, 200 and 210 only.

Cassette Unit Multiformat

14' IP Detection Double Light Sensor

Figure 9

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DD+DIS155.11E

1.11

Service Manual

Hardware architecture
The following figure shows the hardware components of the Digitizer.
Digitizer
EOL Sensor

BOL Sensor

Photomultiplier
Tube Board
Flash Memory

Optics Boards
(Optic Module)

PMI Board

E-Label
Device E-Label
E-Label

Flash Memory

User Interface
Board
Erasure LED
Board
IP Detection
Double
Light Sensor*
IP Drawer
Light Sensor**
Cassette Detection
Light Sensor

Power Board / Power II Board


Flash Memory
M

Slow Scan Motor

Drawer Motor
515102bc.cdr

Ethernet
USB
Flash
Drive

NX Workstation

External Power
Supply (24 V)

Power
Data
(and Power)

* Comprises one light sensor only named "IP Detection Light Sensor" in subtypes 100, 110, 200 and 210 below a certain SN.
For details see section 1.3.
**In subtypes 300 and 310 this sensor is named "IP Drawer Light Sensor Multiformat"

Figure 10

The following table lists the functions of the different components in alphabetical
sequence.
Component Name

Function

Cassette Detection
Light Sensor

Detects that a cassette has been entered.

Device E-Label*

Master E-label for device specific parameters like serial number and type
number.

Drawer Motor

Transports the image plate from the cassette to the scan drum.
Drives the image plate back into the cassette after scan.

Erasure LED Board

Keeps the LEDS of the Erasure Unit.

External Power Supply


(24 V)

Supplies power for all consumers.

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DD+DIS155.11E

Service Manual

Component Name

Function

IP Detection Double
Light Sensor

Located approx. 14 cm and 23 cm after begin of scan. Detects all available


image plate formats during scan. Not used in subtypes 100, 110, 200, 210
below a certain SN range. For details see section 1.3.

IP Detection Sensor

Located approx. 24 cm after begin of scan. Detects the 35x43 cm image plate
during scan. Used in subtypes 100, 110, 200, 210 below a certain SN range
only. For details see section 1.3.

IP Drawer Light Sensor

Detects the end position of the drawer unit.

IP Drawer Sensor
Multiformat

Detects the end position of the drawer unit. The lever, which is used to
indicate the drawer position in the fork light barrier, also acts as a locking
device for the cassette release button.

Optics Boards (Part of


the Optic Module)

Controls galvo motor and laser diode of the Optic Module.

Photomultiplier (PMT)

Collects the blue emitted light. Converts the emitted light into an electrical
signal.

PMI Board
(Photomultiplier
Interface)

Main board of the Digitizer. Controls scanning.

Has a BOL (Begin of Line) and EOL (End of Line) sensor connected to trigger
the timing for digitizing of the scanned image.

Converts the analog voltage from the Tube Board into 20 bit linear and further
16 bit root compressed values.
A flash memory on the PMI board keeps the Digitizer software.

Power Board /
Power II Board

Converts the 24 V input voltage from the power supply to the appropriate
voltage for following consumers:

PMI Board

Photomultiplier incl. Tube Board

Optic Module

Controls following functional elements:

All motors

Erasure Unit

User Interface Board

All light sensors

Compared to the Power Board, the Power II Board has a higher power output
for the erasure unit for subtypes 200, 210, 300 and 310. The Power II Board
is required for subtypes 200, 210, 300 and 310.
Slow Scan Motor

Drives the image plate during scan.


Drives the image plate back after scan.

Tube Board

Interface board between Photomultiplier Tube (PMT) and PMI Board. A flash
memory on the tube board keeps the shading calibration values.
Is the interface for a blue LED glued to the Light Collector. This blue LED
generates a reference signal for sensitivity correction.

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DD+DIS155.11E

Service Manual

Component Name

Function

USB Flash Drive

Keeps a copy of the E-Label* data.


Keeps infocounter and logfiles.
IMPORTANT:
The Digitizer is working with inserted USB flash drive only.
USB Flash Drive
Copy
E-Label 1 Data
E-Label Data
E-Label 2 Data
Write
Application Software
Infocounter
Logfile
Operating System
515102be.cdr

Figure 11
User Interface Board

Contains the LED of the user interface as well as power and erasure button.

*E-Label: Small memory module keeping device or module specific data.

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DD+DIS155.11E

1.12

Service Manual

Image plate run


This section describes the Image Plate (IP) run of the Digitizer for a default scan cycle.
Overview of the main steps:

The user inserts the cassette.

The Cassette Detection Light Sensor detects the cassette: The IP Drawer
Module (Multiformat) pulls out the Image Plate towards the drum with three or
four magnets (depending on the IP size) and the magnetic IP drawer roller. The
Status LED is yellow (SW ARC_2012) or green (SW < ARC_2012) blinking.

The laser beam is switched on to read the bar code and the position of the label
on the image plate carrier.

The magnetic Slow Scan Drum drives the image plate during scan. The IP
Detection (Double) Light Sensor detects the image plate.

When the Slow Scan Motor has reached the required number of motor steps, it
changes direction: The image plate is transported back.

The Erasure Unit erases the Image Plate during its movement back into the
cassette.

The last few centimeters of the way back, the IP Drawer Module (Multiformat)
drives the image plate into the cassette.

The green status LED indicates the user to remove the cassette. When taking
out the cassette, it is closed again.

Cassette Detection
Light Sensor
Cassette Opener
Image Plate in
End Position

Cassette

IP Detection Double
Light Sensor*

Cassette Unit
Erasure Unit

IP-Drawer Module** Slow Scan Drum (Magnetic)


517502fa.cdr

Figure 12
* IP Detection Double Light Sensor is a single sensor in subtypes 100, 110, 200, 210 below a certain SN
range. For details see section 1.3.
** IP Drawer Module for subtypes 100, 110, 200 and 210 only. For subtypes 300 and 310 it is named
IP Drawer Module Multiformat

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1.12.1

Service Manual

Image Plate run details


This section describes following details of the image plate run:

1.12.1.1

Description

See Section

Clamping, unlocking and opening the Cassette

1.12.1.1

Taking the Image Plate out of the Cassette at subytpes 100,


110, 200 and 210

1.12.1.2

Taking the Image Plate out of the Cassette at subytpes 300


and 310

1.12.1.3

Scanning the Image Plate

1.12.1.4

Releasing the cassette

1.12.1.5

Clamping, Unlocking and Opening the Cassette


Cassette

Cassette Unit

Lock

Cassette Unlocker

Shutter
Cassette Opener

Cassette Clamper

Cassette Pusher
517502eb.cdr

Figure 13

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Service Manual

The user activates following mechanical actions by user inserting the cassette with a
minimum required force of 40 N:

The Cassette Clamper clamps the cassette.

The Cassette Unlocker opens the lock of the cassette.

The Cassette Opener opens the shutter of the cassette.

By pulling out the cassette the opposite actions are activated. In addition the
cassette pusher supports closing the cassette.

1.12.1.2

Taking the Image Plate out of the cassette at Digitizer subtypes 100, 110, 200 and 210

Image Plate

IP Drawer Module

Slow Scan Drum (magnetic)


Flag

IP Drawer
Light Sensor

Docking Position

Home Position
Magnets

IP Drawer Module Roller (magnetic)

517502ec.cdr

Figure 14

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Service Manual

The Digitizer performs following activities to transport the image plate towards the
(magnetic) Slow Scan Drum:

The drawer motor drives the magnets from home position to docking position:
The sheet metal of the image plate gets attracted by the four magnets.

The drawer motor drives the image plate onto the magnetic drawer unit rollers.

The magnetic drawer unit rollers take over the image plate and transport it
towards the slow scan drum.

When the image plate has reached the magnetic slow scan drum, the image
plate is continuously driven by the drum and the drawer unit rollers together.
During this step the barcode is read out.

During this movement additionally the drawer drives back to end position: In this
position it has no contact anymore with the image plate. The IP drawer light
sensor detects the end position.

The slow scan drive changes the direction and transports the image plate back
towards cassette until it nearly leaves the roller.

The slow scan drive changes direction again and speed up the the image plate
for scanning. Thereby the barcode label is read again to detect the position of
the image plate (begin of scan and begin of line).

After recognizing begin of scan signal from barcode and a predefined distance
the image acquisition starts.

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1.12.1.3

Service Manual

Taking the Image Plate out of the cassette at Digitizer subtypes 300 and 310
Difference when taking the Image Plate out of the Cassette, compared to subtypes
100, 110, 200 and 210:
The IP Drawer Module Multiformat of subtype 300 and 310 is equipped with 3 magnetic
rollers and 5 magnets (subtypes 100, 110, 200 and 210: 2 magnetic rollers, 4
magnets).
This way each image plate format can be transported in and out the cassette.

Figure 15: Top view on IP Drawer Module Multiformat with different IP sizes

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DD+DIS155.11E

1.12.1.4

Service Manual

Scanning the Image Plate

Figure 16

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DD+DIS155.11E

Service Manual

The Digitizer performs following activities during scan:

1.12.1.5

The Optic Module generates a red, oscillating laser beam.

The Light Collector collets the blue light, which is emitted by the image plate.

The Photomultiplier converts the blue light into electrical current.

The IP Detection (Double) Light Sensor monitors the image plate during scan.

A spring at the rear end of the IP Guide Plate shifts back the image plate after
scan, in case out of any reason the contact from image plate to the Slow Scan
Drum gets lost.

When the Slow Scan Drum transports the image plate back, the Erasure Unit
erases the image plate.

The IP Drawer Module performs the transport back into the cassette, after the
Slow Scan Drum has lost contact to the image plate.

By a very fast movement back, the IP Drawer Module (Multiformat) magnets loose
contact to the image plate.

The cassette can be removed by the user: The status LED changes from yellow
(SW ARC_2012) or green (SW < ARC_2012) blinking to constant green.

Releasing the Cassette


After scan, when the image plate is transported back into the cassette, the user has to
press the Cassette Release Button to remove the cassette.

At subtypes 100, 110, 200 and 210, the release of the cassette is not mechanically
blocked. Pressing the Cassette Release Button too early is registered by the
Cassette Detection Sensor however, and an error message is issued.

At subtypes 300 and 310 the Cassette Unit Multiformat in combination with the
IP Drawer Unit Multiformat blocks the release of the cassette mechanically, when
the image plate is not yet returned to the cassette. The mechanical principle is
shown in Figure 16.
Note, that the Drawer Unit Motor actively pushes the Drawer Locking Lever against
the Cassette Locking Bolt. This means, the motor is permanently controlled after
scan, until the Cassette is removed.
When switching off the Digitizer before removal of the Cassette, there are two
ways to get the Cassette out:
1. Remove Cassette Unit and pull out Cassette.
2. Switch on the Digitizer and wait until it is booted up completely.
After the boot-up it is possible to remove the Cassette.

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DD+DIS155.11E

Service Manual

Cassette Unit
Multiformat

IP-Drawer
Module Multiformat

Drawer
Locking
Lever

Cassette
Locking Bolt

IP Drawer Light Sensor Multiformat

Position after Cassette Unit removal

blocked

Position after scan

Figure 17

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DD+DIS155.11E

Digitizer boot-up

Approximate
time in
seconds
0
17

Digitizer Default Boot-Up Sequence


1 sec.

Digitizer
Switch-On
Boot-up of PMI and
Power Board finished
Load data and
check E-labels

40

Send Self Test


Signal to all SW modules

NO

Error message
in Error Viewer.
Boot-up stops

YES

Warning message
in Error Viewer

Selftest okay?
YES

43

IP Clean-up
Cycle

Cassette or IP
found?

Rescue Cycle: Digitizer


tries to solve problem.

NO

60

Adjust galvo

100*

Set drawer motor


to HOME

Visible / audible
Effects

Status LED starts triple red blinking


if no network connection to NX.
Status LED starts fast red blinking
if no connection to Error Viewer.

Initialization okay?
NO

Error message
in Error Viewer.
Boot-up stops

Status LED slow red blinking (approx. 0,6 sec. off / 0,6 sec. on)

1.13

Service Manual

Message
Digitizer start-up
(4198) in Error Viewer

Drawer Motor
briefly
audible

NX Viewer
running?

NO

Wait till the Digitizer


receives "ready for
identification message

YES

105*

Digitizer idle

Status LED
green on

YES

515102bb.cdr

* time depends on galvo adjustment time. Can be up to 5 minutes.

Figure 18

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Comment

Approx. 1 second after switch on the status LED starts red blinking.

After boot-up of the PMI Board (approx. 17 seconds after switch on), until
sending the self-test signal (approx. 40 seconds after switch on), the Digitizer
performs following actions:

The internal logging and error messages are loaded.

The data in the E-labels are compared with the E-label data on the USB
flash drive.

The status LED stays red blinking. No audible actions. No message in the
Error Viewer.
3

Send self test signal to all SW modules means: Check whether all consumers
are connected. Click sounds of motors are audible. The galvo starts up.

When the self test starts, message Digitizer start-up is displayed in the
Digitizer Remote Display.
This message is generated by the Digitizer and will not be displayed however,
if the Error Viewer is not started-up yet. This is the case for example if Digitizer
and workstation are switched on simultaneously.

During the IP Clean-up cycle, the drawer motors is briefly audible.

If the NX viewer is not running following message appears in the Digitizer


Remote Display: Image processing software is not available. Restart the
image processing software. The check whether the NX application is running
is repeated each three seconds, even after successful connection.
Exception: After a scan cycle, when the cassette is waiting to be removed by
the customer, the Digitizer does not check, whether the NX application is
running.

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Service Manual

Safety Directions
IMPORTANT:
For each service intervention follow the instructions in the Generic Safety Directions.
Agfa Portal via Internet.
Agfa Intranet /
Refer to Document ID 11849633,
The Generic Safety Directions document comprises the general safety relevant
information including relevant environmental and occupational safety instructions for
the Service Engineer.

2.1

General Safety Notes for all Service Activities


CAUTION:
Sharp edges inside the Digitizer: Cut or abrasion possible.
Be careful at any maintenance work.
CAUTION:
Image plate or Cassette Unit can be damaged.
Do not insert and pull out cassette as long as the Digitizer is switched off.
WARNING:
120 mW Laser (Class 3B) in the Optic Module may cause eye injuries.

Avoid direct and indirect eye contact.

Do not keep tools in the laser beam when the device is switched on.

Do not open the cover of the Optic Module.

WARNING:
By clearing the image queue all images in the queue of the Digitizer are erased.
Retake possible.
Before clearing the image queue, check all other troubleshooting options to get the
image transmitted to the destination.

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2.2

Service Manual

Safety Notes for Installation Planning


Warning:
Images can be lost due to power failure.
Connect the equipment to an un-interruptible power supply (UPS) or an institutional
standby generator.
WARNING:
When different combinations of equipment are used in various medical
environments a potential difference (V) can exist between the protective earths
in different localities. If the protective earthing fails this potential difference can
cause a HAZARD for the OPERATOR or for the PATIENT.

To comply with ISO 60601-1 (annex I) all computers and peripherals must be
connected to the same power source.

Always connect the associated monitor to the same Uninterruptible Power


Source (UPS) as the PC.

WARNING:
Electrical device. Shock possible.
INSTRUCTION:

Position the Agfa products so that it is possible to disconnect the mains power
connection if required.
Local and International wiring regulations must be observed. Check all supplies
and voltages, currents, trips and fuses with the Hospital facilities department or
their engineers.

WARNING:
The device is a table-top Digitizer. The structure and stability of the table used need to
be suitable in relation with the size and weight of the system. Do not use excessive
force when inserting cassettes in the Digitizer as the device may slip or drop off the
table. Use a non-slip-mat below the Digitizer or other anti-skid measures. The table
should not be subject to excessive shock and vibrations from other sources, as this
may disturb the operation of the Digitizer.

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Service Manual

WARNING:
Image plate is sensitive for X-rays. Poor image quality possible.
The Digitizer and the cassette storage shall be protected against X-ray radiation this
way, that the annual dose equivalent at the installation place will not exceed 1 mSv.

2.3

Safety Notes for Installation


WARNING:
The Digitizer is heavy (30 kg; 66 lbs). Risk of injuries when lifting the Digitizer.

Use proper foot and hand protection when lifting the Digitizer.

2.4

Safety Notes for mobile Application


WARNING:
Excessive vibrations during scanning may decrease image quality.
The structure and stability of the used mounting platform need to be suitable in
relation with the size and weight of the system. The mounting platform may not be
subject to excessive shock and vibrations from other sources.
WARNING:
Unknown composition of mobile kit mounting platform: Risk of injury or
damage.
The vehicle owner is responsible for the position, location and fixing of all equipment.
WARNING:
The Digitizer is heavy (30 kg; 66 lbs). Risk of injuries when lifting the Digitizer.

Use proper foot and hand protection when lifting the Digitizer.

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Service Manual

WARNING:
Injury or device damage possible.

Do not lift the Digitizer at the


Cassette Unit or the IP Guide
Cover.

5151_ENC_106.cdr

Figure 19

2.5

Safety Notes for corrective or preventive Maintenance Work

2.5.1

Safety Notes when working at the Erasure Unit


WARNING:
During operation the Erasure Unit is hot: Risk of burns.

Avoid contact with the Erasure Unit.

Observe the relevant sticker on the Erasure Unit.

CAUTION:
Sensitive surface. Reduced image quality possible due to clouded reflector.

2.5.2

Do not touch the reflector of the erasure unit by hand.

Do not use cleaning agents to clean the reflector.

Only use a lint-free cloth for cleaning.

Safety Notes when working at PMT with Light Collector


CAUTION:
The PMT light sensitivity decreases for a certain time (hours to days) if
exposed to bright light.
Expose the light sensitive side of the PMT as little as possible to daylight.

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Service Manual

CAUTION:
The Light Collector can break when mechanically stressed.
Handle the Light Collector with great care.
CAUTION:
Finger prints on the mirror before the Light Collector may cause reduced image
quality.
Be careful not to touch the mirror.

Mirror before Light Collector


515131ak.cdr

Figure 20

2.5.3

Safety Notes when working at the Slow Scan Drum


CAUTION:
The magnetic surface of the Slow Scan Drum may damage sensitive parts or
attract small metallic parts.

Keep away all parts which are sensitive for strong magnetic fields, e.g. bank cards.

Ensure that no small metallic parts stick at the slow scan drum, e.g. screws,
metallic splinters.

CAUTION:
The Slow Scan Drum has a sensitive surface. Reduced image quality or image
plate jams possible.
Handle the Slow Scan Drum carefully.

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2.5.4

Service Manual

Safety Notes when working at the Drawer Unit


CAUTION:
The magnetic surface of the IP Drawer Module wheels may damage
sensitive parts or attract small metallic parts.

2.6

Keep away all parts which are sensitive for strong magnetic fields, e.g. bank cards.

Ensure that no small metallic parts stick at the IP drawer module wheels, e.g.
screws, metallic splinters.

Labels
NOTE:
For labels refer to the corresponding User Manual of the Digitizer and refer to the
Agfa Intranet /
Generic Safety Directions, Document ID 11849633,
Agfa Portal via Internet.

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Service Manual

Pre-Installation
NOTE:
For the pre-installation instructions of the NX workstation, refer to the corresponding
Service Documentation.

3.1

Scope of delivery
Quantity

Description

Digitizer

Packing list for accessory

CE declaration of conformity

Quick Installation Guide

External power supply 24 V

Power cable, Europe 3.00 m

Power cable, US 3.00 m

Network cable 5 m

1.5 mm CU filter

Torx key TX20

CD with User Manuals in all specified languages*

* Language: Bulgarian, Chinese simplified, Chinese traditional, Czech, Danish, Dutch, English,
Estonian, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Latvian,
Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish,
Swedish, Thai, Turkish, Vietnamese

IMPORTANT:

The Digitizer is ordered and delivered with a dedicated NX workstation.

At least one Cassette Set "CR MD 1.0 General" has to be ordered.

NOTE:
If accessories are ordered, these may also be part of delivery.
For an overview of accessories refer to the sales information, which is available in the
National Sales Organization.

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3.2

Service Manual

Items to be organized locally before installation


The Digitizer is delivered with two power cables for US and Europe. If a different cable
is needed, organize it locally but keep attention to country specific requirements.
Example:
Power cable to be organized locally for US/CAN, if a connection to a 240 V-outlet
instead of the standard 120 V-outlet is needed:
NEMA 6-15P - SJT, 3 x AWG 18 with IEC C13 connector (female); Hospital grade
(HG).

3.3

Technical data
NOTE:
For the technical specifications and compliance of the Digitizer refer to the User
Manual.

3.4

Installation site requirements

The footprint of the Digitizer is


42 cm (width) x 32 cm (depth). See
also Figure 22.
To have a safety margin of 10 cm at
each side a table size of minimum
62 cm (width) x 52 cm (depth) is
required.

When placing the table at the wall


with the rear side, the minimum
table depth is 52 cm.

For operation a free space of


minimum 62 cm x 80 cm in front of
the Digitizer is recommended.

For corrective maintenance the


Digitizer can be carried to a place
with sufficient space if required.

515111ab.cdr

Figure 21

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47 cm [18,5 in]

Service Manual

58 cm [22,8 in]

Front

42 cm [16,5 in.]

70 cm [27,6 in.]

Bottom view

Foot
32 cm [12,6 in.]

515111af.cdr

Figure 22: Dimensions of the Digitizer

Observe following guidelines for the installation place of the Digitizer:

Recommended table height: 75 cm.

Due to the workflow of the system (refer to section 1.8) it is recommended to


install Digitizer and Workstation close together.

NOTE:
The Digitizer is delivered on a pallet with size (Length x width x height)
83 cm x 75 cm x 15 cm (32,6 in. x 29,5 in. x 5,9 in.).
Size of the complete Digitizer package incl. pallet (Length x width x height):
83 cm x 75 cm x 72 cm (32,6 in. x 29,5 in. x 28,3 in.).
The weight of the package is 50 kg (111 lb).

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WARNING:
The device is a table-top Digitizer. The structure and stability of the table used need to
be suitable in relation with the size and weight of the system. Do not use excessive
force when inserting cassettes in the Digitizer as the device may slip or drop off the
table. Use a non-slip-mat below the Digitizer or other anti-skid measures. The table
should not be subject to excessive shock and vibrations from other sources, as this
may disturb the operation of the Digitizer.
Observe following warning for the installation place of the Digitizer and the storage
location of the cassettes with image plates:
WARNING:
Image plate is sensitive for X-rays. Poor image quality possible.
The Digitizer and the cassette storage shall be protected against X-ray radiation this
way, that the annual dose equivalent at the installation place will not exceed 1 mSv.

3.5

Electrical Connections
Warning:
Images can be lost due to power failure.
Connect the equipment to an un-interruptible power supply (UPS) or an institutional
standby generator.
WARNING:
When different combinations of equipment are used in various medical
environments a potential difference (V) can exist between the protective earths
in different localities. If the protective earthing fails this potential difference can
cause a HAZARD for the OPERATOR or for the PATIENT.

To comply with ISO 60601-1 (annex I) all computers and peripherals must be
connected to the same power source.

Always connect the associated monitor to the same Uninterruptible Power


Source (UPS) as the PC.

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Service Manual

WARNING:
Electrical device. Shock possible.
INSTRUCTION:

Position the Agfa products so that it is possible to disconnect the mains power
connection if required.
Local and International wiring regulations must be observed. Check all supplies
and voltages, currents, trips and fuses with the Hospital facilities department or
their engineers.

IMPORTANT:
The external power supply is part of delivery. Do not use another power supply than
the one delivered with the Digitizer or available from spare parts stock.

Electrical installations have to be done in accordance with national regulations or


statutory requirements, e.g.:
VDE:
(Germany)

Electrical installations in the installation room must be in compliance


with the regulations IEC 364, VDE 0100 and VDE 0107.

UL: (US)

Electrical installations in the installation room must be in compliance


with the regulations: National Electrical Code" (NEC) (NFPA70).

Mains connection has to be available in accordance with national regulations or


statutory requirements, e.g.:
VDE:
(Germany)

Double earthed pin outlet in compliance with DIN 49441 and with
CEE 7 standard cover V II.

UL: (US)

Earthed contact outlet for the NEMA 5-15 P plug

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Service Manual

Following cables are part of delivery:


Euro*
Version:
* Exceptions:

CEE7/7 - H05VV - F3G1 - 3 x 1 mm with


IEC C13 plug (female);
cable length 3 m
CEE7/7

Denmark,
Ireland, Italy
Malta, Cyprus,
UK and
Switzerland

IEC C13
5175_C11_001.cdr

Figure 23

US/CANVersion:

NEMA 5-15P - SJT,


3 x AWG 16 with
IEC C13 plug (female); Cable length 3 m,
Hospital grade (HG)

IEC C13
NEMA 5-15P

5175_C11_002.cdr

Figure 24

Upon Digitizer installation, it must be ensured that either the mains connector or an allpole circuit breaker for the installation on site is located close to the machine and easily
accessible.

3.6

Network Connection in the Installation Room


The network connection in the installation room has to comply with IEC 60950.

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3.7

Service Manual

System integration
The following table lists the information which is required to integrate the Digitizer into
the local network.
Parameter:

Default value:

IP Address:

192.192.192.192

Subnet Mask:

255.255.255.0

Gateway IP Address*:

192.192.192.1

AE Title:

DIG_DEFAULT

Digitizer Hostname:

192.192.192.192

Processing Station IP
address:

192.192.192.193

AE-Title (Image):

DEFAULT

PC Port (Image):

104

AE-Title (Preview):

FAST_DEFAULT

PC Port (Preview):

3729

AE Title (Fast ID):

FASTID_DEFAULT

NX Port (Fast ID):

3216

Digitizer Port (Fast ID):

3027

Value:
..............................................
..............................................
..............................................
..............................................
..............................................
..............................................
..............................................
..............................................
..............................................
..............................................
..............................................
..............................................
..............................................

* Only required if a network gateway is used on site.

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3.8

Service Manual

Installation Planning Checklist


NOTE:
For AGFA employees only: Book the pre-installation tasks under task code "PRI".
#

Step

Goal

Reference

1.

To schedule an installation date


Ask the Agfa sales
with the customer.
representative for a
contact person in the site. To get the list of ordered
equipment that needs to be
installed.
To have a contact person for
checking the requirements for the
installation site.

2.

Make yourself familiar


with the system overview
and the system workflow.

To see in which environment the


Digitizer will be installed.

Make yourself familiar


with the scope of delivery
and accessories.

Basic information, to see whether


additional, site specific material for
installation might be required.

3.1

Make yourself familiar


with the installation site
size requirements.

To see whether the planned


installation site fits to the size of
the Digitizer.

3.4

Check the documents


and parameters that are
required for system
integration.

To have all documents and data


available which are required for
system integration.

Pass the required


ambient conditions to the
customer and the
forwarder.

To ensure that the transport,


storage and operating conditions
meet the requirements.

7.

Check the required


electrical connection.

To ensure that the required outlets


and required cables are available.

8.

Check the Digitizer


dimensions.

To ensure transport path and


installation site correspond to the
required size.

Pass the specifications


and safety standards to
the customer.

To inform the customer about


technical details of the product.

3.

4.

5.

6.

9.

OK

1.2

3.7

Digitizer
User
Manual

3.4
Digitizer
User
Manual

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3.9

Service Manual

Installation Readiness Checklist


In order to guarantee an effective and smooth installation process within the targeted
time frame, the following tasks of the checklist below must be carried out prior to the
installation of the device.
Name of Field
Service Engineer:

Checking date:

Client name:
Client address:
Contact person,
name and title:
Client phone
number:

Extension:

Type of systems:

Order / OGT*
number:

* OGT = Order Generation Tool, only applicable for Agfa employees

Task

OK

Installation date scheduled with the customer.


Tasks of Installation Planning Checklist performed successfully.
Details see section 3.8:Installation Planning Checklist
Installation Site ready for Installation

Remarks:

Signature of Field Service Engineer: ___________________________________

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Service Manual

Installation and configuration

4.1

Introduction
IMPORTANT:
This document describes the installation and configuration of the Digitizer including the
NX workstation with the help of the Quick Installation Guide (part of delivery) and the
CR 10-X / CR 12-X / CR 15-X configuration wizard.
For installation without using the CR 10-X / CR 12-X / CR 15-X configuration wizard
refer to the appendix, section 4.7.
REQUIRED TOOLS
The required tools are part of delivery.
REQUIRED TIME:
The complete installation of the Digitizer including installation and configuration of the
workstation takes approximately 1 hour.
REQUIRED DOCUMENTS
Chapter 4 of the corresponding NX Workstation version in the Agfa HealthCare Library:
Computed Radiography > CR Workstation Software
NOTE:
The Installation Checklist in section 4.8 gives an overview of all steps of the Digitizer
installation and guides through the complete installation process.

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4.2

Service Manual

Installation Preparation
Preparing the installation is split up into the following steps:

4.2.1

Task

Section

Check the installation site prerequisites.

4.2.1

Unpack the Digitizer.

4.2.2

Unpack the workstation and monitor.

4.2.3

Check the shipment completeness.

4.2.4

Checking Installation Site Prerequisites


(1)

4.2.2

Confirm that all prerequisites described in the "Installation readiness checklist"


are fulfilled. Refer to section 3.9.

Unpacking the Digitizer


(1)

Compare the labels on the boxes with the customers order list and the
shipping papers.

(2)

Check the packing material for visible transport damage such as dented edges,
damage on the box, torn fixing elements.

(3)

Check the attached safety indicators on the packing boxes.

IMPORTANT:
If the device was tilted, the circle in the
arrow head of the TILTWATCH changes
from white to red.
If the device was subjected to shocks, the
square field in the middle of the
SHOCKWATCH changes from white to
red.

White field is OK.


Red field is not OK.

STOSSEMPFINDLICH

Figure 25

If damages are visible from the outside, inform the carrier. The damage must be
noted down in the handover documents.
If the device should be replaced, contact your local AGFA representative.
If no damage is visible from the outside start installation.

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WARNING:
The Digitizer is heavy (30 kg; 66 lbs). Risk of injuries when lifting the Digitizer.

Use proper foot and hand protection when lifting the Digitizer.
WARNING:
The device is a table-top Digitizer. The structure and stability of the table used need to
be suitable in relation with the size and weight of the system. Do not use excessive
force when inserting cassettes in the Digitizer as the device may slip or drop off the
table. Use a non-slip-mat below the Digitizer or other anti-skid measures. The table
should not be subject to excessive shock and vibrations from other sources, as this
may disturb the operation of the Digitizer.
(4)

Unpack the Digitizer. The unpacking instructions are printed on the Digitizer box.
Figure 2 shows an example of the unpacking instructions.
A

B
4

6
7

Foot protection Hand protection


DD+DIS201.12E
Document ID: 34000110
Revision 0
08-2012 Printed in Germany

30 kg
66 lbs

Device
Type
ABC-Code
SN

* Optional:
Depends on
national regulations.

Delivery
Note

Figure 26

4.2.3

Unpacking the NX Workstation and Monitor


(1)

4.2.4

4.3

Unpack all boxes of the NX Workstation delivery.

Checking the Shipment Completeness


(1)

Compare the scope of delivery with the packing lists, where available.

(2)

In case the delivery is not complete, escalate to the next support level.

Performing the Installation Steps as described in the Quick Installation


Guide
(1)

Perform all steps as described in the Quick Installation Guide, which is part of
delivery. The document is also available via Agfa HealthCare Library, Document
Agfa Portal via Internet.
Agfa Intranet /
ID 34000041,

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Service Manual

NOTE:
After the installation with the Quick Installation Guide, the mandatory installation steps
for a standalone system are finished. The system status is as follows:
CR 10-X Status in the NX configuration menu:
Devices > Digitizer Configuration > Digitizer
#

Parameter

Value

Name:

DIG_DEFAULT

Enable Fast ID

Enabled

Enable Auto Cropping

Disabled

Device settings: IP Address

192.192.192.192

Device Settings: AE Title:

DIG_DEFAULT

Device settings: Default Router

192.168.0.1

Device settings: Subnet Mask

255.255.255.0

Figure 27

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Service Manual

CR 12-X / CR 15-X Status in the NX configuration menu:


Devices > Digitizer Configuration > Digitizer
#

Parameter

Value

Name:

DIG_DEFAULT

Enable Fast ID

Enabled

Enable Auto Cropping

Disabled

Genrad Scan Resolution

100 m

FLFS Scan Resolution

200 m

Device settings: IP Address

192.192.192.192

Device Settings: AE Title:

DIG_DEFAULT

Device settings: Default Router

192.168.0.1

Device settings: Subnet Mask

255.255.255.0

Figure 28

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Service Manual

NX Status in the NX configuration menu: General > General Settings


#

Parameter

Value

ID station name (= Computer name)

DefaultNX

Performed Station AE Title

NX_DEFAULT

Processing station name

local host

Port

104

Default Modality

CR

Fast Preview Settings - AE Title

FAST_DEFAULT

Fast Preview Settings - Port number

3729

Fast ID - AE Title

IDEN_DEFAULT

Fast ID - Port number

3216

10

IP address

192.192.192.193 (fixed)

Figure 29

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Service Manual

Users setup on NX workstation:


User

User Name

Service user

Refer to web based training

Standard NX user

Agfa

Password
Agfa4CR10 (for CR 10-X*) or
Agfa4CR12 (for CR 12-X**) or
Agfa4CR15 (for CR 15-X***)

* CR 10-X, subtype 100 or CR Reader, subtype 110


** CR 12-X, subtype 200 or CR Advanced Reader, subtype 210
*** CR15-X, subtype 300 or CR Multiformat Reader, subtype 310

4.4

Finalizing the Installation


The following tables list the mandatory and optional steps to finalize the installation:

Optional Steps, depending on the local situation

Section

Add windows and NX users.

4.4.1

If required: Configure Digitizer and NX for the local network.

4.4.2

Setup connectivity to additional system components (RIS,


PACS, Hardcopy, etc.).

4.4.3

Customize system components according to customer


preferences.

4.4.4

Finalize the workstation installation.

4.4.5

Check software version.

4.4.6

Configure the maintenance indicator

4.4.7

Mandatory Steps

Perform further activities depending on local regulations.

4.5

Inform the customer about the Digitizer system.

4.6

Section

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4.4.1

Service Manual

Adding Windows and NX Users


NOTE:
After NX activation the NX workstation has one service user crservice configured. The
CR 10-X / CR 12-X / CR 15-X configuration wizard additionally installs a standard user
Agfa.
The service user has Windows administrator rights as well as Service Engineer Rights
on NX.
If required, create additional users with NX operator rights.

Figure 30

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(1)

Service Manual

Add Windows users in following menu:


Start > Control Panel > Administrative Tools > Computer Management >
Local Users and Groups > Users > New User

Figure 31

(2)

Start the NX Configurator (via Desktop Shortcut).

(3)

Select: Load active configuration

(4)

Select: Security > Manage Users > Add User

(5)

Add NX users and roles. For an example see Figure 32 and Figure 33.

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Figure 32

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Figure 33

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4.4.2

Service Manual

If required: Configuring Digitizer and NX for the local Network


Proceed as follows to integrate the system into to the local network:

(1)

Switch off the Digitizer.

(2)

On the NX Workstation go to the Windows control panel and configure IP


address, subnet mask and computer name with the information provided by the
network administrator.

(3)

Start the NX Configuration Tool.

(4)

Adapt the Workstation settings and the Digitizer settings with the information
provided by the network administrator.

(5)

Go to NX configurator screen:
Devices > General Settings >
Workstation Settings > IP
Address > Advanced

(6)

De-select: Store the selected IP


Address in the NX Registry
Entry

Figure 34

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(7)

Insert the Digitizer USB flash drive


into the USB Port of the NX
Workstation.

(8)

Go to NX configurator screen:
Devices > Digitizer
Configuration > Digitizer.

(9)

Click on Create CPF and save the


file on the USB flash drive root
folder.

(10) Activate the configuration via


menu: File > Activate
Configuration

Figure 35

(11) Navigate to directory \ARC_2012


(or higher version) on the USB
flash drive.
(12) Double-click file InstallCPF.cmd
(13) Press any key to continue.
(14) Release the USB flash drive from
the NX Workstation and insert it at
the Digitizer.

Figure 36

(15) Switch on the Digitizer: The


Digitizer boots-up and resets
automatically after approx.
3 minutes.
(16) Wait until the 2nd boot-up is
finished.

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(17) Connect NX workstation and


Digitizer to the local network.
(18) Switch on the Digitizer.
(19) Enter the new Digitizer IP address
in the browser address window.

515101ha.cdr

Figure 37

(20) In service menu Backup select:


Complete backup and SAVE TO
USB Digitizer.
(21) Select: Logout

Figure 38

4.4.3

Setup of Connectivity to additional System Components


(1)

4.4.4

Use the corresponding connectivity release documents for setup of additional


system components, see Agfa HealthCare Library > General Info > Connectivity
& Application

Customizing System Components according to Customer Preferences


(1)

Use the corresponding connectivity release documents and service manuals of


the system components for instructions how to customize the system
components.

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4.4.5

Finalizing the Workstation Installation


(1)

4.4.6

Service Manual

Finalize the workstation installation as described in NX Service Manual


Chapter 4, sections "NX Configuration via Configuration Tool" and "Completing
the Installation".

Checking Software Version


(1)

(2)

Select service menu


Device Info and check the
Digitizer software version.
Perform a software update
if a newer software is
available. Refer to the
instructions enclosed to the
software ZIP file.

Device Info
Item
Type Number:
Subtype Number:
Serial Number:
Manufacture Date:
Installation Date:
Software Version:

Value

LE5151

MP
A
X

100
1001
02.01.2012
15.01.2012
ARC_1013

Figure 39

NOTE:
The latest software is available from the Agfa HealthCare Library:
Computed Radiography > CR Digitizer > CR 10-X > Software
4.4.7

Configuring the Maintenance Indicator


NOTE:
Switch on the Maintenance Indicator only, if requested by your Service Manager.

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(1)

Select service menu


Maintenance Indicator.

(2)

Perform the required


settings.
For details refer to section
8.2.3.23.

Figure 40

4.5

Performing further Activities depending on local Regulations


Enclosed a list of possible activities depending on local regulations:
This list is just an example.

Activity

Reference

Electrical check

IEC 62353:2007 Test Documentation on


the Agfa HealthCare Library (Extranet Link /
Intranet Link)

Acceptance Test

Example for Germany: DIN6868

(3)

4.6

Contact your local service manager concerning the activities which are required
due to local regulations.

Customer Training
(1)

Hand-over the user manuals.

(2)

Train the customer in following activities:

Operating the Digitizer, see section 4.6.1.

Usage of plates and cassettes, see section 4.6.2.

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4.6.1

Service Manual

Training for Operating the Digitizer


Following items have to be part of the training for Digitizer operation:

The user interface (Error viewer at NX workstation and Digitizer status LED)

Switching on/off/reset the Digitizer

The function of the release button at the Cassette Unit. See also IMPORTANT
note below.

Power and network connector

Boot-up procedure

Auto cropping functionality

Digitizer type 5151/200, 210, 300 and 310 only: Scan resolution switching

Basic workflow

Erasing image plates

Function of the USB flash drive in the rear (do not remove!)

Troubleshooting and errors during operation


IMPORTANT:
For Digitizer subtypes 100, 110, 200 and 210 only: The Release Button is not blocked
in situations where it should not be pressed.
Inform the customer to press the
Release Button only if the status LED is
constant green.

constant
green
when
idle

Exception: It is possible that an error


situation can be solved only by removing
the cassette. In this case the status LED
is red blinking and the Error Viewer on
the NX workstation instructs the user to
remove the cassette.

515101zh.cdr

Figure 41

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Service Manual

NOTE:

4.6.2

For more information see also the Digitizer User Manual.

For NX workstation specific training refer to the NX workstation user


documentation.

For the auto cropping functionality refer to the Application Note Functional
Changes in NX 2.0.8700 / 3.0.8700, Document ID 36259799

For the Digitizer type 5151/200, 210, 300 and 310 scan resolution switching
functionality refer to the Application Note Functional Changes in NX 2.0.8800 /
3.0.8800, Document ID 39248556.

Training for Usage of Plates and Cassettes


Following items have to be part of the training for usage of plates and cassettes:

Labels and functional elements of the cassettes

First use and normal operation

Storage and transport

Operating conditions

Cleaning

NOTE:
For more information refer to the CR Plates and Cassettes (CR MD 1.0 General)
User Manual.

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4.7

Service Manual

Appendix: Installation of the Digitizer without using the


CR 10-X / CR 12-X / CR 15-X Configuration Wizard
REQUIRED TIME:
The complete installation of the Digitizer including installation and configuration of
the workstation takes approximately 1 hour.
REQUIRED DOCUMENTS
Chapter 4 of the corresponding NX Workstation version in the Agfa HealthCare
Library: Computed Radiography > CR Workstation Software
IMPORTANT:

The CR 10-X Digitizer* is supported as of NX 2.0.8700 / 3.0.8700 only.

The CR 12-X** / CR 15-X*** Digitizer is supported as of NX 2.0.8800 / 3.0.8800


only.

* CR 10-X, subtype 100 or CR Reader, subtype 110


** CR 12-X, subtype 200 or CR Advanced Reader, subtype 210
*** CR 15-X, subtype 300 or CR Advanced Reader, subtype 310

NOTE:
The Installation Checklist in section 4.8 of this chapter gives an overview of all
steps
of the Digitizer installation and guides through the complete installation process.
IMPORTANT:
When using a direct network connection between Digitizer and a NX workstation, first
switch on the Digitizer, then the workstation. As alternative: With Digitizer switched
on select at NX workstation:
START > All Programs > Agfa > NX > Restart NX completely
Workarounds to avoid a switch-on sequence:
Possibility 1: Use a network switch to connect Digitizer and NX workstation.
Possibility 2: Connect Digitizer and NX to the local network. See also section 4.4.2.
Possibility 3: Set a fixed IP address for the NX workstation. See NX service manual
chapter 4, Installation.

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4.7.1

Installation Preparation
(1)

4.7.2

Service Manual

Prepare the installation as described in section 4.2 of this document.

Connecting the Cables


NOTE:
The devices are delivered with power cables for US and Europe. If a different cable
is needed, organize it locally. For cable specifications refer to:

Digitizer Service Manual, chapter 11, Installation Planning

NX Workstation Service Manual, chapter 3, Installation Planning

(1)

Connect monitor, mouse,


keypad and license dongle
at the NX workstation.
License
Dongle

Mains

HDMI to
DVI converter
(optional)

Mains
install_poster_02a.c

Figure 42

(2)

Connect the external


power supply.

(3)

Connect the network cable


directly between Digitizer
and NX workstation.
See also important note on
page 71.

Direct
network
connection

Mains
install_poster_003.cdr

Figure 43

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4.7.3

Service Manual

Performing Setup of the NX Workstation


NOTE:
The NX workstation setup comprises following steps:

(1)

Performing the operating system settings (date & time, network, language)

Installing the license file

Activating the NX software

Configuring the Digitizer on the NX workstation


Switch on the Digitizer.
The red status LED starts
flashing.

(2)

Switch on the NX Workstation.

(3)

Login with service user name and


password obtained in the NX
classroom training.

User name
Password

install_poster_04.cdr

Figure 44

IMPORTANT:
With direct network connection observe
the correct switch on sequence: First
switch on Digitizer, then the NX
workstation.

Direct network connection:


Observe switch-on sequence
or use one of the available workarounds.

To avoid a fixed switch on sequence


with direct network connection, use one
of the workarounds mentioned in the
IMPORTANT note on page 71.

install_poster_003a.cdr

Figure 45

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Service Manual

NOTE:
The Digitizer status is indicated via
static or blinking blue, green and red
LEDs.

Status
Indicator

For an explanation of LED modes refer


to section 1.9.2.1.
For an explanation of the boot-up
procedure refer to section 1.13.

515101ag.cdr

Figure 46

(4)

On the NX go to:
Control panel
Set:
View by: Small Icons

Figure 47

(5)

Select: Control panel > Date


and Time.

(6)

Adapt the time zone.

(7)

Adapt date and time.

Figure 48

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(8)

Service Manual

Select Control panel > Network


and Sharing Center > Local
Area Connection

Figure 49

(9)

Select: Properties

Figure 50

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Service Manual

(10) Select: Internet Protocol


Version 4 (TCP/IPv4)
(11) Click: Properties

Figure 51

(12) Set:
- IP address:
192.192.192.193
- Subnet mask: 255.255.255.0
- Default gateway: 192.192.192.1
(13) Select: OK followed by close
(2 times)

Figure 52

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Service Manual

(14) Select: Control panel > System >


Change Settings

Figure 53

(15) Select: Change

Figure 54

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Service Manual

(16) Set computer name: DefaultNX


(17) Select OK.
(18) Reboot the computer when
requested.
(19) Login again using the service
account.

Figure 55

(20) Select: Start > All Programs >


Agfa > NX > Service >
Installtools > HostName
Synchronization Tool
(21) Select: Synchronise
(22) Wait until message is displayed:
"Synchronization of hostname
succeeded"
(23) Close the tool.

Figure 56

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Service Manual

(24) Select: Control panel > Region


and Language
Check the country in the tab
Formats: It must be set to
English.

Figure 57

(25) Select tab: Keyboard and


Language
(26) Click: Change keyboards

Figure 58

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Service Manual

(27) If required: Add a keyboard.


(28) Select in the Default Input
Language dropdown list the
correct input language.
(29) Click: Apply
(30) Click: OK

Figure 59

(31) Select tab: Administrative


(32) Select: Copy settings..

Figure 60

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Service Manual

(33) Check both options:


- Welcome screen and
system accounts
- New user accounts
(34) Select: OK

Figure 61

(35) Start the browser at the NX


workstation (A).

192.192.192.192

(36) Enter the Digitizer IP address


192.192.192.192 in the address
window (B).
(37) Enter username and password
obtained in the Digitizer web
based training.

Authentication Required
User Name:

Password:
OK

Cancel

Start

Start

515101zf.cdr

Figure 62

IMPORTANT:
When installing the Digitizer at SE, do not install the Error Viewer. SE has an Error
Viewer already pre-installed.

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Service Manual

(38) If the installation wizard pops up:


Select cancel
(39) Select service menu: Error
Viewer Installation.
(40) Click Yes to come to the next
screen.
(41) Click: ErrorViewerInstaller.msi

Figure 63

(42) Click run to start the installation.


(43) Follow the further instructions to
install the Error Viewer.
(44) Copy the application license file
(ALF) to the NX workstation
(e.g. directory
C:\AGFA\Healthcare\NX\
Configuration\Licensing).
(45) Double-click the Licensing
Manager icon on the desktop.
(46) Select Add License and browse to
the folder where the ALF file is
stored.
Figure 64

(47) Wait a few seconds until the


message appears: The licenses
have been updated.
(48) Close the License Manager.

Figure 65

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(49) Double-click the NX Activation


Utility icon on the desktop.
(50) During the "Activation process"
change the Available Dose
Types from LGM to EI.
(51) Select none as "Available Twain
Digitizers".
(52) Click: Next

Figure 66

(53) Select the language:


This language setting will be used
for the NX buttons, displays and
user messages.
(54) Click: Next and follow the further
instructions of the Activation
Utility.

Figure 67

NOTE:
The activation takes several minutes. The NX components are installed depending
on the available licenses.
Possible problems during activation are logged in the Activation Helper window.

Figure 68

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(55) After the reboot select OK at error


message:
"No Digitizer configured ! ..."

Figure 69

(56) Double-click the Start NX


Configurator icon on the desktop.
(57) Select: Load active configuration

Figure 70

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(58) Enter following settings in the NX


Configuration Tool Menu:
General > General Settings

Figure 71

Figure 72

Parameter

Value

ID station name

DefaultNX

Performed Station AE Title

NX_DEFAULT

Processing station name

local host

Port

104

Default Modality

CR

Fast Preview Settings - AE Title

FAST_DEFAULT

Fast Preview Settings - Port number

3729

Enable Fast-ID

Checkbox must be activated

Fast ID - AE Title

IDEN_DEFAULT

10

Fast ID - Port number

3216

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(59) Select in the NX Configuration


Tool Menu:
Devices > ID Tablet
Configuration > ID Tablet
(60) Select: Delete

Figure 73

Figure 74

(61) Select in the NX Configuration


Tool Menu:
Devices > Digitizer
Configuration > Digitizer.
(62) Set the recovery exposure types.
See NOTE next page.

Figure 75

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Figure 76

NOTE:
In a system with just one Digitizer and one NX the Recovery Exposure Type is not
relevant. For more information refer to the Application Note "Functional Changes in
NX 2.0.8500 / 3.0.8500 and NX 2.0.8600 / 3.0.8600", Document ID 32972652.
(63) In the same window select New to
add a new Digitizer.
(64) Enter following data in the "Add
Digitizer" window.
- Name: DIG_DEFAULT
- Type: CR 10-X* or CR 12-X**
or CR 15-X***

Figure 77

* Use CR 10-X, for subtype 100 or CR Reader, subtype 110


** Use CR 12-X for subtype 200 or CR Advanced Reader, subtype 210
*** Use CR 15-X for subtype 300 or CR Multiformat Reader, subtype 310

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(65) Enter following data in the Digitizer Settings window:

Parameter

Value

Name:

DIG_DEFAULT

Enable Fast ID

Checkbox must be activated

Device settings: IP Address

192.192.192.192

Device Settings: AE Title:

DIG_DEFAULT

Device settings: Default Router

192.192.192.1

Device settings: Subnet Mask

255.255.255.0

Figure 78

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(66) Enter the data in the Device Configuration > Digitizer > Emergency
Procedure window according to the customer needs.
The following table just shows examples:

Parameter

Value

Age Group:

17+

Exam Group:

Carpus (Knee)

Exposure Type:

DLPMO Left

Following two steps are for CR 12-X and CR 15-X only:


(67) Select in the NX Configuration Tool Menu:
User Interface > Identification Configuration > Edit Image Details
(68) In dropdown box Content, add label Scan Resolution.

Figure 79

NOTE:
With scan resolution parameter enabled in the NX Edit Image Detail window, the
user can switch scan resolution before scanning.
The default scan resolution settings are defined in the Digitizer configuration window.
Recommendation: Leave settings on default.
For more information see also Application Note NX 2.0.8800 / 3.0.8800,
Document ID 39248556.

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(69) Select in the NX Configuration


Tool Menu:
User Interface > Viewing,
Editing & Printing
Configuration
(70) Change value for Content:
LGM:(0018,1405) to
EI:(0018,1411) > Softcopy &
Print View

Figure 80

(71) Select in the NX Configuration


Tool Menu:
Exam > Exam tree
Configuration

Figure 81

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(72) Select: Add Exams

Figure 82

(73) Select file:


Factory.Import.ExamTree.
SystemDiagnosis.xml
(74) Click: Open

Figure 83

(75) Select the checkbox for SYSTEM


DIAGNOSIS GENRAD.
(76) Select: Import

Figure 84

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(77) Select Activate Configuration and follow the further instructions on the screen.

Figure 85

NOTE:
After activation of the configuration the NX application software resets and starts up
automatically. The Digitizer status LED changes from red to green.
4.7.4

Verifying the Installation


NOTE:
Verifying the installation means: Expose a flatfield and evaluate the image quality.
Following items are verified with the check:

The configuration was successful: Images arrive at the workstation.

Image quality is OK.

(1)

Erase a cassette.

Press the "Erase" button.

Insert cassette with


black side facing up.

Wait approx. 3 minutes.

Remove cassette.
install_poster_12.cdr

Figure 86

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(2)

Service Manual

Use the erased cassette to


expose a flatfield.
The black cassette side
must be facing up.
The collimated area
should be larger than the
cassette.

1,3 m

1. Insert CU Filter
2. Expose Cassette:
Large Focus
12 mAs
75 kVp
3. Rotate cassette by 180
4. Expose again
5. Remove CU Filter
Collimated
Area
Black side
facing up
install_poster_013.cdr

Figure 87

(3)

Create a new exam "System


Diagnosis - Flatfield".

(4)

Scan the image.

System
Diagnosis
Genrad
Flat
Field
200

install_poster_14a.cdr

Figure 88

IMPORTANT:
By selection of examination type System Diagnosis > Flatfield,
the correct settings for image processing of the flatfield are used.
Any other examination type gives a result which cannot be used for image evaluation.

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(5)

Service Manual

Check the image for the


following artifacts:

Stripes in fast scan or


slow scan direction

Large area
inhomogeneities

Unacceptable number
of white dots
install_poster_15.cdr

Figure 89

NOTE:
The slow scan direction is parallel
to the long side of the image
plate.

Slow Scan
Direction

Monitor

Image
Plate

515101aa.cdr

Figure 90

Evaluation:

If the scanned flatfield does not show one of the artifacts, no further action
is required.

If the scanned flatfield shows one of the artifacts compare the flatfield with the limit
pattern. For detailed instructions refer to chapter 3.3, Troubleshooting

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4.7.5

Service Manual

Performing the Installation Wizard of the Digitizer


(1)

Start the browser at the NX


workstation (A).

(2)

Enter the Digitizer IP


address 192.192.192.192 in
the address window (B).

(3)

192.192.192.192

Authentication Required
User Name:

Password:
OK

Enter username and


password obtained in the
Digitizer web based
training.

Cancel

Start

Start

515101zf.cdr

Figure 91

(4)

Follow the installation


wizard.
Do not change the Digitizer
network settings and the
destination settings. This is
done later, if required. See
section 4.4.2.

Digitizer Installation Wizards starts up automatically:


Digitizer Settings
Destination Settings
Site Specific Data

Adapt local settings


Do not change

Next

Next

Adapt

Installation Date Confirmation

Next

Confirm installation
install_poster_17a.cdr

Figure 92

4.7.6

Performing a Backup
(1)

In service menu Backup


select: Complete backup
and Save to USB Digitizer.

(2)

Select : Logout

Figure 93

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4.7.7

Service Manual

Finalizing the Installation


Finalize the installation. For details refer to section 4.4

4.8

Installation Checklist
#

Step

Reference

Okay

Task
code*

Installation Prerequisites
1.

Check installation site prerequisites.

4.2.2

PRI

2.

Unpack Digitizer.

4.2.1

INS

3.

Unpack NX workstation and monitor

4.2.3

INS

4.

Check shipment completeness.

4.2.4

INS

Performing the steps as described in the Quick Installation Guide


5.

Perform the steps as described in the Quick


Installation Guide.

4.3

INS

Finalizing the Installation


6.

Adding Windows and NX users.

4.4.1

ASC

7.

If required: Configuring Digitizer and NX for the


local Network

4.4.2

ASC

8.

Setup of Connectivity to additional System


Components

4.4.3

ASC

9.

Customizing System Components according to


Customer Preferences

4.4.4

ASC

10. Finalizing the Workstation Installation

4.4.5

ASC

11. Check Digitizer software version

4.4.6

ASC

12. Configuring the Maintenance Indicator

4.4.7

ASC

4.5

ASC

4.6

ATR

13.

Performing further Activities depending on local


Regulations

14. Customer Training

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Calibration

5.1

Shading calibration

Purpose

Use Case

Determine the sensitivity of the scanning system for each pixel of the scan line:
A flatfield is scanned. For each pixel a sensitivity factor is stored in a flash memory
on the Photomultiplier (PMT).
Perform a shading calibration in following cases:

After replacement of the Photomultiplier (PMT) with Light Collector

After replacement of the Optic Module

Whenever stripes in image plate run direction are visible, which cannot be
removed by cleaning of the scan line with the cleaning brush

REQUIRED TOOLS:

1,5 mm Copper Filter**


Spare part number*:
CM+9 5155 1015 2

Polynit wipes*** CR Phosphor Plate Cleaner***


Spare Part Number*:
Spare part number*:
10+9 9999 1273 0
10+9 9999 1197 0

Lint free cloth***

* The last digit in the spare part number indicates the spare part revision at release of this document.
When ordering, the actual revision of the spare part is delivered.
** The Cu filter is part of Digitizer delivery.
*** For cleaning of an image plate either use CR Phosphor plate cleaner (poured on a lint free cloth) or
Polynit wipes.

REQUIRED TIME:
Approximately 30 minutes

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5.1.1

Service Manual

Checking and Erasing the Image Plate


(1)

Select a cassette of size 35 x 43 cm.


If this is not used on the site, use a cassette of size 30 x 24 cm or 30 x 15 cm.
If only 24 x 18 cm cassettes are used, use this cassette.

(2)

Open the cassette and check that the image plate (IP) is free of contamination
and without any signs of wear or defects like scratches or split off parts.
If any particles are detected, clean the IP according to the cleaning procedure.
If any defects are detected, inform the customer about the defect and use
another artifact free IP.

(3)

Erase the IP.

NOTE:
For CR MD1.0 General image plates only use AGFA CR Phosphor Plate cleaner and a
soft lint-free cellulose cloth or Polynit wipes to clean the image plate.
For more information refer to the user manual "AGFA CR Plates and Cassettes
(CR MD 1.0 General)". This manual is part of Digitizer delivery and is available on the
Agfa HealthCare Library.
IMPORTANT:
When using CR Phosphor Plate Cleaner: Do not put the CR Phosphor Plate Cleaner
directly on the image plate. Always put the CR Phosphor Plate Cleaner on the lint-free
cloth.
5.1.2

Exposing the Cassette


(1)

Mount the 1,5 mm Cu-filter at the


modality.

(2)

Place the cassette with the black


side facing up.

(3)

Ensure that the entire image plate


is fully exposed. The collimated
field must be larger than the image
plate.

Cu filter
1,3 m

Black side
facing up
Collimated
area

5151_c36_001.cdr

Figure 94

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(4)

Service Manual

Select the following exposure parameters to obtain a dose of 10 Gy:

5.1.3

12 mAs
75 kVp
1.3 m (51,2) distance
Large focus

(5)

Expose the cassette.

(6)

Turn the cassette 180 (black side still facing up).

(7)

Expose the cassette again.


After the second exposure the cassette has been exposed in total
with a dose of approximately 20 Gy.

(8)

Remove the Cu-filter from the X-ray device.

Scanning the Image Plate


(1)

On the NX workstation log-off the current user and log-in as "crservice".

(2)

Open the Internet Explorer.

(3)

Enter the Digitizer IP address in the address window. See also NOTE below.

NOTE:
If the Digitizer IP address is not known, look it up in the NX configuration tool:

Double-click the icon Start NX Configurator on the desktop.

Select: Load active configuration

Go to: Devices > Digitizer Configuration


This page shows the Digitizer IP address.

Quit the NX Configurator (Close without saving any changes).

(4)

Enter username and password (obtained during the web based training).

(5)

Select the service menu: Shading Calibration

(6)

Select Calibrate.

Figure 95

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(7)

Service Manual

Press Confirm in the Error Viewer,


when the Service user interface
shows following message: Please
confirm at system to
continue. Waiting for
confirm ...

Figure 96

(8)

A screen with instructions is


displayed.
Enter the exposed cassette in the
Digitizer: Scanning starts.

Figure 97

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(9)

Service Manual

Wait until scanning is finished.


A static red status LED indicates
scanning.
A static green status LED indicates
that scanning is finished: The
shading calibration curve is
displayed.

Figure 98

IMPORTANT:
If a message pops up which indicates a failed shading calibration (e.g. Underexposed
- too low pixel values ) refer to section 7.7 for possible remedies.

(10) Remove the cassette from the Digitizer.


(11) Select menu Logout and follow the logout wizard.
(12) Close the browser.

5.1.4

Verifying a successful Shading Calibration

Verification

(1)

Expose a flatfield. Use the same exposure parameters like for the
shading calibration.

(2)

Identify and scan the image. Use exam type: System diagnosis > Flatfield

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Service Manual

IMPORTANT:
By selection of examination type System diagnosis > Flatfield the correct settings for
image processing of the flatfield are used.
Any other examination type may give a result which cannot be used to evaluate the
flatfield image.
(3)

Visually check the image for homogeneity in IP run direction and vertical to the
IP run direction.

Evaluation:

Result

If the scanned flatfield image does not show any lines or stripes or large area
inhomogeneities no further action is required.
If there are unacceptable effects, refer to section 7, Troubleshooting.

The shading calibration is finished.

Acceptance test
Acceptance tests after installation and repair are performed via verification of the
service activity. This is described with each single service activity.

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Service Manual

Troubleshooting
The troubleshooting procedure depends on the symptom of the fault:

Symptom

Reference Section

An error is displayed in the Error Viewer

7.1

No error displayed: Status LED is slow red* blinking


or off

7.2

No error displayed: Status LED is fast** red blinking

7.3

No error displayed: Status LED is triple*** red


blinking

7.4

Image artifacts parallel to image plate run.

7.5

Image artifacts vertical to image plate run.

7.6

Error messages during shading calibration

7.7

* slow red blinking means: approx. 1 on/off cycle per second.


** fast red blinking means: approx. 3 on/off cycles per second
** triple red blinking means: approx. 3 on/off cycles per second followed by 1 second off

Following tools are available to support troubleshooting:


#

Tool

Purpose

Reference

Malfunction file

ZIP file with all configuration


and logfiles for
troubleshooting.

See NOTE on
page 105.

File
ErrorInformation.html

Display of error messages,


if Error Viewer is not
available.

See section
7.3.

Boot problem analyzer

Analyze problems during


boot-up.

See section
7.2.

Restore of Digitizer
default network settings

To come back to default IP


address 192.192.192.192, if
IP address is not known*
anymore.

See section
7.4

*unknown IP address can also be looked up in file ErrorInformation.html on USB flash drive.

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Service Manual

7.1

Faults with Error Codes

Symptom

The Digitizer Error Viewer on the NX workstation displays an error code,


e.g. ARC1001 (25613).
NOTE:
Meaning of the error codes ARCXXXX (YYYYY):

The error code ARCXXXX is the service message number.

The error code (YYYYY) is the R&D internal error code.

Note, that in some cases the R&D internal error code is displayed only.
Cause

The Digitizer software detected a malfunction of the Digitizer.

Solution

Solve the problem as described in the service description of the error code.
To look-up a Digitizer error code (e.g. ARC1001) proceed as follows:
A) Look-up the error "online" (Access to NX Workstation or PC in the network
available):
(1)

On the NX Workstation or network PC start the internet browser.

(2)

Enter the IP address of the Digitizer in the address window.

(3)

Login with username and password provided in the web based training.

(4)

Look-up the error (e.g. ARC1001) in menu "Explain Error Code".

B) Look-up the error "offline" (No access to NX Workstation):


(1)

Download the latest Digitizer software file from the


Agfa HealthCare Library.

(2)

Unzip the software file.

(3)

Unzip the ARC_XXXX.zip* file.

(4)

Using Excel, look-up the error in file "errors.csv".

C) Look-up the error in section 7.9 of this document.


* XXXX represents the software version.

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Service Manual

NOTE:
The R&D internal error codes YYYYY can also be looked up in menu "Explain
Error Code" or the file "errors.csv". The error descriptions are however not
prepared for the service user.
With each error a file malfunction file with the syntax
MALF_<Type Nr.>_<SN>_<Error Code>_<Date>_<Time>.zip
(e.g. MALF_5151_01050_5145_20Aug2013_08-29-17.zip) is created on the
Digitizer USB flash drive. This file contains all configuration and logfiles, which are
required for fault analysis when escalating a problem. All available malfunction files
are part of the backup ZIP file.
Malfunction files are available as of software ARC_1404.

7.2

No Error Code - Status LED is off or slow red blinking

Symptom

No error displayed in the Error Viewer on the workstation

Status LED is off or slow red blinking (0,6 seconds off, 0,6 seconds on)

"Digitizer start-up" message is not shown approximately 40 seconds


after switch on.

Background: The Digitizer is not able to perform the hardware selftest (boards,
motors, sensors) which is executed approx. 40 seconds after switch-on.
For a default boot-up sequence refer to section 1.13.
Cause 1

Power supply defective.

Solution 1

Check green LED on the external power supply or 24 V output.


If green LED is off or 24 V output not available: Exchange the power supply.
NOTE:
Depending on the power supply version, the 24 V output are available at 6 or 8 pins.
One half of the pins has positive polarity, the other half has negative polarity.

Cause 2

Power board defective.

Solution 2

Check the status of the LEDs on the PMI board indicating that power is available:
If one or more of following LEDs does not light up green, exchange the Power Board:
LD1, LD3, LD5, LD7, LD9, LD10, LD11, LD12, LD13, LD16
See section 3.4, Electrical and mechanical Codes, Fuses, LEDs for the location and
meaning of the LEDs.

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Cause 3

PMI board defective.

Solution 3

Exchange the PMI board

Cause 4

In general: The Digitizer is not able to perform the hardware selftest.

Solution 4

Use the "Boot Problem Analyzer" to get more info about the problem.
Instructions:
(1)

Switch off the Digitizer.

(2)

Remove the Digitizer USB flash drive and insert it at the Service PC.

(3)

Copy the content of folder ARC_1103*/BootProblemAnalyzer (*or higher


version) to the root of the USB flash drive. See Figure 99.
USB Flash Drive Contents
after preparation for the
Boot Problem Analyzer

USB Flash Drive Contents before

.....
.....
and other files

.....
.....
and other files
.....
.....

preparing_USB_for_boot_anaylzer.cdr

Figure 99

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(4)

Release the USB flash drive from the Service PC and insert it at the Digitizer.

(5)

Switch on the Digitizer.

(6)

After approximately 1 minute remove the USB flash drive: The log files to analyze
the boot-up have been written to directory \log.

(7)

Check the portex.properties.log file for wrong network settings.


If the network settings are OK, zip the logfiles and forward them to the next
support level.

(8)

7.3

Re-mount the Digitizer USB flash drive at the Digitizer.

No Error Code - Status LED fast red blinking

Symptom

No error displayed in the Error Viewer on the workstation

Status LED is fast red blinking (3 on/off cycles per second)

Background: The symptom description above means: The ping command sent from
Digitizer to the workstation was successful. The Digitizer was not able to
communicate with the Error Viewer however.
IMPORTANT:
File ErrorInformation.html with information about the last error and the Digitizer
configuration is written to USB flash memory if the connection to the Error Viewer on
the NX workstation is not available (function available as of software ARC_1302). This
file is removed again when the Error Viewer is reconnected.
Recommendation for efficient troubleshooting:
(1) Remove the USB flash drive from the Digitizer.
(2) Insert it in the NX workstation.
(3) Double-click file: ErrorInformation.html
(4) Follow the instructions.
For an example of file ErrorInformation.html see page 108.

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A problem occurred when trying to display an ErrorMessage on the image processing station. The digitizer
cannot communicate anymore with the ErrorViewer.
1. Check if the ErrorViewer is running properly.
2. Check the network connection (cabling).
3. Check the digitizer and destination settings (IP addresses, ports).

Tuesday, 04-Sep-2012 15:39:09

Item
Type Number:
Subtype Number:
Serial Number:
Manufacture Date:
Installation Date:
Software Version:

Value

01-Jan-1970
01-Jan-1970
unknown

E
L
P
M
A
X
E

Errorcode:
Name:
Short Description:
Description:

ID of User Message:
User Message:

IP Address:
Subnet Mask:
Gateway:
Hostname:
AE Title:

4313
OPTICS_BOARD_CONNECTOR
Optics board not detected
Meaning: Optic board not detected. Reason: Cable broken/not connected or
optic board defective. Cure: 1) Check optic module cabling. 2) Replace optic
module cabling, if error persists. 3) Replace optic module, if error persists.
3
Ein Fehler ist aufgetreten. Bitte zur Problembehebung an Kundendienst
wenden.

192.192.192.100
255.255.255.0
192.192.192.1
DefaultDig
CR10MUC

IP Address of Destination: 192.192.192.193


Port:
13001

Figure 100: Example for file ErrorInformation.html

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Cause 1

Error viewer not started up.

Solution 1

Go to Start > All Programs > Startup > Error Viewer to start the Error Viewer.

Cause 2

Expected Error Viewer version not installed. Each software version has its dedicated
Error Viewer.

Solution 2

Follow the software installation instructions which are part of the software zip file on the
library to:

Uninstall the Error Viewer.

Install the Error Viewer which is part of the Digitizer software.

If the Digitizer is connected to SE: Prepare the Digitizer for usage with the old Error
Viewer protocol as described in the SE service manual chapter 5 (Configuration) or as
described in the software installation instructions for software ARC_1404.

7.4

No Error Code - Status LED triple red blinking

Symptom

No error displayed in the Error Viewer on the workstation

Status LED is triple red blinking (approx. 3 on/off cycles per second followed
by 1 second off)

Background: Ping sent from Digitizer to NX workstation with IP address configured in


Digitizer failed.
IMPORTANT:
File ErrorInformation.html with information about the last error and the Digitizer
configuration is written to USB flash memory if the connection to the Error Viewer on
the NX workstation is not available (available as of software ARC_1302). This file is
removed again when the Error Viewer is reconnected.
Recommendation for efficient troubleshooting:
(1) Remove the USB flash drive from the Digitizer.
(2) Insert it in the NX workstation.
(3) Double-click file: ErrorInformation.html
(4) Follow the instructions.
For an example of file ErrorInformation.html see page 108.

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Cause 1

Solution 1

Service Manual

Network cable not connected or defective.

Check network interface LEDs at NX workstation: They should light up (constant or


intermittently).

Check network interface LEDs at the Digitizer: They should light up (constant or
intermittently).

If the network LEDs on both sides do not light up, try another network cable.

Cause 2

Network cable connected directly between Digitizer and workstation and NX


workstation is not configured for a fixed IP address.

Solution 2

Set a fixed IP address for the NX in the "General Settings" window. For instructions
refer to the NX service manual chapter 4, Installation and Configuration. Note, that this
features is available only as of NX software 2.0.8700 / 3.0.8700.

Cause 3

Network interface defective at NX Workstation or Digitizer.

Solution 3

Checking the network interface at the NX workstation:


(1)

Connect the Service PC via network cable to the NX workstation (Service PC


IP address configuration not required).

(2)

Check whether the network LEDs at the NX workstation light up.

If the network LEDs on the NX workstation does not light up, exchange the network
interface at the NX workstation.
Checking the network interface at the Digitizer:
(3)

Connect the Service PC via network cable to the Digitizer (Service PC IP address
configuration not required).

(4)

Check whether the network LEDs at the Digitizer light up.

If the network LED on the Digitizer does not light up, exchange the PMI board.

Cause 4

Wrong configuration settings on Digitizer and/or NX Workstation.

Solution 4

Following settings must be correct on the Digitizer and the NX Workstation to allow
communication (see table below):

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Cause 5

Service Manual

Setting on Digitizer

Setting on NX (correspondent parameter)

Destination IP Address

NX Workstation IP address (Windows setting)

Destination Name

NX Workstation Processing Station Name


(Configuration Tool menu "General Configuration
Configure Workstation settings General Settings")

AE title (Image)

NX Workstation Performed Station AE Title


(Configuration Tool menu "General Configuration
Configure Workstation settings General Settings")

Digitizer IP Address

IP address in Digitizer device configuration. As


alternative also the Digitizer host name can be used.

Digitizer AE title

AE title in Digitizer device configuration.

Digitizer Hostname

Host Name in Digitizer device configuration. As


alternative also the Digitizer IP address can be used.

Digitizer Type CR 10-X


or CR 12-X or
CR 15-X

Has to be selected when adding a new Digitizer with


the NX Configuration Tool. Is later on displayed as
Type in the Device Configuration Settings.

Digitizer IP address or subnet mask configured wrong (e.g. due to a typing error):
Accessing the Digitizer service pages is not possible anymore, as the network settings
are unknown.

Solution 5

Reset the IP address to default. Proceeding:


(1)

Switch off the Digitizer.

(2)

Remove the USB flash drive and insert it at the Service PC.

(3)

Go to folder \ARC_1103 (or higher version) on the USB flash drive.

(4)

Double click on: RestoreDefaultAddress.cmd


A Command Line Window opens for a short time.
The file startup.com is written to the root of the USB flash drive.

(5)

Release the USB flash drive from the Service PC and re-insert it at the Digitizer.

(6)

Switch on the Digitizer.

(7)

Wait until the boot-up is finished (approximately 1 minute).

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After bootup of the Digitizer the network settings are as follows:


IP Address:

192.192.192.192

Subnet Mask:

255.255.255.0

Gateway IP Address:

192.192.192.1

Digitizer AE Title:

DIG_DEFAULT

Digitizer Hostname:

192.192.192.192

NOTE:
After a reset of the network settings it is required to configure the network settings
again. Refer to section 4.

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7.5

Image Faults parallel to Image Plate Run

7.5.1

Calibration Lines

Symptom

Calibration lines are visible in the clinical


image or a flatfield image.

Figure 101: Example for calibration lines


Cause

Solution

Digitizer not calibrated after exchange of the Optic Module or the PMT with Light
Collector.
Perform a shading calibration. Refer to section 5.

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7.5.2

Service Manual

Dust Stripes

Symptom

Dust stripes are visible in the clinical


image or a flatfield image.

Figure 102: Example for dust stripes


Cause

Solution

Dust or other particles are in the scan path.


(1)

Use the cleaning brush to clean the mirror and the entrance surface of the Light
Collector by moving the brush a few times. For a detailed instruction refer to the
Digitizer user manual.

(2)

Expose and scan a flatfield and evaluate again.


For instructions how to create a flatfield image refer to section 5.

(3)

If the dust stripes are still visible: Escalate to the next support level.

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7.6

Image Faults vertical to Image Plate Run

7.6.1

Banding

Symptom

Banding stripes are visible in the clinical


image or a flatfield image.

Figure 103: Example for banding


Cause

Solution

7.7

Inhomogeneous movement of the slow scan drive.


(1)

Check the table where Digitizer is positioned. It must be solid and in a fixed
position. No vibrations may disturb the scanning.

(2)

If no vibrations from the table are transferred to the Digitizer:


Escalate to the next support level.

Troubleshooting shading calibration issues


There are following main reasons for a failed shading calibration:

Particles in the optical path: Use the cleaning brush to clean the optical path.

Contamination and/or any defects on the image plate: Clean the image plate
according to the cleaning procedure or use another image plate.

Image plate wrong exposed (too high / low dose): Check exposure parameters.

Image plate not exposed on its entire area (wrong collimation): Ensure that the
image plate is entirely exposed.

PMT exposed to intensive light before calibration (in this case PMT has lower
sensitivity): Wait until the PMT has back the normal sensitivity (time depends on
duration and brightness of the light exposure).

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7.8

Service Manual

Appendix: Using the Limit Pattern to judge image artifacts


The limit pattern shows the limit of acceptable image quality concerning stripes parallel
and vertical to the image plate run. It is available on the Digitizer USB flash drive.

7.8.1

Preparation
(1)

Create a flatfield image as described in section 5. Main steps:


- Check the image plate.
- Erase the cassette.
- Expose the image plate.
- Scan the image.

(2)
7.8.2

Check the image.

Comparing the Flatfield with the Limit Pattern


(1)

Switch off the Digitizer.

(2)

Remove the USB flash drive and insert it at the NX workstation.

(3)

On the NX workstation select the Main Menu.

(4)

Select import images.

(5)

Browse to the USB flash drive to select the limit pattern in directory
\LimitPattern.

(6)

Wait until the image is imported (approx. 15 seconds).

(7)

Select the examination menu.

(8)

Visually compare the flatfield with the limit pattern.

(9)

Evaluate as follows:

If the scanned image visually looks as good as or better than the limit
pattern, the image quality is okay.

If there are unacceptable effects see sections 7.5 and 7.6 of this document.

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7.9

Service Manual

Appendix: Error Codes


NOTE:

This is the list of service error codes based on software ARC_2102.


Defined range of ARC-numbers:
1xxx IP / Cassette:
1000 IP
1100 Cassette
1200 IP Jam
1300 IP Data / Barcode
2xxx, 3xxxx Hardware:
2000 General Hardware Problem
2100 Optic Module
2200 'PMT with Light Collector' (PMM = PhotoMultiplier Module)
2300 Cassette Unit
2400 IP-Drawer Module
2500 Slow Scan Unit
2600 Erasure Unit
2700 Power Board
2800 PMI Board
2900 User Interface Board
3000 External Power Supply
3100 Cover
3200 USB Flash Drive
3300 Mounting Rack
4xxx Software:
4000 Digitizer Software
4100 Processing Station
4200 Slow Scan Correction

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CODE

Message

ARC1200 IP-transport error.


Meaning: Movement of the Handling has not finished successfully.
The control reached an unexpected situation.
Check the description of the Error Code for more specific information.
Reason 1: Error during operation.
Cure 1: Restart digitizer to perform the startup selftest procedure.
Watch out for messages, e.g. if an IP has to be removed.
Reason 2: Software problem.
Cure 2: Load new Software.
Reason 3: 'Power Board' defective.
Cure 3: Check 'Power Board' and replace if defective.
ARC1201 No IP present at IP Sensor at the end of the tray.
Meaning: Transport of the IP to the 'IP Detection Light Sensor' not
successful.
At the IP Detection Light Sensor no IP is detected after the scan movement.
Reason 1: Transport of the IP not successful.
Cure 1: Restart Digitizer.
Reason 2: IP has jammed.
Cure 2: Open Digitizer and remove jammed IP.
ARC1202 Unexpected IP found at the beginning of a new cycle.
IP present at IP Detection Light Sensor.
Meaning: At the last cycle the expected transport of the IP into the Cassette
was not successful.
At the 'IP Detection Light Sensor' an IP is detected at the start movement of
the new cycle.
Reason 1: Handling of the IP not successful.
Cure 1: Restart Digitizer.
Reason 2: IP has jammed.
Cure 2: Open Digitizer and remove jammed IP.

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CODE

Message

ARC1203 Clean Up procedure failed.


Meaning: The IP is not transported into the cassette successfully.
Reason 1: Handling of the IP not successful.
Cure 1: Restart Digitizer.
Reason 2: Cassette not inserted straight into 'Cassette Unit'.
The IP has been lost at Slow Scan Drum and is placed at IP-Tray.
Cure 2: Check the Cassette for straight entry.
The distances of the arrow marks at tube side of
the inserted Cassette have to be equal to the slot.
In case of repeated appearance of this failure
the 'Cassette Unit' has to be replaced.
Open the Digitizer and remove the lost IP.
Reason 3: IP has jammed.
Cure 3: Open Digitizer and remove jammed IP.
Reason 4: The IP is not transported straight through the Digitizer.
The IP has been lost at Slow Scan Drum and is placed at IP-Tray.
Cure 4: Open the Digitizer and remove the lost IP.
Check by help of Diagnose Cycle the 'Cassette Unit' for feeding the IP
straight into the Digitizer.
In case of repeated appearance of this failure the 'Cassette Unit' has to be
replaced.

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CODE

Message

ARC1204 Return IP procedure failed.


Meaning: At a handling error situation the IP is not transported into the
cassette successfully.
Reason 1: Handling of the IP not successful.
Cure 1: Restart Digitizer.
Reason 2: Cassette not inserted straight into 'Cassette Unit'.
The IP has been lost at Slow Scan Drum and is placed at IP-Tray.
Cure 2: Check the Cassette for straight entry.
The distances of the arrow marks at tube side of
the inserted Cassette have to be equal to the slot.
In case of repeated appearance of this failure
the 'Cassette Unit' has to be replaced.
Open the Digitizer and remove the lost IP.
Reason 3: IP has jammed.
Cure 3: Open Digitizer and remove jammed IP.
Reason 4: The IP is not transported straight through the Digitizer.
The IP has been lost at Slow Scan Drum and is placed at IP-Tray.
Cure 4: Open the Digitizer and remove the lost IP.
Check by help of Diagnose Cycle the 'Cassette Unit' for
feeding the IP straight into the Digitizer.
In case of repeated appearance of this failure
the 'Cassette Unit' has to be replaced.

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CODE

Message

ARC1205 IP transport problem.


Meaning: IP transport to scan drum failed.
Or transport of IP back to cassette not successful.
Root Cause stored in Infocounter Error History.
Reason 1: Transport of the IP failed.
Cure 1: Restart Digitizer.
Reason 2: Cassette not inserted straight into 'Cassette Unit'.
The IP has been lost at Slow Scan Drum and is placed at IP-Tray.
Cure 2: Check the Cassette for straight entry.
The distances of the arrow marks at tube side of
the inserted Cassette have to be equal to the slot.
In case of repeated appearance of this failure
the 'Cassette Unit' has to be replaced.
Open the Digitizer and remove the lost IP.
Reason 3: IP has jammed.
Cure 3: Open Digitizer and remove jammed IP.
Reason 4: The IP is not transported straight through the Digitizer.
The IP has been lost at Slow Scan Drum and is placed at IP-Tray.
Cure 4: Open the Digitizer and remove the lost IP.
Check by help of Diagnose Cycle the 'Cassette Unit' for
feeding the IP straight into the Digitizer.
In case of repeated appearance of this failure
the 'Cassette Unit' has to be replaced.

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CODE

Message

ARC1206 Transport Motors stop as Cassette Release Button is pressed during IP


transport.
Meaning: The mechanical Cassette Release Button is pressed while the
Digitizer is still working.
The Motors stop to avoid any damage to IP, Cassette or Digitizer.
Manual intervention needed.
Reason 1: Pressing of the cassette release button before end of cycle.
Cure 1: Please clamp the cassette again by pushing it towards the digitizer.
Restart Digitizer.
Reason 2: 'Cassette Detection Light Sensor' does not work properly.
The Light Sensor is not interrupted by the corresponding lever during IP
transport.
Cure 2: Check Cassette Detection Light Barrier and the corresponding
lever.
Check mounting of the 'Cassette Detection Light Sensor'.
Reason 3: 'Cassette Detection Light Sensor' does not work properly.
Cure 3: Check cable and connectors to 'Cassette Detection Light Sensor'.
Replace 'Y-Cable Power Board to Drawer/Cass. LS'.
Reason 4: 'Cassette Detection Light Sensor' defective.
Cure 4: Replace 'Cassette Detection Light Sensor'.
Reason 5: The 'Cassette Unit' has a mechanical defect at the sensor lever.
The Cassette Detection Light Sensor lever is not moving sufficiently towards
the sensor gap.
Cure 5: Check the 'Cassette Unit' for proper mechanical function when a
Cassette is inserted.
Replace 'Cassette Unit'.
Reason 6: 'Power Board' defective.
Cure 6: Replace 'Power Board'.

DOCUMENT CONTROL NOTE:


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Edition 1, Revision 2
02-2014

CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 122 of 218

Agfa Company Confidential

DD+DIS155.11E

Service Manual

CODE

Message

ARC1300 Decoded Barcode data is invalid.


Meaning: Start marks of the Barcode Label successfully found, but the
decoded data content is invalid.
Reason 1: Barcode Label is not clean.
Cure 1: Check for a clean Barcode Label on the IP.
Reason 2: Ambient Light is too bright.
Cure 2: Protect the digitizer from direct sunlight.
Reason 3: Cleaning Brush is not in park position.
Cure 3: Bring the Cleaning Brush outside into the proper park position.
Reason 4: Barcode Label on the IP defective.
Cure 4: Try it again with another IP.
Replace the defective 'Image Plate MD 1.0'.
Reason 5: 'PMT with Light Collector' defective.
Cure 5: Replace 'PMT with Light Collector'.
Reason 6: 'Optic Module' defective.
Cure 6: Replace 'Optic Module'.
ARC1301 Detection of a Barcode Label failed. No recognition of a barcode at all.
Meaning: Start marks of the Barcode Label not found, no data content
available for further processing.
Reason 1: IP not transported into scanner.
Cure 1: Try it again with another cassette.
Reason 2: Ambient Light is too bright.
Cure 2: Protect the digitizer from direct sunlight.
Reason 3: Cleaning Brush is not in park position.
Cure 3: Bring the Cleaning Brush outside into the proper park position.
Reason 4: No Barcode Label is on the IP or Barcode Label is not clean.
Cure 4: Check for a clean Barcode Label on the IP.
Replace the defective IP.
Reason 5: 'PMT with Light Collector' defective.
Cure 5: Replace 'PMT with Light Collector'.
Reason 6: 'Optic Module' defective.
Cure 6: Replace 'Optic Module'.

DOCUMENT CONTROL NOTE:


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Edition 1, Revision 2
02-2014

CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 123 of 218

Agfa Company Confidential

DD+DIS155.11E

Service Manual

CODE

Message

ARC1302 No Scan Data of the Barcode Label available at all.


Meaning: No data present after Barcode Label scanning procedure.
Reason 1: 'Optic Module' defective.
Cure 1: Replace 'Optic Module'.
ARC2000 The preventive maintenance interval has expired.
Meaning: The preventive maintenance interval has expired.
Reason 1: The configured interval for preventive maintenance has expired.
Cure 1: Perform the preventive maintenance and confirm the completion of
the maintenance task .
ARC2100 'Optic Module' eLabel data are not accessible.
Meaning: The access to data stored on the 'Optic Module' eLabel failed.
Reason 1: The cable to 'Optic Module' is defective or disconnected.
Cure 1: Check cables and connectors in the wiring between 'PMI Board' and
'Optic Module'.
Replace 'Cable PMI Board to Optic Module'.
Reason 2: The 'Optic Module' data storage eLabel contains invalid data or
no data at all.
Cure 2: Replace 'Optic Module'.

DOCUMENT CONTROL NOTE:


The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.

Edition 1, Revision 2
02-2014

CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 124 of 218

Agfa Company Confidential

DD+DIS155.11E

Service Manual

CODE

Message

ARC2101 Optic Module operating conditions are not within specification.


Meaning: The 'Optic Module' setting and adjustment are out of specification.
Or the Galvo parameters are not adjustable.
Or the Laser is not working stable.
Or the detection of begin of scan failed.
Or an optical line synchronisation signal is missing during scan.
Reason 1: The 'Optic Module' synchronisation failed because of mechanical
shock.
Cure 1: Restart Digitizer to get detailed selftest result.
Try to scan an IP again to test the 'Optic Module'.
Reason 2: The software has no current settings for the 'Optic Module'.
Cure 2: Install the newest digitizer software.
Restart Digitizer to get relevant selftest result.
Try to scan an IP again to test the 'Optic Module'.
Reason 3: The cable to 'Optic Module' is defective or disconnected.
Cure 3: Check cable and connectors between 'PMI Board' and 'Optic
Module'.
Replace 'Cable PMI Board to Optic Module'.
Reason 4: The 'Optic Module' is defective.
Cure 4: Replace 'Optic Module'.
Reason 5: 'PMI Board' defective.
Cure 5: Replace 'PMI Board'.
ARC2200 The shading calibration cannot be performed using the stored calibration
file.
Meaning: The stored shading calibration data is not valid any more. Prepare
image processing failed.
Reason 1: Previous repair with replacement of 'PMT with Light Collector' or
'Optic Module'.
Cure 1: Perform a shading calibration.
Reason 2: Shading calibration file is corrupt.
Cure 2: Perform a shading calibration.

DOCUMENT CONTROL NOTE:


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Edition 1, Revision 2
02-2014

CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 125 of 218

Agfa Company Confidential

DD+DIS155.11E

Service Manual

CODE

Message

ARC2201 Photomultiplier data is not accessible.


Meaning: The access to data stored on the 'PMT with Light Collector' flash
memory failed.
Reason 1: The cables to 'PMT with Light Collector' are defective or
disconnected.
Cure 1: Check cables and connectors between 'PMI Board' and 'PMT with
Light Collector'.
Replace 'Data Cable PMI Board to Tube Board'. Replace 'Signal Cable PMI
Board to Tube Board'.
Reason 2: The 'PMT with Light Collector' flash memory contains invalid data
or is empty.
Cure 2: Replace 'PMT with Light Collector'.
ARC2202 Photomultiplier operating conditions not adjustable.
Meaning: At the 'PMT with Light Collector' the setting failed.
Or the PMT supply voltage is out of specification.
Or the communication to the PMT is not successful.
Reason 1: The cables to 'PMT with Light Collector' are defective or
disconnected.
Cure 1: Restart Digitizer to get relevant selftest result. Try to scan an IP
again to test the PMT.
Check cables and connectors between 'PMI Board' and 'PMT with Light
Collector'.
Replace 'Data Cable PMI Board to Tube Board'. Replace 'Signal Cable PMI
Board to Tube Board'.
Reason 2: The 'PMT with Light Collector' is defective.
Cure 2: Replace 'PMT with Light Collector'.
Reason 3: 'PMI Board' defective.
Cure 3: Replace 'PMI Board'.

DOCUMENT CONTROL NOTE:


The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.

Edition 1, Revision 2
02-2014

CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 126 of 218

Agfa Company Confidential

DD+DIS155.11E

Service Manual

CODE

Message

ARC2300 Replace the 'Cassette Unit' due to end of its life time.
Meaning: The maintenance plan requests to replace the 'Cassette Unit'.
Reason 1: The maximum life time of the 'Cassette Unit' is reached.
Cure 1: Replace the 'Cassette Unit'.
Check via 'Maintenance Indicator' (Service Menue) whether other
components
have also to be replaced next time. Bundle these necessary mainentance
activities.
ARC2301 Lubrication of the 'Cassette Unit' is necessary.
Meaning: The maintenance plan requests the lubrication of the 'Cassette
Unit'.
Reason 1: The 'Cassette Unit' has to be lubricated on regular base. The
maximum defined cycles are reached.
Cure 1: Lubrication of the 'Cassette Unit' according maintenance instruction.
ARC2400 Replace the 'IP Drawer Module' due to end of its life time.
Meaning: The maintenance plan requests to replace the 'IP Drawer Module'.
Reason 1: The maximum life time of the 'IP Drawer Module' is reached.
Cure 1: Replace the 'IP Drawer Module'.
Check via 'Maintenance Indicator' (Service Menue) whether other
components
have also to be replaced next time. Bundle these necessary mainentance
activities.
ARC2404 Motor error at the 'IP Drawer Module'.
Meaning: During motor selftest of 'IP Drawer Module' an error occurred.
Reason 1: The cables are defective or disconnected.
Cure 1: Check cables and connectors between 'Power Board' and motor of
'IP Drawer Module'.
Replace 'Y-Cable Power Board to Motors'.
Reason 2: The motor of 'IP Drawer Module' is defective.
Cure 2: Replace the 'IP Drawer Module'
Reason 3: 'Power Board' defective.
Cure 3: Replace 'Power Board'.

DOCUMENT CONTROL NOTE:


The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.

Edition 1, Revision 2
02-2014

CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 127 of 218

Agfa Company Confidential

DD+DIS155.11E

Service Manual

CODE

Message

ARC2407 Reference at the 'IP Drawer Module' cannot be detected.


Meaning: The motor drive of the 'IP Drawer Module' does not reach
reference position controlled by 'IP Drawer Light Sensor'.
Reason 1: 'IP Drawer Light Sensor' is out of position.
Cure 1: Bring 'IP Drawer Light Sensor' in correct position.
Reason 2: The cable is defective or disconnected.
Cure 2: Check cables and connectors to 'IP Drawer Light Sensor' of 'IP
Drawer Module'.
Replace 'Y-Cable Power Board to Drawer/Cass. LS'.
Reason 3: Sensor defective.
Cure 3: Replace 'IP Drawer Light Sensor'.
Reason 4: 'IP Drawer Module' motor drive does not move at all or with
difficulty.
Cure 4: Check motor drive of 'IP Drawer Module' for proper work and
replace if damaged.
ARC2408 IP Transport error at position of 'IP Detection Light Sensor'.
Meaning: 'IP Detection Light Sensor' has wrong status for object inside.
Expected status is sensor-free.
Reason 1: 'IP Detection Light Sensor' is covered by something.
Cure 1: Check if 'IP Detection Light Sensor' is mounted correctly and not
covered by something.
Reason 2: The cable is defective or disconnected.
Cure 2: Check cables and connectors in the wiring to 'IP Detection Light
Sensor'.
Replace 'Cable Power Board to IP Detection LS'.
Reason 3 'IP Detection Light Sensor' defective.
Cure 3: Replace 'IP Detection Light Sensor'.
Reason 4: 'Power Board' defective.
Cure 4: Check 'Power Board'. Replace if defective.

DOCUMENT CONTROL NOTE:


The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.

Edition 1, Revision 2
02-2014

CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 128 of 218

Agfa Company Confidential

DD+DIS155.11E

Service Manual

CODE

Message

ARC2409 Motor movement error of 'IP Drawer Module'.


Meaning: Any standard movement of 'IP Drawer Module' not finished
successfully.
Reason 1: Software problem.
Cure 1: Load new Software.
Reason 2: 'Power Board' defective.
Cure 2: Check 'Power Board' and replace if defective.
ARC2410 IP transport fails reference sensor position.
Meaning: Drawer does not reach the 'IP Drawer Light Sensor' position,
while IP is transported by 'IP Drawer Module'.
Reason 1: Image plate damaged.
Cure 1: Check Image plate. Replace IP.
Reason 2: Image plate blocked by something.
Cure 2: Remove blocked IP. Check if IP transport path is free.
Reason 3: 'IP Drawer Module' not working correctly.
Cure 3: Restart digitizer to get selftest results. Check 'IP Drawer Module'
with cables.
Replace defective part 'Y-Cable Power Board to Drawer/Cass. LS',
'IP Drawer Light Sensor', 'IP Drawer Module'.
Reason 4: 'Power Board' defective.
Cure 4: Check 'Power Board'. Replace 'Power Board'.
ARC2411 Selftest error of 'IP Drawer Light Sensor'.
Meaning: Selftest detects 'IP Drawer Light Sensor' of 'IP Drawer Module'
disconnected.
Reason 1: Reference sensor is disconnected.
Cure 1: Check cable and connectors to 'IP Drawer Light Sensor'.
Reason 2: Sensor defective.
Replace 2: Replace 'IP Drawer Light Sensor'.
Reason 3: 'Power Board' defective.
Cure 3: Replace 'Power Board'.

DOCUMENT CONTROL NOTE:


The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.

Edition 1, Revision 2
02-2014

CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 129 of 218

Agfa Company Confidential

DD+DIS155.11E

Service Manual

CODE

Message

ARC2412 Selftest error 'IP Detection Light Sensor'.


Meaning: Selftest detects 'IP Detection Light Sensor' disconnected.
Reason 1: 'IP Detection Light Sensor' is disconnected.
Cure 1: Check cable and connectors to 'IP Detection Light Sensor'.
Reason 2: 'IP Detection Light Sensor' defective.
Cure 2: Replace 'IP Detection Light Sensor'.
Reason 3: 'Power Board' defective.
Cure 3: Replace 'Power Board'.
ARC2413 Selftest error of 'Cassette Detection Light Sensor'.
Meaning: Selftest detects 'Cassette Detection Light Sensor' disconnected.
Reason 1: The cable is defective or disconnected.
Cure 1: Check cable and connectors to 'Cassette Detection Light Sensor'.
Replace 'Y-Cable Power Board to Drawer/Cass. LS'.
Reason 2: 'Cassette Detection Light Sensor' defective.
Cure 2: Replace 'Cassette Detection Light Sensor'.
Reason 3: 'Power Board' defective.
Cure 3: Replace 'Power Board'.
ARC2414 Selftest error of 'Cassette Detection Light Sensor' and 'IP Drawer Light
Sensor'.
Meaning: Selftest detects 'Cassette Detection Light Sensor' and
'IP Drawer Light Sensor' disconnected.
Both sensors are connected via one Y-cable.
Reason 1: The cable is defective or disconnected.
Cure 1: Check cables and connectors to
'Cassette Detection Light Sensor' and 'IP Drawer Light Sensor'.
Replace 'Y-Cable Power Board to Drawer/Cass. LS'.
Reason 2: 'Cassette Detection Light Sensor' defective.
Cure 2: Replace 'Cassette Detection Light Sensor'.
Reason 3: 'IP Drawer Light Sensor' defective.
Cure 3: Replace 'IP Drawer Light Sensor'.
Reason 4: 'Power Board' defective.
Cure 4: Replace 'Power Board'.

DOCUMENT CONTROL NOTE:


The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.

Edition 1, Revision 2
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CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 130 of 218

Agfa Company Confidential

DD+DIS155.11E

Service Manual

CODE

Message

ARC2500 Replace the 'Slow Scan Drum with Pulley' due to end of its life time.
Meaning: The maintenance plan requests to replace the 'Slow Scan Drum
with Pulley'.
Reason 1: The maximum life time of the 'Slow Scan Drum with Pulley' is
reached.
Cure 1: Replace the 'Slow Scan Drum with Pulley'.
Check via 'Maintenance Indicator' (Service Menue) whether other
components
have also to be replaced next time. Bundle these necessary mainentance
activities.
ARC2501 Replace the 'Slow Scan Plate with Belt Tensioner' due to end of its life time.
Meaning: The maintenance plan requests to replace the 'Slow Scan Plate
with Belt Tensioner'.
Reason 1: The maximum life time of the 'Slow Scan Plate with Belt
Tensioner' is reached.
Cure 1: Replace the 'Slow Scan Plate with Belt Tensioner'.
Check via 'Maintenance Indicator' (Service Menue) whether other
components
have also to be replaced next time. Bundle these necessary mainentance
activities.
ARC2504 Motor error at the Slow Scan Unit.
Meaning: Motor selftest of the 'Slow Scan Motor' detects an error.
Reason 1: The cables are defective or disconnected.
Cure 1: Check cables and connectors between 'Power Board' and 'Slow
Scan Motor'.
Replace 'Y-Cable Power Board to Motors'.
Reason 2: The 'Slow Scan Motor' is defective.
Cure 2: Replace the 'Slow Scan Motor'.
Reason 3: 'Power Board' defective.
Cure 3: Replace 'Power Board'.

DOCUMENT CONTROL NOTE:


The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.

Edition 1, Revision 2
02-2014

CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 131 of 218

Agfa Company Confidential

DD+DIS155.11E

Service Manual

CODE

Message

ARC2600 Erasure Unit reports supply voltage error.


Meaning: The fuse for supply voltage to the 'Erasure Unit' is defective.
'Power Board' defective.
Reason 1: Defective 'Power Board' caused by short circuit at the 'Cable
Power Board to Erasure Unit'.
Cure 1: Replace 'Power Board' AND 'Cable Power Board to Erasure Unit'
together!
Reason 2: Defective 'Power Board' caused by short circuit at the 'Erasure
Unit'.
Cure 2: Replace 'Power Board' AND 'Erasure Unit' together!
ARC2601 Erasure Unit reports LED current error.
Meaning: The Erasure Unit could not be switched on successfully. LED
currents are not OK.
Reason 1: 'Cable Power Board to Erasure Unit' defective or disconnected.
Cure 1: Check cables and connectors to the 'Erasure Unit'.
Replace 'Cable Power Board to Erasure Unit'.
Reason 2: 'Erasure Unit' current path broken or partly disconnected.
A LED line is defective. Only one colour 'on' during selftest.
Cure 2: Check the short cable and connector to the overtemperature
protection at connector P2.
Let the 'Erasure Unit' cool down if hot. Replace 'Erasure Unit'.
Reason 3: 'Power Board' current path interrupted or electronic driver defect.
Cure 3: Replace 'Power Board'.
ARC2602 Erasure Unit reports LED at standby current error.
Meaning: The 'Erasure Unit' could not be switched off successfully.
LED currents are not OK. The LEDs may still be on!
Reason 1: The 'Power Board' is defective driver or LED sensoric fails.
Cure 1: Replace 'Power Board'.
ARC2603 Erase failed.
Meaning: The Erasure procedure failed in active operation.
Reason 1: 'Erasure Unit' or 'Cable Power Board to Erasure Unit' defective.
Cure 1: Restart digitizer to get detailed selftest result.

DOCUMENT CONTROL NOTE:


The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.

Edition 1, Revision 2
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CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 132 of 218

Agfa Company Confidential

DD+DIS155.11E

Service Manual

CODE

Message

ARC2700 Incorrect Power Board version.


Meaning: Wrong hardware version for 'Power Board' detected during startup.
This type of digitizer needs a 'Power Board' with increased power output for
the erasure unit.
Reason 1: 'Power Board' has been mounted, which is incompatible with this
type of digitizer.
Cure 1: Replace 'Power Board' with compatible version as described in the
spare parts list.
ARC2800 System time error detected.
Meaning: The realtime clock is not usable.
The coin cell battery for the realtime clock at the 'PMI Board' is empty.
The system time is needed to generate unique identifiers as required by
DICOM.
Reason 1: The battery is disconnected or got loose.
Cure 1: Check proper mounting of the coin cell battery at place B2 on the
'PMI Board'.
Check time setting via service tool at item Digitizer-Settings in the
webbrowser.
Restart digitizer.
Reason 2: Battery is flat. Battery voltage is too low.
Cure 2: Replace 'PMI Board'.
Check time setting via service tool at item Digitizer-Settings in the
webbrowser.

DOCUMENT CONTROL NOTE:


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Edition 1, Revision 2
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Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 133 of 218

Agfa Company Confidential

DD+DIS155.11E

Service Manual

CODE

Message

ARC2801 Connection between 'PMI Board' and 'PMT with Light Collector' failed.
Meaning: At the 'PMT with Light Collector' module the tube electronic board
detection failed.
Reason 1: Cable defective or disconnected.
Cure 1: Check cables and connectors between 'PMT with Light Collector'
and 'PMI Board'.
Replace 'Data Cable PMI Board to Tube Board'. Replace 'Signal Cable PMI
Board to Tube Board'.
Reason 2: 'PMT with Light Collector' is defective.
Cure 2: Replace 'PMT with Light Collector'.
Reason 3: 'PMI Board' defective.
Cure 3: Replace 'PMI Board'.
ARC2802 Connection between 'PMI Board' and 'Optic Module' failed.
Meaning: 'Optic Module' electronic board not detected.
Reason 1: Cable defective or disconnected.
Cure 1: Check cables and connectors between 'PMI Board' and 'Optic
Module'.
Replace 'Cable PMI Board to Optic Module'.
Reason 2: 'Optic Module' is defective.
Cure 2: Replace 'Optic Module'.
Reason 3: 'PMI Board' defective.
Cure 3: Replace 'PMI Board'.
ARC2804 Flash memory error at 'PMI Board'.
Meaning: The internal flash memory of the 'PMI Board' is corrupted or full.
Reason 1: Due to a software error the flash memory was corrupted or is full.
Cure 1: Install the newest software version with formatting of the flash
memory.
Restore previously saved backup data.
Reason 2: Flash memory on 'PMI Board' is defective.
Cure 2: Replace 'PMI Board'.

DOCUMENT CONTROL NOTE:


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Edition 1, Revision 2
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CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 134 of 218

Agfa Company Confidential

DD+DIS155.11E

Service Manual

CODE

Message

ARC2805 Check of supply voltages on 'PMI Board' failed.


Meaning: The check of the power supply voltages on the 'PMI Board' failed.
Supply voltage for CAN, Optic, PMT or internal of PMI is missing or not in a
valid range.
Reason 1: Cable defective or disconnected.
Cure 1: Check cable and connectors between 'Power Board' and the 'PMI
Board'.
Replace 'Cable PMI Board to Power Board'.
Reason 2: 'Power Board' is defective.
Cure 2: Replace 'Power Board'.
Reason 3: 'PMI Board' is defective.
Cure 3: Replace 'PMI Board'.
ARC3100 Light inside the digitizer detected.
Meaning: Check for light inside the digitizer failed.
It is too bright to adjust the Photomultiplier.
The optical image sensor is not ready for scan.
Reason 1: Cover not closed.
Cure 1: Close the covers. Restart digitizer.
Reason 2: Ambient Light is too bright.
Cure 2: Protect the digitizer from direct sunlight.
Restart digitizer.

DOCUMENT CONTROL NOTE:


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Edition 1, Revision 2
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Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 135 of 218

Agfa Company Confidential

DD+DIS155.11E

CODE

Service Manual

Message

ARC3200 Serial Number consistency check failed.


Meaning: USB stick error during repair action.
No valid digitizer serial number found on USB flash drive, PMI board or
a mismatch between stored device serial numbers.
The User has inserted a USB flash drive from another digitizer AND
the PMI board has been exchanged.
Reason 1: New or incorrect USB flash drive inserted AND PMI board
exchanged.
Cure 1: Insert correct USB flash drive.
Restart the device and follow the instructions.
Reason 2: New or incorrect USB flash drive inserted AND PMI board
exchanged.
Cure 2: Configure Digitizer according to service manual.
Restart the digitizer and follow the instructions on processing station.
ARC3201 Serial Number consistency check failed.
Meaning: USB stick operating conditions error.
No valid device serial number found on USB flash memory AND
no valid device serial number found on PMI board.
The User has inserted a USB flash memory from another digitizer,
the USB flash memory is not readable or the USB flash memory is empty
AND
the PMI board has been exchanged or data on PMI board have been
destroyed.
Reason 1: New or incorrect USB flash memory inserted AND PMI board
exchanged.
Cure 1: Use the correct USB flash memory and press confirm to use
configuration data from USB flash drive.
Reason 2: New or incorrect USB flash memory inserted AND data on PMI
board deleted.
Cure 2: If you already use the correct USB flash memory and this message
is displayed a second time,
reinstall the Digitizer software with option format.

DOCUMENT CONTROL NOTE:


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Edition 1, Revision 2
02-2014

CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 136 of 218

Agfa Company Confidential

DD+DIS155.11E

Service Manual

CODE

Message

ARC3300 Device E-Label data corrupt.


Meaning: The Device E-Label is corrupt.
The identification and serial number is needed for operation.
The Device E-Label is fixed at the mounting rack and cannot be exchanged.
Reason 1: The 'Device E-Label' connection is disturbed.
Cure 1: Check cables and connectors between 'PMI Board' and 'Device ELabel'.
Replace 'Cable Device E-Label to PMI Board'.
Reason 2: The device eLabel is empty, was formatted or contains invalid
data.
Cure 2: Replace Digitizer.
ARC3301 Device E-Label not accessible.
Meaning: The Device E-Label is not detected.
The identification and serial number is needed for operation.
The Device E-Label is fixed at the mounting rack and cannot be exchanged.
Reason 1: The 'Device E-Label' is not connected.
Cure 1: Check cables and connectors between 'PMI Board' and 'Device ELabel'.
Replace 'Cable Device E-Label to PMI Board'.
Reason 2: The 'PMI Board' is defective.
Cure 2: Replace 'PMI Board'.
Reason 3: The 'Device E-Label' is defective.
Cure 3: Replace Digitizer.

DOCUMENT CONTROL NOTE:


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Edition 1, Revision 2
02-2014

CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader


Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

Page 137 of 218

Agfa Company Confidential

DD+DIS155.11E

Service Manual

CODE

Message

ARC4000 Identification data are invalid.


Meaning: The identification data received from the processing station are
corrupt or not present.
No scan possible without this data.
Or a configuration problem occured.
Reason 1: Wrong digitizer type configured at the processing station
software.
Mismatch between the settings and the connected digitizer.
Cure 1: Check the settings for the digitizer type at the processing station
software
in the 'Device Configuration'.
If you configure the workstation via 'digitizer configuration wizard', use the
configuration wizard for exactly the type of the connected digitizer.
Use the service documentation for further information.
Reason 2: Processing station sends wrong identification data.
Cure 2: Restart digitizer and processing station, identify again at the
processing station.
Reason 3: Processing station hangs. Processing station sends no
identification data.
Digitizer waits to receive with retries but without answer.
Cure 3: Restart digitizer and processing station, identify again at the
processing station.
Reason 4: Processing station configuration is wrong. Processing station
sends no identification data.
Digitizer waits to receive with retries but without answer.
Cure 4: Check that processing station is correctly configured for this
digitizer.
Check configuration of examination studies.
Reason 5: Ethernet connection failure.
Cure 5: Check Ethernet connection.
Reason 6: Software error at processing station
Cure 6: Update software of processing station.
Reason 7: Software error at digitizer
Cure 7: Update software of digitizer.

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Service Manual

CODE

Message

ARC4001 Software error.


Meaning: A software error occurred. Digitizer cannot proceed the current
action.
Reason 1: A bug in the software at the current action.
Cure 1: Restart digitizer to return IP into cassette and release cassette.
Install the newest digitizer software.
Reason 2: A bug in the software causing system stop. Restart not
successfully.
Cure 2: Clear IP jam manually. Install the newest digitizer software.
ARC4002 Missing software functionality.
Meaning: The installed software does not support this asked functionality.
Reason 1: Software version is too old.
Cure 1: Install the newest digitizer software.
ARC4003 Software error
Meaning: A software error is causing system stop.
Reason 1: A bug in the software causing system stop. Restart not
successfully
Cure 1: Clear IP jam manually. Install the newest digitizer software.

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Service Manual

CODE

Message

ARC4004 Shading calibration cannot be executed.


Meaning: Image processing software module reports an error during line
corrections.
The shading calibration data is not used successfully.
The image may be partly or completely uncorrected.
Reason 1: 'Optic Module' or 'PMT with Light Collector' replaced
without subsequent shading calibration.
Cure 1: Perform a shading calibration according to the service
documentation.
Reason 2: Shading calibration file is corrupt.
Cure 2: Perform a shading calibration according to the service
documentation.
Reason 3: The stored shading calibration data is not valid any more.
The Calibration line does not cover the complete width of the image to be
corrected.
Cure 3: Perform a shading calibration with the biggest used cassette format.
Refer to the service documentation.
Reason 4: Calibration line of this image plate type not available, invalid or
could not be loaded.
Cure 4: Perform a shading calibration with the image plate type, which has
generated the error.
Refer to the service documentation.
Reason 5: Software Bug. Preparation of the correction line is not
successful.
The image is uncorrected.
Cure 5: Install newest software.

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Service Manual

CODE

Message

ARC4005 Software error in the image processing module


Meaning: Image processing software module indicates an error
performing calibration line corrections.
The image may be partly or completely uncorrected.
Reason 1: A bug in the software.
Cure 1: Restart digitizer to return IP into cassette and release cassette if
possible.
Remove jammed IP and cassette manually if restart not successful.
Install the newest digitizer software.
ARC4006 Patient identification data not received from workstation.
Meaning: The identification data received from the processing station are
not present after timeout.
No scan possible without this data.
Reason 1: Processing station sends no data. User did not identify at the
processing station in time.
Cure 1: Identify at the processing station.
Reason 2: Processing station hangs. Processing station sends no
identification data.
Digitizer waits to receive ID data. Retries over a certain period without
answer.
Cure 2: Restart digitizer and processing station, identify again at the
processing station.
Reason 3: Processing station configuration is wrong. Processing station
does not send ID data.
Digitizer waits to receive ID data. Retries over a certain period without
answer.
Cure 3: Check that processing station is correctly configured.
Check configuration of examination studies.
Reason 4: Ethernet connection failure.
Cure 4: Check Ethernet connection.
Reason 5: Software error at processing station
Cure 5: Update software of processing station.
Reason 6: Software error at digitizer
Cure 6: Update software of digitizer.

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Service Manual

CODE

Message

ARC4007 Scanning unit operating conditions error.


Meaning: The scanning process failed.
the Slow Scan Motor has already stopped.
ICC (Image Capture Control) is still waiting for end/begin of the scan,
i.e. the required number of pixels has not been stored yet.
Reason 1: The cables to 'PMT with Light Collector' are defective or
disconnected.
Cure 1: Restart Digitizer to get relevant selftest result.
Try to scan an IP again to test the PMT.
Check cables and connectors between 'PMI Board' and 'PMT with Light
Collector'.
Replace 'Data Cable PMI Board to Tube Board'.
Replace 'Signal Cable PMI Board to Tube Board'.
Reason 2: The cable to 'Optic Module' is defective or disconnected.
Cure 2: Check cable and connectors between 'PMI Board' and 'Optic
Module'.
Replace 'Cable PMI Board to Optic Module'.
Reason 3: The 'PMT with Light Collector' is defective.
Cure 3: Replace 'PMT with Light Collector'.
Reason 4: 'PMI Board' defective.
Cure 4: Replace 'PMI Board'.
Reason 5: The 'Optic Module' is defective.
Cure 5: Replace 'Optic Module'.
ARC4008 Error information and storage problem while ErrorViewer is disabled.
Meaning: Could not save error information file and ErrorViewer is not
accessible.
Reason 1: USB flash memory not inserted or has no free memory left.
Cure 1: Insert a USB flash memory with 10 kBytes free memory left.
Reason 2: USB flash memory is write protected or does not allow write
access.
Cure 2: Remove write protection or use an USB flash memory with 10
kBytes free memory left.

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Service Manual

CODE

Message

ARC4009 Software version mismatch.


Meaning: The software of the Digitizer and the ErrorViewer Remote Display
on
the Image Processing Station does not match.
The ErrorViewer Remote Display is not able to display messages from the
digitizer.
Reason 1: A not matching version of the ErrorViewer Remote Display is
installed
on the Image Processing Station.
Cure 1 : Please install the ErrorViewer Remote Display SW on Image
Processing Station
which is released for current version of Digitizer software.

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Service Manual

CODE

Message

ARC4010 Connection of Digitizer to image processing station failed.


Meaning: Connection between Image Processing Station and Digitizer
failed.
The ErrorViewer Remote Display on the Image Processing Station
is not able to display messages from the Digitizer.
Reason 1: The Image Processing Station is not available in the network or
has been removed.
Cure 1: Check network cable connection between Image Processing Station
and Digitizer.
Reason 2: The Image Processing Station is not started, shut down or user
is not logged in.
Cure 2: Start Image Processing Station and login.
Reason 3: The ErrorViewer Remote Display on Image Processing Station is
not started or
shut down or user has logged out.
Cure 3: Start the ErrorViewer Remote Display on image processing station.
Reason 4: The ErrorViewer Remote Display is started but connection failed.
Cure 4: Exit the ErrorViewer Remote Display and restart it.
Reason 5: ErrorViewer Remote Display version on Image Processing
Station is not supported.
Cure 5: Install an ErrorViewer Remote Display with version 2.0 or higher
and
start the ErrorViewer on Image Processing Station.
Reason 6: The Digitizer is configured for another Image Processing Station.
Cure 6: Check configuration of Image Processing Station and Digitizer.
ARC4011 Software error. Corrupt flash memory.
Meaning: A software error occurred.
Stored data in the flash memory is corrupt.
Reason 1: A bug in the software.
Cure 1: Restart digitizer to return IP into cassette and release cassette if
possible.
Remove jammed IP and cassette manually if restart not successful.
Install the newest digitizer software with option format.

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Service Manual

CODE

Message

ARC4100 The processing station is not available.


Meaning: The image processing station is not available.
The processing station is not ready to receive the image.
Reason 1: The processing station software is not running properly.
Cure 1: Check processing station software. Restart processing station.
Reason 2: The Ethernet connection is not working properly.
Cure 2: Check Ethernet connection.
Reason 3: Wrong digitizer or destination setting.
Cure 3: Connect to service interface via browser and
check the digitizer and destination settings (network addresses and names,
AE titles, ports).
ARC4101 The image destination is not known.
Meaning: The Digitizer cannot send the data to the image processing
application.
The configured destination is unknown.
Reason 1: Wrong Digitizer or destination setting.
Cure 1: Connect to service interface via browser and
check the Digitizer and destination settings (network addresses and names,
AE titles, ports).
ARC4102 SW error at the image processing station.
Meaning: Software error in the processing station software.
The IP cannot be scanned because the IP status is wrong.
Digitizer rejects the scan because the processing station did not set the IP
status to 'exposed'.
Normally the IP status is set to 'exposed' by pressing the 'ID' button on the
processing station.
Reason 1: Problem with Digitizer configuration.
Cure 1: Check if digitizer is configured correctly on the processing station.
Reason 2: Problem with software installation at the image processing
station.
Cure 2: Check processing station software installation.
Reinstall the image processing station software.
Use the latest software version.

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Service Manual

CODE

Message

ARC4103 The image destination is invalid.


Meaning: The Digitizer cannot send the data to the image processing
application.
The configured destination unknown by the Digitizer or set to invalid values.
Reason 1: Wrong Digitizer or destination setting.
Cure 1: Connect to service interface via browser and
check the Digitizer and destination settings
(network addresses and names, AE titles, ports).

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Service Manual

CODE

Message

ARC4200 Calculated Image Plate length reached a warning limit.


Meaning: The automatic speed calibration reached a warning limit.
There may be distortions on scanned image.
Reason 1: Relocation or transportation of the digitizer.
This can have a slight influence on transport mechanics.
Cure 1: Try to repeat new scan cycles with the same IP.
The speed calibration is automatically updated during a scan cycle.
Reason 2: Ambient Light influences detection of begin of scan (Barcode).
Cure 2: Protect the digitizer from direct sunlight.
Reason 3: The replacement of modules leads at first scan cycle to a new
correction value.
Cure 3: Repeat scan cycles with the same IP.
The speed calibration is automatically updated during a scan cycle.
Reason 4: IP Barcode Label not at the defined position.
Cure 4: Repeat scan cycles with the same IP.
If the message only happens at a change between different IPs/Cassettes
then
the difference between the IPs is too large.
Check the IPs for proper mounted Barcode Labels. Replace damaged IP.
Reason 5: IP damaged. IP transportation not steady and stable.
This causes a large variation in the correction from one scan cycle
to the next cycle.
Cure 5: Check the image plate for damages.
Replace damaged IP.
Reason 6: Slow Scan mechanics damaged. IP transportation not steady
and stable. This causes a large variation in the correction from one
scan cycle to the next cycle.
Cure 6: Check belt tension of Slow Scan drum drive. Check the Slow Scan
mechanics for damages.
Check 'Slow Scan Belt'. Check the magnetic drum for damages.
Replace 'Slow Scan Plate with Belt Tensioner'. Replace 'Slow Scan Belt'.

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Service Manual

CODE

Message

ARC4201 Calculated Image Plate length reached an error limit.


There may be distortions in the scanned image.
Meaning: The scan length changed and is far away from the allowed
tolerance range.
The automatic speed calibration of the Slow Scan drive transmission
reached an error limit.
Reason 1: IP damaged. IP transportation not steady and stable.
This causes a large variation in the correction result from one scan cycle to
the next cycle.
Cure 1: Please check the image plate for damages.
Replace IP.
Reason 2: Slow Scan mechanics damaged. IP transportation not steady
and stable.
This causes a large variation in the correction result from one scan cycle to
the next cycle.
Cure 2: Check belt tension of Slow Scan drum drive. Check the Slow Scan
mechanics for damages.
Check 'Slow Scan Belt'. Check the magnetic drum for damages.
Replace 'Slow Scan Plate with Belt Tensioner'. Replace 'Slow Scan Belt'.

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Service Manual

Repair

8.1

Required tools
For servicing the Digitizer following tools are required:

Part of Digitizer delivery:

TX20

1,5 mm Copper Filter


Spare part number*:
CM+9 5155 1015 2

To be organized locally:

Polynit wipes
Spare Part Number*:
10+9 9999 1273 0

200

Or

CR Phosphor
Plate Cleaner
Spare part number*:
10+9 9999 1197 0

Lint free cloth

Multimeter
(Ohmmeter)

Service PC

Antistatic
wrist strap

Flash light

Spare part number*:


CM+9 9999 0830 0
Figure 104
* The last digit in the spare part number indicates the spare part revision at release of this document.
When ordering, the actual revision of the spare part is delivered.

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Service Manual

8.2

Service user interface

8.2.1

Accessing the Service user interface


Access to the Service User Interface for
the Digitizer is done via browser (e.g.
Internet Explorer or Firefox).
Any PC with network access to the
Digitizer can be used.

Figure 105: Digitizer Service User Interface

It is recommended using the NX workstation to access the Digitizer service user


interface, as the NX workstation has the Error Viewer installed by default.
When using a different PC in the network, following service functions are not
accessible, as they require confirmation in the Error Viewer:

Diagnose Cycle

Endurance Run Cycle

Shading Calibration

For more information se also section 8.2.4, Remote access to the service functions.

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Service Manual

Proceeding to access the Service User Interface:


(1)

Start the browser via shortcut or by entering iexplore in the search window of
the start menu.

(2)

Enter the Digitizer IP address (e.g. 192.192.192.192) in the browser address


window. Note, that IP address 192.192.192.192 does not work with Internet
Explorer 9 and software < ARC_1404. See also CR 10-X SB08.

(3)

Enter username and password which is provided during the web based training.

Proceeding to quit the Service User Interface:


(1)

Select: Logout

(2)

Follow the Logout wizard.

(3)

Close the browser window.

IMPORTANT:

Do not use the browser buttons back and forward for navigation. Use the menu
in the service user interface for navigation only.

Do not quit a service session by closing the browser window. Only quit a service
session via Logout button.

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8.2.2

Service Manual

Overview of the Digitizer service user interface menus:


Menu

See Section

Logout

8.2.3.1

Home

8.2.3.2

General Info
Device Info

8.2.3.3

Network Info

8.2.3.4

Reporting
Info Counter

8.2.3.5

Error Statistics

8.2.3.6

Service Activity Logfile

8.2.3.7

Install & Configure


Software Installation

8.2.3.8

Digitizer Settings

8.2.3.9

Destination Settings

8.2.3.10

Site Specific Data

8.2.3.11

Installation Wizard

8.2.3.12

Error Viewer Installation

8.2.3.13

Log Settings

8.2.3.14

Protection Mechanism

8.2.3.15

Diagnose & Repair


Error Code Explanation

8.2.3.16

Device Test

8.2.3.17

Diagnose Cycle

8.2.3.18

Endurance Run Cycle

8.2.3.19

PMT High Voltage on/off

8.2.3.20

Reset Relative Counters

8.2.3.21

Clear Image Queue

8.2.3.22

Maintain & Calibrate


Maintenance Indicator

8.2.3.23

Shading Calibration

8.2.3.24

Backup / Restore
Backup

8.2.3.25

Restore

8.2.3.26

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Service Manual

8.2.3

Digitizer service user interface menu details

8.2.3.1

Logout

Purpose

Usage

Asks to confirm the performed interventions and creates corresponding entries in


the info counter.

If data have been changed during the service intervention: Asks to perform a
backup of the device specific data.

Exit the Service Mode in a controlled way.

(1)

Select service menu: Logout

(2)

Follow the logout wizard.

Figure 106

8.2.3.2

Purpose

Usage

Home
Shows the main screen.
(1)

Select service menu: Home

Figure 107

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8.2.3.3

Purpose

Usage

Service Manual

Device Info
Show information about the Digitizer.
(1)

Select service menu:


Device Info

Figure 108

8.2.3.4

Purpose

Usage

Network Info
Show the network data of the Digitizer and the Workstation.
(1)

Select service menu:


Network Info

Figure 109

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8.2.3.5

Purpose

Service Manual

Info Counter
The Info Counter provides device specific
information and counters for troubleshooting and
evaluation of device usage.
It is part of the complete backup (as
ICN_5151_<SN>.txt file in the ZIP file) and can
also be saved separately. See section 8.2.3.25.
Figure 110 shows a miniaturized infocounter
example.
Use the Adobe reader zoom functionality to view
details.

Usage

(1)

Select service menu: Info Counter

INFO COUNTER
CR15-X
1. Site and System Info
Date:
Time:

25-Nov-2013
15:24:10

1.1 Device Info


Product Name:
Type-No:
Subtype-No:
Serial-No:
Manufacture Date:
Installation Date:

CR15-X
5151
300
947
09-Oct-2013
19-Nov-2013

EX

E
PL
AM

1.2 Site Info


Site Name:
Department Name:
City:
Site Address:
Country:
Phone:

1.3 Hardware Info


PMI Board:
Hardware revision:
FPGA Version:
Serial number:

1.10
7131
35909959

Power board:
Hardware revision:
Optic module:
Hardware revision:
Serial number:

1
3790

Pmt module:
Hardware revision:
Serial number:

2
3673

Cassette / IP Plate:
Application Type:
IP-ID Number:
Manufacturing date:
Cycles:
Last use:

Genrad PIP 100u


000420200122
Aug-2012
10
09-Oct-2013

Application Type:
IP-ID Number:
Manufacturing date:
Cycles:
Last use:

Genrad PIP 100u


000470261163
Feb-2013
2
07-Nov-2013

Application Type:
IP-ID Number:
Manufacturing date:
Cycles:
Last use:

Genrad PIP 100u


000490330265
Sep-2013
1
29-Oct-2013

Application Type:
IP-ID Number:
Manufacturing date:
Cycles:
Last use:

Genrad PIP 100u


000500264711
Feb-2013
2
09-Oct-2013

Application Type:
IP-ID Number:
Manufacturing date:
Cycles:
Last use:

Genrad PIP 100u


000590090002
Sep-2011
1
07-Nov-2013

Application Type:
IP-ID Number:
Manufacturing date:
Cycles:
Last use:

Test Equipment
009490105002
Oct-2011
2
09-Oct-2013

Application Type:
IP-ID Number:
Manufacturing date:
Cycles:
Last use:

Test Equipment
009500050010
May-2011
7
23-Oct-2013

Application Type:
IP-ID Number:
Manufacturing date:
Cycles:
Last use:

Test Equipment
009500106001
Oct-2011
1
09-Oct-2013

Application Type:
IP-ID Number:
Manufacturing date:
Cycles:
Last use:

Test Equipment
009500300117
Jun-2013
10
07-Nov-2013

Application Type:
IP-ID Number:
Manufacturing date:
Cycles:
Last use:

Test Equipment
009500300125
Jun-2013
4
07-Nov-2013

1.4 Software Info


Portex version:
Device SW release:

2011.02f
ARC_2010

1.5 Configuration Info


CPF file created:
Error Logging:
Maintenance indicator:
Destination setting:

01-Jan-1970
normal
activated
Single NX

1.6 Network Info


Hostname:
Device IP-address:
Device AE-title:
Netmask:
Default router:
Destination name:
Destination IP-address:
Destination AE-title:

DefaultDig
192.192.192.192
DIG_DEFAULT
255.255.255.0
0 192.192.192.1
local host
192.192.192.193
NX_DEFAULT

1.7 License Info


License key:
Expire date:

unknown
01-Jan-1970

2. Device Statistics
Installation Date:

19-Nov-2013

2.1 Machine Running Time


Since Installation:
Since last power-on:
Average hours / day:

1d 4h
0h 17min
1h 52min

2.2 Throughput
Total scan cycles:
Since counter reset:
Average cycles / day:

197
109
13

05-Nov-2013:
09-Oct-2013:
3. Service statistics
3.1 Repair history
Date:
06-Nov-2013

0:00:00

117
80

Total scans:
89

CBR:
89

MCBM/MTBM:
Next PM:

Cycles
15000
15088

Time
0 years
-----

Date:
05-Nov-2013
05-Nov-2013

Total scans:
88
85

CBM:
3
85

3.2 Maintenance history

Maintenance Exchange/Action
Cassette unit
Slow scan drum
Slow scan plate
IP-Drawer Module
Lubricate Cassette Unit

Cycles done
20
108
197
197
197

Date exchange
13-Nov-2013
05-Nov-2013
-------------------

3.3 HW Replacement history


Date:
Total scans: Module.ID:
3.4 SW Modification history
Date:
Total scans: SW-Release:
29-Oct-2013
72
ARC_2010pre3
09-Oct-2013
0
ARC_2009
3.5 Calibration history
Successful calibrations
Date:
07-Nov-2013
07-Nov-2013
09-Oct-2013
09-Oct-2013
09-Oct-2013
09-Oct-2013
09-Oct-2013

Total scans:
133
105
16
16
14
13
12

Cal.
Scan
Scan
Scan
Scan
Scan
Scan
Scan

Failed calibrations
Date:

Total scans:

Cal. Type:

Type:
line cal.
line cal.
line cal.
line cal.
line cal.
line cal.
line cal.

4. Technical Counters
4.1 Cassette / IP scan statistics:
Successful scans:
Format 18 x 24 cm:
130490292055
130490281573
030500264711
130490291992
130490292014
130490292030
139500300151

Total scans:
17
6
2
1
1
1
1

Format 24 x 30 cm:
120490292231
020500264711
120490281548
120490291986

Total scans:
5
2
1
1

Format 35 x 43 cm:
009510090005
000420200122
009500300117
009500050010
009500300125
000470261163
000500264711
009490105002
000490330265
000590090002

Total scans:
24
10
10
7
4
2
2
2
1
1

Format 15 x 30 cm:
140490281501
140490292153
140490292143
040500264711
140490281601
140490292179

Total scans:
19
19
17
2
1
1

Failed scans:
Format 18 x 24 cm:

Total scans:

Format 24 x 30 cm:

Total scans:

Format 35 x 43 cm:

Total scans:

Format 15 x 30 cm:

Total scans:

4.2 Test cycles:


Format:
18 x 24 cm:
24 x 30 cm:
30 x 15 cm:
35 x 43 cm:

Total scans:
5
7
5
15

Relative:
0
0
0
0

4.3 Component reliability:


PMI Board:
Total scans:
35909959
165

Inst.Date: Operating:
09-Oct-2013
6 h

Optic module:
3790
2369

Total scans:
165
0

Inst.Date: Operating:
09-Oct-2013
6 h
07-Nov-2013
0 h

Total scans:
165

Inst.Date: Operating:
09-Oct-2013
6 h

Total scans:
165
0

Inst.Date: Operating:
09-Oct-2013
6 h
07-Nov-2013
0 h

Total scans:
10
2
1
2
1
2
7
1
10
4
24
1
2
2
2
1
1
5
6
1
1
1
17
1
19
1
17
19
1

First Use:
09-Oct-2013
07-Nov-2013
29-Oct-2013
09-Oct-2013
07-Nov-2013
09-Oct-2013
09-Oct-2013
09-Oct-2013
07-Nov-2013
07-Nov-2013
07-Nov-2013
09-Oct-2013
09-Oct-2013
09-Oct-2013
09-Oct-2013
09-Oct-2013
07-Nov-2013
29-Oct-2013
09-Oct-2013
09-Oct-2013
09-Oct-2013
07-Nov-2013
29-Oct-2013
07-Nov-2013
09-Nov-2013
09-Oct-2013
29-Oct-2013
09-Nov-2013
07-Nov-2013

PMT module:
3673
Galvo:
3790
2369

Cassettes /IP Plate:


000420200122
000470261163
000490330265
000500264711
000590090002
009490105002
009500050010
009500106001
009500300117
009500300125
009510090005
009510105004
020500264711
030500264711
040500264711
120490281548
120490291986
120490292231
130490281573
130490291992
130490292014
130490292030
130490292055
139500300151
140490281501
140490281601
140490292143
140490292153
140490292179

5. Failure Statistics
5.1 Last counter resets:
Counter:
Maintenance
Relative counters

Date and Time:


05-Nov-2013 9:50:41
05-Nov-2013 9:50:40

5.2 Start-ups
Event:
Startups

Total:
84

5.3 Retries:
Event:
ICC_NumRetries_ReadBarcode
IP_Retries_ReadBC_140490281501
IP_Retries_ReadBC_140490292153

Total: Relative:
23
23
8
8
15
15

5.4 Incorrect user handling:


Event:
Cassette released during cycle:

Relative
55

Total: Relative:
2
2

5.5 Cassette and IP jams


Format 35 x 43 cm:
Error:
5.6 Error history
Error:
Date and Time:
ARC3100(010752) 19-Nov-2013 17:58:04
ARC1206(024074) 11-Nov-2013 16:35:58
ARC1206(024074) 11-Nov-2013 16:25:00
ARC3100(010752) 29-Oct-2013 13:09:36
004249
09-Oct-2013 6:39:06
020492
09-Oct-2013 6:39:05

Total: Relative:

Cassette/IP:
140490292143
140490292143
130490292055

5.7 Error list (sorted by relative):


Error:
Date first:
Date and time last:
ARC1206(024074) 11-Nov-2013
11-Nov-2013 16:35:58
ARC3100(010752) 29-Oct-2013
19-Nov-2013 17:58:04
004249
09-Oct-2013
09-Oct-2013 6:39:06
020492
09-Oct-2013
09-Oct-2013 6:39:05

Relative:
2
1
0
0

5.8 Error list (sorted by total):


Error:
Date first:
Date and time last:
ARC1206(024074) 11-Nov-2013
11-Nov-2013 16:35:58
ARC3100(010752) 29-Oct-2013
19-Nov-2013 17:58:04
004249
09-Oct-2013
09-Oct-2013 6:39:06
020492
09-Oct-2013
09-Oct-2013 6:39:05

Total:
2
2
1
1

5.9 Warning list (sorted by relative):


Warning:
Date first:
Date and time last:
022758
07-Nov-2013
07-Nov-2013 16:08:23
021506
09-Oct-2013
09-Oct-2013 7:17:51
022531
09-Oct-2013
09-Oct-2013 6:55:57

Relative:
1
0
0

5.10 Warning list (sorted by total):


Warning:
Date first:
Date and time last:
021506
09-Oct-2013
09-Oct-2013 7:17:51
022531
09-Oct-2013
09-Oct-2013 6:55:57
022758
07-Nov-2013
07-Nov-2013 16:08:23

Total:
16
8
1

Figure 110

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8.2.3.6

Purpose

Usage

Service Manual

Error Statistics
The menu Error Statistics shows hit lists (relative and total frequency) for occurred
errors for troubleshooting purposes.
The same information is also part of the info counter.
(1)

Select service menu:


Error Statistics to display the error
hit lists.

(2)

Right-click on the link Save


errorList.txt as .. to save it on the
connected PC.

Figure 111

8.2.3.7

Purpose

Usage

Service Activity Logfile


The menu Service Activity Log shows a logfile of all actions carried out with the help of
the service user interface. It is also part of the backup.
(3)

Select service menu:


Service Activity Log.

(4)

Right-click on the link Save Service


Activity Log as .. to save it on the
connected PC.

Figure 112

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8.2.3.8

Purpose

Service Manual

Software Installation
The menu Software Installation allows to upload and install software for the Digitizer.
IMPORTANT:
Software installation can be performed via USB flash drive (checked to be virus-free) or
via any PC with network connection to the Digitizer.
For software installation via USB flash drive:
Preferably use the USB flash drive which is connected in the rear of the Digitizer. When
using a different USB flash drive be aware that the Digitizer only accepts USB flash
drives with a certain specification (e.g. maximum size 4 GB).

Usage

Software installation is described in


section 11.

Figure 113

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8.2.3.9

Purpose

Service Manual

Digitizer Settings
The menu Digitizer Settings allows entering data to modify:

The local settings of the Digitizer:

Usage

Date and Time

User interface language (language of the user messages displayed by the


Error Viewer on the Workstation)

The Digitizer network settings.

(1)

Select service menu: Digitizer


Settings.

(2)

Perform the required settings.

(3)

If you want to go back to the


default Digitizer settings: Select
Load default settings.

(4)

Select Load Digitizer Network


Data from USB to read out the
data from an adc.cpf file on the
Digitizer USB flash drive.

Figure 114

This CPF file:

Can be created with the


CCM tool* or

Can be exported from the NX


configuration tool.

*The CCM tool (Configuration and Customization Manager) is by default installed on the NX workstation

NOTE:

The configuration of the Digitizer settings is described in section 4.

Function Load default settings is available as of software version ARC_1404


only.

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8.2.3.10

Purpose

Usage

Service Manual

Destination Settings
The menu Destination Settings allows entering data to modify the destination network
settings.
(1)

Select service menu: Destination


Settings

(2)

Change the required settings.

(3)

Select Load Destination Network


Data from USB to read out the
data from an adc.cpf file on the
Digitizer USB flash drive.
This CPF file:

(4)

(5)

Can be created with the


CCM tool* or

Can be exported from the NX


configuration tool.

If you want to go back to the


default destination settings: Select
Load default settings.

Figure 115

Select Test Communication to


check the network connection to
the Workstation.

NOTE:

The configuration of the destination settings is described in section 4.

Function Load default settings is available as of software version ARC_1404


only.

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8.2.3.11

Purpose

Service Manual

Site Specific Data


The menu Site Specific Data allows entering the site specific data for identification of
the Digitizer. The data are part of the Info Counter.
Must be filled-in during installation.

Usage

(1)

Select service menu: Site Specific


Data

(2)

Enter the required data.

(3)

Click OK to save the entered data.

Figure 116

8.2.3.12

Purpose

Installation Wizard
The installation wizard guides through all required steps to set up the Digitizer.
It starts automatically at first connection to the service user interface.
It calls following screens, one after another:

Digitizer settings

Destination settings

Site specific data

Error Viewer Installation

Installation Date Confirmation

As long as the installation date is not confirmed, a reminder is displayed in the service
user interface to set up the Digitizer.
Alternatively all data for set up can also be entered in separate menus below Install &
Configure.

Usage

(1)

Select service menu: Installation Wizard

(2)

Follow the further instructions.

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8.2.3.13

Purpose

Usage

Service Manual

Error Viewer Installation


The menu Error Viewer Installation allows to install the Error Viewer on the connected
PC from the browser.
(1)

Check if the Error Viewer is already


installed on the assigned workstation:
An active Error Viewer is indicated by
the Error Viewer icon on the task bar:
De-install the Error Viewer in Control
Panel > Programs and features

8.2.3.14

Purpose

Usage

(2)

Select service menu: Error Viewer


Installation

(3)

Click: ErrorViewerInstaller.msi

(4)

Follow the further instructions.

Figure 117

Log Settings
The menu Log Settings allows to toggle different levels or error logging. This may be
required to trace sporadic problems.
(1)

Select service menu: Log Settings

(2)

Adapt the required settings:

(3)

Log Level:
Standard or Extended.
Default: Standard.

Days until extended Log Level is


automatically reset to standard.
Default: 1

Click: SAVE

Figure 118

NOTE:
Only use the "extended logging" function if required for troubleshooting: Extended
logging may have an impact on the performance of the system.

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8.2.3.15

Purpose

Service Manual

Protection Mechanism
The menu Protection Mechanism allows enabling or disabling the protecting
mechanism to access the service menu. By default the protection mechanism is
disabled.
For more information to the Protection Mechanism contact the Agfa Service Manager
in the National Sales organization.

Usage

(1)

Select service menu: Protection


Mechanism

(2)

Enter access code and license code to


enable protection of service tools.

(3)

Enter a deactivation code in the


Remove license key window to
disable the protection mechanism.

Figure 119

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8.2.3.16

Purpose

Usage

Service Manual

Error Code Explanation


The menu Explain Error Code list the description for the Digitizer error codes which
are reported by the Error Viewer.
(1)

Select service menu: Explain error


code

(2)

Enter the error code and click button:


Get Error Description.
The error description is displayed.

Figure 120

NOTE:
The Digitizer issues two types of error codes:

Error Code Type


Pure service message
R&D internal error code

Example

Example code to be entered in


the Service User Interface

ARC1001 (25613)

ARC1001*

24588

24588

*Also the internal error code (in this example "25613") can be looked up.
8.2.3.17

Purpose

Device Test
The menu Device Test allows to initiate a self test of the Digitizer.
The self test is identical to the self test during boot-up of the Digitizer.

Usage

(1)

Check, that nobody is using the


system.

(2)

Select service menu: Device Test

(3)

Click: Start Selftest


Figure 121

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8.2.3.18

Purpose

Usage

Service Manual

Diagnose Cycle
The menu Diagnose Cycle allows to perform a complete scan cycle manually step by
step e.g. for troubleshooting purposes.
(1)

Select service menu: Diagnose


cycle:
The Error Viewer window opens.

(2)

Click: Confirm

Figure 122

(3)

Put a cassette into the Digitizer.

(4)

Select the IP format, if the IP size is different to 35 x 43 cm, and the drop down
box offers the possibility to change the value.
If an IP format is used which is smaller than the default format 35x43 cm, and
the proper IP size is not selected, the diagnose cycle works with default timings
for a 35x43 cm IP.

(5)

Press the grey marked buttons to perform the required actions.


See also NOTE below.

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Service Manual

Figure 123

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Service Manual

IMPORTANT:

The Error Viewer and related confirm / cancel window only pops up at the
NX workstation. This means, that in any case entering the diagnose cycle
window needs to be confirmed at the NX workstation.

Only leave the Diagnose Cycle window by the CANCEL button. Leaving it via
browser back button requires a reboot of the Digitizer to allow further service
activities.

NOTE:
Description of the colored rectangles shown in the diagnose cycle overview:

8.2.3.19

Purpose

A light blue displayed rectangle shows other statuses of the complete


cassette cycle.

A green displayed rectangle shows the current status.

A dark blue displayed rectangle shows the next possible action.

A gray displayed rectangle shows the next possible action.

Endurance Run Cycle


The menu Endurance Run Cycle allows to run up to 300 cassette cycles with or
without scanning and erasure:
This can be helpful when investigating sporadic image plate handling failures.

Usage

(1)

Select service menu: Endurance


Run Cycle:
The Error Viewer window opens.

(2)

Click: Confirm

Figure 124

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Service Manual

(3)

Enter the number of cycles

(4)

Select NO for Scanning (i.e. laser


beam switched off during scan) and /
or Erasure if required.
If set to NO: Also set the Cassette
format* (required, as without
scanning the digitizer does not know
the cassette format).

(5)

Put a cassette into the Digitizer.

(6)

Click: Start

(7)

Click Stop to interrupt before the


number of adjusted cycles is
completed.

Figure 125

IMPORTANT:

The Error Viewer and related confirm / cancel window only pops up at the
NX workstation. This means, that in any case, entering the Endurance Run
window needs to be confirmed at the NX workstation.

Only leave the Endurance Run window by the CANCEL button. Leaving it via
browser back button requires a reboot of the Digitizer to allow further service
activities.

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8.2.3.20

Purpose

Service Manual

PMT High Voltage on/off


The menu PMT High Voltage on/off allows to switch on and off the high voltage at the
PMT (Photomultplier).
To switch the high voltage off may be required, to observe the image plate run with
open covers for troubleshooting. With PMT high voltage switched on (default situation)
and with covers opened, the Digitizer is blocked for further action., as it detects incident
of light.

Usage

(1)

Select service menu: PMT High


Voltage on/off

(2)

Set the IP format which shall be


observed* and click Switch High
Voltage off to switch PMT high
voltage off: Now it is possible to
observe the scan cycle with covers
opened for the selected IP size.

(3)

To switch it on again, click


Switch High Voltage on or reboot
the Digitizer.
* with PMT High Voltage switched off, the
digitizer cannot read the bar code label,
and as a consequence does not know the
IP size. The IP size has to be entered
manually, to select the proper timings for
the scan cycle.

Figure 126

IMPORTANT:
Always switch the high voltage on before handing over the equipment to the customer.
With PMT high voltage switched off the Digitizer scans images, it does not record the
image however.
By a reset of the Digitizer (switch off / on) the high voltage for the PMT is switched on
again.

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8.2.3.21

Purpose

Usage

Service Manual

Reset Relative Counters


With the menu Reset Relative Counters the relative counters* of the info counter
are cleared. This may be required to easily track new info counter entries after a
service intervention.
(1)

Select service menu: Reset


Relative Counters

(2)

Click: OK

Figure 127

8.2.3.22

Purpose

Clear Image Queue


There are cases, where an image cannot be transmitted, and stays in the queue
forever, despite the processing station software is running. This may happen during
setup of the Digitizer. Examples:

An image is scanned while the network is disconnected. At the same time the
destination settings are changed (e.g. IP address of Workstation).

Destination AE title is wrong configured in the Digitizer.

In this case after each subsequent scan a destination not available or destination is
invalid warning is displayed.
With the menu Clear Image Queue all images in the image queue can be erased.
WARNING:
By clearing the image queue all images in the queue of the Digitizer are erased.
Retake possible.
Before clearing the image queue, check all other troubleshooting options to get the
image transmitted to the destination.

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Usage

Service Manual

(1)

Select service menu: Clear Image


Queue

(2)

Select: Clear Image Queue.

(3)

Confirm deleting the image queue by


clicking: OK
Figure 128

8.2.3.23

Purpose

Usage

Maintenance Indicator
The menu Maintenance Indicator allows:

To reset relative counters after performed maintenance.

To activate or deactivate the user message "Maintenance interval expired in


the Digitizer Remote Display if the maintenance due date is expired. By default
the maintenance notification is disabled.

To change the target values for the Mean Cycle Between Maintenance
(MCBM) and the Mean Time Between Maintenance (MTBM).

(1)

Select service menu: Maintenance Indicator

(2)

Select button Maintenance done to reset the time and cycle counters for
preventive maintenance.

(3)

Select Reminder for Preventive Maintenance yes to enable user message


"Maintenance interval expired in the Digitizer Remote Display.

(4)

Select the required interval. Note, that it is possible to select either Time based
or Cycle based maintenance, or both in parallel.

(5)

Select Done at the Maintenance parts, if one of the required activities has been
performed. This resets the respective counter.

NOTE:
For more information to the Maintenance Indicator and preventive Maintenance refer to
the Service Plan for the Digitizer, Document ID 32332049.

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Service Manual

Figure 129: Maintenance Indicator set to yes

Figure 130: Maintenance Indicator set to no

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8.2.3.24

Purpose

Service Manual

Shading Calibration
The menu Shading Calibration provides:

Functionality to compensate image inhomogeneities caused by certain properties


of the scanning system of the Digitizer (Button "Calibrate").

Possibility to view the current calibration curve (Link "Show calibration line") for
troubleshooting.

Possibility to download the current calibration data to PC (Link "Download


calibration line") for troubleshooting. Note, that the calibration curve is also part of
a complete backup.

A shading calibration has to be performed after replacement of following spare parts:

Usage

Optics Module

PMT with Light Collector

To perform a shading calibration:


(1)

Select service menu: Shading Calibration

(2)

Follow the instructions on the screen. For details refer to section 5.1

To view the current calibration curve for troubleshooting purpose:


(1)

Select: Draw calibration line

To copy the current calibration curve to PC for troubleshooting purpose:


(1)

Select: Download calibration line

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Service Manual

Figure 131

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8.2.3.25

Purpose

Service Manual

Backup
The menu Backup allows storing device specific settings and other relevant data
(e.g. info counter, logfiles etc.) in a backup Zip file (= Backup).
The backup file is one important part of the data to be provided when escalating a
Digitizer problem. It is saved with following syntax:
BAC_CR10-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP or
BAC_CR12-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP or
BAC_CR15-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP
(1)

Select service menu: Backup

Figure 132

Perform the following steps to create a complete external backup:


(1)

Choose option: Complete Backup

(2)

Click Save to USB Digitizer or Save to PC to perform the complete backup.

(3)

Wait a few seconds until the message Backup finished" is displayed.

Perform the following steps to create a backup of single files:


(1)

Choose option: Backup Single Files Only

(2)

Select the required files:

Infocounter and/or

Calibration Files and/or

Logfiles and/or

Service Activity Log

(3)

Select Save to USB Digitizer or Save to PC to perform the backup.

(4)

Wait a few seconds until the message Backup finished is displayed.

NOTE:
It is recommended to perform in any case a "complete backup".

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8.2.3.26

Purpose

Usage

Service Manual

Restore
The menu Restore is required to restore a previously created backup file of the
Digitizer.

(1)

Select service menu: Restore

(2)

Click: Read from USB Digitizer or Read from PC

(3)

Select the backup file. It is a file with following syntax:


BAC_CR10-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP or
BAC_CR12-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP or
BAC_CR15-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP

Figure 133

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8.2.4

Service Manual

Remote access to the service functions

Purpose

Remote access to the Digitizer means: Connection via a PC in the local network or
via internet.
To prevent that service actions initiated via service user interface interfere with the
operation by the customer, two safety levels are built in the software:

Level 1: When executing the function (e.g. software installation), the Digitizer status
indicator changes to red constant. The user cannot scan an image.
Note, that the status indicator only changes to red, when the function is really
executed (e.g. by pressing OK). Just by opening the menu, the safety level 1 is not
yet activated.

Level 2: The service engineer has to confirm in the Error Viewer (installed on the
assigned Workstation), that the function can be executed.

The table below shows the safety level per service menu:

Service Menu Name

Reference

Level 1:
Scanning blocked

Level 2:
Confirmation
required

Logout

8.2.3.1

no

no

Home

8.2.3.2

no

no

Device Info

8.2.3.3

no

no

Network Info

8.2.3.4

no

no

Info Counter

8.2.3.5

no

no

Error Statistics

8.2.3.6

no

no

Service Activity Logfile

8.2.3.7

no

no

Software Installation

8.2.3.8

yes

no

Digitizer Settings

8.2.3.9

yes

no

Destination Settings

8.2.3.10

yes

no

Site Specific Data

8.2.3.11

no

no

Installation Wizard

8.2.3.12

yes

no

Error Viewer Installation

8.2.3.13

yes

no

Log Settings

8.2.3.14

no

no

Protection Mechanism

8.2.3.15

no

no

Error Code Explanation

8.2.3.16

no

no

Device Test

8.2.3.17

yes

no

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Service Manual

Service Menu Name

Reference

Level 1:
Scanning blocked

Level 2:
Confirmation
required

Diagnose Cycle

8.2.3.18

yes

yes

Endurance Run Cycle

8.2.3.19

yes

yes

PMT High Voltage on/off

8.2.3.20

yes

no

Reset Relative Counter

8.2.3.21

no

no

Clear Image Queue

8.2.3.22

yes

no

Maintenance Indicator

8.2.3.23

no

no

Shading Calibration

8.2.3.24

yes

yes

Backup

8.2.3.25

no

no

Restore

8.2.3.26

no

no

*Scanning blocked during Error Viewer installation as of software > ARC_1404.

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8.3

Service Manual

Replacements
The replacement instructions are enclosed to the Digitizer spare parts as printout.
They are also available as PDF documents on the Agfa HealthCare Library: Computed
Radiography => CR Digitizers => CR 10-X => Service Enclosures.
Agfa Intranet /
The List of Service Documents, Document ID 42863712,
Agfa Portal via Internet, lists all available replacement instructions.
NOTE:
On the Agfa HealthCare Library always the latest released spare part enclosure
document is available.
Due to logistical reasons it is possible, that the document versions on the Agfa
HealthCare Library and the printout provided with the spare part are different.

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Service Manual

Maintenance
Purpose

To ensure image quality and functional reliability of the system all maintenance tasks
listed here must be carried out.
Depending on national regulations additional maintenance tasks may be required.
Maintenance frequency
The maintenance has to be carried out depending on the settings in the Maintenance
Indicator screen. Refer to section 8.2.3.23.

Step

Frequency

Classification

Reference

Diagnostics

1 per year / after


15.000 cycles*

Recommended

9.1

Visual checks and


cleaning

1 per year / after


15.000 cycles*

Recommended

9.2

Lubricating the
Cassette Unit

After 52.500
cycles**

Mandatory

9.3

Exchange of wear parts

After 105.000
cycles**

Mandatory

9.4

Checking image quality

1 per year / after


15.000 cycles*

Recommended

9.6

Finalizing preventive
maintenance

1 per year / after


15.000 cycles*

Recommended

9.7

* Recommended value, to be set in the Maintenance Indicator screen.


** Fixed value, independent on Maintenance Indicator settings.

REQUIRED TIME:
Approximately 1 hour

NOTE:
Use the Maintenance Checklist in section 9.8 to fill in the performed steps.
Hand it out to the customer after completion of the preventive maintenance.

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Service Manual

REQUIRED TOOLS

Torx key TX 20

Flash light

1,5 mm copper filter, Spare part number*: CM+9 5155 1015 2

REQUIRED CLEANING MATERIAL

Vacuum cleaner

Lint free cloth

CR phosphor plate cleaner

REQUIRED LUBRICATION MATERIAL

Isoflex Topas NB52 (50 ml), Spare Part Number*: CM+9 9999 9247 0

REQUIRED SPARE PARTS


In case of a preventive maintenance after 105.000 cycles, following spare parts are
required:

"Cassette Unit Multiformat", spare part number*: CM+6077160

Slow Scan Plate with Belt Tensioner", spare part number*: CM+6040520

Slow Scan Drum with Pulley", spare part number*: CM+6040490

"IP Drawer Module Multiformat", spare part number*: CM+6077181

* The last digit in the spare part number indicates the spare part revision at release of
this document. When ordering, the actual revision of the spare part is delivered.

NOTE:
Digitizers with subtype 100, 110, 200 and 210 are specified for a lifetime of 7 years or
14.000 scan cycles. Therefore spare parts for subtypes 100, 110, 200 and 210 are not
listed as required spare parts to be replaced after 105.000 cycles.

9.1

Diagnostics

9.1.1

Questioning of the customer


(1)

Ask the customer for issues with the Digitizer since the last maintenance.

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9.1.2

9.1.3

9.1.4

Service Manual

Analyzing the Info Counter


(1)

Start the browser on the NX Workstation.

(2)

Enter the Digitizer IP address (e.g. 192.192.192.192) in the browser address


window.

(3)

Enter username and password which is provided during the service training.

(4)

Click menu Infocounter.

(5)

Check the entries in menu 5.6 Error History.

(6)

Check the meaning of the errors in service menu Error Code Explanation.

Analyzing the Maintenance Indicator


(1)

Click menu Maintenance Indicator.

(2)

Check the setting for Reminder for Preventive Maintenance: If it is set to yes,
enter the displayed Maintenance Status values in the maintenance checklist.

(3)

Check the remaining cycles and time for the exchange of wear parts or
lubrication of the Cassette Unit.

Documenting the technical image quality of the system


NOTE:
For a detailed description on how to create a flatfield image, refer to section 5.
(1)

Select an image plate of size 35x43 cm. If this is not available on site: Select the
widest available image plate.

(2)

Prepare the image plate. Refer to section 5.1.1.

(3)

Expose a flatfield. Refer to section 5.1.2.

(4)

Identify the image plate: Selection examination type System Diagnosis >
Flatfield. See IMPORTANT note below.

(5)

Scan the image plate.

(6)

Check image quality.

(7)

Keep the image for comparison after the maintenance.

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Service Manual

IMPORTANT:
By selection of examination type System Diagnosis > Flatfield,
the correct settings for image processing of the flatfield are used.
Any other examination type gives a result which cannot be used for image evaluation.

9.2

Visual checks and cleaning

9.2.1

Checking the condition of the image plates


Perform following steps at each image
plates on site:
(1)

Take out the image plate.

(2)

Check the image plate for damage


or dirtiness.

(3)

Check the Bar Code Label for


dirtiness.

(4)

Clean image plate and /or Bar


Code Label with a lint free cloth
and CR Phosphor Plate Cleaner if
required.

Bar Code Label


5151_maint_004.cdr

Figure 134

9.2.2

Checking of Power and Network Cable


(1)

Switch off the Digitizer.

(2)

Unplug the mains and network cable at the Digitizer.

(3)

Check the condition of both cables:


No damages at insulation visible
No symptoms of bending or squeezing visible.

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9.2.3

Service Manual

Checking the condition of the Cassette Unit


(1)

Remove and examine the Cassette Unit:


No damage visible.

(2)

Check the condition of the brushes


and the cassette flap.
Both are in good condition: No
damage visible causing intruding
light.

5151_MAINT_002.cdr

Figure 135

9.2.4

Checking the condition of the Digitizer covers


(1)

9.2.5

Check the condition of the Digitizer covers:


Covers are in good condition: No damage visible causing intruding light.

Subtypes 300 and 310: Removing the IP Drawer Module and checking condition
(1)

Remove two screws.


8 mm

5151_ENC_016a.cdr

Figure 136

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Service Manual

(2)

Pull out the IP Drawer Module


Multiformat a few centimeters.

(3)

Open the cable holder (A).

(4)

Disconnect the motor cable (B).

(5)

Open the cable holder (C).

5151_ENC_016b.cdr

Figure 137

(6)

Turn the IP Drawer Module


Multiformat by 180 (A).

(7)

Disconnect the
light sensor cable (B).

(8)

Remove the IP Drawer Module


Multiformat.

5151_ENC_001g.cdr

Figure 138

(9)

Check condition of the rubber


surface of the three magnetic
rollers.

Rubber is not damaged.

Underlying magnets are


completely covered.

Magnets

Rubber surface

5151_Maint_006.cdr

Figure 139

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Service Manual

(10) Check whether all five magnet


bars are present.

5151_Maint_007.cdr

Figure 140

(11) In case the Digitizer reached


45.000 cycles: Lubricate the cams
of the ID Drawer Module
Multiformat.
See IMPORTANT note below.

5151_Maint_008.cdr

Figure 141

IMPORTANT:
When lubricating the cams of the IP Drawer Module Multiformat, use grease sparingly.
It must be avoided that dropping grease contaminates the Digitizer.

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9.2.6

Service Manual

Subtypes 100, 110, 200 and 210: Removing the IP Drawer Module and checking
condition
(1)

Remove two screws.


8 mm

5151_ENC_016.cdr

Figure 142

(2)

Take out the IP Drawer Module.

A
5151_ENC_017.cdr

Figure 143

(3)

Check condition of the rubber


surface of the three magnetic
rollers.

Rubber is not damaged.

Underlying magnets are still


completely covered.

Magnets

Rubber surface

5151_Maint_010.cdr

Figure 144

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9.2.7

Service Manual

Cleaning the inner side of the Digitizer


(1)

Remove the IP Guide Cover.

90

5151_ENC_014a.cdr

Figure 145

(2)

Clean following parts with a


vacuum cleaner.

IP Guide Plate

IP Drawer Module
(Multiformat)

Bottom plate of the Digitizer.

5151_Maint_011.cdr

Figure 146

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9.2.8

Service Manual

Checking the Erasure Unit


CAUTION:
Sensitive surface. Reduced image quality possible due to clouded reflector.

Do not touch the reflector of the erasure unit by hand.

Do not use cleaning agents to clean the reflector.

Only use a lint-free cloth for cleaning.

WARNING:
During operation the erasure unit is hot: Risk of burns.

(1)

Do not touch the Erasure Unit as long as it did not cool down.

Remove the Erasure Unit screws.

8 mm

5151_ENC_008.cdr

Figure 147

(2)

Remove the Erasure Unit.

(3)

Check the condition of the


reflector. Clean with a lint free
cloth if required.

A
B

5151_ENC_009.cdr

Figure 148

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9.2.9

Service Manual

Cleaning the scan drive


The following steps (1) to (6) are not required, if the Digitizer reached 105.000 cycles,
and the wear parts "Slow Scan Plate with Belt Tensioner" and "Slow Scan Drum with
Pulley" are exchanged. Refer to section 9.4.
(1)

Remove the Top Cover.


12 mm

3x

3x
5151_ENC_003a.cdr

Figure 149

(2)

Remove the Left Cover.

12 mm
A

5151_ENC_019.cdr

Figure 150

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(3)

Service Manual

Remove the C-clip.

5151_ENC_028a.cdr

Figure 151

(4)

Remove the Slow Scan Bearing.

5151_ENC_028b.cdr

Figure 152

(5)

Remove the Slow Scan Belt.

5151_ENC_028c.cdr

Figure 153

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(6)

Service Manual

Clean following parts with a lint


free cloth and CR phosphor plate
cleaner.

Slow Scan Belt.

Slow Scan Pulley.

Axle of the Slow Scan Drive.

5151_Maint_012.cdr

Figure 154

(7)

Turning the scan drum by hand,


visually check the scan drum for
dirt or sticking magnetic particles.

(8)

Clean the scan drum with a lint


free cloth and manually remove
magnetic particles if required.

5151_Maint_013.cdr

Figure 155

9.2.10

Using the cleaning brush to clean the Light Collector and mirror
CAUTION:
Damage of the image plate possible if cleaning brush is not in its home position.

Always drive back the cleaning brush to home position.

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(1)

Service Manual

Shift the cleaning brush to the right


over the complete scan length and
back again.

5151_ENC_016f.cdr

Figure 156

9.3

Lubricating the Cassette Unit Multiformat


Lubricating the Cassette Unit Multiformat is required only, in case the Digitizer reached
52.500 cycles.
Recommendation: In case of a maintenance at 45.000 cycles, perform this step now.
(1)

Remove the Cassette Unit Cover.


12 mm

5151_ENC_043.cdr

Figure 157

(2)

Lubricate the lower part of the Cassette Unit at the places as indicated in
Figure 158.

IMPORTANT:
When lubricating the Cassette Unit, use grease sparingly.
It must be avoided that dropping grease contaminates the image plates or the
Cassette Unit.

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Service Manual

5151_maint_001.cdr

Figure 158

(3)

Turn the Cassette Unit.

(4)

Lubricate the marked surfaces.

5151_Maint_017.cdr

Figure 159

(5)

Shift back the movable assembly.

(6)

Lubricate the two pins.

5151_Maint_015.cdr

Figure 160

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Service Manual

(7)

Keep the movable assembly with


one hand

(8)

Press the release lever.

(9)

Gently release the movable


assembly.

5151_Maint_016.cdr

Figure 161

9.4

Exchanging wear parts


(1)

(2)

9.5

Exchange the following wear parts.

Cassette Unit Multiformat

Slow Scan Plate with Belt Tensioner

Slow Scan Drum with Pulley

IP Drawer Module Multiformat

Follow the instructions in the replacement instructions which are part of


delivery.

Reassembling the Digitizer


(1)

Remount all parts. Refer to IMPORTANT note below.

(2)

Connect power and network cable.

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Service Manual

IMPORTANT:
When mounting the Cassette Unit
Multiformat in its Cover, keep the left
cassette flap open.
Be careful, not to squeeze your finger.
Only insert it this far, that the flap just
opens.

5151_MAINT_003.cdr

Figure 162

9.6

Checking image quality


(1)

Expose a flatfield on the same image plate that was used to record the image
quality at start of the preventive maintenance.

(2)

Indentify and scan the image plate.

(3)

Compare these image with the image before the maintenance.

(4)

In case of image artifacts: Troubleshoot as described in section 7.

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Service Manual

9.7

Completing the maintenance

9.7.1

Confirming the preventive maintenance


(5)

In the service user interface select


menu Maintenance Indicator.

(6)

If the Maintenance Indicator is


switch to yes: Click Maintenance
Done.

(7)

In case of exchange of wear parts


or lubrication of the Cassette Unit:
Select Done for each single
performed task.

(8)

Select menu Backup and perform


a backup.

(9)

Click Logout.
Figure 163

9.7.2

9.8

Informing the customer


(1)

Fill-in the maintenance checklist. See chapter 9.8.

(2)

Hand-over the maintenance checklist and inform the customer about the results
of the preventive maintenance.

Maintenance Checklist
(1)

Double-click the attachment icon to


open the Maintenance Checklist.

Maintenance Checklist

Maintenance Checklist

CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader

CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader

Digitizer Serial Number


Total cycles since installation:
Cycles since last maintenance:
Date:

E
L
P
#

Task

16.

Exchange wear parts, in case the


digitizer reached 105.000 cycles:

Not
applicable

OK / Done

NOT OK

Solved

Cassette Unit Multiformat

Service Engineer name:

Slow Scan Plate with Belt


Tensioner

Maintenance steps based on Service Manual, Document ID 42866196, chapter 9, Maintenance.

Slow Scan Drum with Pulley

IP Drawer Module Multiformat

Task

1.

Ask the customer for issues with the


Digitizer.

2.

Analyze the infocounter.

3.

Analyze the Maintenance Indicator.

4.

Document the technical image quality of


the system.

5.

Not
applicable

NOT OK

Solved

17.

Reassemble the Digitizer

18.

Check image quality

Items to be solved:

M
A
X

Check the condition of the image plates.

6.

Check the power and network Cable.

7.

Check the condition of the Cassette


Unit.

8.

Checking the condition of the Digitizer


covers.

9.

OK / Done

Description

Recommended due date

Remove IP Drawer Module (Multiformat)


and check condition.

10.

In case the Digitizer reached 45.000


cycles: Lubricate the cams of the ID
Drawer Module Multiformat.

11.

Clean the inner side of the Digitizer.

12.

Check the Erasure Unit.

E
13.

Clean the Scan Drive.

14.

Use the cleaning brush to clean the


Light Collector and mirror.

15.

Lubricate the Cassette Unit Multiformat,


in case the digitizer reached 52.500
cycles.

Template Date: 12-2013


Version 1.0

English Template Node ID 43358821

Last printed: 2013-12-04


Page 1 of 2

Template Date: 12-2013


Version 1.0

English Template Node ID 43358821

Last printed: 2013-12-04


Page 2 of 2

Figure 164

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Service Manual

10

Release information

10.1

Software Release ARC_1103


Release Date

03/2012

Digitizer SNs

Type 5151 / 100: SN 1000

Availability

USB flash drive, delivered with the Digitizer

Prerequisites

The NX workstation connected to the Digitizer requires


software NX 2.0.8700 / 3.0.8700.
For additional system component compatibility
information refer to following documents:

Reference Document

10.1.1

Solution Structure Data Document, Document ID


30781759

CR/DR Interoperability Matrix, Document ID


31333326

None

Features of Software ARC_1103


Software ARC_100X contains all features which are required to perform the functions
as specified in the "Intended Use" statement.
For more information to the "Intended Use" statement refer to CR 10-X Service Manual
section 3.1, Safety Guidelines / General Repair Instruction.

10.1.2

Known Software Issues of Software ARC_1103


In some cases wrong or incomplete error messages are displayed.

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10.2

Service Manual

Software Release ARC_1201


Release Date

05/2012

Digitizer SNs

Software ARC_1201 is installed in Digitizers with SN


1039 and additionally in SN 1014, 1016, 1018, 1019,
1020, 1028 ex factory.

Availability

Agfa HealthCare Library*

USB flash drive, delivered with the Digitizer

The NX workstation connected to the Digitizer requires


software NX 2.0.8700 / 3.0.8700.

Prerequisites

For additional system component compatibility


information refer to following documents:

Reference Document

Solution Structure Data Document, Document ID


30781759

CR/DR Interoperability Matrix, Document ID


31333326

DD+DIS033.12E, Service Bulletin No. 01,


Digitizer CR 10-X released for controlled Delivery

* On the Agfa HealthCare Library only the latest software release can be downloaded.

10.2.1

New Features and solved Issues of Software ARC_1201

A new Error Viewer version 2.0.9.0 is released together with software ARC_1201.
New features of the Error Viewer:
o Connection between Digitizer and PC is checked periodically: Status indicator
switches to "red triple flashing" if a "ping" to the configured PC fails and to
"fast red blinking" if the connection to the Error Viewer fails. The network
connection failure has the higher priority.
o Title of the Error Viewer panel is changed to "AGFA Digitizer Remote Display".
o If an error is displayed, the user can browse through all previous errors i.e.
errors messages which were closed by pressing the "OK" button.
o Displays now the status connected or offline in the new status bar.
o The Digitizer checks now the version of the Error Viewer: If this version is not
compatible to the Digitizer software or has severe known bugs, the Digitizer
switches the status indicator to "red fast blinking" to indicate that the
ErrorViewer must be updated to the version which is integrated in the Digitizer
software.
Reliability of the barcode reading improved.
Photomultiplier flash memory errors are repaired automatically: The software
doesn't crash anymore if the Photomultiplier flash memory is corrupted.

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10.2.2

Service Manual

Galvo adjustment is optimized: The adjustment is checked and repeated once per
minute if required.
Infocounter values like installation/manufacture date and machine running time are
corrected.
Image is not lost anymore for following special case:
- Network is disconnected during scan and
- Cassette is not removed after scan and
- Digitizer is switched off afterwards

Known Software Issues of Software ARC_1201


When running service menu Endurance run without scanning or without erasing: The
status is not updated. It remains on "feeding IP".

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10.3

Service Manual

Software Release ARC_1202


Release Date

07/2012

Digitizer SNs

Software ARC_1202 is installed in Digitizers with


SN 1215 and additionally in 1206, 1211 and SN 1212
ex factory.

Availability

Agfa HealthCare Library*

USB flash drive, delivered with the Digitizer

The NX workstation connected to the Digitizer requires


software NX 2.0.8700 / 3.0.8700.

Prerequisites

For additional system component compatibility


information refer to following documents:

Reference Document

Solution Structure Data Document, Document ID*


30781759

CR/DR Interoperability Matrix, Document ID*


31333326

DD+DIS184.12E, Service Bulletin No. 03,


Software Update ARC_1202 available to solve Galvo
Error 10852

* On the Agfa HealthCare Library only the latest software release can be downloaded.

10.3.1

Solved Software Issues in Software ARC_1202


In software ARC_1202 the Galvo adjustment time is adapted: This prevents error
10852 (Adjust Galvo failed) which may appear at a Digitizer fully warmed up and
operated at higher ambient air temperature.

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10.4

Service Manual

Software Release ARC_1302


Release Date

09/2012

Digitizer SNs

Software ARC_1302 is installed in Digitizers with


SN 1517 and additionally in SN 1381, 1424, 1428,
1429, 1430, 1433, 1435

Availability

Agfa HealthCare Library*

USB flash drive, delivered with the Digitizer

The NX workstation connected to the Digitizer requires


software NX 2.0.8700 / 3.0.8700.

Prerequisites

For additional system component compatibility


information refer to following documents:

Reference Document

Solution Structure Data Document, Document ID*


30781759

CR/DR Interoperability Matrix, Document ID*


31333326

DD+DIS189.12E, Service Bulletin No. 04,


Software Update ARC_1302 available

* On the Agfa HealthCare Library only the latest software release can be downloaded.

10.4.1

Solved Software Issues in Software ARC_1302

Solution for Headquarter Complaint HQ_1207130004:


With ARC_1302 also a new version of the Digitizer operating system is installed.
This solves the issue with some Digitizer USB flash drives, being too slow for
software installation.

In software ARC_1201 a workaround was implemented to prevent a software


crash in case of Photomultiplier flash memory errors. Now the final solution is
implemented, to prevent read and write errors of the Photomultiplier flash memory.

Solved sporadic software issue with Error Viewer being offline each 15 seconds.
The issue may appear if Digitizer and PC are switched on at the same time.

Solved issue with green blinking status LED after scan for several minutes, if an
error occurred during scan.

The feedback messages during service function endurance run are now updated
with each step (feeding IP, scanning, erasing etc.). Before, the feedback
messages stopped with feeding IP, despite endurance run worked fine.

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10.4.2

Service Manual

Solved error ARC_4004 (22757) after exchange of the PMI Board: This error
needed to be solved by performing a shading calibration.

The default destination settings, that are configured after installing software
including formatting, are identical now with the destination settings as shipped
from production.

The shading calibration now also can be performed, if the NX application software
is not running.

Solved issue with wrong error message, if the transfer of the ID data from NX to
the Digitizer does not work correctly: Wrong error message: Error occurred.
Image plate is not scanned and erased.. Correct error message: Error during
read-out of the ID data. Restart PC and Digitizer.

Solved software hang-up if the service function endurance run was started and
stopped again before a cassette was inserted.

New Features of Software ARC_1302

Improved error code descriptions for all error codes. They are also available offline
in service manual section 3.3, Troubleshooting.

Function to read the barcode on the image plate is more reliable.

File ErrorInformation.html with information about the last error (if an error occurs)
is written to USB flash memory if the connection to the Error Viewer on the
NX workstation is not available. This file is removed again when the Error Viewer
is reconnected.

Support of new type of "PMT with Light Collector". As a consequence, the spare
part "PMT with Light Collector" requires software ARC_1302. The enclosure
document to the spare part is adapted accordingly.

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10.5

Service Manual

Software Release ARC_1304


Release Date

10/2012

Digitizer SNs

Software ARC_1304 is installed in Digitizers with SN


1551 and additionally in SN 1377, 1381, 1405, 1424,
1428, 1482, 1495, 1516 to 1523, 1525 to 1528, 1533,
1534, 1537 to 1549 ex factory.

Availability

Agfa HealthCare Library*

USB flash drive, delivered with the Digitizer

The NX workstation connected to the Digitizer requires


software NX 2.0.8700 / 3.0.8700.

Prerequisites

For additional system component compatibility


information refer to following documents:

Reference Document

Solution Structure Data Document, Document ID*


30781759

CR/DR Interoperability Matrix, Document ID*


31333326

DD+DIS189.12E, Service Bulletin No. 06, Software


Update ARC_1304 available

* On the Agfa HealthCare Library only the latest software release can be downloaded.

10.5.1

Solved Software Issues in Software ARC_1304


Software ARC_1304 solves some software issues, that appeared in production only:
During boot-up the target high voltage for the Photomultiplier is not reached. Bootup stops with error ARC2202 (10753). In software ARC_1304 the adjustment for
the target high voltage is optimized to prevent the issue (HQ_1210190006).
When the image plate is slipping on the scan drum before scanning starts, the
slow scan motor decelerates already before the last few scan lines were scanned.
This may lead to a decreased density at the last few scan lines (< 1 mm scan
length) (HQ_121008000).
In software ARC_1304 scanning is extended by 3 mm to have enough safety
margin.
Warning messages about scan length deviations are issued in the Error Viewer,
despite no image distortions are available. In software ARC_1304 the mechanism
to display the warning message is less sensitive.
Sporadically the Begin of Scan signal is detected too early, due to a timing
problem. In this case error ARC4200 (4254) is displayed. After a reboot the image
is usually scanned without error message. In software ARC_1304 the timing
problem has been corrected.

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10.6

Service Manual

Software Release ARC_1404


Release Date

04/2013

Digitizer SNs

Software ARC_1404 is installed in following Digitizers ex


factory.

Availability

Type

SNs

5151/100

SN 2.500 and additionally in SN 2.342


and 2.497

5151/110

SN 20.001

5151/200

SN 30.001

5151/210

SN 40.001

Agfa HealthCare Library*

USB flash drive, delivered with the Digitizer

The NX workstation connected to the Digitizer requires:

Prerequisites

For type 5151/100 and 110 software NX 2.0.8700 /


3.0.8700.

For type 5151/200 and 210 software NX 2.0.8800 /


3.0.8800.

For additional system component compatibility


information refer to following documents:

Reference Document

Solution Structure Data Document, Document ID*


30781759

CR/DR Interoperability Matrix, Document ID*


31333326

DD+DIS084.13E, Service Bulletin No. 10, Software


ARC_1404 available

* On the Agfa HealthCare Library only the latest software release can be downloaded.

NOTE:
Software ARC_1404 is the first software which supports also the three Digitizer
subtypes 110, 200 and 210 that were introduced in 04-2013.

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10.6.1

10.6.2

Service Manual

Solved Software Issues in Software ARC_1404

Contains solution for Digitizer service user interface access problems with Internet
Explorer 9 as long as IP address is on 192.192.192.192, by an upgrade of the
Digitizer operating system. A detailed symptom description and workaround was
communicated with SB No. 08 (HQ_1301090001).

Prevents image fault on the last 7 cm of the Image due to image plates delivered
with wrong IP size code. This issue was communicated with MSB No. 09.
As of software ARC_1404 a wrong IP size code is ignored, so that also image
plates of the affected lot numbers can be used again.

New Features of Software ARC_1404

Together with ARC_1404 a batch file is released to make the Digitizer compatible
with the Error Viewer implemented in SE 2.0. The usage of the batch files is
described in SE 2.0 Service Manual DD+DIS222.11E, Chapter 5, Configuration, as
of revision 2. The batch file is available in the SE 2.0 software download area.

Supports the additional Digitizer subtypes 110, 200 and 210.

Some minor improvements in functionality for the operator:

Displays now an error message if an empty USB flash memory is detected at


start-up.

Blinking of status indicator during a scan cycle improved: Now the pause
between two "LEDs ON" states is always the same time, even at end of the
cycle. Previously this pause could be Zero in some cases (i.e. green status
LED continuously ON).

Improved clean-up cycle at start-up: The IP is moved to the tray only as


much as necessary to be able to find IP and move IP back into the cassette
(i.e. not a fixed distance anymore). This way the IP cannot be lost on the tray
anymore.

Some minor improvements in functionality for the service user:


o

Log file dump in case of an error: A so-called malfunction file with the syntax
MALF_TYPE_SN_ERRORCODE_DATE_TIME is generated for each
occurring error. These malfunction files are automatically part of a complete
backup and part of the logfiles backup. They contain all required logfiles and
configuration files for error evaluation when escalating a problem.

Creates an automatic backup file on the USB flash drive at logout if the
configuration was changed and no backup was made.

Error Viewer shows now correct time stamps in its error history, i.e. the time
when the error occurred.

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Service Manual

Restoring the backup file does not overwrite the infocounter and service
activity log file anymore.
Images can now be deleted from the image queue via the service interface.

Endurance run doesn't hang-up anymore if it is stopped in between.

ErrorViewer starts now correctly if two Ethernet network cards are installed in
NX and the Digitizer is switched off when the PC is started: No hang-up
anymore.

Counters for IP cycles and operating hours in the optic module and PMT with
Light Collector are now working correctly.

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10.7

Service Manual

Software Release ARC_2012


Release Date

01/2014

Digitizer SNs

Software ARC_2012 is installed in following Digitizers ex


factory.

Availability

Type

SNs

5151/100

SN 5.000

5151/110

SN 20.500

5151/200

SN 30.500

5151/210

SN 40.500

Agfa HealthCare Library*

USB flash drive, delivered with the Digitizer

The NX workstation connected to the Digitizer requires:

Prerequisites

For type 5151/100 and 110 software NX 2.0.8700 /


3.0.8700.

For type 5151/200, 210, 300 and 310 software


NX 2.0.8800 / 3.0.8800.

For additional system component compatibility


information refer to following documents:

Reference Document

Solution Structure Data Document, Document ID*


30781759

CR/DR Interoperability Matrix, Document ID*


31333326

DD+DIS205.13E, Service Bulletin No. 15, Document ID :


43678653

* On the Agfa HealthCare Library only the latest software release can be downloaded.

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10.7.1

Service Manual

Solved Software Issues and Improvements in Software ARC_2012

PR1307090004: Improved galvo* control to support Optic Modules with extreme


galvo characteristics and to minimize errors ARC2101 (10852).
*Galvo = motor for oscillating mirror in the optic module.

New status indicator blinking codes are introduced to prevent the user from
pressing the cassette release button too early. For details see Note below.

NOTE:
The blinking code as of software ARC_2012 is changed as follows, compared to the
blinking codes in software ARC_1201 to ARC_1404:

10.7.2

The previous green 600 ms on / 600 ms off blinking if scan cycle is active is
changed to a 350 ms on / 350 ms off yellow blinking.

The previous blue 600 ms on / 600 ms off blinking if erasure cycle is active is
changed to a 350 ms on / 350 ms off blinking. The colour did not change.

Solved software issues with software ARC_2012

Solved memory leaks in the Error Viewer and some software components of
software ARC_1404, which can lead to a software crash of the digitizer, when it is
switched on for many hours.

Improved error handling in case of IP jams and barcode reading errors by clear
separation of error causes.

Changes of service functionality:


o

The error ARC2101 (10852) is split up in three different error codes (additional
error codes ARC2101 (10858) and ARC2101 (10859)) to be able to
distinguish between different reasons for galvo failures.

The latest USB driver is now always installed at software installation, no


matter from which software version it starts.

The digitizer installation date is automatically set after 10 days of usage (i.e.
minimum one scan cycle on 10 different days).

Backup file contains now all digitizer specific files (module counters, settings
and module information like e.g. serial number).

Modules (PMI board, Photomultiplier, Optic Module) store now the list of
devices, in which they have been installed, correctly.

Service function "Reporting > Error Statistics" does not crash anymore.

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Service Manual

If the Error Viewer is uninstalled, the specific settings (e.g. the used IP
address in case of several installed network cards) are now kept automatically
and needs not be set again after installing the new Error Viewer.

A software installation with formatting restores now only some necessary


settings like network settings. Language settings, site information and
destination configuration are removed and have to be set again.

If the barcode cannot be read because the image plate cannot be transported
to the scan drum correctly, an image plate handling error instead of a barcode
reading error is now displayed and stored in the infocounter. This prevents
unnecessary optic module replacements.

If reading of the barcode fails, but the barcode can be read after some retries,
the number of needed retries is stored in the infocounter for each image plate /
barcode.

The USB flash memory, delivered with the digitizer, contains now the DICOM
limit pattern. Before only the limit pattern in native NX format was included.

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10.8

Service Manual

Software Release ARC_2102


Release Date

02/2014

Digitizer SNs

Software ARC_2102 is installed in following Digitizers ex


factory.

Availability

Type

SNs

5151/100

SN 5.187

5151/110

SN 20.525 and in SN 20.521, 20.522,


20.523

5151/200

SN 30.550, 30.568, 30.569, 30.572,


30.573, 30.574, 30.575

5151/210

SN 40.520

5151/300

SN 50.003

5151/310

SN 45.002

Agfa HealthCare Library*

USB flash drive, delivered with the Digitizer

The NX workstation connected to the Digitizer requires:

Prerequisites

For type 5151/100 and 110 software NX 2.0.8700 /


3.0.8700.

For type 5151/200, 210, 300 and 310 software


NX 2.0.8800 / 3.0.8800.

For additional system component compatibility


information refer to following documents:

Reference Document

Solution Structure Data Document, Document ID*


30781759

CR/DR Interoperability Matrix, Document ID*


31333326

DD+DIS013.14E, Service Bulletin No. 16, Document ID


44052584

* On the Agfa HealthCare Library only the latest software release can be downloaded.

DOCUMENT CONTROL NOTE:


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10.8.1

Service Manual

New features of software ARC_2102


CR 15-X / CR Multiformat Reader is supported. This involves following software
changes:

The service GUI contains a new menu Maintenance Indicator. For details to this
menu refer to SB No. 14, Document ID 43357111.
If the maintenance indicator is configured: The user is reminded about a
preventive maintenance visit after each boot-up, as soon as the configured time
or cycle counter is reached.
Independent on the maintenance indicator configuration: The user is reminded
about a preventive maintenance visit after each boot-up, as soon as 52.500
cycles or 105.000 cycles are reached.
A second light sensor as part of the IP Detection Double Light Sensor is
supported. This sensor checks IP run for IP sizes other than 35 x 43 cm.
The IP Drawer Motor for CR 15-X / CR Multiformat Reader is permanently
controlled after scan, to enable cassette release.

Note, that these software changes are also present in software ARC_2012. They were
not communicated with SB15, Software ARC_2102 available with several
improvements, as ARC_2012 was not released yet for CR 15-X / CR Multiformat
Reader.
10.8.2

Solved software issues with software ARC_2102

A new galvo* control algorithm shifts the start of the galvo pulse to support a wide
range of galvos. This solves the error messages ARC2101 (10852) with aged
galvos (short pulses) and with high temperature and humidity (long pulses) and
improves the stability of the galvo. This additionally minimizes the occurrence of
user message 327 (internal error 4305: Adjustment of digitizer components) if
the user pushes the cassette into the input slot roughly (PR1307090004).
*Galvo = motor for oscillating mirror in the optic module.

Barcode reading algorithm improved. Inhomogeneous barcodes are now read


successfully.
Correct error message is displayed if barcode cannot be read.
The Digitizer Remote Display shows messages in Norwegian language, too.

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DD+DIS155.11E

11

Service Manual

Upgrade procedure
The upgrade procedure is not integrated in this Service Manual.
Refer to the following documents:

12

Document

Reference

Installation instructions for


Digitizer software
ARC_2102 and higher
versions

Document ID 34181094

Agfa Intranet
Agfa Portal via Internet

Spare parts
The spare parts list is not integrated in this Service Manual.
Refer to the following documents:
#

Document

Reference

Spare Parts List CR 10-X /


CR Reader / CR 12-X / CR
Advanced Reader / CR 15X / CR Multiformat Reader

Document ID 33979680

Spare Parts List NX


2.0.8700 / 3.0.8700

Document ID 35994465

Spare Parts List NX


2.0.8800 / 3.0.8800

Document ID 39101843

2
3

Agfa Intranet
Agfa Portal via Internet

Agfa Intranet
Agfa Portal via Internet

Agfa Intranet
Agfa Portal via Internet

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Agfa Company Confidential

DD+DIS155.11E

Wiring diagram
A

2, 5AT

P5

BU11

* 50/ 50

* 50/50

P22

ST27

* 6/ 6
F1#8

+12V

1AT
LED gn
F1#7

LED rd
F1#6
2,5AT
Type 2xx /3xx: 3,5AT

P18

P4

for Type 2xx/3xx:


Power 2 Board

1AT

* 4/ 4

+5VD

BU5

2, 5AT

Reset
S3

* 4/ 4

1AT

ST5

36

#4/ 10

710

#4/ 10

* 4/ 4

BU7

#2

BK
3/ 4

4/ 4

3/ 4

4/ 4

1/ 4

#2 /4

#2 /4

1/8
WHBK2/8
RD 3/8
WHRD4/8
WHGN5/8
GN 6/8
WHBU7/8
BU 8/8

BU9

#2/ 4

P2

LD21
green

LD 20
red

#2/ 4

1,3 V+

Erasure Unit LED Board


LD1
red

P1
2,4 G ND

GN

A 602467.

BK

WH BK
WHG N

BK
A

S2

RD

ST5909X2508A
M2

YE

M1
ST 4118M 1204
Stepper Motor Drawer

BU8

BK

BK

BK

OVERHEAT
PROTECTION

BK

BU

F 8. 5170.4212.

BU

2/ 4

4/4
4/4

RD
WH
YE

RD
BU

1/8
2/8
3/8
4/8
5/8
6/8
7/8
8/8

1/4
2/4
3/4
1/4
2/4
3/4

BU1

GN

BK

BK

GN
RD
BU

BU

BK

A602421 .
RD
WH
YE

BK

S1

ST1

BU2

RD

IP Drawer
Light Sensor*

A602420.

WH

* 4/ 4

*IP Drawer Light Sensor Multiformat


in subtype 300 and 310

BK

ST2

ST1

#2

twisted pair

IMPORTANT
Fuses are shown for information purpose only.
Do not replace any fuse.

BU6

1,3 V+
#2/ 4

2, 4 GN D

BU3

* 4/ 4

Ty pe 3x x : A602425.

#4

P16
#2/ 4

BU3

ST1

Cassette Detection
Light Sensor

A602419.
1,2

P15
P21

3/ 8
4/ 8
7/ 8
8/ 8

1/8
2/ 8
5/ 8

P21

3/ 8
4/ 8
7/ 8
8/ 8

6/ 8

1/8
2/ 8
5/ 8

6/ 8

F33
Type 2xx/3xx only

1AT

Subtype 1xx/2xx
only

IP Detection
Light Sensor

12V

F29

+13V

* 4/ 4

2,5AT
F28

BU18 ST1

#4

+24V R es _M irr

F27

* 8/ 8 * 8/ 8

User Interface Board

A602418.

* 4/ 4

1/4

ST4 P19

Subtype 3xx only

IP Detection
Double Light
Sensor

2/ 4

A602417.
#8

ST18

*6/6

1AT

F31

2,5AT
5V F I X_IP F32
*8/8

* 6/ 6

+8V

F24

Slow Sc an

ST3

ST28 P1

#6

2,5AT

Power Board

* 10/10

* 8/ 8

A602423.

* 6/ 6

F19

ST1#1

P1

* 4/ 4

+20V

*10/10

Page 2. 1A
to PMI Board

A602431.

#4

PE

LD 39
green

P3
*10/10

R552

P1
*10/10

R 553

ACN

S1

Power Supply 24VDC/150W

OFF

ACL

D ILSWIT CH

INPUT

100 to 240V 50/60Hz

#50

A602465.

13

Service Manual

WHRD
WHBU
BU

Stepper M otor Slow Sc an

Wiring Diagram
Page 1 of 3
D

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Agfa Company Confidential

DD+DIS155.11E

Service Manual

0, 5AT

250m AF

P8

A602464.

ST17

#26

* 4/4 * 4/ 4

* 64/ 64
F33

#4

P23

F34

ST8 BU1

ELabel
Addr#2

* 4/ 4 * 4/4

+20V_PM T _I F

* 10/ 10

Page 3. 1A
to Optic M odule

A602426.

250m AF

P6

ST7

9V_PM T _IF

F32

P5

P4

* 26/ 26 * 26/ 26

F31

F30

5, 0VD _PM T_I F

HV_M odule

250m AF

250m AF

5, 0VD
F27

0, 5AT

3, 3VD
F26

250m AF

RS2 32 debug
F25

0, 5AT

Elabel 2
F24

1AT

+24V_G ALVO
F6

F3

1AT
F2

F1

* 50/ 50 *50/50

+12 V_OPT

BU12 P2

2,5AT

A602431.

3,3VD

f rom Pow er Board


Page 1.0F

1 2V_O PT

250m AF

*10/10

+5V_Tube
250mAF

F35

P51

USB
0,5AT

*6/6

PMI Board
S2
Abort debounced
s w it c h

Reset debounced
switch

P46
* 4/4

3,3V OK

LD5

LD9

OPU PW R OK

LD10

PM T OK

LD11

AN ALOG OK

LD12

C AN _N OK

LD13

C ON F _D ON E

LD14

RECEIVE

LD15

F PGA PW R OK

LD16

* 1 8/1 8 * 18 /1 8

* 8/8

ST11 P49

47
ST9 P
*8/8

LD7

OPT OK

BU45

YE

1/4
BN 2/4
OG3/4
RD4/4

MC1

MC2

* 18 /1 8 * 18/18

* 8/8

ST12
P8

* 8/ 8

ST10
P11

#4/5 #4 /5

A602520.

1/5 1/ 5

SY4
P5 ST16

SY2

#8

#18

A602466 .

IMPORTANT
Fuses are shown for information purpose only.
Do not replace any fuse.

BK

A602424.

SY1

S Y3

#4 /5 #4/5

1/5

LAN
ST15 P10

*8/8

USB

1/5

P3

LD1
LD3

5,0V OK

S1

USB
24V G alv o O K

High Voltage

P14
1/4
2/4
3/4
4/4

Tube Board
(on PMT)
4

+B9
A

Auto_Cal

Wiring Diagram
Page 2 of 3
A

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Type 5151 / 100 / 110 / 200 / 210 / 300 / 310

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Agfa Company Confidential

DD+DIS155.11E

Service Manual
A

BU1

*4 /4

Optic Module - Do not open - No maintenance parts inside

eLabel
1

from PM I Board
X
Page 2.1F

A602464.

BU10
* 26/26

P2
* 26/26

P5

ST19

* 4/4

* 4/4

A602429.
#4

ST20 P1
* 4/4

AGALVOCONNECT
A800234.

*4/4

B11

AOPTICSPOWER
A800236.
B13

P1 ST21

Galvo Voltage
F1

A602430.
#12

* 12/12 *12/12

ST22 P1

ALDMODULATOR
A800235.

* 12/12 *12/12

B12

125mAF

BOL

P1

ALINEDETECT
A800149.
B14

* 6/6 * 6/6
A602427.

ST25
P1

* 6/6 * 6/6

ST23
3

* 6/6 * 6/6

A602428.

#6

#2 /8

P4
ST26

#6

#6 /8

P3
ST24

#2 /8

#6 /8

IMPORTANT
Single boards of Optic Module are shown for information
purpose only. Do not open the Optic Module.
Do not replace any fuse.

EOL

ALINEDETECT
A800149.
B21

Wiring Diagram
Page 3 of 3
A

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Agfa Company Confidential

DD+DIS155.11E

13.1

Service Manual

Switches, LEDs and connectors on the PMI Board

P47

P49

P4

P8

P10

D2

LD14
P46

R1548

D32 R1519

Y2

S1 S2

LD15 LD1
P3

R272

LD7
LD5
LD13
LD12 LD9
LD11
C700

LD3
LD16
LD10
P2

5151_C34_002.cdr

Figure 165: Location of switches and LEDs on the PMI Board

IMPORTANT:
Fuses are not displayed on purpose.
Do not replace any fuse. In case of a broken fuse, replace the board instead.
13.1.1

Switches on the PMI Board

Switch

Meaning

S1

Reset of CPU. For R&D purposes only.

S2

Reset Hardware. For R&D purposes only.

NOTE:
On some PMI Boards the switches S1 and S2 are not available.

DOCUMENT CONTROL NOTE:


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DD+DIS155.11E

13.1.2

Service Manual

LEDs on the PMI Board

LED
LD1
LD3
LD5
LD7
LD9
LD10

LD11
LD12
LD13
LD14
LD15
LD16

Status Indicator
Green
Green
Green
Green
Green
Green

Green
Green
Green
Red
Yellow
Green

Constant
Constant
Constant
Constant
Constant
Constant

Constant
Constant
Constant
Constant
Constant
Constant

Meaning

ON*

5 V for USB ok

OFF

5 V for USB missng

ON*

24 V for Galvo OK

OFF

24 V for Galvo missing

ON*

3,3 V for on board components OK

OFF

3,3 V for on board components missing

ON*

5 V for on board components OK

OFF

5 V for on board components missing

ON*

Supply voltages for Optics OK

OFF

Supply voltages for Optics missing

ON*

1,8 V and 1,4 V for CPU and SDRAM OK

OFF

1,8 V and 1,4 V for CPU and SDRAM


missing

ON*

Supply voltages for PMT OK

OFF

Supply voltages for PMT missing

ON*

Analog supply voltages OK

OFF

Analog supply voltages missing

ON*

CAN Bus enabled

OFF

CAN Bus error

ON

FPGA not configured

OFF*

FPGA configured

ON**

Ethernet traffic

OFF

No Ethernet traffic

ON*

1,2 and 2,5 V for FPGA OK

OFF

1,2 and 2,5 V for FPGA missing

* Default during operation


** On only if there is ethernet traffic

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DD+DIS155.11E

13.2

Service Manual

Power Board / Power II Board

C189
F27
R191

Q41

C267

P19

L1#6

P5

P18
L188
L189

P3

P3

P15
P16
P21
P22

S3
S1

ON

1 2
S1

S3

5151_C34_001.cdr

Figure 166: Location of switches on the Power Board / Power II Board

IMPORTANT:
Fuses are not displayed on purpose.
Do not replace any fuse. In case of a broken fuse, replace the board instead.
13.2.1.1

Switches on the Power Board / Power II Board

Meaning
S1/1

Not used.

S1/2

Not used.

S3

Board reset. Only for R&D purpose.

NOTE:
On some Power Boards / Power II Boars the switches S1 and S3 are not available.

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Agfa Company Confidential