CARISSA MAY

9797 Runner Stone Place, Bristow, VA 20136 Cell: (571) 229-3822 Email: cmay3@radford.edu

EDUCATION
RADFORD UNIVERSITY, RADFORD, VIRGINIA
B.S. Recreation, Parks, & Tourism Concentration: Recreational Therapy

GPA: 3.83

Graduation Date: May 2016

Qualified for the Deans List at Radford University

2013-Present

Member of the Honor Society of Phi Kappa Phi

Member of the Rho Phi Lambda National Honorary Fraternity
Member of the Recreation Therapy Club
NORTHERN VIRGINIA COMMUNITY COLLEGE, MANASSAS, VIRGINIA
Associate Degree in Science General Studies

August 2013

CERTIFICATES & TRAINING EXPERIENCE

CPR/AED & First Aid

Expires May 2017

Medication Training
TOVA Behavior Management Training
RELATED EXPERIENCE
RADFORD UNIVERSITY COURSE
RCPT 414 Recreation Workshop

Created programs for individuals in the community.

Developed organizational network that included a director, supervisor, and recreation specialists using collaborative relationships
with others.

RADFORD UNIVERSITY COURSE

RCPT 342 Assessment in Recreation Therapy

Developed activity plans for children with special needs.

Volunteered at Green Ridge Recreation Center and implemented therapeutic activities for children of various ages.

HOME CARE
Radford, Virginia 24141

Community Support Provider, 2015

Provided support to individuals who have a primary diagnosis of an intellectual disability.

Assessed individuals strengths and needs, followed their treatment plan designed to meet their specific needs, and participated in
therapeutic activities to address their goals.
Evaluated each session by documenting their overall progress.

PROFESSIONAL EXPERIENCE
RADFORD UNIVERSITY
Radford, Virginia 24141

Filing, copying, data entry, and word processing for faculty and staff assistance.
Retrieves, delivers, and processes mail.

MANASSAS FAMILY MEDICINE

Manassas, Virginia 20110

Office Aide, 2014-Present

Administrative Assistant, 2015

Prepared patients charts for professional staff.

Printed schedules and encounter forms for all appointments.
Pulled patients charts periodically throughout the day as well as the day before the appointment.

CARISSA MAY
9797 Runner Stone Place, Bristow, VA 20136 Cell: (571) 229-3822 Email: cmay3@radford.edu

Attached encounter forms when patient arrives to check in.

Filed patient charts back periodically throughout the day.

GAINESVILLE FAMILY DENTISTRY

Administrative Assistant, 2014
Gainesville, Virginia 20155
Checked in patients according to office protocol while verifying and updating patient information.
Answered phone calls from patients and explained policies, procedures, and services to patients using medical or administrative
knowledge.
Scheduled patients for efficient use of doctor and staff time and maintained updated calendars using the software Easy Dental.
Confirmed upcoming appointments and recalls according to protocol and patient preferences.
Emailed and coordinated communication between patients, family members, medical staff, administrative staff, and regulatory
agencies.
Updated insurance information on all patients at all times.
CHRISTOPHER CONSULTANTS, LTD.
Administrative Assistant, 2013
Manassas, Virginia 20155
Emailed and coordinated communication between employees.
Maintained supply inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting
orders for supplies, and verifying receipt of supplies.
Sorted and distributed mail and prepared outgoing mail.
Prepared transmittals and reports on office computer.
Edited proposals before being sent out to clients.
MODELL'S SPORTING GOODS
Team Member, 2011-2013
Manassas, Virginia 20110
Greeted customers and ascertain what each customer wanted or needed.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
Observed and recognized security risks and thefts.
HEALTHY SMILE PERIODONTICS AND DENTAL IMPLANTS
Patient Administrator, 2011-2012
Gainesville, Virginia 20155
Answered phone calls from patients and explained policies, procedures, or services to patients using medical or administrative
knowledge.
Scheduled patient appointments and maintained updated appointment calendars using the software Dentrix.
Prepared and submitted claims to dental insurances.
Prepared treatment rooms for patient examinations by keeping the rooms neat and clean.
Sterilized and disinfected instruments, prepared instrument trays, and assisted Periodontist during dental procedures.
NEUROSCIENCE CONSULTANTS PLC
Patient Care Coordinator, 2011
Chantilly, Virginia 20151
Answered telephone calls from patients and explained policies, procedures, or services to patients using medical or administrative
knowledge
Scheduled patient appointments and maintained updated appointment calendars
Emailed and coordinated communication between patients, family members, medical staff, administrative staff, and agencies.
Investigated and directed patient inquiries or complaints to appropriate medical staff members and ensured satisfactory resolution.
Provided consultation or training to volunteers or staff on topics such as guest relations, patients rights, and medical issues.
ADDITIONAL SKILLS
Excellent customer service - Provided people with outstanding knowledge about products and services
Proficient in Microsoft Office, (word, excel, outlook, PowerPoint) Dentrix, Dexis, and Easy Dental.
Knowledgeable with dental coding for insurances.
Excellent Typing Skills- Typing speed of 60 words per minute