1193 Crooked Creek

Road Lithonia, GA
30058 678.620.2096

Dwayne Jones
3/2008 – 05/2009 - Access Group Norcross, GA
Sales Representative
Make outbound calls to qualify accounts
Secure and educate prospect on the value adds in their purchase

11/2006 – 10/2008 PCDI Norcross, GA

Admissions Specialist
Conduct Outbound and Inbound calls to prospective students.
Sell online certificate and degree programs to prospective students
Up sell online products and services to recurring students
Hit target number of enrolls per month
Assist in training in QA

1/2004 – 10/2006 PCDI Norcross, GA

Mailroom Clerk
Processed mail using USPS approved postage equipment
Sorted and scan hardcopy materials for use in printed documents
Operated low to mid-speed printers and copiers
Sorted and distribute incoming and outgoing USPS
Opened and Scanned incoming mail for electronic distribution

2004 – 2005 UPS Boston, MA

Customer Service Representative/Seasonal
Assisted with incoming and outgoing customer service calls
Tracked quality assurance tickets
Maintained bar codes/list and delivery schedule.

2004 – 2005 Burger King Decatur, GA

Server/Cashier
Placed customer orders with fast and friendly service.
Responsible for opening and closing the restaurant.
Completed daily inventories, restocking and maintenance.

2003 - 2004 Ryan's Family Restaurant Snellville, GA

Server/Hostess
Provide courteous and prompt service to patrons.
Assist in ensuring proper maintenance of closing.
Clear and set up for new patrons. Load and unload trucks.

1999 – 2003 Rush Hour Dry Cleaning Boston, MA

In House Clerk
Provided exceptional customer service to walk in customers.
Ensured proper coding and tagging for all garments.
Transported specialty items. Keyed new sales via computer.

Education 2009 – Present, DeKalb Technical College Decatur, GA

A S Communications

Proficiency in use of MS Office