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PERSONAL INFORMATION
WORK EXPERIENCE
(June 2015 - Present)
EDUCATION AND TRAINING
(2011 - 2015)
Telesales Agent
Vodafone Italy
Bachelor
Degree
Italian
history and literature
2nd Floor Dallah
Towerin
Maadi,
Cairo
Faculty
ofContact
Arts-Italian
Department,
Cairo
existing
customers
andUniversity
new prospects to sell products & services. Answer and
handle customer inquiries about company various offers
(2014)
PERSONAL SKILLS
Mother tongue(s)
Arabic
Other language(s)
Italian
English
Communication skills
Fully Proficient
Fully Proficient
Excellent verbal and written communication skills both in an office environment and with
external stakeholders.
. Volunteered in Resala Charity Organization to teach Italian & English Language for four months.
. Prepared material of 2 courses for Adults and Children with special needs.
REFERENCES
Available Upon request