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Project Description
Job interviewing skills are very important to possess. They allow people the opportunity to
express their skills and experiences using the appropriate jargon for the field, compete in an everchanging/highly competitive job market, provide more opportunities to family-sustainable wage
jobs, and help increase the economy. A lack of, or poor interviewing skills, can lead directly to
no or little chance of advancement, low self-esteem, and a reliance on social programs. At many
times because of the volatile economy, all work-age family members in the household no matter
level of education, need to enter the workforce in order to ensure bills are paid and loved ones
are fed. Lack of resources for low-level literacy and English Language Learners (ELL), related
to the job-seeking process, along with the importance that everyone have the ability to compete
as effectively as possible in the job market, indicate the need for training in the following:
(orally, and in writing in home language as necessary)
Knowledge of important vocabulary in the interview process
Aim
Assist with the improvement of job-seeker confidence and skills through increased knowledge
and practice of job interviewing.
Target Audience
Delivery Options
The instruction for this project will be delivered in a face-to-face manner. The reason for this is
many of the individuals that make up this population do not have access to technology like
computers and have no or very low computer literacy skills.
Contextual Analysis
Orienting Context
The learners want to better understand important vocabulary used in
interviews, a better understanding of the steps, knowledge of the types
of questions asked, and how to answer interview questions in a clear,
concise manner that is easily understood.
The learners perceived utility of instruction are that skills learned in
this class are ones that they can take with them and apply to every
future interview they go on. It will have a direct impact on their ability
to land, keep, move up, or expand, their current level of employment
The learners perception of accountability may be high for this
workshop because they need to rely on themselves much of the time
in order to get the most out of the workshop. If they do not
understand or get confused they must take responsibility for their own
learning and ask questions. They will be required to demonstrate their
skills in various controlled activities like oral exams, viewings of
interview scenarios, group discussions, and small presentations about
various topics about the interview process. They will receive a
certificate at the completion of the workshop that indicates skill
mastery.
The learners potential misconceptions towards the subject of the
instruction could be related to their prior experiences interviewing
(good/bad). This could affect their level of confidence. It also could be
related to cultural differences between interviewing in their home
country vs. the U.S. They also could feel there is no way to remember
all the different types of interview questions and the different English
expressions they contain.
Instructional Context
When addressing scheduling needs of Milwaukee Achiever and the Low
Level Literacy/English Interviewing Workshop, the different schedules of both the staff
and building as well as the students (ie. work, school, children, and families must be
strongly considered) Milwaukee Achiever is open September December with a month
break specifically for the mini lab classes. The center is open Monday and Tuesday
8:30a.m. -8:00p.m. Wednesday and Thursday 8:30a.m.-4:00p.m. The center is closed on
Fridays. The two largest learner groups are serviced in the mornings between 8:30a.m.
12:30p.m.and in the evenings between 4:00p.m. 8:00p.m .It would be beneficial to have
three, six week long two hour, once a week workshops (per 16 week semester) at both
morning and evening times to accommodate the learners and organization.
The lights within the two rooms used at Milwaukee Achiever for
instruction are easily controlled and accessible to turn off or dim when
showing PowerPoint Presentations, videos, or other media and
technology. The building has many large windows. Due to sun these
windows, even with blinds pulled, make it very difficult to see materials
on screens.
Milwaukee Achiever and many other community services are housed at
a convent. This makes for much action, noise and small distractions.
At many times there multiple events taking place at one time (ie.
funerals, childcare, and choir practice, and building maintenance), but
doors can be closed to decrease noise.
The temperature in all the rooms can be easily adjusted. When the
windows adversely affect the temperature on extremely sunny days,
fans can be turned on.
There are ample amount of seating and table options to accommodate
both the learners and the activities that will be done. There are eight
computers along the perimeter of one room that may slightly inhibit
the room from accommodating the learners at capacity.
All learners who are attending this workshop are from the Milwaukee
area; therefore, no hotel accommodations are necessary. For learners
who get hungry mid-day or evening, the convent does have a cafeteria
where anyone in the building can buy food or drink using cash. There
is also various restaurants nearby since the workshop is close to 27th
street.
Since this is a partnership between MATC and Milwaukee Achiever the
responsibility of getting the appropriate technology can be shared. For
this workshop a laptop with PowerPoint, internet access and the ability
to hook to a projector and screen is needed. Also, Milwaukee Achiever
only has two rooms to utilize for instruction. It may be necessary to
rent additional rooms for the workshops depending on the time it is
offered and the turnout. Other rooms can be utilized at the convent for
a fee.
Students and instructors have easy access to bus transportation if they
do not have access to a vehicle.
Transfer Context
The interviewing skills learned in this workshop relate to a real-life
experience, a job interview.
The learners will have the opportunity to use skills learned at the
workshop when preparing for and during a job interview.
The learners will have the continued support of their workshop
instructor, MATC instructors and their one on one tutors.
simple language, and first language formats. I must make sure that picture
formats are culture-sensitive. I will have to keep in mind the interview
practices of learners home countries and pasts. This will have a direct
correlation to how they interact in a job interview. I will have to make sure
that any videos I use have the ability to use subtitles in various languages or
see if the company that produced the videos, will add other languages. I will
have to keep in mind the work experience of my learners.
Due to the wide spectrum of low-level literacy/English learners my
technology inventory revealed that using technology like computers will not
be effective for this workshop. The reason for this is many of the individuals that make
up this population do not have access to technology like computers and have no or very low
computer literacy skills.
Task Analysis
As the instructional designer in charge of the project I reflected on the following questions as the
SME
1. What does the learner do?
Identify the action in each step the learner must perform
These actions are either physical e.g., (shaking the interviewers hand), nonverbal
e.g., (maintaining eye contact) or verbal e.g., (answering questions)
2. What does the learner need to know to do this step?
What knowledge (process, vocabulary related to interviewing, comparing and
contrasting, question/answer types) is necessary?
What does the learner need to know about the location or orientation of the
components that are a part of this step (e.g., how the interviewee should position
him/herself in relation to the interviewer)
3. What cues (visual, verbal, non-verbal etc.) inform the learner that there is a problem, the
step is done correctly, or a different step is needed (e.g., key words or phrases in
questions indicate the need for different types of responses)?
My analysis produced the following steps:
1. Review vocabulary (person/people) and their roles related to the interview process
a. Interviewee
b. Interviewer
2. Describe the beginning the interview process
a. Look at visuals and describe the beginning of the interview process
b. Read about the beginning of the interview process and describe it
3. Prepare self to act out appropriate skills during the beginning of the interview
a. Visual cue: Dress in business attire, clean, professional
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4.
5.
6.
7.
8.
9.
b. Verbal cue: Speak confidently, introduce yourself, make appropriate small talk
c. Non Verbal cue: Maintain eye contact, smile, firm handshake when initiated by
interviewer
Identify the 8 types of interview questions (Personal, Credential Verification, Experience
Verification, Behavior, Competency, Case, Strength and Weakness, and Brain Teaser)
a. Review the characteristics of each type
b. Listen actively to interview question
c. Analyze the key words of each of the following types
Prepare self to act out appropriate skills during the interview
a. Visual cue: Dress in business attire, clean, professional
b. Verbal cue: Speak clearly, directly, pause appropriately and when processing
time, or clarification is necessary
c. Non Verbal cue: Sit up straight, smile, maintain eye contact, engage with
interviewer
Practice the types of interview answers
a. Review the Dos of interview answers
b. Review the Donts of interview answers
c. Identify the Dos and Donts of interview answers
d. Analyze the Dos and Donts of interview answers
Prepare self to act out appropriate skills at the completion of the interview
a. Visual cue: Dress in business attire, clean, professional
b. Verbal cue: Ask interviewer questions about company/business, thank them for
the interview opportunity
c. Non Verbal cue: shake hands, send a thank you after the interview
Review the completion the interview process
a. Visual cue: Reflect on what was seen in different interview
scenarios
b. Verbal cue: Reflect on what was said in different interview
scenarios
c. Non Verbal cue: Reflect on the different attitudes of people in
interview scenarios
Reflect on the positive and negatives of the interview process
a. Visual cue: Interviewee reflect on what he/she sees in his/her
interview scenarios
b. Verbal cue: Interviewee reflects on what he/she said in his/her
interview scenarios
c. Non Verbal cue: Interviewee reflects on both his/her and the
interviewers attitude of the interview
d. Interviewee reflects on what went well at interview
e. Interviewee reflects on what could be improved upon for future
interview experiences
[Terminal Objective 1: Learners will be able to identify their role and plan their actions
for appropriate behavior in an interview.] Cognitive, Psychomotor, and Affective.
o [Enabling Objective 1a: Given a Venn diagram, a reading
describing the 2 Major Players in an interview, a definition sheet
containing the words compare/contrast including examples,
learners will compare and contrast the roles and corresponding
behaviors describing in writing at least eight roles and behaviors
for each Major Player]
o [Enabling Objective 1b: Given 8 interviewee interviewer
scenarios, learners will analyze, interpret, and classify the roles
and behavior of the 2 Major Players of an Interview answering
these 3 questions aloud 1) What are the roles and behaviors
being presented here, 2) are they appropriate or inappropriate,
3) How would you change them so all behavior and roles of the 2
Major Players are appropriate?]
o [Enabling Objective 1c Given both a partner and a rubric, create
a skit where one person is the interviewee and one is the
interviewer make sure to include at least 4 roles and behaviors
for each of the Major Players; skits must be 4 minutes long ]
[Terminal Objective 2: Learners will be able to explain in their own words the steps of
the interview process (beginning, during, and at the completion of.] Cognitive,
Psychomotor, and Affective.
o [Enabling Objective 2a] Using visual picture prompts, learners
will recite the steps of the interview process in the correct order
with 100% accuracy
o [Enabling Objective 2b] After viewing video scenarios of
interviews in mixed order, learners will classify whether the step
seen takes place in the beginning, during or at the completion of
the interview process
o [Enabling Objective 2c ] Given a role-play topic, a script, and a
partner, (both ineffective/effective interviews) learners will
kinesthetically demonstrate their understanding of the steps of
the interview process
o [Enabling Objective 2d ] Given an audience rubric, learners will
evaluate their classmates portrayal of both the
ineffective/effective steps in the interview process
Terminal Objective: Identify the role and plan the appropriate actions and
behaviors of the interviewee during the interview process
List Pre-instructional Strategy: Pre-Interview Workshop
Survey/Anticipation Guide (specifically related to roles and behavior
exhibited in an interview)
Enabling
Objective
Level on
Blooms
Taxonomy*
Fact,
concept,
principle,
rule,
procedure,
interperson
al, or
attitude?
Learner
Activity
(What would
learners do to
master this
objective?)
Delivery Method
(Group
presentation/lectu
re, self-paced, or
small group)
Learners
compare and
contrast the
roles, and
correspondin
g behaviors
of
interviewees
and
interviewers
during the
interview
process
Analyzing and
Evaluating
Concepts
In writing,
describe at
least eight
roles and
behaviors of
both
interviewees
and
interviewers
Readings, Venn
Diagrams,
Definitions with
Examples Sheet
(Individual
activities)
Learners
analyze,
interpret, and
classify the
roles and
behaviors of
interviewees
and
Interviewers
by answering
3 questions
Analyzing,
Evaluating,
and
Understandin
g
Interperson
al and
Attitude
Answer these
questions
aloud when
reflecting on
different
interview
scenarios:
1) What are
the roles and
behaviors
being
presented
2) Are they
appropriate
8 interviewee
interviewer
scenarios
(Individual/instruc
tor Activities and
large group
discussion)
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Learners
appropriately
depict the
roles and
behaviors of
both
interviewees
and
interviewers
during the
interview
process in a
skit they
create
Creating
Procedure
and
Interperson
al
or
inappropriate
3) How could
you change
them so the
behaviors
and roles
displayed by
both the
interviewees
and
interviewers
are
appropriate?
create a skit;
(interviewee/i
nterviewer)in
clude at least
4 roles and
behaviors for
each
A rubric (Partner
Activities
Pre-Interview
Workshop
Anticipation Guide
Name:_____________
How Do You Act?
Directions
Think about you and your daily interactions with people. What
do you do? How do interactions make you feel? What is important?
Put an X next to the sentences that are true.
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__
__
__
understand something.
__
I am a good listener.
__
__
I talk a lot.
__
__
__
__
REFERENCES
Adapted from Judith Boettcher,(July 3,1998). Pedagogy and Learning
Strategies. Retrieved from
http://www2.uwstout.edu/content/profdev/idtren/four/id_comparison.htm
Ames, C. & Ames R. (1989). Research in Motivation in Education, Vol 3. San
Diego: Academic Press.
(June 1, 2011). Natural Learning: The Brain Based Principles. Retrieved from
http://www.funderstanding.com/educators/natural-learning-brain-principles/
(June 16, 2011). Natural Learning Principles Critical for Education. Retrieved
from http://www.funderstanding.com/educators/renates-blog-needs-name/
Keller, J. (1983). Motivational design of Instruction. In C. Riegeluth (ed.),
Instructional Design Theories and Models. Hillsdale, NJ;
Saul McLeod, (2007, updated 2013). Behaviorist Approach. Retrieved from
http://www.simplypsychology.org/behaviorism.html
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