Ge Laundry Diagnostic Modes

Appliance Diagnostic Modes Laundry
GE Consumer & Industrial Technical Training
Home Laundry
Table of Contents
Dryer Troubleshooting Charts
WASE4220/WNSE4200 Series (#31-9040)
WPSE4200/WPSE4270 Series (#31-9040)
WSLS/WSLP/WSLM1100 Series (#31-9044)
WPSE7003A Series (#31-9058)
DPSE592 Series (#31-9059)
WHSB9000B/WNSB9100B Series (#31-9086-1)
WPSB9080B/WPSB9120B Series (#31-9086-1)
GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

Copyright 2005 General Electric Company
2/1/05
Home Laundry
Table of Contents
WPRB9220/9250 Series (#31-9095)
DPSB620/650 Series (#31-9096)
WPGT9350 Series (#31-9103)
DPGT750 Series (#31-9104)

2/1/05
Dryer Troubleshooting Charts

2/1/05

2/1/05
(SG21)

2/1/05
(SG21)

2/1/05
(SG22)

2/1/05
(SG23)

2/1/05
(SG23)
10

2/1/05
(SG24)
11

2/1/05
(SG25)
12

2/1/05
(SG25)
Prodigy Washer
13

2/1/05
Prodigy Washer
14

2/1/05
(SG2)
Prodigy Field Service Mode
* (Note: turn knob 16 clicks)

15

2/1/05
(SG10)
Prodigy Washer
16

2/1/05
(SG10)
LED Indicators
17

2/1/05
(SG11)
LED Indicators Error Codes
18

2/1/05
(SG11)
LED Indicators Error Codes
19

2/1/05
(SG12)
20

2/1/05
(SG12)
WSL Washer
21

2/1/05
WSL Washer
22

2/1/05
(SG6)
WSL Washer
23

2/1/05
(SG17)
WSL Washer
24

2/1/05
(SG16)
WSL Washer
25

2/1/05
(SG14)
WSL
Washer
26

2/1/05
(SG15)
WSL Washer
27

2/1/05
(SG20)
WSL Washer
28

2/1/05
(SG20)
WSL Washer
29

2/1/05
(SG21)
30

2/1/05
(SG20)
Wizard Washer
WPSE7003A
NOTE: Wizard products come with a FULL 10 YEAR WARRANTY

31

2/1/05
Wizard Washer
32

2/1/05
(SG9)
Wizard Washer
33

2/1/05
(SG11)
34

2/1/05
(SG10)
Error Codes
35

2/1/05
(SG10)
36

2/1/05
(SG10)
37

2/1/05
(SG22)
38

2/1/05
(SG22)
39

2/1/05
(SG23)
40

2/1/05
(SG23)
41

2/1/05
(SG24)
42

2/1/05
(SG24)
43

2/1/05
(SG25)
44

2/1/05
(SG25)
45

2/1/05
(SG26)
46

2/1/05
(SG26)
Wizard Dryer
DPSE592
NOTE: Wizard products come with a FULL 10 YEAR WARRANTY

47

2/1/05
Wizard Dryer
48

2/1/05
(SG12)
Wizard Dryer
49

2/1/05
(SG14)
Wizard Electric Dryer
50

2/1/05
(SG13)
Wizard Gas Dryer
51

2/1/05
(SG13)
Sensor Rods Test Chart
52

2/1/05
(SG14)
Wizard Electric Dryer
53

2/1/05
(SG24)
Wizard Gas Dryer
54

2/1/05
(SG24)
Schematic - Electric
55

2/1/05
(SG25)
56

2/1/05
(SG25)
Troubleshooting Charts - Electric
57

2/1/05
(SG28)
58

2/1/05
(SG28)
Schematic - Gas
59

2/1/05
(SG26)
Schematic - Gas
60

2/1/05
(SG26)
Troubleshooting Charts - Gas
61

2/1/05
(SG29)
Variable Speed Washer

WHSB9000B
WNSB9100B
WPSB9080B
WPSB9120B
62

2/1/05
63

2/1/05
(SG5)
64

2/1/05
(SG5)
65

2/1/05
(SG25)
66

2/1/05
(SG26)
67

2/1/05
(SG27)
68

2/1/05
(SG17)
69

2/1/05
(SG24)
70

2/1/05
(SG13)
71

2/1/05
(SG13)
72

2/1/05
(SG19)
Put black lead on CN9 pins 1-4 to read 9VDC
Put red lead on

CN9 pin 5 to take
voltage readings
73
CN10 - motor windings pins 1,2,3 = 6

CN10 - tachogenerator pins 4,5 = 197

2/1/05
(SG24)
Inverter Voltage Chart
74

2/1/05
Motor Does Not Operate
75

2/1/05
(SG28)
76

2/1/05
(SG28)
77

2/1/05
(SG29)
78

2/1/05
(SG29)
Profile Stainless Steel Washer
WPRB9220/9250
79

2/1/05
80

2/1/05
(SG26)
81

2/1/05
(SG29)
82

2/1/05
(SG19)
SERVICE MODE
Unplug AC, wait 15 seconds reconnect, then press & hold POWER & START buttons to enter diagnostic.
To toggle between Service Mode tests, press CUSTOM 2 for forward or CUSTOM 1 to reverse.
During each of the modes, pressing START will change display or function per below.
To exit tests press STOP, unplug washer, or wait 30 minutes.
Press START
Mode
Default Display
Model Display
Sr or Jr
model selector plug #
Software Version
3 digit software version #
E & 2 digit EEProm #
EEProm Test
EEP
reprograms EEProm from flash
Error Codes
see Washer Error Codes table*
clears fault log
User Interface
All LED's & LCD illuminated
toggles checkerboard on LCD
Water Temp Test
water temperature
Lid Switch Test
OPn or CLS
Hot Water Test
Hot (turns valve on)
Cold Water Test
cld (turns valve on)
Low Press Switch Test
LOP or LCL
fill w/warm until open
High Press Switch Test
HOP or HCL
fill w/warm until open
Slow Agit Test
AS (agitates at 30 spm)
Fast Agit Test
AF (agitates at 155 spm)
Pump Test
P & tenths of Amp
Slow Spin Test
SS (150 rpm)
display spin RPM
Fast Spin Test
SF (850 rpm)
display spin RPM
Inverter Test
SEr
cycles pins 3-4/4-3
Accelerometer Test
Radial tenths of G's
toggle from radial to vertical accel.
83

2/1/05
(SG35)
84

2/1/05
(SG41)
J1 - 2 = switched
L1 to inverter
For Inverter Ser Test

Place meter leads on J2-4 &
J2-5 Meter should read
+ or something more than
1V if not, change Main
Control Board.
85

2/1/05
(SG47)
Profile Stainless Steel Dryer

DPSB620/650
86

2/1/05
87

2/1/05
(SG4)

SERVICE MODE:
Unplug AC, wait 15 seconds reconnect, then press & hold POWER & START buttons to enter diagnostic.
To toggle between Service Mode tests, press CUSTOM 2 for forward or CUSTOM 1 for reverse.
During each of the modes, pressing START will change display or function per below.
To exit tests either press STOP, unplug dryer, or wait 30 minutes.
Mode
Model Display
Software Version
EEProm test
Error codes
User Interface
Inlet Temp Test
Outlet Temp Test
Door Switch Test
Sensor Rods Test
Drum Motor Test
Inner Heater/Gas Valve Test
Outer Heater Test
88
Default Display
SrE or SrG or JrE or JrG
3 digit software version #
EEP
see Dryer Error code table*
All LED's & LCD illuminated
Int - LO<95, OPn>275
Out - LO<80, OPn>160
CLS or OPn
R50 (touch rods voltage changes)
dOF or dOn
iOn or iOF/GOn or GOF
oOn or oOF

2/1/05
(SG31)
Press START
model selector plug #
E & 2 digit EEProm #
reprograms EEProm from flash
clears fault log
toggles checkerboard on LCD
motor/heater activated to increase temp
motor/heater activated to increase temp
motor activates
motor/heater or ignitor activates
motor/heater activates
89

2/1/05
(SG34)
Electric Model
Gas Model
Electric/Gas Models
90

2/1/05
(SG25/26)
91

2/1/05
(SG28)
92

2/1/05
(SG38)
93

2/1/05
(SG38)
94

2/1/05
(SG39)
95

2/1/05
(SG39)
96

2/1/05
(SG40)
97

2/1/05
(SG42)
Schematic - Gas
98

2/1/05
(SG43)
Harmony Washer
WPGT9350
99

2/1/05
Washer Help Screens
100

2/1/05
(SG43)
Field Service Mode

To enter Service Mode:
From the Home Screen, press the HELP pad.
Next, press the MY CYCLES and BACK pads simultaneously for 3
seconds.
101

2/1/05
(SG38)
Self-Diagnostics
102

2/1/05
(SG39)
Self-Diagnostics
103

2/1/05
(SG39)
Factory Test Mode

2) Press HELP
1) Press POWER Then HOME
104

2/1/05
(SG40)
Factory Test Mode
3) Press & Hold for 3 Seconds HELP & START
105

2/1/05
(SG40)
Factory Test Mode
106

2/1/05
(SG40)
107

2/1/05
(SG44)
108

2/1/05
(SG45)
109

2/1/05
(SG46)
110

2/1/05
(SG47)
Pins 1 & 2 has voltage as

long as washer is plugged in.
Pins 1 & 3, 1 & 4 only have
voltage after POWER is
pressed. (SG25)
111

2/1/05
(SG48)
Harmony Dryer
DPGT750EC/GC
112

2/1/05
Dryer Help Screens
113

2/1/05
(SG13)
Field Service Mode

To enter Service Mode:
Next, press the MY CYCLES and BACK pads
simultaneously for 3 seconds .
114

2/1/05
(SG35)
Self-Diagnostics
115

2/1/05
(SG36)
Self-Diagnostics
116

2/1/05
(SG36)
Factory Test Mode

Factory Test Mode allows the technician to test dryer components.
To enter Factory Test Mode:
Next, press the HELP and START/STOP pads
simultaneously for3 seconds.
117

2/1/05
(SG37)
Troubleshooting Charts
118

2/1/05
(SG40)
119

2/1/05
(SG40)
120

2/1/05
(SG41)
121

2/1/05
(SG41)
122

2/1/05
(SG42)
123

2/1/05
(SG42)
124

2/1/05
(SG43)
125

2/1/05
(SG44)
126

2/1/05
(SG45)
Pins 3 & 7 has voltage as long as

dryer is plugged in. Pins 3 & 8, 3 & 12
have voltage only after POWER is
pressed. (SG22)
127

2/1/05
(SG46)
Pins 3 & 7 has voltage as long as

dryer is plugged in. Pins 3 & 8, 3 &
12 have voltage only after POWER is
pressed. (SG22)
128

2/1/05
(SG47)

Ge Laundry Diagnostic Modes

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Appliance Diagnostic Modes Laundry

GE Consumer & Industrial Technical Training

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

Dryer Troubleshooting Charts

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

Prodigy Field Service Mode

* (Note: turn knob 16 clicks)

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

LED Indicators Error Codes

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

LED Indicators Error Codes

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

NOTE: Wizard products come with a FULL 10 YEAR WARRANTY

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

NOTE: Wizard products come with a FULL 10 YEAR WARRANTY

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

Wizard Electric Dryer

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

Wizard Gas Dryer

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

Sensor Rods Test Chart

GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURE

Wizard Electric Dryer