Alexandra

Pollock-Jenkins
214.952.2451; alexandrapollockjenkins@gmail.com
www.linkedin.com/in/alexandrapj/en

EDUCATION
The University of Texas at Dallas

BS, Information Technology and Systems

August 2016

3.8 GPA

August 2015- Present

BUSINESS EXPERIENCE
GM Financial - Arlington, Texas

IT Architecture and Integration Administrator

Provide part-time departmental support and assistance during IT integration efforts, which currently encompasses projects and
programs and other support associated with integrating the GMF International Operations entity and GMF Canadian operations from a
technology perspective
Perform a wide variety of duties to support the IT Architecture and Integration departments objectives and goals
Familiarized with project management, Server Support, VMWare, Oracle SQL, Splunk, Microsoft Core Applications, and LAN/WAN
Support

GM Financial - Arlington, Texas

June 2015 - August 2015

Intern of IT Architecture and Integration

Accepted into the GM Financial Internship Program in May 2015
Given the opportunity to participate in Leadership Development programs, charitable work through the Tarrant County Area Food
Bank, and team-building social events
Created an end-of-internship presentation, presented to group of 50+ employees and fellow interns
Participated in executive networking events where I was able to network with the GM Financial CIO, CFO, and more

Two Sisters Catering - Dallas, Texas

July 2013 June 2015

Processes Manager
Managed 11 employees across 3 locations grossing over $1 million annually
Coordinated staffing for the new location by collaborating with 2 staffing agencies
Organized and oversaw weekly meetings involving department representatives to address current issues
st

Trained 20+ new hires through hands on operations training for 1 2 weeks of employment
Mediated complex product, employee, transportation, and supply issues

Catering Coordinator

September 2011 July 2013

Reviewed and revised business strategy and budget continuously for improvement
Achieved record sales while assisting my team to reach bonus goals
Set goals and client expectations high with focus on detail orientation that directly impacted company reviews and client
satisfaction, attaining and maintaining a 4.5 star review on Yelp.com
Created menus, marketing strategies, and promotional plans

TECHNICAL SKILLS
Technical: Advanced MS Excel, MySQL Server, networking, hardware troubleshooting
Languages: MySQL, Batch, and Python