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8119 Mariners Dr.

Stockton CA, 95219
Cell Phone: (209) 451-1394

To obtain a career in Customer Service where I can utilize my skills and knowledge to succeed and help
serve the community.
• Medical Terminology • Data Entry
• Appointment Scheduling • Multi Task
• Telephone Etiquette • Vital signs
• Typing • MS Word Excel
• Customer Friendly
Kaplan College Stockton, CA
Medical Office Specialist Diploma May 09

Plaza Robles High School Stockton, CA

Child Care & House Keeping: 2002- Present
Family & Friends
• Responsible for helping with homework, preparing meals and feeding pets. Keep house
clean and change diapers.
Catering Assistant: April 2007-January 2008
Delia’s Style Catering
• Responsible for cooking to order, organization and design of event, delivering to site, and
serving meals, did all prep and clean up work.
Customer Service Rep: June 2008-January 2009
Duraflame co.
• Responsible for assisting different companies to the right department depending on who
handles the shipments for each company.
• Also made sure the order forms were in place with the right shipment papers and made
sure the shipments were sent out on the right date.
Caregiver: January 2009-July 2009
In Home Care Giving
• Responsible for the daily care needs of elderly client including: housekeeping, cooking
nutritious meals, overseeing medications and assist with getting dressed.
Front Office: February 2009-March 2009
(extern) Dr. Pablo Jacobo
• Assisted in the front office with scheduling appointments, Filing, Updating Insurance Fee
scheduling, Sterilization of Instruments, and inventory.
Customer Service Rep: July 2009- December 2009
• Assisted customers around the store and helped solve customer conflict. Also was a part
time cashier, did inventory and worked for the Loss prevention department