Section 3

Data Analysis and Results

Upon deciding to observe and analyze Parker Bennett Community Centers
haunted center, Sabrina Johnson, the program coordinator at the center
proposed that she wanted us to gather surveys from the volunteers. She
wanted us to gather information on the overall effect of the haunted center,
satisfaction rate, expectations, helpfulness of the staff, what can be
improved, what did the volunteer enjoy, and how the volunteer heard about
the haunted center. There were 92 participants and 18 volunteers in total.
Sabrina wanted to gain a better understanding of the thoughts and opinions
from the volunteers to build a better haunted center next year. Her goal is to
draw in more participants and volunteers for years to come, and in doing this
evaluation she can see what to do and improve. The following tables and
graphs include the information on the surveys what we collected.
1. How did you hear about this opportunity to volunteer?

Sorority/Fraternity; 4
Previous Volunteer; 6
WKU Student; 1

Staff; 3

Friend/Volunteer; 4

Sorority/Fraternity

WKU Student

Staff

Previous Volunteer

Friend/Volunteer

Majority of the volunteers were previous volunteers at PBCC, and heard

about the opportunity this way.
2. What did you enjoy the most about the haunted center?

Guiding the Children; 1

Everything; 1
Environment; 3

Participant's Reactions; 13

Participant's Reactions

Environment

Everything

Guiding the Children

In majority, volunteers enjoyed creating and seeing the reactions from

the participants. One volunteer stated, People were really scared, kind
of funny.
3. Yes, or No. Were the staff helpful with keeping you informed
before the event?

Chart Title
17

1
Yes

No

4. What do you think could be improved for the Haunted Center

2016?
Date of Event

Noise level/Organization

Environment

No Improvement

*Noise level/organization includes control of the participants, loudness of

music, and organization of taking the participants through the haunted
center.
*Environment includes music selection, inadequate space, quantity of
props/people scaring.
Overall, half of the volunteers did not think the program needed
improvements, and the other half (for a variety of reasons) thought the
program needed improvements.
5. Do you feel that the staff and program exceeded your
expectations? Why or why not?
Yes

No

17

Yes

No

Why the program exceeded expectations:

Friendly and informative staff
3
Organization
5
Overall enjoyment
9
Why the program did not exceed expectations:
One participant stated, I came in with no expectations for the program, and
were just happy to come in and volunteer for PBCC.
6. Please rate (1-5) your satisfaction of the Haunted Center at
PBCC.
Strongly
Agree
5

Agree

Neutral

Disagree

Strongly
Disagree
1

a. How was your over all experience?

b. Would you come back and volunteer at the center during the
school year?
c. Would you recommend your friends to come to this event?

Strongly agree

Agree

All volunteers for question a. and question c., strongly agreed with
the statement. 17 volunteers strongly agreed with question c. and 1
volunteer agreed with the statement.
Additional comments:
I love PBCC!
Great job! Thanks for having us!
Thanks for the invite.
There were a ton of kids that came out. It was a great event, and I
will volunteer next time.
Thanks for allowing us to participate.
I enjoyed every minute.
Tons of fun!
It was a lot of fun!