1.

Read the dialogue:

1.1 Underline with red the complaints and blue
the
solution.
1.2 what is the problem?
___________________________

3. Read these sentences and give the

complaints!
Your neighbor always have noisy parties.
____________________________
____________________________

_____________________________________________
1.3 What is the solution?
___________________________

____________________________
____________________________

_____________________________________________
Your uncles dog barks
_____________________________________________
1.4 Write the
verbs:_______________________________

all night.

____________________________________________

_______________________________

____________________________________________

______________________________

____________________________________________

______________________________

_______________________________

The hotel has a

bad customer
service.
___________________________
___________________________
___________________________
___________________________

2. Vocabulary:
a) Watch ___________

b)strap ____________

c) Leave ___________
____________

d)wrist

e) worn ____________
____________

f) perhaps

g) still ______________
guarantee___________

h)

i) amount ___________
______________

j) refund

k) purchase___________ l) details
______________