Peter Alan McKay

Education
Master of Library Science, December 2015 (Expected), Southern Connecticut
State University, New Haven CT
Bachelor of Arts in History, Minor in Political Science, May 2009, University of
Vermont, Burlington, VT

Skills

Skilled in the use of Microsoft Office Suite.

Able to multitask and work efficiently on several projects at once.
Possess excellent customer service and communication skills.
Able to coordinate multiple departments to accomplish a common goal.
Adept at managing schedule needs with man-hours available.
Team oriented.

Experience
Absence Management Supervisor, Hartford HealthCare
October 2014 to Present

Coordinate the FMLA leave, STD administration, and LTD process with the
outsourcing partner.
Maintain own case load and acts as single point of contact for assigned
Organizations HR, employees and managers on STD, LTD and FMLA claims,
questions, and process. Receives and administers requests for other types
of disability related leave.
Provides accurate information to employees and management regarding
benefit programs, as they relate to STD, LTD, FML, and workers
compensation. Communicates with HR, employees and managers regarding
leave designation and status and answers questions from employees and
managers regarding FMLA and other leaves of absence. Coordinates the
return-to-work process for FMLA and other disability related leaves of
absence.
Maintain up-to-date working knowledge of FMLA, workers compensation,
state leave laws, ADA, and organization policy and procedures. Understand
the integrations and impact of STD plans and policy and how they interface
with the applicable leave laws.
Serve as a continuous improvement champion. Conduct analysis to identify
process and claims trends and programs to enhance performance in areas of
opportunity.
Manage timekeeping activities, including entering, editing, and approving
time in the Kronos system for employees on continuous FMLA/non FMLA
leave.
Process and maintain transactions and data elements in the PeopleSoft HRIS
for employees on continuous FMLA/non FMLA leave. Utilize reports to

analyze, and act upon absence-related data. Identify trends and opportunities
for improvement.
Coordinate with Payroll and other internal functions and external payers to
coordinate the accurate payment of paid time off benefits and disability leave
benefits.
Monitor case-loads to ensure even case distribution and redistribution as
needed. Supervises staff including training, mentoring, approving time, and
performance management.
Act as a subject matter expert for staff on difficult or complex cases. Liaisons
with Legal for policy/legal updates. Provides customer service for calls/emails
escalated to management.

Absence Management Coordinator, Hartford HealthCare

December 2013 October 2014
Responsible for administering employees leaves of absence including FMLA,
personal leaves, and military leaves, and workers compensation leaves.
Coordinates with Payroll and other internal functions and external payers to
ensure the accurate payment of paid time off benefits and disability leave
benefits Administer employees pay through the Kronos system managing STD
and LTD transition.
Coordinates the return to work process for FMLA and other disability related
leaves of absence.
Provides accurate information to employees and management regarding benefit
programs, as they relate to STD, LTD, FML, and workers compensation.
Coordinate the return to work process for FMLA and other disability related
leaves of absence.
Processes and maintains transactions and data elements in the PeopleSoft HRIS
for employees on continuous FMLA/non FMLA leave. Utilizes reports to analyze,
and act upon absence-related data. Identifies trends and opportunities for
improvement.
Performs audits to minimize data entry errors and to ensure that FML and other
leave processes are accurately applied to account for intermittent leaves, benefit
pay exhaustion, leave return dates, transitional duty positions, etc. Makes
recommendations for corrections.

Administrative Associate II, Hartford Hospital

August 2009 December 2013

Responsible for filing worker's compensation claims with the insurance company
for injured employees.
Schedule initial injury visits, follow ups, referrals, and laboratory and imaging
diagnostic testing.
Processed laboratory billing and special purchase requisitions against the
department cost center.
Serve as the department liaison to the Hospital Environment of Care committee.
Serve as the department liaison to the Hartford Hospital Safety Committee.
Run and actively track data reports for the Hospital on a variety of subjects
including influenza vaccination statistics and employee injury statistics.

Conduct the departments Environment of Care rounding to ensure the

department meets the patient care guidelines of the Hospital.
Assist with the organizing and staffing of the Hartford Hospital Employee Safety
Fair.
Assisted and coordinated the tracking of the doses of H1N1 vaccine distributed
through Hartford Hospital for the state of Connecticut during the 2009 season.
Responsible for coordinating schedules and scheduling reviews of employee's
transitional duty as well as job interviews and Influenza planning meetings.
Responsible for ordering supplies for the department.
Trained incoming clerical staff and managed the volunteer staffing for the office.
Created training manuals for department software, processes, and workflow.