Kristen M Konishi

12-341 Queen St. Honolulu, HI 96813

808-123-4567
kristenemail@yahoo.com
Profile
Summary

Results-driven individual

Excellent Organizational Skills

Strong Customer Relations Skills

Dedicated to moral values of hard work,

determination and perseverance

Thrives in environments requiring ability to effectively prioritize and complete multiple concurrent projects/tasks

Experience

Interpersonal, analytical and written communication skills

Able to type 85 WPM/10-key 175 SPM
Computer Proficiency
Notary Public

Enrollment Coordinator
2014-present
The Cole Academy, Honolulu, HI

Collaborate with Directors and other Administrative staff to create and implement plans and strategies
that result in specific, measurable and sustained increased enrollment.

Coordinate internal and external marketing campaigns

Accomplish marketing and sales objectives by planning, developing, implementing, and evaluating
advertising, merchandising, and promotion programs, along with budgeting for them.

Research, identify and capitalize on market opportunities (such as partnerships with other businesses,
limited scholarships and corporate incentives, etc.)

Integrate retention strategies amongst all campuses

Develop auxiliary services along with the CEO and Directors, for revenue opportunities that are
complementary to its mission. .
Accomplishments:

Increased enrollment by 25% within 6 months of employment

Branch Office Administrator
2013-2014
Edward Jones, Honolulu, HI
Office Administration and Management: multi-tasking, overseeing appointment setting, processing
deposits/transactions, completing meticulous paperwork and ensuring paperwork is in good order before
processing and sending to various product partners; answering phones; directing calls to appropriate
parties
Client Service: building relationships with clients; research answers to client questions, following up and
ensuring client satisfaction
Client Development: proactive client contacts; updating prospect and client data records; executing and
developing proactive mail lists/programs
Event Planning: successfully coordinating invites, RSVPS, confirmations with clients, product partners
and vendors.
Proactively preparing detailed reports and lists to assist Financial Advisor in developing business
Assessing needs of the business/client/Financial Advisor and proactively developing next action, reports,
paperwork required for anticipated next action
Accomplishments:
Earned highest possible rating for annual internal audit, all records were up to date and compliant with
company and industry standards
Assisted Advisor to increase business and progress to next level of production
Earned "Exceeds Expectations" on 6 month and 1 year Performance Review
Established over 25 Standard Operating Procedures for the office, to assist with ensuring smooth operation
of day to day functions.

Consumer Banking Representative

2009-2013
Bank of Hawaii, Honolulu, HI
Build strong client relationships to ensure customer satisfaction and efficient business continuity
Assist clientele with management of account information through various channels:
Assist in peer professional development through coaching, and facilitating trainings during morning
meetings
Cross-sell banking services and products to clientele to strengthen customer relationships
Participate in community service events to promote the banks dedication to public benefit
Accomplishments:
Top 3 in production for bank-wide sales campaigns: Consumer Lending campaign, Home Equity
Campaign, Bankohana (premier-bank account) campaign
Ranked within the top 10% of sales representatives within the 1 st year of employment in a sales position
Perfect customer satisfaction rating

Education

Currently seeking B.A. in Business Administration

Expected graduation date: May 2016
University of Hawaii West Oahu, Kapolei, Hawaii
Associates Degree
Leeward Community College, Pearl City, Hawaii
Diploma
Kamehameha Schools, Honolulu, HI

References

Furnished on request.