Monika Lipski

Objective

I am seeking a full time position within your organization. Furthermore, I would like to gain
experience and grow towards success within your company. I am task oriented, well organized,
driven and can easily adapt to any given challenge. My background in sales and customer service
can be a valuable asset within your business.

Experience

08-2011 to 05-2014

Calgary, AB

Sales Representative

Successfully reached and exceeded monthly quota of 5 ATMs per month,

overall achieving 289 active accounts and renewals with over 1000 prospect
accounts.
Created proposals for RFPs and was the successful bidder for large key accounts
including a city account with multiple ATMs as well as high volume Casinos.
Achieved sales by acquiring new accounts Nationwide.
Brought awareness of the brand by organizing and attending tradeshows.
Sought new business by consistently cold calling, leveraging referrals, contacting
sales leads and efficiently following up.
Introduced new software and technology that brought new efficiencies and
accurate day to day performance
01-2010 to 07-2011 Urban Barn (Retail Sales)

Calgary, AB

Design Consultant / Sales Associate

Achieved and exceeded daily and monthly sales targets

Worked closely with interior designers to create concepts for new show homes
Met with customers one on one to assist in their interior design needs
Read and reviewed blueprints for new homes
Followed up with customers pre and post sale to reinforce close customer relationships
Daily data entry of sales orders
Presented with best in customer service award

11-2007 to 05-2008 Nilex Inc. (Geo-Environmental business)

Edmonton, AB

Customer Service Representative / Inside Sales

Provided professional, friendly and prompt customer service

Researched bids, submitted quotations and followed up on daily status of tenders
Utilized computer skills; including client based management database, quote and sales
software, Microsoft Office
Coordinated freight services for customers
Multi tasked and kept organized in a fast paced work environment
Committed to on-call service
Kept database up-to-date with competitive information
Conducted comparative pricing analysis and dealt with numbers at a detailed level

Monika Lipski
06-2003 to 08-2007 Moores Clothing for Men (Retail Sales)

London, ON

Manager in Training / Wardrobe Consultant

Education

Hobbies

Committed to providing customers with professional customer service

Consistently performed on top in sales in the Region
Built strong relationships with customers insuring repetitive business
Maintained a high quality work environment
Provided solutions for customer complaints
Organized store outings as well as in store functions
Recruited and trained new employees
Exercised time management
Merchandised store on a weekly basis
Opened and closed store operations

2008

Achieving Stellar Service Experiences Certificate;

Nilex Inc.

Edmonton, AB

2008

Creating Stellar Customer Relations Certificate;

Nilex Inc.

Edmonton, AB

2003-2007

Suits U. Sales Certificate;

Moores Clothing for Men

London, ON

Travel, reading, art, outdoor activities, cooking, keeping fit, photography.

Summary

Understand and grasp new company concepts and ideas quickly

Strong sales and leadership background, a team player, combined with excellent
communication skills
Proven achiever with daily sales statistical analysis
Knowledgeable in the importance of customer satisfaction and orientation to customer
needs, wants and requests

References Available upon request