EMPLOYEES FIRST, CUSTOMERS SECOND

successful leaders tend to be more intelligent than followers

conforming to group norms
Good Soldier Tactic
Intrapreneur
(i)
Normative isomorphism (ii)
Coercive isomorphism (iii)
Mimetic isomorphism
X- Birla Sun Life Insurance, Y- Yuvraj Singh
conciliator
Project oxygen, Technical expertise was the least distinguishing factor among ef
fective leaders
Tenure does not appear to be a good predictor of employee productivity.
rewards-personal goals relationship
Yahoo
Employs a clear chain of command.
It is critical that all workers be treated alike.
Halo Effect
Referent Power
Mr. Anthony Eden
Neologisms
A)
The best leaders are transformational leaders.
Strategic Alliance
They will need to anticipate paying much higher wages to employees outside the U
S.
Competition
Carnegie Model
Growth through delegation
formal-2,3,5; personal-1,4
a collectivist country like Guatemala
Strategic Alliances
Civil rights
Project MKUltra, LSD, manipulate people's mental states and alter brain function
s to force confessions through mind control
Foot-in-the-door technique
Groupthink
Jyoti Deshpande
Actor-observer differences in attribution
Fixed p.a. 10.75
*Performance Reward (A+) 3.25
Total CTC 14