Project Report On PERT CPM

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A PROJECT REPORT ON PROJECT

MANAGEMENT SYSTEM
Submitted in partial fulfilment of the requirement of the
Post Graduate Programme in Management
Submitted by,
PAVEL ISLAM (PA8025)
Under the Guidance of
PROF. JANAK V SHEALAT
RAMAIAH INSTITUTE OF MANAGEMENT STUDIES
193, NEW BEL ROAD,
M. S. RAMAIAH NAGAR,
BANGALORE – 560054
2008-2010
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Certificate
This is to certify that the Project Report at
CM ENVIROSYSTEMS
Submitted in partial fulfilment of the requirements
for the award of the degree of
POST GRADUATE PROGRAMME IN MANAGEMENT
TO
RAMAIAH INSTITUTE OF MANAGEMANT STUDIES
is a record of bonafide Training carried out by
PAVEL ISLAM (PA8025)
Under my supervision and guidance and that no part of this report
has been submitted for the award of any other
degree/diploma/fellowship or similar titles or prizes.
FACULTY GUIDE
Signature:
Name: Prof. JANAK V. SHEALAT
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STUDENT’S DECLARATION
I hereby declare that the Project Report conducted at
CM ENVIROSYSTEMS
Under the guidance of
PROF. JANAK V SHEALAT
Submitted in partial fulfilment of the requirements
for the degree of
POST GRADUATE PROGRAMME IN MANAGEMENT
TO
RAMAIAH INSTITUTE OF MANAGEMENT STUDIES
is my original work and the same has not been submitted
for the award of any other Degree/diploma/fellowship
or other similar titles or prizes.
Place:Bangalore PAVEL ISLAM
Date:20.07.2009 Reg. No.:PA8025
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ACKNOWLEDGEMENT
My first and foremost thanks to God who enabled
successful completion of my project. I wish to express my
sincere thanks to our beloved Dr. M. R. Pattabhiram, Director
of Ramaiah Institute of Management Studies, who provided me
this opportunity to do the work.
My deep sense of gratitude and profound thanks to Dr. Y.

Rajaram, Dean Ramaiah Institute of Management Studies for
importing his wise knowledge and excellent guidance in
enabling me to complete this project successfully.
I am also very thankful to my faculty & project guide Prof.

JANAK V.SHEALAT for his guidance and encouragement
throughout the project and also for offering me suggestions
without which the completion of this project would be practically
impossible.
I would also like to express my sincere thanks to Mr. J.CRASTA

CEO of CM ENVIROSYSTEM Bangalore, for extending his
cooperation, in spite of his busy schedule. I offer sincere
gratitude to him for giving all possible information’s & left no
stones unturned in making me understand the various aspects
regarding management.
I finally express my special gratitude and thanks to my family

members and friends for their help and constant support and
encouragement.
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CONTENTS PAGE
STUDY OF THE INDUSTRY
1.1 Historical background 7
1.2 Current scenario 8
1.3 Industry analysis (porter’s 5 9-13

forces model)
COMPANY STUDY
2.1 Company profile (History, 14-28

Ownership pattern, Vision,
Mission, & Objectives.)
29-49
2.2 Organizational structure & its
analysis 50-62
2.3 Study of the functional

department
SWOT ANALYSIS 63-64
LEARNING EXPERIENCE 65
FINDINGS & RECOMMENDATIONS 66-67
PROBLEM STATEMENT 68-71
BIBILIOGRAPHY & WEBLIOGRAPHY 72
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Objective of the study
 To know the organization at glance.

 To understand the function of various departments, various
processes involve in the organization.
 To know about their various products what they are
manufacturing.
 Analyze competitors with the help of Porter’s 5-force model.
 Internal & External analysis of the company with the help SWOT
model.
 To implement Project Management system to find delivery
schedule timing and also finds out the critical path.
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STUDY OF THE INDUSTRY

HISTORICAL BACKGROUND: -
ENVIROMENTAL CLIMATIC TEST CHAMBER:
Environmental Test Chambers are pieces of equipment that perform

scientific testing of a product under a variety of stresses and
environmental conditions. These devices are able to simulate
environments with extreme temperatures, humidity levels, altitude,
radiation, wind, bacteria, dust and chemical exposure. Manufacturers
from a variety of industries perform environmental testing including
those in the automotive, aerospace, and electronic and
telecommunications industries.
Environmental testing is performed for a variety of reasons. From

reducing product development time to reducing warranty costs,
environmental testing is critical. For many manufacturers there is a
concern about legal liability should user injury occur. Environmental
testing allows the manufacturer to encounter and repair any potential
issues before injuries occur. Another reason manufacturers participate in
environmental testing is to make certain that their product will perform
successfully during use. At some point in its life, almost all products are
subject to the stresses of vibration and temperature changes and a well-
design product needs to be able to operate appropriately when subjected
to these stresses. However, the benefits of environmental testing are not
limited to evaluating a products function and performance, but also to
protect a company’s reputation. Environmental testing gives the
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manufacturer quality assurance that their product is ready to be put on the

market. It also allows them to see how their product will withstand the
storage and shipping conditions that it will encounter. Environmental
testing allows manufacturers to ensure their product will be reliable under
almost any condition it may be exposed to over its lifetime.
WHY ENVIRONMENTAL TEST CHAMBER IS REQUIRED?
I- To know the sustainability of the product in extreme condition.

II- Environmental testing allows the manufacturer to encounter and
repair any potential issues before injuries occur.
III- Environmental testing allows manufacturers to ensure their

product will be reliable under almost any condition it may be
exposed to over its lifetime.
IV- However, the benefits of environmental testing are not limited

to evaluating a products function and performance, but also to
protect a company’s reputation.
Environmental test chambers are essential for Research & Development,

Material Testing, Quality Assurance and Product Up gradation
Programmes particularly by Defence, Aerospace, Electronic Component
Manufacturing, Telecommunication, Automobile Industry and many
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other areas of Modern Engineering.
• Providing in-house calibration facility of temperature, humidity

and altitude
• In-house environmental test facilities for quality control and R&D
• Turn key projects for battery manufacturing and automobile related
quality control and environmental process simulation
• Custom built solutions and design for various applications.
• Providing testing equipment and testing machine like compression
testing machine, tensile testing machine, and universal testing
machine for industries such as Metal, Rubber, Plastic, Leather &
Footwear, Textile, Paint & Coating, Concrete, Oil & Petroleum,
Wood & Plywood and others.
• Specialize in designing and manufacturing Testing Equipments

and Materials testing Machines to customers' specifications.
INDUSTRY ANALYSIS (PORTER’S 5 FORCE MODEL)
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Competitors’ analysis of CM Envirosystems

(Porter’s 5 Force Model Analysis)
Rival Company: Rivalry among competing firms is the most powerful of

the five competitive forces. The ongoing war between firms competing in the same
industry for gaining customer share to increase revenues and profits. The competition
is more intense if firm pursue a strategy that gives competitive advantage over the
strategies pursued by rivals.
Developing new strategies is more easier than retaining the uniqueness of the
strategies to gain competitive edge over rivals in the industry. Changes in strategy by
one firm may be met with retaliatory countermoves, such as lowering the prices,
enhancing quality, adding features, providing services, extending warranties and
increasing advertising.
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The rivalry among competing firm increase as the number of competitors increases, as
competitors more equal in size and capability, as demand for the company products
decline, products are undifferentiated, product prices decline, consumer brand
switching cost is less, number of supplier available for raw material, low price
substitute products are available and entry into market is easy due to less constraints.
As rivalry among competing firms intensifies, industry profits decline, in some cases
to the point where an industry becomes inherently unattractive.
They have faced competition from both national & international market. But the
competition meanly coming from international
Market size like CSZ TAS etc. from Indian market there are so many companies also
like Saraswati dynamics, kasco industry, classic scientific, sri rudran instruments,
authentic instruments.
Substitute product: Firms mostly monitoring the trends within the

industry to track the strategies but competition not only arise within the similar
industry but also in different industry. Companies in other industry offer products
with similar features and functionality or even better act as substitute for the products.
For Instance, the producers of eyeglasses and contact lenses are facing mounting
competitive pressures from growing consumer interest in laser surgery. Newspaper
are feeling competitive force of the general public turning to cable news channels for
late-breaking news and using Internet sources to get information about sports results,
stock quotes, and job opportunities.
The firm face intense competition by substitute products producers firms when the
customer cost of switching is lower, substitute product is better in quality and
functionality, end user grow more comfortable with using substitutes. The
competitive strength can be determined by market share, sales pattern, producers
adding capacity for more production, rise in profits.
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New Entrants:
Potential entry of new competitors is also the factor to intense the competition in the
industry. Larger the pool of new entrants result in more changes of intense
competition. Barriers to entry, however can restrict the firms from entering the
market, more number of entry barriers will make it difficult for the new entrants to
exploit the opportunity of new market.
Barrier to entry, however, can include the need to gain economies to scale quickly,
strong customer loyalty, strong brand preferences, large capital requirements, lack of
adequate distribution channels, government regulatory policies, tariffs, lack of raw
access to raw material, possession of patents, undesirable locations, counterattack by
entrenched firms and potential saturation of the market.
If existing firms producing at economies to scale then new entrants must ensure to
makes it entry into the market with large production scale capability to lower it fixed
and variable cost per unit to compete with the competitors product otherwise new
entrants will face exceeding cost problems. Government policy creates hurdles for
new entrants by heavy taxes and interest rates. New firms must get to know the
Government regulations and policies before making entry decision into the country.
Despite numerous barriers to entry, new firms sometimes enter industries with higher-
quality products, lower prices and substantial marketing resources. The strategist’s
job, therefore, is to identify potential new firms entering the market, to monitor the
new rival firms strategies to counterattack as needed and to capitalize on existing
strengths and opportunities.
As par the product is very much unique. You can this is totally niche marketing
product so competition coming from new entrants is not so much comparatively other
like FMCG, etc. But still it has competition from new entry. Annual Demand of this
type of product is hardly 500 to 700 per month from through out the Indian market;
major clients are from government sector like BHEL, ISRO, BEL, etc.
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Bargaining Power of Suppliers:

Suppliers and producers relation always matter specially in
manufacturing industries. Suppliers play have an important role in
production of good and services, better the raw material better the
final product. Bargaining power of supplier effect the intensity of
competition especially if there are huge number of supplier, less
availability of raw material and the cost of switching supplier or raw
material is high. These attributes in the industry give power to the
supplier to enforce term and conditions on manufacturers and
charge high cost of raw material.
Bargaining Power of Consumers:

Consumers are the final user of the products, performance of the
companies totally depend upon the consumers. Bargaining power of
consumers is more especially when they are huge in number and
consumers purchase in large quantity. Rivals firms offer discounts,
warranty and services to switch the consumer from one brand to
another in same industry.
The bargaining power of consumers is also more when products are

undifferentiated and widely available. In this case consumer can ask
for more discounts, extended warranty and services. As the
satisfaction level of consumer goes up more the intensity level of
competition increases. Firms should monitor the competitor’s
strategies and also take care of the consumer like and dislike by
maintaining good relation by implementing CRM processes in the
company.
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COMPANY PROFILE
History: -
Founded in 1981, based at Bangalore, a technology hub of India, C.M Equipment &
Instruments (I) Pvt. Ltd started its operation by manufacturing ovens, incubators,
water bath etc. under the able leadership of M. J Crasta.
Over a period of time after 1993 onwards when the Indian economy has liberalized,
by understanding the needs of emerging market of Environmental Test Chamber the
company’s product range was diversified/specialized to manufacture & market its
innovative hi-tech Environmental Test Chamber products catering to the requirements
of Quality testing, R&D testing process, Science & technology, Defence etc., in
Indian & global market.
After its glorious presence of 25 years C.M.Equipment & Instruments [I] Pvt Ltd has
renamed its recognition as CM Envirosystems Pvt Ltd., on the eve of its silver
jubilee year of contribution to testing requirements across the world.
The company specializes in manufacturing and exporting industrial testing products

like testing chambers.
CM Envirosystems Pvt. Ltd. has now changed its brand name and logo to CM
Envirosystems Private Limited retaining the same constitution and directors to
reframe its recognition in the market by launching its high-end innovative new series
of its core products of product line Climatic Chamber & Salt Spray Chamber under
the brand name of PAC and SILVER FOG to demonstrate its strength as an Indian
Technology Company in the world map and marketing of Environmental Simulation
products.
Its commitment to innovative technology, quality customer satisfaction has been the
forte of CM Envirosystems Pvt. Limited since its inception.
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J M CRASTA (FOUNDER CHAIRMAN CM Envirosystems Pvt Ltd)
 Mr. Jacob Crasta started his career as Marketing Executive and established the
Company C.M Equipment & Instruments (I) Pvt. Ltd. in the year 1981
 Past president of Peenya industrial association (PIA) which is the second

largest industrial estate in whole of South East Asia.
 Past President of Karnataka small scale industries association (KASSIA) an

apex body for small scale industries and
 Vice President of Federation Karnataka chamber of commerce & industry

(FKCCCI).
Advisory board member for Karnataka electric regulatory council (KERC), Export
Credit Guarantee Corporation of India limited (ECGC
Ownership Pattern: - Solo partnership
CM Envirosystems Pvt. Ltd. is a private limited company.
CM Envirosystems Pvt. Ltd – An Overview
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Business Type Exporter, Manufacturer, Importer
Capital in Dollars US $ 100,000
Export 40%
Percentage
Import 10 - 20%
Percentage
Primary In-house developed technology for import substitute items

Competitive
Advantage
Sales Volume Rs. 8.5 crore
Import Value 10 - 20%
No of Staff 85
Year of 1981
Establishment
No of Production 2
Lines
OEM Service Yes

Provided
Production Type Batch type
No of Engineers 10
Monthly Rs. 50 lakh

Production
Capacity
Memberships
FICCI, FKCCI, DCCI, BCCI, KASSIA, PIA etc.,
Product Range PAC Climatic Chamber, Hot/Cold Chamber, Silver, FOG-

Corrosion Test Chambers, Dust Chamber, Thermal Shock
Chamber, Rain Test Chamber, Weather meter, IR Oven, Walk-
in Chamber, Altitude Chamber, Dry Heat Chamber and Tray
Dryer.
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MISSION: -
Mission is to contribute towards the “SUCCES OF OUR CUSTOMERS” by
developing and supplying innovative high quality products & services at global
levels.
VISION: -
Vision is to become a “GLOBAL LEADER IN THIS MARKET SEGMENT”
whose reputation is built on the ability to provide the customer satisfaction
through quality products & services.
QUALITY POLICY: -
“CMEIPL IS COMMITTED TO DESIGN MANUFACTURE & DELIVER
HIGH QUALITY PRODUCTS AND MATCHING TO GLOBAL
STANDARDS THROUGH CONTINUAL IMPROVEMENT WHOSE
REPUTATION IS BUILT ON CUSTOMER SATISFACTION & DELIGHT”
• The company follows stringent quality control norms, to ensure the quality
standards of its products
• The company’s quality control norms are in accordance with the national as
well as the international standards.
• The team at CM consists of technically/professionally qualified personnel
• In the company all the employees work in team spirit committed to deliver the
company’s products and services to the requirements of its customer
• The company always strives to win the confidence and trust of the clients by
assessing their present and future needs and delivering the right product
accordingly.
• It was the company’s quality products, affordable cost, on-time delivery, pro-
active service and customer satisfaction, which have helped the company to
reach the epitome of the success
PRODUCT PROFILE: -
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PAC -Climatic chamber

SILVERFOG - Salt Spray Chamber AQUA - Rain Chamber
ALTIPLUS-Altitude chamber Walk-in Chamber Tray dryer chamber
Dry heat chamber AERIAL- Dust chamber KINETIC -Thermal shock

chamber
PAC CLIMATIC CHAMBER

The PAC- series climatic chamber is an outcome of the continual improvement of CM
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Environsystems over 25 years in meeting the expectation of variety of requirements

of various customers. It was developed with best engineering practices enhancing the
inherent reliability in the system PAC- series to suit any ergonomic conditions to
perform various tests of temperature and relative humidity as per international
standards.
PAC-Series Climatic Chambers are available at different ranges of parameters and
capacities as per specific testing requirements and all standard sizes are available in
stock to meet the just in time testing needs of various industries.
• A modular design with mono block construction with high grade quality
material,
• Fully vacuumised multilane window for condensate free view of the specimen,
• Environmental friendly Non-CFC refrigeration system with safety protected

devices for high cooling efficiency.
• Direct vaporization system humidification with low pressure vapor boiler
• Refrigeration based de-humidification for elegant resistive analog colour

touch screen controller programmer with unique features like diagnostic
history, USB port download, Internet facility etc. for trouble free maintenance
and operation of the system from any distance.
Salient features: (a) Housing (b) test space (c) insulation (d) door (e) inspection
window (f) illumination or lighting of test space (g)
conditioning (h) refrigeration system (i) heating of test
space (j) dehumidification (k) castors (l) instrumentation & control
(m) instruction & service manual
Safety features: (a) over temperature protection foe test specimen (b) software
temperature limiter for mini/max test chamber temperature. (c) Protection for excess
pressure in cooling circuit HP/LP cutout (d) all power lines will have fuse protection
(e) the control & monitoring system will be protected against in out electrical surge &
spike (f) drain for condensate & cleansing water (g) earth point (h) system protection
class will confirm to IP 20 (h) all wiring will comply to various national/ international
standards (i) the power consumption by safety & control devices will be as low as
possible.
ALTITUDE TEST CHAMBER
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1 Test space volume 90 Ltrs to 8000 Ltrs
2 Temperature range -850 to 1800 c

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3 Temperature regulation accuracy Better than + 10 c
4 Altitude range Ambient to 1m bar
Altitude resolution 1m bar or better
5 Temperature fluctuation
Temporal + 0.50 c max
Spatial + 1.50 c max
6 Average heating rate 10 c/ min to 50 c/min
Average cooling rate 10 c/ min to 50 c/min
• Simulation of extreme temperatures and altitude up to 50km with a unique

design to provide high accuracy.
• These products are specially used in space, metrology and defense

organizations for the evaluation of various components as per military &
commercial standards.
• The test chamber is designed with a high stage evaluation system &
mechanically robust build to withstand the high levels of vacuum.
Salient features: (a) Housing (b) test space(c) insulation (d) door (e) inspection
window (f) illumination or lighting of test space (g)
conditioning (h) refrigeration system (i) heating of test
space (j) dehumidification (k) castors (l) instrumentation & control
(m) instruction & service manual.
possible.
RAIN TEST CHAMBER

“Aqua-Rain Chambers are specially designed for simulating actual and accelerated
rain conditions as per various international test specification and standards.”
• A mono block construction completely made of Non magnetic stainless steel
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of high grade quality material,
• Lockable double jacketed front door with viewing window/ transparent acrylic
inner door with gasket for leak tight sealing.
• The chamber is capable of moving easily to different location using castor

wheels, modular design with mono block construction.
Salient features: (a) Housing (b) test space (c) insulation (d) door (e) inspection
window (f) illumination or lighting of test space (g) heating of test space (h) castors
(i) instrumentation & control (j) test table (k) rain spray (l) water line (m) water tank
(n) spray nozzles (o) power source (p) instruction & service manual
Safety features: (a) over temperature protection foe test specimen (b) all power lines
will have fuse protection (d) the control & monitoring system will be protected
against in out electrical surge & spike (e) earth point (f) system protection class will
confirm to IP 20 (g) all wiring will comply to various national/ international standards
(h) the power consumption by safety & control devices will be as low as possible. (i)
Protection for overloaded pump (thermal cutout)
SALT SPRAY CHAMBER

• CM Envirosystems Salt Spray & Cyclic Corrosion test chambers are designed
to meet the most stringent testing requirements of corrosive atmospheres and
cyclic corrosion environment.
• It has uniquely built with advanced technology a mono block construction

conducive to perform various corrosive resistance tests.
• It has integrated with dedicated compartments accessible to all components for

maintenance friendly requirements.
• It has desktop control & operational panel along the side of workspace for
user-friendly accessibility.
• The entire housing is constructed using non-corrosive materials like plastic,

making it highly durable & maintenance free.
• It also has an ergonomic design with smooth and contoured surfaces, making
it highly attractive as well as compact.
• It has probably the biggest real cubic space provided with unobstructed test
space among test systems available today.
• An acrylic top lid is operated pneumatically to assist in automatic opening of

the door.
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• It also has a tapered roof to meet the specification of ASTM and avoid the
condensate to drip onto the specimen.
THERMAL SHOCK CHAMBER

• The extreme simulation of temperature is conducted in two zones of hot and
cold that can be controlled independently.
• The single basket product carrier moves horizontally/vertically from one zone
to another subjecting the product to dramatic changes in temperature thus
creating a temperature shock and thereby detecting specimen flaws.
Special features: (a) Test basket movement (b) Housing (C) Test space (d) Basket
transfer (e) Insulation (f) door (g) Inspection window (h) Test space conditioning (i)
Refrigeration system (j) Heating of test space (k) Instrumentation & control (l)
Software communication (m) User manual (n) Safety protection devices.
possible.
AERIAL DUST CHAMBER

“Aerial Dust Chamber is specially designed for simulating a dust filled atmosphere
in a confined workspace as per international testing standards especially for
automotive & electronic components testing of its resistance to dust atmosphere.”
• A mono block construction with an interior using mirror finished stainless

steel and exterior cold rolled steel with electrostatic powder coating.
• The internal test space has a sloped ceiling with dust circulation ducting on
the sidewalls for uniform distribution of the dust.
• The interior stainless steel door is lined with a double continuous silicone
rubber rings.
• The door is lockable and provided with a micro switch enabling an

interlocking system and toughened glass viewing window & a wiper.
DRY HEAT CHAMBER
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• It designed for the simulation of extreme heat in particular for longevity,

aging, Burn-in and accelerated stability test in R&D, Quality testing, Process
control laboratories worldwide.
• Salient features: (i) Housing (ii) Test space (iii) Insulation (iv) Door (v) Test
space conditioning (vi) Heating of test space (vii) Instrumentation & control
(viii) Tray (ix) Safety & protection devices.
TRAY DRYER
• Tray dryer is one of the exclusive offerings.
• The external framework is made up of 10 SWG M.S finished with two-coat

ducco paint.
• The internal surface is coated with heat resistant aluminum paint.
• These tray dryers are equipped with adjustable exhaust damper with an
arrangement for pre-filtration in the air-inlet.
• It is suitable to dry the moisture content in the specimen like chemical/

pharmaceutical powder drying & it is ideally designed for drying Mushrooms,
Areca nut, Coconut, Chilies, Spices, Papad, potato chips, Onions, Fish, Garlic,
Grapes, Cashew nuts, Confectionery, Macaronies, Wood etc.
• Heating is either by electric or steam or both.
Salient features: (a) Housing (b) test space(c) insulation (d) door (e) illumination or
lighting of test space (f) heating of test space (g) castors (h) instrumentation & control
instruction & service manual
WALK-IN-CHAMBER
• Walk-in Chambers are especially designed to simulate various environmental
conditions to test the larges specimens.
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• These chambers are bigger in size to accommodate larges size specimen.
• These are constructed using pre-fabricated insulated panels to the required

dimension of the test space.
All simulation of environmental parameters is similarly done as in the case of Reach-

in models of Environmental Climatic Chambers
AREA OF OPERATION
The company is supplying its quality products to spectrum of industry segments in

India and abroad India such as Electronics, Optic fiber, Automobile, food processing,
Pharmaceuticals, Defence, R & D etc., international giants like Motorola, Philips,
Whirlpool, Wipro, G.E India, ABB, Araco, Hyundai group Astra Zeneca, and Indian
master companies like Tata group, Hindustan Lever, Birla Group, TVS group,
Hinduja group, Kirloskar group and prestigious Defence/space organization like
ISRO, DRDO, HEMRL, RCI, Indian Ordnance Factories, CQAE etc. , are clients.
It exported to various SAARC countries & other countries like Bahrain, Zimbabwe,
Singapore, Egypt, Australia, Muscat, Dubai, Indonesia, and Malaysia etc.
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OWNERSHIP PATTERN
 CM Envirosystems Pvt. Ltd. is a private limited company.
 Mr.J.Crasta is the C.E.O of the Company.
 His son Mr. Prajwal A Crasta is the Chief Operational Officer (C.O.O)
CM Envirosystems is the leading supplier of environmental testing chambers in

Indian notion.
The capital structure of the company is US $50000.
The Management Committee:
NAME DESIGNATION
Mr. ANIL KUMAR.K CHIEF BUSINESS DEVELOPMENT
Mr. JAYACHANDRAN CHIEF PURCHASE OFFICER
Miss AMPILI CHIEF NETWORKING & ADMIN OFFICER
Miss DEEPA CHIEF FINANCE OFFICER
Mr. M.G.PATEL CHIEF PRODUCTION & DESIGN OFFICER
COMPITITORS INFORMATION
(1)KASCO INDUSTRIES
Motto - “Customer Satisfaction”
Kasco Industries was founded in 1972 by two engineering graduates viz. Mr.
Dhananjay Kamlapurkar and Mr. Rajendra Shah. Since then the company has made
rapid progress in the field of Environmental Test Chambers.
Kasco has a strong R&D base and continuous development is undertaken to upgrade
the quality and reliability standards. The company is also active in development of
new designs using environmental friendly refrigerants.
Kasco enjoys the confidence of a large clientele such as the Ministry of Defence,
Directorate General of Quality Assurance, Defense Research & Development
Organizations and Base Repair Depots, Multi-Nationals such as ABB, Phillips, L&T,
Siemens, AT&T, Modi Xerox and many such others.
Today Kasco Industries is Leading Environmental Test Chamber Manufacturing

Company and enjoys the reputation of the Only Indian Company to manufacture the
Complete Range of Environmental Test Chambers under one roof. Kasco's Expertise
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-Kasco uses the most optimized technology to deliver a reliable and quality chamber
as per the customer’s requirement.
(2)SARASWATI DYNAMICS
Slogan is “A STRONG VALUE-FOR-MONEY BRAND”
Saraswati Dynamics pioneered the manufacturing of Electrodynamics vibration

shakers in India way back in the early 1970s. In the two decades that followed,
Saraswati raised the standards of its products to match international quality.
The turn of the new century revolutionized testing standards in India, with Saraswati
offering an additional range of test systems in the form of Environmental Simulation
Chambers – both stand-alone and the types that integrate with existing brands of
vibration systems for Combined Simulated Testing. This has positioned the company
as an unrivalled market leader in the Asian sub-continent.
Each product from Saraswati Dynamics was a first, exemplifying topmost quality
and performance. The best names in automotive manufacturing in India became
partners in the progress – they received not only a highly dependable product suiting
their applications but also un-matched service support. Together, it spelled true value
for money.
The companies positioning strategy remains value pricing, product performance and
brand building. Pricing goes along with the other two. We will always be a value-
for-money player, and we owe it to a free-pronged strategy – strong R&D,
manufacturing efficiencies and attending to the customer’s feedbacks.
QUALITY POLICY: “To achieve the customer satisfaction by providing products

and services that meet or exceed their expectation in the given time at competitive
prices by implementing & continually improving its effectiveness as per Quality
management system ISO 9001:2000”.
(3)ZETATEK
Motto- “Committed for excellence”
Mr. R. Siva Kumar and Mrs. Rama Devi incorporated Zetatek Industries Limited in
1990. Zetatek manufactures environmental test chambers, electro dynamic vibration
test systems, centrifuges etc. Zetatek provides responsive service support, and offers
maintenance contracts for its products.
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ENVIRONMENTAL TEST FACILITIES:

Zetatek manufactures Environmental test facilities to meet the stringent test needs of
aerospace and defence equipment. The equipment manufactured includes:
• Environmental test chambers

• Electrodynamics vibration test systems
• Centrifuges
These products are all supported by state of the art instrumentation and can be
configured for PC based control and monitoring.
Zetatek's modern manufacturing facility and offices are housed in a new building with
floor area of 2,500m². Our equipment designs aim to meet the requirements of
product testing to international standards. Zetatek currently employs 105 people with
70 technically qualified staff.
Zetatek esteemed customers include leading organizations engaged in R&D and

manufacturing in defence, space, aeronautical, automobile, telecom and electronic
sectors.
GLOBAL COMPITITORS
 ESPEC CORPORATION – JAPAN
 Design Environmental – U.K
 CSZ International – Cincinnati Sub-zero Products Inc. USA
 THERMOTRON INDUSTRIES – USA
 Envirotronics – USA
 Weiss Gallenkamp – UK
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ACHIVEMENTS & AWARDS

• Exponential growth consecutively for the last three years
• The one and only company offering wide range of climatic simulations in
India
Due to excellence in delivering quality equipment the company has received several
prestigious awards. Due to excellent achievements, now it is become prominent
industry player in the global market.
• International Recognition by Ceylon Chamber of Commerce for Industrial

Excellence
• Award of Excellence by South-East Asia’s biggest Industrial Estate
Association PIA
• Certification by Karnataka Council for Technological Up gradation for
Technology Innovation
Registered with esteemed organizations of DGS&D, DRDO, NSIC, LRDE,
NMRL, HEMRL, ADE, ARDE amongst others
Organization Structure and analysis

The mission & vision of any organization can only be achieved through proper
framework. The framework consists of proper organization structure, policy,
procedures, rules, and regulation and value system. Organization structure is division
of organization into various departments and delegation of the authority to those
departments to perform their responsibility.
The organization is divided into various departments such as business development,
administration, human resource, purchasing, production, finance, quality control,
designing, service, stores, house keeping& logistics. C.E.O delegates the authority to
Chief operational officer (C.O.O), chief networking & H.R.D (C.N), chief finance
(C.F), chief customer support( C.C.S). C.O.O delegates the authority to C.B.D, chief
purchase & inventory (C.P.I), chief design (C.D), chief quality (C.Q), chief
production (C.P).
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Chief of department Department Responsibility

Chief of operational officer ------------------- Development of product&
system
Chief of networking & HRD Administration, Logistics , Coordination among all the
Sales, Human resources, House department, recruitment,
keeping delivery of products & sale.
Chief of business development Business development Marketing activities
Chief of finance Finance department Finance activities
Chief of purchase Purchase department Purchase activities
Chief of production Production department Production activities
Chief of store Stores department Stores activities
Chief of design& development Design department Design & development activities
Chief of quality control Quality control department Quality inspection activities
Chief of customer support Service department Service activities
Both line & staff wise functional structure adopting by the organization, which has
shown in this diagram below:
C.E.O
Chief
operational
officer (C.O.O)
CHIEF CHIEF
NETWO CHIEF CUSTOME
CHIEF FINANCE
CHIEF RKING R SUPORT
BUSINESS (C.F) (C.C.S)
DEVELOP PURCHA CHIEF & HRD
MENT SE & PRODUCTI (C.N) &
INVENT CHIEF LOGISTICS
(C.B.D)
QUALITY
ON (C.P) _
ORY
(C.Q) SEVICE
(C.P.I) ASSISTAN
CHIEF ENGINEER-I
T FINANCE
DESIG
FABRICATI FRONT
BUSINESS N (C.D)
ON OFFICE SEVICE
DEVLOPMEN PURCHAS NETWOR ENGINEER
T OFFICER E & ENGINER KING -II
INVENTOR QUALITY EXECUTI
Y CALIBER VE
ASSISTAN ATION 29
T-I
30
MECHANI
CS SEVICE
BUSINES ENGINEER
S HOUSE -III
KEEPING
DEVELOP ELECTRIC ASSISTAN
MENT – ENGINER ALS T -I
OFFICER QUALITY SEVICE
PURCHA
ENGINEER-
EXPORTS SE &
IV
INVENT
ORY
ASSISTA HELPERS
NT-II HOUSE
BUSINESS KEEPING SEVICE
DEVELOPMENT ASSISTAN ENGINEER-
T -II
EXECUTIVE -I V
BUSINESS
DEVELOPMENT
EXECUTIVE -I
BUSINESS
DEVELOPMENT
Skills
EXECUTIVE -I
It means the ability to perform certain work. The organization follows certain steps to
know the employees skill as well as to train them as per requirement. The steps
followed by the organization are shown below:
Competence Skill matrix

Verification of
required at
different level Identify training Training
need need
Prepare training
schedule Training
schedule
Evaluate the
effectiveness of Training Training
training attendance
Record the
Personal record
data
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(1) Finding out the Competency required at different level or position

Sl.no. Level/Position Education Skills Experien
ce
LEVEL – I
1 CEO/Director Post Graduate Management Expertise, Entrepreneurial skill, Sound Min 10

technical knowledge, Leadership qualities. years
2 COO/CTO/ Professional, HRM Skills, Management skills, Sound Experience in Min 3

Graduate/Post handling group of people, Sound experience in years
Management Graduate D&D/Production/Business Development.
Representative
LEVEL – II
3 Chief-Business Post Graduate In Marketing Expertise, Production promotion and Advt. Min 3
Development Marketing Skills, Public Relations/Customer relation/conflict years
Management resolution skills, Creative thinking, Strategic skills
4 Chief- technical graduate production skill, technical know how, material Min 5
Production years
management, resourceful & gets the job done,
Pragmatic & overworking skill, planning

skills.
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5 Chief-Purchase Commerce Graduate Inventory Management, Vendors Management, Min 3

Materials Management , Purchasing & years
Negotiation, Skills, Ability to execute all
directives with suppliers and sub-contractors
6 Chief-Inventory Commerce Graduate Inventory Management, Materials Min 3

Management, and Data management skill. years
7 Chief-Quality Diploma or Quality Assurance skills, Sound knowledge on Min 3

Technical Degree QMS system, Inspection skills, Materials years
Assurance Knowledge, Testing skills, Manual
preparation skills
8 Chief-Design Technical Graduate Design Knowledge, Production Knowledge, Min 5

Product Knowledge, Materials Management. years
9 Manager-Admin Graduate Administration skills, HR skills, Management Min 3

skills, Sound knowledge on Sales/service years
activities
1 Project Diploma or Production skills, Technical know-how, Min 3

0 Technical Degree Materials Management, Supervisory skills years
Co-coordinator
1 Business Development Diploma or Management skills, Marketing skills, Business Min 3

1 Officer Technical Degree Promotional activities, Communication skills years
1 Manager-Finance B.Com/M.Com Accounting skill, Sound knowledge on Min 3

2 Statutory aspects, Sound experience on years
Central Excise, ST, IT, ROC, PT, Service
Tax etc.
1 Chief-Customer Diploma or Technical Technical Know-how, Product Knowledge, Min 3

3 Support Degree Trouble shooting knowledge, Oratory Skills, years
Team/Man management skills
LEVEL- III
1 Asst. Managers Diploma or Relevant Supervisory skills, Relevant subject Min 1
4 Degree Knowledge, Relevant working knowledge year
1 Asst.Manager-QC Diploma/Technical Inspection skills, Materials Knowledge, Min 1

5 Degree Testing skills year
1 Draughts Man Diploma or Relevant CAD , Relevant Working knowledge Min 1

6 Degree year
1 Service Engineer ITI/Diploma/ Relevant Service Handling, Sound experience in Min 3-5
7 Degree Refrigeration and Instrumentation, years
LEVEL IV
1 Supporting Staff S.S.L.C/PUC/ITI/Degree Relevant working skills, Relevant subject Min 1
8 skills year
1 Production Team S.S.L.C/PUC/ITI/Diplom Relevant working skills, Relevant subject Min 1

9 a skills year
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After defining the required competency for each position the organization finds out
the actual skill of the employee currently has. The actual skill presented through skill
matrix by comparing with required skill. Then the actual skill is divided into five
types such as High skill (HS), Semi skill (SS), Skill(S), Unskilled (US), Training
(TR)
Name TRADES
Sales Financial HR Inventory DesignProduction Quality Maintenance House

Administration
&Service M keepin
g
1 HS HS HS HS S S S S S
J. Crasta
2 Rita Crasta HS HS HS HS S S S S S
3 Prajwal A.C S HS SS S HS HS HS HS HS
4 Ampili. P.G HS HS US SS US US US US S
5 Anilkumar S HS US S US US US US US
M.G. Patel SS S US S S S HS S S
Sl.no. SL no Name TRADES
Exterior, Assembly Refrigeratio Electrical/ Housekeeping

Pneumatic Vacuum
Fabrication Finishin n Instrument System System
g -tion
1 Manje Gowda HS US US US US S US US
2 Mhd.Usman HS US US US US S US US
3 Sreenivasulu.P SS S HS HS HS,TR S S S
4 Ramesh.D.V Ss S HS S HS, TR S S S
5 Gangaiah.C S HS HS HS US S S S
After preparation of skill matrix they find out those employees who need training and
prepare a table for need of training. This table contains name of employees, type of
training such as refrigeration, electrical, etc.
NEED OF TRAINING
SL NO
N Type Of Training
NO...
A Technical Refrigeratio Product Product Audit QMS Instrumentatio Trouble
n know-how Know- potential Trainin n Shooting
M Updation How g
2
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TRAINING NEED
TRAINING
SCHEDULE
Area of training TRAINING Date of training Sign of HR
TRAINING CONDUCTED
SCHEDULE Schedule
For By Actual
After finding out the employees who need training the admin dept prepare the
training schedule which contains area of training, training conducted, date of training,
& sign of HR.
The organization follows “on the job training through individual instruction, group
instruction, & demonstration method”.
During the period of training the admin dept maintains attendance of trainees.
ATTENDANCE.OF TRAINEES DURING TRAINING
Date of training: place of training:

agency: Faculty:
subject of training:
After training, the next step is evaluation of training. After evaluation, the data should
be recorded from the beginning of training to the end of training. And also personal
record of each employee who trained should be maintained.
The following personnel have attended the training such as:
SL No. Name Sign of trainee Sign of MR
PERSONNEL RECORD
Name of Employee:
Department:
Qualification:
Experience :
Date of Joining:
Sl.no. Date Of Area of Training Faculty Effectiveness of Signature of
Training Training MR
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So the organization follows the above steps to maintain the skill of employees by
giving training to them.
STRATEGY OF THE COMPANY

Strategy is a way of doing something. It usually includes the formulation of a goal
and set of action plans for accomplishment of that goal.
CM Envirosystems Pvt Ltd as a small-scale industry manufacturing Environmental
Test Chambers is leading its head in this niche market to achieve the status of market
leadership in this segment.
The company manufactures a product, which is capital in nature. So the target market
segment is capital goods market. In this capital goods market targets segments are
primarily the following industries -:
 Private Industries
 Telecommunications
 Electronics/electrical
 Automobile components
 Optic fibber
 Pharmaceuticals
 Food, etc
 R &D establishment
 Research centres
 Defence organization
 Public sector units
 Institutions
In these target market the companies target sub - group of customers : (a) Quality
control managers (b) R& D managers (c) scientists(d) lab in charge (e) purchase
managers etc.,
Though it is a capital goods market the company is presently applying the pricing
strategy, which is key factor to become a market leader.
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The most advantages of the company are the price of the product is 40% less than the
competitor’s product. So, the Company’s strategy is to maintain this price level by
reducing the cost, maintain the quality, selecting the right supplier and long-term
relationship with customers.
(1) SUPPLIERS SELECTION
The company selects the vendor on the basis of specific criteria the company always
tries to reduce the transportation cost and purchase those raw materials, which are
globally available in the market.
Always the company tries to get the tax advantages by purchasing the raw material
from local suppliers but the raw materials must be available globally.
(2)ADVERTISING & PROMOTION
Advertising is the factor, which creates awareness and increases the sales of the
company. So to make advertisement effective in terms of cost of advertisements and
vast coverage, the company makes advertisement through (i) internet (ii) industrial
magazines (iii) promote the sales through exhibition and conferences. It is a product
which requires only for industries, so the advertisement is given in the industrial
magazine, websites such as India trade, India mart. Currently the company is
spending RS 2 lakh for advertisement purposes. The company exhibits their product
on that exhibition where their product can useful for other exhibiting industrial
product.
(3)CUSTOM BUILT PRODUCT

The Company manufactures both standard as well as custom built product. By
providing customer built product the company has captured the market by fulfilling
the customer requirement.
(4) JUST IN TIME
This method is followed by the company to reduce the cost of product by eliminating
wastage, defects & storage costs. So the company maintains a minimum stock level
by avoiding unnecessary huge investment in raw material.
(5) QUALITY INSPECTION
The Company applies quality inspection method at three stages such as inwards, in-
process, & final inspection due to which the probability of defect in the product
reduces, which helps to reduce the customer complaints.
(6)IDENTYFYING POTENTIAL FUTURE MARKET
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(7) INVESTING THE COMPANIES POSITION IN THE INTERNET

MARKET PLACE
(8)OPTIMIZING THE INTERNET RESOURCE

The company is making its presence globally by way of global resource founders like
AliBaba.com, WIEP B2B, Busytrade.com, Busytrade.com etc and some of the Indian
based resource founders are Indian Industry, Easy2source.com, and Indiamart.com
etc.
(9)IDENTIFYING MAJOR SEARCH ENGINE
The company has made its presence in the global search engines like Google,
jeeves.com, gigablast, lookSmart, netcsapeSearch, AltaVista.
(10)COMPARATIVE ANALYSIS (BETWEEN CUREENT YEAR &
PREVIOUS YEAR PERFORMANCE)
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RS IN
CROR
E
(11)SITUATION ANALYSIS
FEW factors of consideration about our new status quo:
• Historically we’ve delivered flexible low cost products
• Are we in the right frame of implementation of our newly innovated,

developed & highly priced product of technological- superiority?
• If so how do we communicate the technological superiority in tune with the

market acceptability?
(12)RETHINKING OF OUR MARKETING STARTEGIES WITH LOCAL &

GLOBAL MARKET CONSIDERATION
LOCAL: A Few Factors of Consideration:
• Requirements in Indian market are driven by customer needs rather than

industrial capability.
• Are we shaped ourselves appropriately for domestic needs of value
conscious customers?
• On the face of Environmental Market in India it is qualified that foreign
brands share a maximum share.
• How do we differentiate our import substitute slogan in the mindset of our
local prospective buyers?
GLOBAL: A Few Factors of consideration
• Our global competition is the first venture of Indian Company going

global
• How the world looks at technology profile of Indian Manufacturer.
• Our preparations of meeting global manufacturing standards of automation
• In India Automation may not make too much sense conceptually because
we have plenty of labor
• Allocating marketing investment to the internet &
• International fair show case
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TO BECOME AN Indian MNC

“THE COMPANY’S DOUBLE EDGED STRATEGIC SWORD IS ONLY
COMPETITIVE & COMPARITIVE ADVANTAGE”
System in the Organization
Means the interrelated sequential activities follows by the organization to perform in a

better way & to achieve the goal of the organization. The organization follows various
systems in various departments such as financial system, quality control system,
production system, business development system, etc. but out of those systems
Quality Control System followed by the organization is the most favorable system.
The system followed for the measurement, analysis & improvement of the process to
demonstrate the conformity of the products and to continually improve the
effectiveness of the quality. The scope of this system covers all the functional areas of
the company.
There are basically two broad activities such as:
 Monitoring system for customer satisfaction & quality

management system are carried out by monitoring &
measurement of processes and products, control of non
conforming products and data analysis.
 Improvement of quality management system, corrective &

preventive actions.
Procedure:
Requirement related to Verification of Accepted Next

products, control plans, products stage
quality plans, & list of
authorized inspectors
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Non
conformance
Quality NC at incoming
(N.C) product
cost +CAPA
Identify, record, NC at in
Process
analysis, dispose, process+ CAPA
measurem
ent Analyze root cause, take Customer
corrective action & complaint &
preventive action, record & CAPA
verify
IQA annual plan, IQA
IMPROVEMEN schedule, IQA NC
List of TS report, IQA, NC report
trained
auditors
IQA
The monitoring, measurement & improvement of the process in the company & the
methods used for the same are as follows;
SI NO. Monitoring, measurement or Methods followed

improvement aspects
1 Conformity of product Inspection in line with quality
plans-incoming
In-process, NC register
2 Customer satisfaction VQR given by the customer,
schedule fulfilment statistic,
delay analysis, repeat order
assessment;
3 Quality management system Internal quality audits
4 Process Measurement of all process as
per measurement of process
parameters
In process inspection-Route card
& NC register
5 Improvements Control of NCs ; CAPA;
Rejection monitoring; Quality
objectives; Quality costs; New
vendor development bench
marking
MONITORING&MEASUREMENT:
Customer satisfaction
The customer provides the quality rating to the company
periodically. This forms the basis of getting the information regarding the customer
satisfaction. The customer satisfaction index is calculated by tabulating the scheduled
fulfilment / delay analysis & customer complaints. The customer complaints are
used to monitor the rejection levels. Repeat order assessment indicates the satisfaction
level. This information is tabulated to realize the satisfaction level and customer
satisfactionindex.
Internal audit
Internal audits are conducted to establish the conformity
to the standard and to check the effective implementation & maintenance of the
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quality system.
Internal quality audit are conducted minimum once in three months to verify and to
ensure that the quality activities and related results comply with the envisaged quality
system to determine the effectiveness of the Quality System.
The system involves planning the audits, training the auditors, scheduling the audits,
reporting the non-conformance observed, elimination of non conformances,
verification of the action taken & maintaining the records. The ISO 9001-2000
standards and company’s quality system documents are used to compare during the
audit.
MR draws up an annual audit plan and audit schedule. MR can alter the frequency of
internal audit to suit the need of importance of any functional area. The auditors are
properly trained for IQA whose list is maintained. The auditors chosen by MR for a
functional area are external to it. External auditors can also be used for internal audits.
The auditors are briefed about the audit and the MR gives the documents to the
auditors. Non-conformances are reported in the prescribed format. MR who initiates
actions to correct the NCs compiles all the non-conformances. A summary report is
made & follow up is done. The MR will verify the effectiveness of the cleared NC.
Monitoring & measurement of processes:
Chief of the individual department measures each process as per the measurement of
process parameters once in three months and analyzing of discrepancies & NC is
raised. If the NC is noticed the respective department takes action. These are taken up
for MRM monitoring.
Monitoring & measurement of product: The Each & every requirements related to
products to be fulfilled. The control plans and the process plans indicate the process to
be followed and the aspects to be inspected. Quality plans- in process & final are used
for monitoring and measuring the parameters. A list of authorized inspectors
approves the releasing the product at incoming, in process, & final stages of the
process.
During the process of production stage inspection is carried out and recorded in the
route card/ inspection report. If acceptable then it is taken up for the next stage of
operation. The products
are inspected at final stage for the performance. The authorized person records these
at final inspection reports. If acceptable then it gives for dispatch clearance. In case of
deviations which are acceptable by the customer (mutually agreed), the details are
informed by C.QA/ C.D&D and approved by MD only, which will the basis for
supply/ accept such items.
CONTROLL OF NONCONFORMING PRODUCT:
It is followed for control of nonconforming products to be to prevent its unintended
use or delivery. The non-conforming product and process are recorded and the data is
analyzed. The inspection and test status
of the items in terms of it’s non-conformance to the required specification is indicated
by a tag and are segregated, identified and kept separately to prevent their unintended
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use or delivery.
The non-conforming products are reviewed and disposed off at receipt stage, at in
process stage and at final stage as the case may be. Mode of disposition includes
acceptance on deviation, acceptance after rework or segregation if found satisfactory
in meeting the specified requirement and rejection. Each instance of non-conformance
is recorded for its nature, review and mode of disposition. If required by
contact, the proposed AOD or reworked parts are to be used after obtaining the
customer’s consent. The reworked parts are re- inspected in line with the quality plan.
The unacceptable ones will be rejected.
The findings & actions are recorded in appropriate records at each stage of inspection
as incoming, in process, & final stage. In the event the non-conformance is noticed
after delivery i.e. at customers end, immediate action is taken to prevent potential
effects. These are recorded in customer complaints & disposed.
ANALYSIS OF DATA:
Data on conformance to product requirements at incoming, in process and final
stages, statistics on internal rejection, schedule fulfilment, customer satisfaction
index, MRM, IQA, data on quality objectives, CAPA details are collected and
analyzed to find out where continual improvements are necessary. The records
generated at different stages of the product realization are also analyzed for
improvements.
IMPROVEMENTS:
Improvement of quality control system made by using quality policy, quality
objectives, IQA’s, analysis of data, CAPA & also improvement made throughout the
company.
CORRECTIVE ACTION:
The procedure followed for the taking continual corrective action for all the
occurrences of NCs, including customer complaints, are as follows: data on NCs are
compiled and analyzed. Doing root cause analysis identifies appropriate corrective
actions and actions are taken. The results are monitored frequently to ensure that the
actions are effective and the recurrence of NC is eliminated.
Details of action taken and their status for elimination of nonconformance are
submitted for management review. The details of non conformances, dispositions of
NCs, analysis of the NC, corrective action taken, verifications of the effectiveness of
the action taken are all recorded in relation to the stage of occurrences of NCs i.e.
incoming, in process & final or customers end respectively.
PREVENTIVE ACTION:
The procedure followed for taking the action on the potential non conformities to
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prevent their occurrences. The potential non conformities and their causes are
determined, action taken, recorded and verified.
Procedure
(a)The potential non-conformities on different processes and products are determined
and causes of these are identified.
(b) Data is collected & analyzed by C.E.O & MR once in every 6 month. The need for
taking action to prevent occurrences of non-conformities on such potentials is
evaluated. On such potential non-conformities wherein action is needed, the action is
taken to be determined and implemented.
(d) Proper records are maintained and the results are monitored frequently to ensure
that the actions taken are effective and the occurrence of potential non-conformity is
eliminated.
(e) Details of action taken & their status for elimination of the potential non-
conformities are submitted for management review.
(f) The details of potentials nonconformities are documented. The analysis of
the potential non-conformity to determine the cause, action taken, verification of the
action taken is all recorded
Staff
Means human resources who are perform their duties & responsibilities to achieve the
goal of the organization. The total numbers of employees are 50.
Duties & responsibilities of various groups of staff:

(6.1) Management responsibility
The management committed towards the development, implementation & continually
improving the effectiveness of the quality management system. Management ensures
that the customer requirements are understood & met for enhancing customer
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satisfaction.
The top management enunciates quality policy, which is appropriate to the purpose of
the organization with commitment to comply with requirements of the standard and
continually improve the effectiveness of the quality management system. It is
reviewed for continuing suitability. It is ensured that this policy is understood &
implemented by all the personnel of the company.
Quality objectives are established & deployed for various function of the organization
consistent with the company’s quality policy. The quality planning is made which
focuses by defining the process needed to meet the quality objectives & requirement
of the standard.
Responsibility & authority of personnel, who manage, perform, verify work that
affects quality are defined & communicated. They are given the freedom & authority
to identify, record any problems faced in the product, process, & quality system, take
needful corrective action & verify the results to ensure that non-conformance should
not repeat.
A management representative is appointed who ensures that quality system is
established, implemented & maintained. He reports to the top management on the
performance of quality management system & any need for improvement.
Appropriate internal communication system regarding the effectiveness of quality
management system is established.
The management reviews the quality management system at regular intervals to
ensure the continuing suitability, adequacy & effectiveness. The records of the
minutes of management review meeting are maintained.
Commitment: Management always tries to continual improvement of the system by
establishing the quality policy, quality objectives, conducting management reviews &
availability of required resources.
Customer focus: The requirements of the customer are understood to ensure

customer satisfaction. The quality policy is made known to everyone by exhibiting the
same in the shop floor & office. The policy is explained to make the personnel to
understand & implement the same.
Planning: The quality objectives are established & documented & the quality
objectives for each function are also defined.
Management representative (MR)
COO is the MR of company. He has authority to (a) Establish, implement and
maintain the quality system (b) Organize & conduct internal quality audits & follow
up to eliminate the non conformance organize management review meetings. (c)
Ensures that all in the organization (D) knows the customer requirements coordinates
all the matters related to certifying agency.
Management review meeting:
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CEO is responsible for conducting the MRM minimum once in three months. MR is
responsible for organizing the meetings & for providing the necessary data for
discussion & for prepare the minutes of the MRM. MR follows up with the concerned
personnel for the action to be taken in line with the minutes of meeting. MR circulates
the minutes of the meeting within a week’s time. The members of the meeting are
C.E.O, C.O.O, C.D.D, C.Admin, C.Prod, C.B.D, C.Fin, C.QA, C.Purchase, and
C.Csp. The date of meeting is notified 3 to 10 days in advance along with the agenda
of the meeting by MR to the participant.
The aspect which are discussed in the management review are; (a) result of audits(b)
customer feedback(c) process performance(d) status of preventive & corrective action
(e) follow up action from previous management reviews(f)changes that could affect
quality management system(g) recommendation for improvement(h) resource
needs(i)improvement of product related to customer requirements(j) improvement of
the effectiveness of the quality management system & the process(k)customer
satisfaction(l)review of quality policy(m)any other points.
(6.2) RESPONSIBILITY OF CHIEF BUSINESS DEVLOPMENT

(C.Bdev)
Enquiry handling: Registration of the inquiry & handles all modes of the inquiry.
Quotation handling: It includes internal & external follow up, project estimation or
feasibility approval, quotation approval& finalization of the offer.
Purchase order handling: Receipt & verification of the purchase order, registration
of the purchase order, clarification if any purchase order received & raised inquiry,
amendment request in case of any amendment required in the purchase order,
acknowledge the purchase order with order acceptance letter, BG –Requisition to the
finance-Advance payment, collection of all BG formats from the customer & raise the
job card for the project.
Customer handling: Design/ drawing approval from customer, project status
updation to the customer, communication to customer about installation details, co-
ordination with customer during product transit / arrangement of installation
requisites in co-ordination with service department & administration department,
major payments follow-up, fulfillment of pro-forma invoices, inspects the invitation
letter.
Other activities: Management of the business promoter’s network, promotional
activities (New product lunch, customer encouragement), export promotion, strategic
planning, market research &customer satisfaction survey.
Records: He maintains the records of customer inquiry register, project register, and
customer feed back form, quotation, customer purchase order, order acceptance form
& work order.
(6.3)RESPONSIBILITY OF CHIEF DESIGN& DEVLOPMENT

(C.D.D)
• He receives work order from marketing department & makes plan about design as
well as project & maximum time frame for completing the design within 10 days
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46
from the date of receipt of job order. Then records the design data & prepares
fabrication, refrigeration, electrical rough drawing with respect to design output
obtained.
• Again transform the rough drawings into CAD draft. After completion of draft he
prepares material list with complete specification of the material & approving the
same. Then approves the final
drawings-fabrication, refrigeration & electrical diagrams & issue the approved
material list to the stores. If in case any changes required in the design document,
review the same with the next revision & approving the same.
• He prepares the installation pre-requisites & handling over the same to business
development department & also issues an installation requirement check list to the
service department.
Development activities: (i) Introduces new techniques in manufacturing & launches

new product. (ii) Solves the technical problem at customer end & lends technical
support to the manufacturing team during production. (iii) Responsible for corrective
action in the design department and also review the design status to the project
coordinator.
Records: Maintains the records of design register, design output details, drawing,
and material list & installation requirements.
(6.4)RESPONSIBILITY OF CHIEF PRODUCTION (C.Prod)

(a) Production planning based on the data given in project plan. (b)Job allotted to the
shop floor with respect to the production plan. (c) If non-conformance rose in
production department then solve the problem & takes corrective action. (d) Updates
the list of machinery & equipment & factory layouts accordingly & responsible for
preventive & break down maintenance at regular interval. And also review the
production status to the project coordinator. (e) Responsible for outsourcing of
material for manufacturing sub process as well as house keeping of the factory layout.
Records: Maintains the records of production plan, job card, list of machineries,
preventive & breakdown maintenance & factory layout.
(6.5)RESPONSIBILITY OF CHIEF PURCHASE (C.Pur)
• All purchases to be made from approved vendors & against purchase order only
accept consumable items.
• Receipts the shortage list of the raw material from the stores department. Then
raised purchased order for (i) Shortage of material for the project & service by an
indent given by the stores (ii) Maintain the minimum stock in the stores (iii)
Emergency cash purchase.
• Responsible for follow up activities and procures the material with in the target
date given.
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• Verification of the material with respect to purchase order & invoice and informs
the quality control department for inward inspection. If there is non-conformance
in the department, then corrective action has taken to solve the problem.
• Responsible for replacing the rejected item within 1 week of receipt of material &
getting the purchased invoice approved from MD & passes the bill to accounts
department within 10 days from date of receipt of invoice.
Other activities: Always tries to find out new vendor & try to Asses them.
Records: Purchased order, approved vendor list, new vendor selection form & new
sub contractor selection form.
(6.6)RESPONSIBILITY OF CHIEF STORES

Receipt of material: (i) verification of material with respect to the invoice & QC
report (ii) storage of accepted & rejected material separately with identification (iii)
receipt of material list from the design department (iv) prepare the shortage list for the
project/ service requirement & issue to the same to purchase department for material
procurement (v) updating the inward register(vi) make good receipt note & forward
the invoice & report to the purchase department for approval.
Issue of material: (i) all issues to be made only through issue slips duly signed by
production manager clearly indicating the work order name (ii) all material are sent
for job work only on receipt of requisition from the production dept. through
document on returnable basis & cancelling the document on receipt of the same
material after processing.
Other activities: (i) Maintain minimum stock of materials (ii) Stock updation daily
(iii) Monthly stock report submitted to C.E.O (iv) Responsible for house keeping in
the stores (v) Responsible for informing the purchase dept. for clearly scrap material
regularly.
Records: maintain the records of stock register; inward register, monthly stock report,
and goods receipt note, shortage list, material issue request, & bill of materials.
(6.7)RESPONSIBILITY OF CHIEF QUALITY ASSURANCE

(C.Q.A)
• Responsible for in process inspection of the chamber in all stages of production &
ensuring the product meet the work order & design requirements.
• Responsible for conducting the performance test as per the customer test cycle
and recording the test report.
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• Responsible for informing of any non-conformance rose during the process or

final inspection to the concern department regarding the same and monitoring the
non conformance closure at the earliest & re-inspecting and verifying the
corrective action.
• Justifying the performance of the chamber during customer inspection.
• Responsible for identification & traceability of the projects with respect to the
details furnished in the instruction manual & on the project.
• Review quality assurance status to project co-coordinator.
• Responsible for calibration of the measuring instruments at per calibration plan
Records: maintain the records of route cards, final inspection report, list of measuring
instruments, calibration plan & performance report.
(6.8) RESPONSIBILITY OF ASSISTANT QUALITY CONTROLL

(AMQC)
(i) Responsible for inspecting the inwards material as per the control plan & clearing
the material with in 2 days from the date of receipt of material. (ii) Responsible for
identifying the accepted & rejected materials and moving the same to stores. (iii)
Recording the Non-conformances rose, in the Non-conformances register (purchase)
(iv) responsible for in process inspection (v) Maintaining the inward inspection
reports.
(6.9) RESPONSIBILITY OF CHIEF-CUSTOMER SUPPORT

• Handling all service complaints & registering in the complaint register, analysis of
cause of failure & severity of the complaint, prepare the service plan –men &
material management to attend the complaints and verification of complaint
• Confirm the failure of the component from the customer/ site inspection of service
men & make arrangement for replacing the same against collection of the faulty
components
• Register the non-conformance details of the failed component in the Non

conformance register & getting the replacement for the same.
• Based on the report of the complaint, material list prepared depending on the
materials required for the complaint in coordination with design & production
department.
• Preparing estimation for servicing & approving the same from marketing
manager.
• Responsible for getting the approval letter from the customer for the service.
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• Interaction with service person, keeping them inform about the type of complaint,
materials required etc. and informing the marketing department about the status of
the complaint
• Responsible for installation pre-requisites, deputation of the personnel for

installation of the chamber.
(6.10) RESPONSIBILITY OF CHIEF ADMINISTRATION

(C.Admin)
• HR activities- Recruitment (advertisement, organizing interview/ short listing,
arranging training classes, updating the HR records), Maintaining the records of
employees, HR training records (skill matrix, training need, training schedule,
training attendance), minutes of management review meeting, agenda of review
meeting & competency chart.
• Coordinate all the activities of the organization through networking & giving the
information to MD
• Organizing meetings & preparing the minutes of the meetings –
o MRM (MD& all HOD)-1st Saturday of every 3 months
o Production meeting – 2nd Saturday of every month
o Marketing meeting -2nd Wednesday of every month
o Servicing meeting – 3rd Saturday of every month
• Distribution of papers –register will be maintained, verification of documents (job

card, purchase order, order acceptance, tender, quotations) downloading tenders,
checking tender notices, purchase of tender, requisition for DD, BOE, or Cash.
• Maintenance, infrastructure development activities & housekeeping of office
• Checking e-mail & fax and follow up of statutory forms
• Maintenance of company vehicles & authorized for approving all the bills of
logistics, office equipment, cash vouchers, servicing conveyance & business
promoters expenses
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• Send bills/service bills with covering letter, verification of service report & its
further action and collection of payment.
(6.11) RESPONSIBILITY OF CHIEF FINANCE (C.Fin)
• Maintenance of accounts on day-to-day basis.
• Interacting with banks for smooth functioning including renewal of facilities

sanctioned by bank.
• Interacting with stores & production department on procurement of materials.
• Processing of purchase, job & other bills received from supplier/ service
providers.
• Interacting with marketing department on various issues involving commercial

terms & condition.
• Preparation of sales invoices & lists of pending payments & pending statutory
forms and co-ordinate with marketing department for collection of the same.
• Distribution of salaries & wages.
• Certifying cash expenditure & expenses incurred by marketing & service

personnel
• Maintaining of the various fixed asset of the company including payment of

various taxes, insurance coverage etc.
• Maintaining formalities such as ESI, PF, Factories, Labour, Commercial taxes,

Central taxes & Income taxes & take stock of inventory periodically.
• Update software used for accounting- tally.
• Submit financial report to MD such as debtors & creditors list, summary of sales
& purchase, cash flow, P/L Account.
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STUDY OF FUNCTIONAL DEPARTMENT
1. BUSINESS DEVELOPMENT DEPARTMENT
2. FINANCE DEPARTMENT
3. ADMINSTRATIVE DEPARTMENT
4. DESIGN & DEVELOPMENT DEPARTMENT
5. PURCHASE DEPARTMENT
6. FABRICATION DEPRTMENT
7. ASSEMBLE DEPARTMENT
8. ELECTRICAL DEPARTMENT
9. REFRGRATION DEPARTMENT
10. QUALITY CONTROL DEPARTMENT
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BUSINESS DEVELOPMENT DEPARTMENT
This department deals with the customer their requirements full fill there requirements
maintaining customer relationship management. They have other duties like sale
promotion by putting advertisement, trade show etc. They have strong team who can
support both online & directly to the customer. As I previously told that they
produced a unique type of product, which is consumed by customer in a limited
number of amount.
So they are also focusing the customer, who require these product basically they are
doing Niche Marketing. Generally this kind of product taken by company’s R&D
department for testing purpose.
HOW BUSINESS DEVELOPMENT WORKS IN THE ORGANIZATION?
• First Business Development department search through the Internet that to

know what kind of companies using this type product, sometimes this thing
also done through manually like magazine.
• Many times companies directly contact to the business development

department give their requirements.
• If the company interested, company give their requirements, if it is standard

product it directly goes to fabrication department or if it is customized it goes
to design development department.
• In the meanwhile business development department collects the data from

other department and gives delivery date to the customer.
• If customer wants extra features on any product they call or come to the
company and tell to the business development employee about it.
FINANCE DEPARTMENT
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This department handle the monetary matter of the company.

Basic Functions of the finance department.
1. Maintaining the account books of the company.

2. Making financial annual budget of the company.
3. Distribution of salary and wages to the employee and workers.
4. Give the information about investment decisions.
5. Give the information regarding working capital.
6. Handling cheques, DD, cash etc from the bank.
7. Maintains statuary & regulatory formalities such as ESI, PF, Factories,
Labour, Commercial Taxes, central Excise, & income taxes.
8. Maintaining fixed asset of the company by calculating depreciation on W.D.V

method & receiving the records of stock periodically.
9. Every financial year audit has to be done by finance department, that audit
report has to be in CEO office.
10. Receiving and giving bills to the customer and suppliers.
11. To know the solvency, liquidity, profitability of the company.
ADMINSTRATIVE DEPARTMENT
This department mainly does HR activities like recruitment, selection, training &
development, performance appraisal etc. It is like support and controls to other
departments.
 As it is Small Scale Industry (SSI) so HR activities are not so much lengthy,

company is mainly looking for skilful labour those can understand or does this
type of work. Company taking the people based on their technical knowledge
like if a person is for electrical works he must have diploma in electrical.
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 Organizing meetings & preparing the timings of meeting
 Maintaining the register of distributed papers, verification of document (job

card, purchase order, order acceptance, tender& quotation and follow-up
statutory forms.
 Maintaining company logistic & transportation, office equipments, vouchers

etc.
 Checking e-mail & fax, downloading the tenders, checking tender notices,
purchase of tender, requisition for DD, Cheques or Cash.
 Infrastructure development activities & house keeping of office
DESIGN & DEVELOPMENT DEPARTMENT
Design Department has taken main responsibility of a company, after getting

the customer order, if it is customized product business development
department send to design department.
Now Design team first draw outline diagram of the product, after that they
feed all the data in the computer and use CAD-CAM system to draw it.
Whenever they finish all the works they verified design output with the design
requirements. If any changes are required they have to change on the basis of
customer requirements.
Based on the design input, required system is designed & the output records
are generated in the form of Mechanical, Refrigeration, Electrical drawings
etc.
Design output will have measurable data, aesthetic points & data on
procurement.
Design schedule is prepared & followed. Material list are prepared & used for
procurement & manufacture.
• The manufactured/ procured parts are inspected & are reviewed for
conformity. The sub-assemblies are inspected & the
result is reviewed & needful action taken. The product/
system is assembled, inspected & reviewed as per the control plan. If required
trial runs are performed & the outcome is verified. The performance report
given by QC department is the validation of the sub assemblies.
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• The minutes of review meetings are recorded & will be available with design
department. The equipment is assembled, inspected & reviewed with design
output data. Trial runs are made & the outcome is verified with the
requirements. Thus the design is validated.
PURCHASE DEPARTMENT
• Purchase of raw material will depend on customer order, schedules & stock
available. Based on these the raw material requirements are procured by
placing purchase order, on approved sources, for the quantity required. The
material required is obtained from the material list/ shortage list from the
design/ stores dept. respectively.
• Chief stores verify the material required for the project and also maintain the
minimum stock & gives an indent to purchase department in the form of
shortage list. Annual purchase order is placed for sub contracting activities.
Document is issued whenever material sent for subcontracting activity.
• Purchasing is carried out on three basic requirements such as (1) As per

material list is required for the project (2) to maintain minimum stock level
(3) for servicing.
• Requirements are clearly specified in the purchase order. The purchase order
or document clearly states the type of material / service and quality required.
Also purchase order placed for sub contracting activities.
• The purchase order clearly states the type of material /service and quantity
required. If any inspection /test certificate is required, it is mentioned in
purchase order. Packing procedure if any specially required other than normal
and mode of dispatch are also mentioned
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Vendor assessment Assessment of List of approved

form vendors sources
•
• Schedul Plan for

e quantity to be Place PURCHASE
• procured order ORDER
INSPECTING THE INCOMING

• COMPONENT WEIGHT INCOMING GOODS INSPECTION REPORT
CHART
• QUALITYU PLAN
PURCHASED & CONTINUAL QUALITY
• SUBCONTRACTED ITEMS ASSESMENT VENDORS RATING
• Before releasing purchase order it is scrutinized for completion of data and

then signed. On receipt of material, inspection is carried out as per quality
plan – purchase items with reference to the purchase order raised and also
using the limit samples. Inspection report for raw material and subcontracted
items is prepared to ensure products received are as per the requirements
specified. A copy of the accepted material is acknowledged by raising a
Goods receipt note.
• If the non-conformance to the requirement occurs, then non-conformance is

analyzed, action taken & verified according to the procedures detailed in
quality plan.
Certain operation/ processes are outsourced from reliable & approved sub-
suppliers. The process plans and other details have been defined and followed
by sub-supplier. To ensure this periodic visits & inspection of process are
carried out and relevant records are maintained.
• Sub-suppliers are evaluated based on their capability to meet the required

quality and then only purchase orders are placed them for getting the job
done.
The present suppliers are taken as approved sources. However they are
subjected to quality rating and monitored for performance. A list of approved
sources is maintained and assessed once in six month. For a new source,
before it becomes approved source.
• For the approved source of suppliers, old as well as new, a quality rating is
prepared as per following procedure. Data regarding lots supplied, accepted,
on pricing and delivery schedule are collected for a period of 6 months
supplier wise. Lots with non-conformances are assigned with demerit marks.
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• The suppliers are graded as A=91-100%; B=71-90%; C=50-70% and

D=<50%. The suppliers are informed about their status and suppliers falling
in the grades B & C are checked for improvement and needful action either to
retain or eliminate are taken. If no improvement is seen, placing POs on
them will be stopped and their names are removed from the list of approved
suppliers.
• Customers are also allowed to verify the purchased products at sub contracts
end. But the decision on the product quality is based on the company’s
inspection report.
• Materials are released after inspection and verification for further process as
indicated in the quality plan. In the event of non-availability of required items
with approved sources, emergency purchase can be made from sources
recommended by the approved source or any other source proper
authorization and provided the items meets the quality requirement. In this
case the sample size is double the normal.
FABRICATION DEPRTMENT
In this section, first raw sheet metal is cutting, blending, welding, and drilling in the
proper shape, as it is required. By doing this process Fabrication department has to
follow some basic thing
• They has to check dimension both inner and outer chamber
• Check the quality of the sheet metal (SS304)
• Properly finishing the corners of the sheet metals
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• Dent shouldn’t be in the production.
• Scratch shouldn’t be in the production.
Refrigeration
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It is the most important part of the product as well as production process. It involves
all the components such as Compressor, Condenser, Drier, Oil remover, Evaporator,
etc. The equipment through which artificial environment created in the chamber that
is known as refrigeration.
Electrification
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Generally 2 people are involved in doing any electrification work and it is completed
in maximum 3 days.
• First they prepared the channels of the electric certificate.
• After they connect all the MPCB
• Then after that PLC & DLC are putting in proper place.
• Then finally connect all the input lines from compressor
• Finally check the wirings
QUALITY CONTROLL DEPARTMENT
It performs the following activities:
• Inspection of inward materials as per the control plan & clearing the material
within 2 days from the date of receipt of material.
• Identification of accepted & rejected materials & moving the same to the
stores. Recording the non-conformance in the non-conformance register.
• Inspection of each & every process of chamber in all stages of production &
ensuring the product meet the work order & design requirement & conducting
the performance test as per customer test cycle & recording the test report.
• If non-conformance rose during in process or in final inspection then its

informing to the concern department regarding he same. Monitoring the non-
conformance closure at the earliest & re-inspecting and verifying the
corrective action.
• Justifying the performance of the chamber during customer inspection.

Identification & traceability of the projects with respect to the details
furnished in the instruction manual & on the project. Review quality assurance
status to project co-coordinator. Calibration of the measuring instruments at
per calibration plan. Issue dispatch request to the admin.
WORK FLOW MODEL
Customer
gives the
order
60
Standard Customized
Product Design
Fabrication
Powder
Frame
Door
Production
Electrification
Refrigeration
Inspection
assembly
Product assembly
&
coating
&QC Purchase
development
testing
Dispatch
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The work flow of the organization begins with marketing department. After getting
the order inquiry from customer it investigates about the customers’ position,
financial strength, etc. & send the quotation as per customer requirement.
If the customer satisfied with the quotation then further step goes for negotiation.
After negotiation purchase order as well as advance payment (40% if Pvt. Company
or no advance if Govt company) received from customer.
The receiving of a purchase order means receiving of a project. So order for one
product is known as one project.
Marketing dept send the purchase order to the administration dept. Then
administration dept prepares the work order of the purchase order. If the work order
is a standard work order, then one copy of that order sends to stores department &
one copy sends to production department. The standard work order is known as
business opportunity. If the work order is custom built work order then it is known
as design opportunity. Then it sends to the design & development department for
design or drawing the product as per customer requirements.
After designing or drawing the product one copy of drawings send to the production
department. And also design department prepares a material document, which
contains what are the raw material require for that product. One copy of material
document sends to stores department & one copy send to production department.
After getting the standard work order or material document of designing product from
administration dept. or design& development dept. respectively, Stores dept. finds out
the availability of material for that project. Then Stores dept. prepares a shortlisted
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document of non-availability material for the project and that shortlisted document of
material send to purchase department.
Then purchase department purchase the raw material from selective supplier, who
supplies the raw material timely, at less cost with good quality & also interested to
maintain long term relationship, by sending the purchase order.
After receiving the raw material from supplier, Q.C department inspect the quality of
raw material during inward of raw material into factory. Then it goes to the stores
department. Stores department issues the raw material for the project, as per material
document received from Design dept. & material receipt from production dept., to the
production department.
After receiving of material from the stores department, production dept starts
production. Production department follows four steps to manufacture a product such
as
It includes sheet marking as per drawings, sharing, bending, welding, grinding
& powder coating.
(b)Mechanical assembly: It consists of preparing of the chamber by assembling all the
previous material from fabrication & making a proper shape of chamber.
(c)Refrigeration: It is the most important part of the product as well as production
process. It involves all the components such as Compressor, Condenser, Drier, Oil
remover, Evaporator, etc. The equipment through which artificial environment
created in the chamber that is known as refrigeration
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SWOT ANALYSIS
STRENGHTS :
1:- Manufacturing unique products
2:- Competitive advantage
3:- Low raw material cost
4:- Low labour cost
5:- Capture the whole target marketing area.
6:- Price leadership
7:- Establish a good brand name in this field.
WEAKNESS :
1:- Unorganised management system.
2:- Lack of skilled management professional
3:- Unable to meet customer delivery time (Lack of Time Management)
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4:- There is no automation system to produce bulk quantity of products.
5:- Limited manpower resource.
OPPORTUNITIES:
1:- Capture huge potential global market.
2:- Now this is the world of Globalization & Libarazation.
3:- They can merge with any giant company to capture the market capitalization.
TREATS:
1:- Economic Meltdown in the global market.
2:- Competition coming from foreign company.
3:- Attrition of skilled employee or labour.
4:- Various types of agreement given problem to enter in the global market.
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LEARNING EXPERIENCE
During the project training in the plant, I understand how it works practically
from start point to end point. Before that I have only idea of production
operation management system in theoretically.
It is great experience to see all these thing happen infront of eyes. It enhance
my practical knowledge from one level to another level.
When I first heard about the company, I don’t know anything what they are
manufacturing. It is totally new thing to me, after that slowly I came to know
about the product , it features, usefulness etc.
As it is small scale industry but every year it is growing rapidly, because they
try to capture market share in domestically as well as internationally. The
atmosphere in the office and plant is very healthy. There is good relationship in
between office staff ,management body and worker. They have good
coordination in between them.
Apart from all these thing it gives me real picture how raw material come from
the suppliers, how production process goes on, how it assemble, how it tested
for quality inspection etc. I visited each department & it is good learn
experience to me when employees share their experience for the organization
to achieve the goal.
The training was informative & educative. It was a practically exposure to me.
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Finding and Recommendations of the Study
As we observe the details of production of climatic chamber. We collect the

total time taken for chamber to complete manufactured process.
This data is based on standard requirement of the customer. Customized

product requires different timing for manufactures.
PAC NANO AQUA BIO HERCU SLIVE KINETI ALTIPLU TRAY GLACI PYRO
FREEZE L R FOG C S DRY OUS
D&D - - - - - - - - - - -
FABRICATION 7 6 6 5 6 5 10 - 5 - -
POWDER 2 2 2 3 3 3 3 - 3 - -
COATING
PURCHASE - - - - - - - - - - -
FRAME 1 1 1 1 - 1 2 4 1 1 1
ASSAMBLY
DOOR 2 2 2 2 - - - - - - -
ASSAMBLY
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REFRIGRATION 4 2 2 2 - - 4 5 - 2 -
ELECTRIFICATI 5 3 3 2 - 3 3 5 1 2 2
ON
FINALPRODUC 2 1 1 1 - 1 1 5 1 1 1
TION
BOILER - 1 - - - - - 1 - - -
DISPATCH - - - - - - - - - - -
TOTAL TIME 23 18 17 16 9 13 23 20 11 6 4
(days)
From the above information we come to conclude that Kinetic and PAC chambers are
taking maximum number of days for manufacturing.
If we involve more labour to manufacture this product then it will possible to quickly
finish.
FUTURE GROWTH & PROSPECTOUSC

Recently the organization applying four strategies for growth & expansion such as
TECHNICOLOGICAL STRATEGIES
 Increase in number of technical staff
 New products for development
 Modularization & standardization of our products
ENHANCEMENT & DEVELOPMENT OF NEW INFRASTRUCTURE

OVERSEAS BUSINESS DEVELOPMENT STRATEGIES
 Collaboration
 Establishment of Business Association Networks
 Show case of our products in the international events
 Advertisement in the print media
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DOMESTIC BUSINESS DEVELOPMENT STRATEGIES
 Differential approach to segment markets
 Domestic advertisement & expositions priorities
 Rethinking on the strengthening and establishment of customer.
PROBLEM STATEMENT (USING RESEARCH

METHODOLGY)
PROJECT MANAGEMNT:
Project management brings together a set of tools and techniques performed by
people to describe, organize, and monitor the work of project activities.
Project managers are the people responsible for managing the project processes
and applying the tools and techniques used to carry out the project activities.
All projects are composed of processes, even if they employ a haphazard
approach. There are many advantages to organizing projects and teams around
the project management processes endorsed by PMI.
By the help of the project management system we implemented PERT chart

system to achieve the delivery scheduling time to customer.
Research Methodology:
A way to systematically solve the research problem by logically adopting
various steps.
Methodology helps to understand not only the products of scientific inquiry but
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also the process itself.

Observation Method:
A research method that does not involve personal interaction
between interviewer and subject.
We are using Observation Method in production line to find all the data
regarding production operation system like (design development, fabrication
etc). After finding all the data we put in MS Project/MERLIN and find the
entire part chart of each individual product of the company to meet the delivery
schedule time to the customer.
Company has problem that they can’t reach delivery time to the customer.
So we follow PERT chart system
PERT CHART FOR PAC
PERT CHART OF AQUA
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PERT CHART FOR NANO
PERT CHART FOR BIO FREEZ
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PERT CHART FOR SILVER FOG
PERT CHART FOR TRY DRYER
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By doing all the PERT chart company can meet delivery system.
BIBILIOGRAPHY & WEBLIOGRAPHY
 Summer Internship -Anup Mishra

 Production Operation Management- K.Aswathappa
 www.cmenvirosystem.com
 www.wikipedia.com
 www.google.com
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1

A PROJECT REPORT ON PROJECT

Submitted in partial fulfilment of the requirement of the

Post Graduate Programme in Management

PAVEL ISLAM (PA8025)

Under the Guidance of

PROF. JANAK V SHEALAT

RAMAIAH INSTITUTE OF MANAGEMENT STUDIES

193, NEW BEL ROAD,

This is to certify that the Project Report at

Submitted in partial fulfilment of the requirements

for the award of the degree of

POST GRADUATE PROGRAMME IN MANAGEMENT

RAMAIAH INSTITUTE OF MANAGEMANT STUDIES

is a record of bonafide Training carried out by

PAVEL ISLAM (PA8025)

Under my supervision and guidance and that no part of this report

has been submitted for the award of any other

degree/diploma/fellowship or similar titles or prizes.

Name: Prof. JANAK V. SHEALAT

I hereby declare that the Project Report conducted at

Under the guidance of

PROF. JANAK V SHEALAT

Submitted in partial fulfilment of the requirements

for the degree of

POST GRADUATE PROGRAMME IN MANAGEMENT

RAMAIAH INSTITUTE OF MANAGEMENT STUDIES

is my original work and the same has not been submitted

for the award of any other Degree/diploma/fellowship

or other similar titles or prizes.

Place:Bangalore PAVEL ISLAM

Date:20.07.2009 Reg. No.:PA8025

My deep sense of gratitude and profound thanks to Dr. Y.

I am also very thankful to my faculty & project guide Prof.

I would also like to express my sincere thanks to Mr. J.CRASTA

I finally express my special gratitude and thanks to my family

STUDY OF THE INDUSTRY

1.1 Historical background 7

1.2 Current scenario 8

1.3 Industry analysis (porter’s 5 9-13

2.1 Company profile (History, 14-28

2.3 Study of the functional

SWOT ANALYSIS 63-64

FINDINGS & RECOMMENDATIONS 66-67

PROBLEM STATEMENT 68-71

BIBILIOGRAPHY & WEBLIOGRAPHY 72

Objective of the study

 To know the organization at glance.

STUDY OF THE INDUSTRY

Environmental Test Chambers are pieces of equipment that perform

Environmental testing is performed for a variety of reasons. From

manufacturer quality assurance that their product is ready to be put on the

WHY ENVIRONMENTAL TEST CHAMBER IS REQUIRED?

I- To know the sustainability of the product in extreme condition.

III- Environmental testing allows manufacturers to ensure their

IV- However, the benefits of environmental testing are not limited

Environmental test chambers are essential for Research & Development,

other areas of Modern Engineering.

• Providing in-house calibration facility of temperature, humidity

• Specialize in designing and manufacturing Testing Equipments

INDUSTRY ANALYSIS (PORTER’S 5 FORCE MODEL)

Competitors’ analysis of CM Envirosystems