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OTIS Worldwide Engineering ENGINEERING CENTER BERLIN Date Nov. 8, 02 FIELD COMPONENT MANUAL Trouble shooting Guide
OTIS Worldwide Engineering ENGINEERING CENTER BERLIN Date Nov. 8, 02 FIELD COMPONENT MANUAL Trouble shooting Guide
OTIS Worldwide Engineering ENGINEERING CENTER BERLIN Date Nov. 8, 02 FIELD COMPONENT MANUAL Trouble shooting Guide

ENGINEERING CENTER BERLIN

Date

Nov. 8, 02

FIELD COMPONENT MANUAL

Trouble shooting Guide (Draft)

Trouble shooting Guide (Draft)

GeN2

MCBIII: GAA26800KF1

TCBC:

GAA26800KA1,2,3

Author

M. Toutaoui

Pages

SPBC:

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GAA26800KB

Trouble Shooting Guide

Authorization Date D1: Draft

Running on PCB:

DCSS5: GAA24350BD11

Software Version: MCBIII: GAA30762BAA SPBC: GAA30760AAB TCBC: GAA230081AAB DCSS5: GAA30328AAE

Document Revision :

Comment Original Document
Comment
Original Document

Copyright 2002, OTIS GmbH & Co. OHG Berlin.

No part of this document may be copied or reproduced in any form or by any means without the prior written consent of OTIS GmbH & Co. OHG.

 

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Trouble shooting Guide (Draft)

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CONTENTS

1 Elevator status and failure classification

 

5

2 Trouble shooting flow chart

6

3 Visual check on E & I panel

7

4 Manual Rescue Operation (MRO)

11

4.1 Conditions for not lifting the brake via MRO

11

4.2 Brake release checks

11

5 Failure handling on the SPBC

12

5.1 Service Tool communication failures

12

5.2 Failures displayed on SDI

12

6 Failure handling on TCBC

15

6.1 Blinking event messages

15

6.2 Operating system related failures

17

6.3 Operational control subsystem related failures

17

6.4 Motion control subsystem related failures

19

6.5 Door control subsystem related failures

20

6.6 Signaling subsystem related failures

21

6.7 Group function related failures

21

6.8 System related failures

22

7 Failure handling on MCBIII

23

7.1 System (SYS) related messages

23

7.2 Inverter (INV) related messages

25

7.3 CAN bus related messages

26

7.4 Motion commands (MC) related messages

27

7.5 Analog load weighing (ALW) related messages

29

7.6 Motion logic state (MLS) related messages

29

7.7 Drive control (DRV) related messages

31

7.8 Learn run (LRN) and encoder adjustment (ADJ) related messages

33

8 DCSS5 related failures

 

35

 

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9 GLOSSARY

36

10 Reports for feedback

 

39

10.1 Elevator status

39

10.2 Event logging list to be filled out

 

40

10.3 Parameters related to MCBIII

41

10.4 Parameters related to TCBC

42

10.5 Parameter related to DCSS5

43

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ENGINEERING CENTER BERLIN

Part

1

2

 

3

 

4

5

6

7

8

9

10

 

FIELD COMPONENT MANUAL

Trouble shooting Guide (Draft)

Trouble shooting Guide (Draft)

INTRODUCTION

Title

LED’s

SDI

Service buttons

Elevator status

Error logging list

Parameter list (MCBIII, TCBC, DCSS5)

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01 / 1 Vintage: Page: 4/ 43 Date: Nov. 8, 02 The trouble shooting guide helps

The trouble shooting guide helps to analyze the failure when disturbances are occurring and describe the way how to proceed to repair the failure. The guide includes several parts con- cerning the different sub-components being part of the GeN2 system. The different parts of the trouble shooting guide are listed below.

Elevator status and failure classification

Trouble shooting flow chart

Visual check on the E & I – Panel

Manual Rescue Operation (MRO)

Failures handling on the service operation (SPBC)

Failures handling on the operating system (TCBC)

Failures handling on the drive system (MCBIII)

Failures handling on the door system (DCSS5)

Glossary

Feedback reports for root cause analysis including:

In case of failures which are not handled in this document and if the trouble is not located, then:

Fill out the event logging report for: TCBC and/or MCBIII and/or SPBC and/or DCSS5 Note all remarks concerning the disturbance Send the report back for root cause analysis

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OTIS Worldwide Engineering ENGINEERING CENTER BERLIN 1 Please mark with a cross the right status Status
OTIS Worldwide Engineering ENGINEERING CENTER BERLIN 1 Please mark with a cross the right status Status
OTIS Worldwide Engineering ENGINEERING CENTER BERLIN 1 Please mark with a cross the right status Status

ENGINEERING CENTER BERLIN

1

Please mark with a cross the right status Status
Please mark with a cross
the right status
Status

elevator is blocked

1)

Floor:

❏ 1) Floor:

a)

b)

2)

Between the floors

Wrong wiring

FIELD COMPONENT MANUAL

Trouble shooting Guide (Draft)

Trouble shooting Guide (Draft)

For your own documentation only

and
and

Class

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01 / 1 Vintage: Page: 5/ 43 Date: Nov. 8, 02 Elevator status and failure classification

Elevator status and failure classification

Nov. 8, 02 Elevator status and failure classification elevator is running with failure Hoistway and car

elevator is running with failure

Hoistway and car door opened

Hoistway door closed

Observation

The list given below shows the possible failures related to the GeN2 electrical system. The failures are classified according to the corresponding root cause.

Failure occurring due to

Safety chain (broken)

Defective parts:

PCB, speed encoder, EPROM, EEPROM Switch, Sensor

Missing voltage (power supply)

Input not available or missing signal

Wrong operation

Wrong parameter setup

Defective battery function

Wrong communication (CAN-bus)

Wrong measurement

Sticky brake lining (speed encoder)

No failure, for information only

No failure, for information only

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FIELD COMPONENT MANUAL

Trouble shooting Guide (Draft)

Engineering ENGINEERING CENTER BERLIN FIELD COMPONENT MANUAL Trouble shooting Guide (Draft) 2 Trouble shooting flow chart

2 Trouble shooting flow chart

Engineering ENGINEERING CENTER BERLIN FIELD COMPONENT MANUAL Trouble shooting Guide (Draft) 2 Trouble shooting flow chart
 

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3

Visual check on E & I panel

 
 

SPBC SERVICE PANEL BOARD with CAN

This part includes:

 

Contract speed information

 

Battery charge status

 

SPBC functionality and communication check

Please mark with a cross the right status For your own documentation only
Please mark with a cross the right status
Please mark with a cross
the right status
For your own documentation only
For your own
documentation only
 
Signal LED Status What does the status mean off CON-SPEED on blinking low / no
Signal
LED Status
What does the status mean
off
CON-SPEED
on
blinking
low / no speed; speed is lower than contract speed (v<85%v nom )
contract speed (v nom ) on
Over speed as v>115%v nom during Normal run
OPE
off BAT-CHARGE on blinking Battery absent or over voltage fault Fast charging Pre-charge qualification BAT
off
BAT-CHARGE
on
blinking
Battery absent or over voltage fault
Fast charging
Pre-charge qualification
BAT
off
MAINTENANCE
on
Pre-charge qualification / Fast charging
Maintenance charging
off
FAULT
on
blinking
Pre-charge qualification/ Fast charging/ Maintenance charging
Battery absent or over voltage fault / charging fault
Charge pending (temperature out of range)
BAT
BAT
off • No power Check the battery and power supply POW SPB_OK on • Self
off
• No power
Check the battery and power supply
POW
SPB_OK
on
• Self test failed
Replace the SPBC
DEF
blinking
SPBC local software is properly running, self test passed
off
on
SPBC supplied from controller
Not defined
BAT
BAT-MODE
Check the power supply wiring from
• 'Battery mode'
POW
blinking
TCBC
• main switch is off
Operate main switch (OCB)
DEF
off
COM
CAN_OK
on
CAN Bus not available (e.g. CAN wire is broken)
Not defined
CAN Bus available
COM
blinking
 

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VISUAL CHECK on E & I panel (continued)

 

SPBC SERVICE PANEL BOARD with CAN

This part includes:

 

Information related to the MCB functionality

The elevator status for a normal or inspection run

Information related to the door function

Information related to the safety chain

Please mark with a cross the right status For your own documentation only
Please mark with a cross the right status
Please mark with a cross
the right status
For your own documentation only
For your own
documentation only
 
Signal LED Status What does the status mean off No Group function GRP on Group
Signal
LED Status
What does the status mean
off
No Group function
GRP
on
Group function okay
on
Normal Mode
off
NAV, DTO, DTC, ATT, CHC, EFO, EFS, ISC, drive-fault
OPE
NOR
blinking
The Hoistway access detection (ACC)is active.
Release through ERO or power off
OPE
on
INS
blinking
Inspection Mode (TCI or ERO operated)
TCI-Lock function active (Top of car procedure not correctly fol-
lowed)
OPE
ES
off
No emergency stop
DW
on
Door Wiring (Hoistway door contacts closed)
DFC
on
Door Fully Closed (Safety chain closed)
DOL
on
Door Open Limit ( front or rear ) reached
DOB
on
Door Open Button operated

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OTIS Worldwide Engineering ENGINEERING CENTER BERLIN Signal CCTL on CHCS on TEST CCBL on DDO
OTIS Worldwide Engineering ENGINEERING CENTER BERLIN Signal CCTL on CHCS on TEST CCBL on DDO
OTIS Worldwide Engineering ENGINEERING CENTER BERLIN Signal CCTL on CHCS on TEST CCBL on DDO

ENGINEERING CENTER BERLIN

Signal

CCTL

on

CHCS

on

TEST

CCBL

on

DDO

on

NURF

on

RTB

on

REB

-

RRB

on

on

BRB1

 

off

on

BRB2

 

off

REM

off

REB & TEST

-

FIELD COMPONENT MANUAL

Trouble shooting Guide (Draft)

Trouble shooting Guide (Draft)
- - Cancel hall call - - • Brake release buttons • REM service button

-

-

Cancel hall call

-

-

Brake release buttons

REM service button

Car Call to Top Landing (button is operated)

Cancel Hall Call Switch (button is operated)

Car call to Bottom Landing (button is operated)

Disable Door Operation (button is operated)

Emergency Power Test (button is operated)

Remote Tripping Button (button is operated)

Common Button for RTB & RRB

Remote Resetting Button is operated

Out of Service Button (not active)

Reset (start self test); not possible at Bat-Mode

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01 / 1 Vintage: Page: 9/ 43 Date: Nov. 8, 02 VISUAL CHECK on E &

VISUAL CHECK on E & I panel (continued)

Nov. 8, 02 VISUAL CHECK on E & I panel (continued) SPBC SERVICE PANEL BOARD with

SPBC SERVICE PANEL BOARD with CAN

This part includes the service buttons used for different needs, like

Car call to top/bottom landing

Disable door operation

Remote tripping/resetting

LED Status What does the status mean Test button to display the errors at SDI,
LED Status
What does the status mean
Test button to display the errors at SDI, when car position is blinking

Note: RRB or RTB are only accepted if REB is pressed simultaneously

Brake supply apparent, Automatic Manual Brake Release and BRB2 ON No voltage on brake supply
Brake supply apparent, Automatic Manual Brake Release and BRB2 ON
No voltage on brake supply connection (Pn: Brake)
Voltage supplied for Automatic Manual Brake Release Also on at acti-
vated brake during normal run (voltage feedback)
No voltage supplied for Automatic Manual Brake Release

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Trouble shooting Guide (Draft)

BERLIN FIELD COMPONENT MANUAL Trouble shooting Guide (Draft) VISUAL CHECK on E & I panel (continued)

VISUAL CHECK on E & I panel (continued)

Guide (Draft) VISUAL CHECK on E & I panel (continued) SPBC SERVICE PANEL BOARD with CAN

SPBC SERVICE PANEL BOARD with CAN

This part shows the errors displayed on the SDI, when the car position is blinking:

The errors displayed on the SDI by pushing the TEST button (LED's are on)

- 8 green LED's for upwards

- 8 green LED's for downwards

The elevator car status at the door zone

Please mark with a cross the displayed error For your own documentation only Signal LED
Please mark with a cross
the displayed error
For your own
documentation only
Signal
LED Status
What does the status mean
15
UP
14
15
13
Received out of range parameters
PAR
14
13
12
Three encoder A faults, stored in E2PROM
DEF
12
11
11
10
10
HTS failure
DEF
9
8
9
DZI failure
SIG
8
Over speed was reached
MEA
DZ
7
No communication with master
COM
7
6
6
5
Battery failure
BAT
5
4
4
E2PROM failure
DEF
3
2
3
Measured direction does not match dictated direction
MEA
1
2
Encoder B failure
DEF
0
1
Encoder A failure
DEF
0
Task timing error
MEA

Signal

LED Status

What does the status mean

DZ

off

Outside Door Zone (No DZ Signal)

on

Inside Door Zone (Interruption of Automatic Manual Brake Release, Buzzer)

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4

4.1

4.2

Function

Activation

of BRE

BRB1

Button

pressed

FIELD COMPONENT MANUAL

Trouble shooting Guide (Draft)

Trouble shooting Guide (Draft)

LED status

BRB1

BRB2

blinking

blinking

E2PROM failed

Encoder A error

Possible reason

Parameters are not OK

Car in balance

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What to do

charge battery

set default values on TCBC:

M-1-3-1-7

bring weights on the top of the car

Manual Rescue Operation (MRO)

Conditions for not lifting the brake via MRO

Possible state or message

Reason

SPBC is not in Battery mode

Controller is not switched off

Error # 4 on SDI is detected

 

Error # 7 on SDI is not detected

Communication with master is established

Error # 8 on SDI is detected

Over speed is detected (governor not tripped)

Error # 12 on SDI is detected

 

Error # 13 on SDI is detected

Parameters are out of range

Brake release checks

BRB2 If the car does not move, then: Key locked empty battery due to a
BRB2
If the car does not move, then:
Key locked
empty battery due to a too
long rescue operation
OTIS Part: FIELD COMPONENT MANUAL No.: GAA21000CJ_TS1 Worldwide Engineering Vintage: 01 / 1 ENGINEERING CENTER
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5
Failure handling on the SPBC
5.1
Service Tool communication failures
SVT: System Menu is not available (only SPBC)
Possible reason
What to do
• TCBC has no CAN connection
check CAN wire between TCBC and SPBC
WIR
• TCBC is powered down
search cause for missing power
POW
• TCBC is defect
replace TCBC
DEF
SVT: MCBIII is not available (only SPBC)
Possible reason
What to do
• MCBIII has no CAN connection
check CAN wire between TCBC and MCBIII
WIR
• MCBIII is powered down
search cause for missing power
POW
• MCBIII is defect
replace MCBIII
DEF
5.2
Failures displayed on SDI
When the car position is blinking, then an error has occurred. Press TEST button to display the errors at SDI.
TEST shows event ‘00’
Possible reason
What to do
hardware/software failure
replace SPBC
DEF
SDI blinking in both directions while stopping. TEST shows event ‘01’
Possible reason
What to do
check rescue encoder wiring
WIR
no signals from encoder-track A
replace rescue encoder
DEF
SDI shows speed in both directions. TEST shows event ‘02’
Possible reason
What to do
check rescue encoder wiring
WIR
no signals from encoder-track B
replace rescue encoder
DEF
SDI shows speed in both directions. TEST shows event ‘03’
Possible reason
• rescue encoder-track A and B are
exchanged
• rescue encoder B is defect
What to do
change SDI-DIR parameter (0->1 or 1->0) or exchange
pin4 and pin 5 at SPBC
replace rescue encoder
OPE
DEF

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Rollbacks

TEST shows event ‘04’

TEST shows event ‘07’

TEST shows event ‘08’

TEST shows event ‘09’

FIELD COMPONENT MANUAL

Trouble shooting Guide (Draft)

Trouble shooting Guide (Draft)

replace rescue encoder

 

What to do

check rescue encoder wiring

replace rescue encoder

What to do

Replace SPBC

What to do

Replace battery

check battery wiring

What to do

check power supply of TCBC

check CAN_OK led at TCBC

 

What to do

reset contact

check parameter NomSpeed

What to do

check DZI and its wiring

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PAR DEF OPE SIG DEF DEF BAT WIR POW COM WIR WIR DEF OPE PAR
PAR
DEF
OPE
SIG
DEF
DEF
BAT
WIR
POW
COM
WIR
WIR
DEF
OPE
PAR
WIR
SDI mostly shows correct direction. TEST shows event ‘03’ Possible reason rescue encoder-track A and
SDI mostly shows correct direction. TEST shows event ‘03’
Possible reason
rescue encoder-track A and B are
exchanged
What to do
change SDI-DIR parameter (0->1 or 1->0) or exchange
pin4 and pin 5 at SPBC
invalid phase shift between encoder–
track A and B
adjust the drive to prevent rollbacks
SDI blinking in both directions while running Possible reason no signals from rescue encoder
SDI blinking in both directions while running
Possible reason
no signals from rescue encoder
Possible reason E2Prom of SPBC is defective. After loss of power the direction and scale
Possible reason
E2Prom of SPBC is defective. After
loss of power the direction and scale
of SDI is not reliable any more.
TEST shows event ‘05’ (only SPBC) Possible reason Battery is defect. The SPBC will have
TEST shows event ‘05’ (only SPBC)
Possible reason
Battery is defect. The SPBC will have
no power supply if the controller is
switched off.
Possible reason no CAN communication with master check CAN wiring between TCBC and SPBC check
Possible reason
no CAN communication with master
check CAN wiring between TCBC and SPBC
check ground connection between SPBC and TCBC
Possible reason car has reached over speed check encoder parameter EncoderWidth OS safety contact has
Possible reason
car has reached over speed
check encoder parameter EncoderWidth
OS safety contact has opened
parameter NomSpeed is too small for
this unit
Possible reason DZI is not wired / available
Possible reason
DZI is not wired / available

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BERLIN FIELD COMPONENT MANUAL Trouble shooting Guide (Draft) TEST shows event ‘10’ Possible reason • The
TEST shows event ‘10’ Possible reason • The HTS temperature is higher than the parameter
TEST shows event ‘10’
Possible reason
The HTS temperature is higher than
the parameter HtsMax.
What to do
Shut down the complete System. Wait until the environ-
ment temperature is cooling down at the floor with the
E&I panel.
OPE
Possible reason • Encoder A fails 3 times What to do erase events (at TCBC
Possible reason
Encoder A fails 3 times
What to do
erase events (at TCBC with SVT); check encoder A
wire; start a controlled run
DEF

TEST shows event ‘12’

TEST shows event ‘13’ Possible reason • one or more parameters (received from TCBC) is
TEST shows event ‘13’
Possible reason
one or more parameters (received
from TCBC) is out of range
What to do
check all parameters (see chapter ‘Communication /
CAN messages to the SPBC’)
PAR
 

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6

Failure handling on TCBC

 

6.1

Blinking event messages

wrongBoard Possible reason What to do • The software cannot identify the board. replace the
wrongBoard
Possible reason
What to do
The software cannot identify the
board.
replace the TCBC.
DEF
Possible reason • The drive package is performing its Learn Run What to do wait
Possible reason
• The drive package is performing its
Learn Run
What to do
wait until the learn run is completed.
• The drive package is adjusting the
encoder.

Learn Run

DoorBridge DW or DFC input has not been low while the door was opened. Possible
DoorBridge
DW or DFC input has not been low while the door was opened.
Possible reason
What to do
bridged door lock.
check safety chain
This event is stored into EEPROM so that the ONLY
way to bring the elevator into operation again is by using
INS.
SIG
Switch INS Elevator is taken out of service. Possible reason • Landing door was opened
Switch INS
Elevator is taken out of service.
Possible reason
Landing door was opened for longer
than 2 seconds.
What to do
This event is stored into EEPROM so that the ONLY
way to bring the elevator into operation again is by using
INS.
OPE
Possible reason What to do • The sequence to leave TCI-mode was not correctly followed
Possible reason
What to do
The sequence to leave TCI-mode was
not correctly followed
Correct steps are:
1. open door
OPE
2. switch TCI off
3. close door

TCI-lock

1LS+2LS on Possible reason • Limit switches 1LS and 2LS are active at the same
1LS+2LS on
Possible reason
Limit switches 1LS and 2LS are active
at the same time.
What to do
Check power supply of the position reference system.
POW
Possible reason • Some RSL I/Os have to be pro- grammed to a valid address
Possible reason
Some RSL I/Os have to be pro-
grammed to a valid address and are
not allowed to be set to 00-0 or 01-0.
Currently only one I/O is checked:
What to do
Set I/O 691 to a valid address
SIG
691 – TCI

Adr-Check

 

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SE-Fault Possible reason What to do • The car cannot start due to missing SE-signal
SE-Fault
Possible reason
What to do
The car cannot start due to missing
SE-signal
Check the door bypass
SIG
Possible reason • The DBR-contact which is connected to the input 1TH is opened. What
Possible reason
The DBR-contact which is connected
to the input 1TH is opened.
What to do
The drive is powered down to allow cooling.
SIG

1TH-Fault

Possible reason • One of the contacts which is con- nected to the 2TH is
Possible reason
One of the contacts which is con-
nected to the 2TH is opened.
What to do
The drive is powered down to allow cooling.
SIG

2TH-Fault

The drive package is currently switched off to save energy.
The drive package is currently switched off to save energy.

PowerSave

start DCS! Possible reason • Normal operation is not allowed until the Door Check Sequence
start DCS!
Possible reason
• Normal operation is not allowed until
the Door Check Sequence has been
completed successfully.
What to do
Enter M-1-3-5 to start the DCS!
OPE
• The DCS is required again if one of
the parameters TOP or BOTTOM is
changed.
Possible reason What to do • The drive reports a Shutdown See event logging of
Possible reason
What to do
• The drive reports a Shutdown
See event logging of MCBIII.
OPE
• CAN-Communication not working
check CAN-wiring
COM
check CAN-LEDs

Shutdown

Possible reason • Car Light Switch in Machine Room has been switched off What to
Possible reason
• Car Light Switch in Machine Room
has been switched off
What to do
Switch on the car light switch/related setup: MCLS (697)
OPE
• Car Light Relay on top of car is
dropped.
Check the car light relay/related setup: CLR (1000)
PAR

MCLS/SKL-3

LBG/CSP-2 Possible reason What to do • Light Beam Gate has been active. check related
LBG/CSP-2
Possible reason
What to do
Light Beam Gate has been active.
check related setup: LBG (967)
PAR
 

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SPB: HTS Possible reason • Hall Temperature Sensor from Serv- ice Panel Board is activated.
SPB: HTS
Possible reason
Hall Temperature Sensor from Serv-
ice Panel Board is activated. Car is
shutdown at next commitable floor
and taken out of service
What to do
Wait until the temperature is lower than parameter SPB-
temperature
SPB-Comm. Possible reason What to do • CAN-Communication to SPBC is not working. check CAN-wiring
SPB-Comm.
Possible reason
What to do
CAN-Communication to SPBC is not
working.
check CAN-wiring
COM
check CAN-LEDs

6.2

Operating system related failures

 
Task Timing software entered endless loop W_Dog Reset watchdog circuit on LCBII was triggered Illegal
Task Timing
software entered endless loop
W_Dog Reset
watchdog circuit on LCBII was triggered
Illegal Int
illegal interupt was executed
CanTxFull
CAN messages cannot be sent
CanBusOff
CAN communication has been restarted
MCB-Comm.
No CAN connection to the drive
SPB-Comm.
No CAN connection to the SPBC

Note: the above information (wrong software run and communication) is for engineering only

 

6.3

Operational control subsystem related failures

 
OpMode NAV OCSS is not available due to drive fault (e.g. drive-fault (NR). This mode
OpMode NAV
OCSS is not available due to drive fault (e.g. drive-fault (NR). This mode is also active after INS before the
COR starts
EPO shutd. Possible reason What to do • car is not able to run during
EPO shutd.
Possible reason
What to do
car is not able to run during EPO; the
next car is allowed to recover
related setup:
NU
(017)
OPE
NUSD
(018)
NUSG
(019)
 

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OpMode DTC Possible reason What to do • door was not able to close (missing
OpMode DTC
Possible reason
What to do
door was not able to close (missing
DCL, DFC or DW) within timeout
related setup
DCL
(694)
RDCL
(695)
SIG
DOOR, REAR
DTC-T
OpMode DTO Possible reason What to do • door was not able to open (missing
OpMode DTO
Possible reason
What to do
door was not able to open (missing
DOL) within timeout
related setup
DOL
(000)
RDOL
(544)
PAR
DOOR, REAR
DTO-T
OpMode DCP Possible reason What to do • car was not able to answer a
OpMode DCP
Possible reason
What to do
car was not able to answer a call
within timeout (e.g. door was held
open manually)
related setup
DCP-T
PAR
Possible reason What to do • partition door switch is opened related setup PAR PDD
Possible reason
What to do
partition door switch is opened
related setup
PAR
PDD (784)

PDS active

Possible reason What to do • Malfunction of Disable Door Switch Relays (DDSR) for Generic
Possible reason
What to do
Malfunction of Disable Door Switch
Relays (DDSR) for Generic Firemen
Service.
related setup
DDSRC (970)
PAR

DS bypass

EEC bypass Possible reason What to do • Malfunction of Disable Emergency Exit Contact Relay
EEC bypass
Possible reason
What to do
Malfunction of Disable Emergency
Exit Contact Relay (DEMERC) for
Generic Firemen Service.
related setup
DEMERC (971)
PAR
 

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6.4

Motion control subsystem related failures

 
Correct.Run A correction run was performed (e.g. after INS, NAV)
Correct.Run
A correction run was performed (e.g. after INS, NAV)
/ES in FR ES-input was activated during Fast Run
/ES in FR
ES-input was activated during Fast Run
/ES in SR ES-input was activated during Slow Run
/ES in SR
ES-input was activated during Slow Run
TCI/ERO on TCI or ERO has been switched on
TCI/ERO on
TCI or ERO has been switched on
SE-Fault SE signal is missing Possible reason What to do • The car cannot start
SE-Fault
SE signal is missing
Possible reason
What to do
The car cannot start due to missing
SE-signal
Check the door bypass
SIG
/DZ in NST DZ-signal was lost or not detected at all after having stopped Possible
/DZ in NST
DZ-signal was lost or not detected at all after having stopped
Possible reason
• The inputs signals 1LV, 2LV on
MCBIII are missing
What to do
Check the input signals on MCBIII
SIG
• CAN-Communication not working
check CAN-wiring
COM
check CAN-LEDs
/DFC in FR car door has been opened during Fast Run Possible reason What to
/DFC in FR
car door has been opened during Fast Run
Possible reason
What to do
DFC input signal is missing
check the signal
SIG
/DFC in SR car door has been opened during Slow Run Possible reason What to
/DFC in SR
car door has been opened during Slow Run
Possible reason
What to do
DFC input signal is missing
check the signal
SIG
Possible reason What to do • The drive reports a Shutdown See event logging of
Possible reason
What to do
• The drive reports a Shutdown
See event logging of MCBIII.
OPE
• CAN-Communication not working
check CAN-wiring
COM
check CAN-LEDs

DrvShutdown

1TH-Fault Possible reason • The DBR-contact which is connected to the input 1TH is opened.
1TH-Fault
Possible reason
The DBR-contact which is connected
to the input 1TH is opened.
What to do
The drive is powered down to allow cooling.
SIG
 

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2TH-Fault Possible reason • One of the contacts which is con- nected to the 2TH
2TH-Fault
Possible reason
One of the contacts which is con-
nected to the 2TH is opened.
What to do
The drive is powered down to allow cooling.
SIG
RSL Adr Chk Possible reason • Some RSL I/Os have to be pro- grammed to
RSL
Adr Chk
Possible reason
Some RSL I/Os have to be pro-
grammed to a valid address and are
not allowed to be set to 00-0 or 01-0.
Currently only one I/O is checked:
What to do
Set I/O 691 to a valid address
related setup: TCI(691)
PAR
691 – TCI
PowerSave Possible reason What to do • The drive package has been powered on related
PowerSave
Possible reason
What to do
The drive package has been powered
on
related setup: PDR-D
PAR
/DW in FR landing door has been opened during Fast Run Possible reason What to
/DW
in FR
landing door has been opened during Fast Run
Possible reason
What to do
DW input signal is missing
check the signal
SIG
/DW in SR landing door has been opened during Slow Run Possible reason What to
/DW
in SR
landing door has been opened during Slow Run
Possible reason
What to do
DW input signal is missing
check the signal
SIG

6.5

Door control subsystem related failures

 
DBP: dfc_SE Possible reason What to do • While the door was opening or fully
DBP: dfc_SE
Possible reason
What to do
While the door was opening or fully
opened, the door bypass was found to
be inactive (DFC low or SE high)
related setup:
EN-RLV,
PAR
EN-ADO
DCL in [ ] Possible reason What to do • (R)DCL was active while the
DCL
in [ ]
Possible reason
What to do
(R)DCL was active while the door was
fully opened
related setup
DCL
(694)
PAR
RDCL
(695
DoorBridge DW or DFC was not low during the last door cycle Possible reason What
DoorBridge
DW or DFC was not low during the last door cycle
Possible reason
What to do
• the safety chain is bridged
remove the bridge
SAF
• the Door Bypass is defect
check the door bypass
DEF
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DOL:alw. on
Possible reason
What to do
(R)DOL was active while the door was
fully closed. This event is also logged
when the fuses of the door system are
burned.
This event is not logged within the first
40 seconds after system startup.
related setup
DOL
(000)
RDOL
(544)
PAR
Hwy Access
Possible reason
What to do
Landing Door was opened.
see description for blinking message 'Switch INS'
OPE
6.6
Signaling subsystem related failures
RSL parity
Two remote stations with the same address are connected to the same link
Possible reason
What to do
Wrong connection
Check the RS connections
WIR
RSL sync
Synchronization lost on remote serial link
Possible reason
What to do
Line terminator is defective
Change the line terminator
DEF
6.7
Group function related failures
RNG1 msg
data error on Duplex/Triplex ring
RNG1 time
no ring messages received from other car for a specific time
RNG1 sio
framing error on Duplex/Triplex ring
RNG1 tx
ring messages couldn't be sent in an appropriate time
 

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6.8

System related failures

 
SPB-Alert The Service Panel Board detected a malfunction which hinders a manual rescue operation with
SPB-Alert
The Service Panel Board detected a malfunction which hinders a manual rescue
operation with SPBC and SDI.
Possible reason
What to do
• defective speed encoders for SDI
Press the SPBC-buttons REB + DDO simultaneously to
locate the error.
DEF
• defective E2PROM on SPBC
DEF
• Missing battery for SPBC
BAT
SPB:TempHTS Possible reason What to do • The Service Panel Board detected an over temperature.
SPB:TempHTS
Possible reason
What to do
The Service Panel Board detected an
over temperature.
related setup
PAR
SPB-Temp
 

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7

Failure handling on MCBIII

 

Actual errors: <M> <2> <2> <1> ;saved errors: <M> <2> <2> <2>

7.1

System (SYS) related messages

- ? = Executing the self test DEF - + = Self test O.K. -
- ? = Executing the self test
DEF
- + = Self test O.K.
-
• time was not sufficient to store all
occurred events into the saved event
logging
- = Self test not O.K.
if negative, then change EPROM
the error can be neglected if it occurs in the saved event
logging
MEA
• hardware problem
change MCBIII
DEF

SYS : Warmstart

Software reset without power reset

Possible reason

defective EPROM

start self test: M-2-3

What to do

- 0 = Self test was not yet executed

SYS : Shut down A run was interrupted because of a shut down error. Possible
SYS : Shut down
A run was interrupted because of a shut down error.
Possible reason
the error which caused the shut down
is displayed with <shift> <down>
What to do
Message allows a quick overview over the last shut
downs, for further information refer to the concerned
event.
OPE
SYS : DDP The elevator is blocked (DDP time error) Possible reason What to do
SYS : DDP
The elevator is blocked (DDP time error)
Possible reason
What to do
• DDP time exceeded (default: 20 sec)
LV magnet is missing
SIG
• The time between two positive edges
of LV-magnets was shorter than the
DDP time adjusted by SVT.
The DDP time error is often caused by other events.
MEA
SYS : E2P failure EEPROM writing or reading problems Possible reason What to do •
SYS : E2P failure
EEPROM writing or reading problems
Possible reason
What to do
• no EEPROM on the MCBIII
• defective EEPROM
plug EEPROM correctly
start self test: M-2-3
DEF
- 0 = Self test was not yet executed
- ? = Executing the self test
DEF
- + = Self test O.K.
-
• defective MCBIII
- = Self test not O.K.
if negative, then change EEPROM
change MCBIII
DEF
SYS : E2P Default All parameters are set to their default values. Possible reason •
SYS : E2P Default
All parameters are set to their default values.
Possible reason
The unit is not able to run with default
values.
What to do
If the parameters were stored by SVT (M-3-7) the setup
can be reload by SVT (M-3-8). Otherwise the unit has to
be readjusted again.
PAR
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SYS : E2P InvPara
Any parameters stored in the EEPROM are outside the range of their minimal or
maximal values.
Possible reason
• error occurs when the EEPROM is
removed and replaced with new one
• EEPROM self test (M-2-3) failed
What to do
Note all parameters, set DEFAULT parameters, readjust
the parameters again.
Change EEPROM.
PAR
DEF
Sub-code for further information: Press <Down> or <Shift-3>
p
number of parameter which is out of range (EEPROM(p): information for Engineering only
SYS : ParaConflkt
The parameter ConNmot is inconsistent with other parameters.
Possible reason
What to do
The maximum INS SPE is at syn-
chronous speed of the motor, the
maximum NOM SPE is at 110 % of
the synchronous speed of the motor.
Check the parameters:
CON SPE, ConNmot, Motor Type (M-3-1-GOON),
MotFnom, MotNom (M-3-5-1-GOON),
INS SPE, NOM SPE (M-3-2-GOON).
PAR
SYS : Power fail
The line voltage was outside its specified range for a short time (e.g. one phase is lost).
Possible reason
What to do
• voltage loss (line)
check line connections L1 to L3
POW
• short voltage drop or voltage variation
verification of line voltages with recorder necessary
POW
SYS : < 24V Supply
24V power supply is missing on MCBIII
Possible reason
• external short circuit in the 24VDC
power supply
POW
• defective MCBIII
What to do
switch off the unit, remove all plugs, out of P1, then
switch on the inverter and check if an error message will
indicate, if not then the wiring is faulty
change MCBIII
DEF
• defective PDB
change inverter section
DEF
SYS : < 15V Supply
Inverter relay dropped.
Possible reason
What to do
see error 'SYS: <24V Supply'
POW
SYS : Inv-Relay
Inverter relay dropped, will logged at switch off of the inverter each time
Possible reason
What to do
• Power save mode is active: The error
is logged every time when the inverter
is switched off by removing HL1 or
information only
OPE
110V.
• The drive blocks if one inverter or
safety error occurs several times in
series.
refer to error 1 ”SYS: Shut Down”
OPE
 

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SYS : not all err Not all events have been stored during last power-OFF Possible
SYS : not all err
Not all events have been stored during last power-OFF
Possible reason
What to do
Too much errors have been logged
before power has been switched off.
Some events and/or maintenance in-
formation may be lost.
Notify all saved error events and clear error logging.
MEA
SYS : 1LS + 2LS 1LS and 2LS are activated at the same time. The
SYS : 1LS + 2LS
1LS and 2LS are activated at the same time.
The input display (M-1-2-goon) can be compared to the TCBC input display
Possible reason
What to do
• faulty wiring
check wiring
WIR
• defective sensor
change sensor
DEF
• voltage of LS sensors is missing
check voltage supply
POW
• defective MCBIII
change MCBIII
DEF
SYS : ADC Offset Zero reference for A/D converter invalid Possible reason What to do
SYS : ADC Offset
Zero reference for A/D converter invalid
Possible reason
What to do
• line voltage variation
verification of line voltages with recorder necessary
POW
• defective MCBIII
change MCBIII (if occurs permanently)
DEF
• defective inverter
change inverter (if occurs permanently)
DEF

7.2

Inverter (INV) related messages

 
INV : > Volt DC DC link voltage too high Possible reason • wrong or
INV : > Volt DC
DC link voltage too high
Possible reason
• wrong or defective brake resistor
(DBR)
DEF
• faulty wiring to the DBR
What to do
Switch off, wait until DC link capacitor is discharged,
measure DBR; change if necessary.
check wiring
WIR
• defective inverter
change inverter
DEF
INV : > Heat Packg IGBT heat sink temperature exceeded, fault message occurs 10°C before
INV : > Heat Packg
IGBT heat sink temperature exceeded, fault message occurs 10°C before shut down
(err. = 80°C, fatal e. = 90°C).
Possible reason
What to do
test fan: M-2-7
-
• defective fan
DEF
• dusty / clogged air filters
The fan should run with fast speed for one minute
after activating this test.
change the fan if necessary
clean / exchange air filters
DEF
• defective temperature sensor
change inverter
DEF
INV : < Volt DC Low DC link voltage (<350 V at 480 V package).
INV : < Volt DC
Low DC link voltage (<350 V at 480 V package).
The message is displayed (not stored) after switch off of the inverter
Possible reason
What to do
• loss of line voltage
check wiring of line voltage supply
POW
• line voltage is too low
verification of line voltages with recorder necessary
SIG
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INV : > Curr IGBT
Short circuit in transistor modules.
Possible reason
What to do
• short circuit in the motor cable or
earth leakage
check motor cable
WIR
• defective PDB
change inverter
DEF
• defective inverter (error occurs
permanently)
change inverter
DEF
INV : > Curr Motor
Motor current exceeds 240% of the inverter current.
Possible reason
• power of inverter is too low
• short circuit in the motor or earth
leakage
What to do
check inverter power: reduction of acceleration rate may
help (<M> <3> <2> <GOON> ACC)
check motor and motor cable
PAR
WIR
• faulty encoder signals
check encoder, encoder cable
WIR
INV : Temp meas
Temperature measurement at the heat sink does not work correctly
Possible reason
• ambient temperature is very low
(< 5°C)
MEA
• defective Temp. sensor (error occurs
permanently)
What to do
Check monitored IGBT heat sink temperature: M-2-1
verify temperature in machine room
change inverter, danger of overheating for MCBIII or
inverter
DEF
INV : brake chopp
Brake IGBT has a short circuit or is not connected
Possible reason
What to do
• DBR not properly connected
check connection of DBR
WIR
• defective Brake IGBT
change Inverter
DEF
7.3
CAN bus related messages
CAN: BusOff
generated by CAN bus software
Possible reason
What to do
• CAN Bus disconnected
check the connection:
COM
• defective MCB_III
P6 Pin1: VRS 30VDC
P6 Pin2: CAN_H
P6 Pin3: CAN_L
P6 Pin4: HL2
change MCB_III
DEF
CAN: CAN error
Generated by CAN bus software
CAN: OPB_Init
Initialization after power on failed
CAN: TxQueueFull
CAN:1/2LSUndefnd
Generated by CAN bus software
No message received from TCBC concerning the state of the 1LS/2LS limit switches
over the last 4 seconds.
Information for engineering
 

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7.4

Motion commands (MC) related messages

 
MC: EMERGNCY ST A normal run was interrupted by the safety chain. Possible reason •
MC: EMERGNCY ST
A normal run was interrupted by the safety chain.
Possible reason
safety chain was disconnected
What to do
Check UIB, DIB: for detailed information refer to OCSS
(INS / ES / DW / DFC)
SAF
M C: Command Lst Invalid motion command from TCBC Possible reason What to do •
M C: Command Lst
Invalid motion command from TCBC
Possible reason
What to do
defective MCBIII or TCBC
change MCBIII or TCBC
DEF
Sub-code for further information: Press <Down> or <Shift-3>
e
= 1
Motion command lost during normal run
e
= 2
Motion command lost during reduced run
e
= 3
Motion command lost during emergency creep run
e
= 4
Motion command lost during relevelling run
e
= 5
Motion command lost during inspection run
e
= 6
rescue run or emergency run requested but car is in door zone
e
= 9
Motion command lost during rescue run
MC: FR w/o Learn Normal run is not possible without previous successfully learn run. Possible
MC: FR w/o Learn
Normal run is not possible without previous successfully learn run.
Possible reason
What to do
learn run not performed
learn run has to be performed
OPE
MC: MC + Safety Ch Motion Command of TCBC does not fit to feedback UIB,
MC: MC + Safety Ch
Motion Command of TCBC does not fit to feedback UIB, DIB
Possible reason
What to do
• faulty wiring
correct wiring
WIR
• defective MCBIII input
change MCBIII
DEF
• The input signal change was to fast at
inspection mode
ignore
MEA
MC: Encodr adj? no initial encoder adjustment has been done Possible reason What to do
MC: Encodr adj?
no initial encoder adjustment has been done
Possible reason
What to do
perform encoder adjustment routine (M-4-2)
• after manual rescue operation
OPE
• when the brake replacement is done
without manual rotation of the machine
MC: OCSS disabld Inspection runs are allowed w/o TCBC support, normal runs are prohibited. Fatal
MC: OCSS disabld
Inspection runs are allowed w/o TCBC support, normal runs are prohibited. Fatal error
because UIB/DIB signals available but no commands from TCBC for normal run
Possible reason
What to do
Parameter 'MCB operate' is set to 1
set parameter 'MCB operate' (M-3-1-goon) to 0
PAR
 

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MC: Chk SW Sig incorrect state of SW signal, SW-signal indicates switching state of main
MC: Chk SW Sig
incorrect state of SW signal, SW-signal indicates switching state of main contacts
Possible reason
What to do
• faulty SW contactor
SIG
• faulty wiring
WIR
• defective MCBIII
check inputs SW
check wiring
change MCBIII
DEF
MC: Chk DBD Sig incorrect state of DBD signal (1 = Stop , 0 =
MC: Chk DBD Sig
incorrect state of DBD signal (1 = Stop , 0 = run)
Possible reason
• faulty SW1, BR or BY
SIG
• faulty wiring
WIR
• defective MCBIII
What to do
check inputs, SW, BR or BY
check wiring
change MCBIII
DEF
MC: Chk RDY Sig incorrect state of RDY signal Possible reason What to do •
MC: Chk RDY Sig
incorrect state of RDY signal
Possible reason
What to do
defective MCBIII
change MCBIII
DEF
MC: Chk BS1/BS2 incorrect state of Brake Switch signal Possible reason • faulty BS sensors
MC: Chk BS1/BS2
incorrect state of Brake Switch signal
Possible reason
• faulty BS sensors or wiring
DEF
• Brake does not lift
What to do
check BS sensors / wiring
check brake circuit / mechanic
DEF
Sub-code for further information: Press <Down> or <Shift-3> (description is valid only for "BrakeSwType = 3")
e
= 11
Scenario 1
BS1 expected ON detected OFF
e
= 12
Scenario 1
BS2 expected ON detected OFF
e
= 13
Scenario 1
both BS1 and BS2 expected ON detected OFF
e
= 21
Scenario 2 & 3
BS1 expected OFF detected ON
e
= 22
Scenario 2 & 3
BS2 expected OFF detected ON
e
= 23
Scenario 2 & 3
both BS1 and BS2 expected OFF detected ON
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7.5
Analog load weighing (ALW) related messages
ALW:No LoadW Cal
Load weighing calibration not performed at start of a run. Run is started with
pre-torque for balanced load.
Possible reason
What to do
LW calibration not performed
perform load weighing calibration
OPE
ALW:LoadW Sensor
Invalid load weighing input values.
Possible reason
What to do
• missing connection
• defective LWB
check connection
P6 Pin1: VRS 30Vdc
P3 Pin1: 24 VDC (derived from VRS)
(load sensors may use another 24V source)
P3 Pin2: sensor signal
P3 Pin3: sensor signal
P3 Pin4: HL2
change LWB
SIG
DEF
• defective load sensor
change sensor
DEF
• defective MCB_III
change MCB_III
DEF
MLS : < ACC Dist
The car did not reach the nominal speed.
Possible reason
secondary effect of Emergency Stop,
Shut Downs, Correction runs
What to do
check other occurred errors
OPE
7.6
Motion logic state (MLS) related messages
MLS : < Dec Dist
The distance for the deceleration is too short. The car stops without creep speed.
Possible reason
• secondary effect of Emergency Stop,
Shut Downs, Correction runs
What to do
check other occurred errors
OPE
• it is possible that the MCBIII has
miscount
check other occurred errors
MEA
• The actual floor distance does not
correspond to the learned floor
distance.
start learn run again
OPE
• Parameter 'T_creep' too small
increase parameter 'T_creep' (M-3-3- goon)
PAR
MLS : Stop in LS
Limit switch 1LS / 2LS versus run direction.
Possible reason
What to do
• faulty 1/2LS sensors or wiring
check LS wiring
WIR
• TCBC or CAN bus error
check LS inputs on TCBC
COM
MLS : TCB Inp Error
TCBC command GOTO floor: Target < Bottom floor or Target > TOP floor
Possible reason
parameter mismatch
What to do
check TOP FLOOR, BOTTOM FLOOR on MCB_III and
TCBC
PAR
 

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MLS : 1LS Ini Dec Deceleration in the bottom landing initiated by 1LS. Possible reason
MLS : 1LS Ini Dec
Deceleration in the bottom landing initiated by 1LS.
Possible reason
What to do
• correction run
• Parameter '1LS DLY' is too small.
ignore
Increase parameter '1LS DLY' (M-3-3-goon). After that
the deceleration distance for a correction run is to be
checked, if it is still sufficient. A correction run is released
after an inspection run.
PAR
MLS : 2LS Ini Dec Deceleration in the top landing initiated by 2LS. Possible reason
MLS : 2LS Ini Dec
Deceleration in the top landing initiated by 2LS.
Possible reason
What to do
• correction run
• Parameter '2LS DLY' is too small.
ignore
Increase parameter '2LS DLY' (M-3-3-
goon). After
that the deceleration distance for a correction run is to be
checked, if it is still sufficient. A correction run is released
after an inspection run.
PAR
MLS: RLV-Count Too much consecutive relevelling runs (more than 4) Possible reason What to do
MLS: RLV-Count
Too much consecutive relevelling runs (more than 4)
Possible reason
What to do
• relevelling speed too high
check parameter REL SPE
PAR
• defective hoistway switch
check magnets and hoistway switches
DEF
MLS:UIS/DIS miss UIS or DIS missed passing a door zone. The message is generated in
MLS:UIS/DIS miss
UIS or DIS missed passing a door zone. The message is generated in the moment
when the relevelling conditions are fulfilled. Relevelling run is not performed.
Possible reason
What to do
missing UIS or DIS sensor or wiring
check sensors and wiring
SIG
MLS : LV Missed LV signal was not detected during creeping, although the creep time
MLS : LV Missed
LV signal was not detected during creeping, although the creep time reached 67% of
DDP time. The message is displayed when the error is occurring eight times
Possible reason
• secondary effect of Emergency Stop,
Shut Downs, Correction runs
What to do
check other occurred errors
OPE
• it is possible that the MCBIII has mis-
count
check other occurred errors
MEA
• missing LV magnet or defective sen-
sors
check magnets and sensors by an INS RUN
DEF
• only one LV signal was detected at
units with 1LV and 2LV
SIG
• defective MCBIII
check LV1, LV2 relays and LVCT time using a slow INS
RUN (CREEP SPE has to be reduced too).
change MCBIII
DEF
MLS : LV Lost Levelling zone lost, deceleration distance too short, see error 'MLS <Dec
MLS : LV Lost
Levelling zone lost, deceleration distance too short, see error 'MLS <Dec Dist'. The
message is displayed when the error is occurring eight times
Possible reason
• secondary effect of Emergency Stop,
Shut Downs, Correction runs
What to do
check other occurred errors
OPE
• it is possible that the MCBIII has
miscount
check other occurred errors
MEA
• LV DLY too large
decrease LV DLY (M-3-3-goon)
PAR
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MLS : LV Count Err
MCBIII has miscount.
Possible reason
What to do
• miscounting of door zones at INS
operation
ignore
MEA
• parameter TOP FLOOR is not correct
PAR
• missing LV magnet or defective
sensors
check this parameter
check magnets and sensors by an INS RUN
DEF
• only one LV signal was detected at
units with 1LV and 2LV
check LV1, LV2 relays and LVCT –time using a slow
SIG
INS RUN (Creep SPE has to
be reduced for this test ).
MLS : LV Trig Err
LV-signals rebound longer then 20 ms
Possible reason
What to do
• distance between sensor and magnet
is not correct
check distance between sensor and magnet
COM
• defective LV sensors
change sensors
DEF
7.7
Drive control (DRV) related messages
DRV: EncoderWarn
Encoder warning
Possible reason
• possible electrical noises caused by
bad shielding or ground /earth wiring
What to do
check shielding / earth connections
WIR
• temporary bad contacts
check wiring / connectors to encoder
WIR
DRV: Encoder Err
Encoder error
Possible reason
What to do
• spikes on the index pulse wires
caused by bad shielding or ground
/earth wiring
check shielding / earth connections
WIR
• temporary bad contacts
check wiring / connectors to encoder
WIR
DRV : > Speed
Over speed: the motor turns 10% faster than the dictated speed profile. The message
is displayed when the error is occurring four times
Possible reason
What to do
parameter is incorrect
Check the parameter 'Sys Inert' (M-3-1-goon)
PAR
DRV : < Speed
Low speed : the motor turns 45% slower than the dictated speed profile.
Possible reason
What to do
• defective encoder
Check encoder, use SVT-Menu ”PVT” (M-2-6).
DEF
• defective MCBIII
DEF
• Inertia of the whole system is too big.
Change MCBIII
Check the guide and distance between guides, check
the inertia of motor and gear.
Check the parameter 'Sys Inert' (M-3-1-goon)
MEA
• parameter is incorrect.
PAR
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DRV : Rollb Start
Rollback at start
Possible reason
• Start-Stop-parameters are set incor-
rectly
What to do
check start-related parameters
PAR
• Load-weighing device does not work
check / adjust load-weighing device
OPE
correctly or is not correctly adjusted
Sub-code for further information (Press <Down> or <Shift-3>)
s
measured max. rollback distance in [mm]
DRV : Rollb Stop
Rollback at stop
Possible reason
Start-Stop-parameters are set
What to do
check stop-related parameters
PAR
incorrectly
Sub-code for further information (Press <Down> or <Shift-3>)
s
measured max. rollback distance in [mm]
DRV : Encoder Dir
the sequence of the encoder signals is reversed
Possible reason
What to do
Encoder wrong direction
Change the parameter 'Encoder Dir'
PAR
DRV : OverLd >Time
Motor current exceeds 200% of nominal current for more then 3 seconds. The
message is displayed when the error is occurring four times
Possible reason
What to do
• acceleration rate is too high
decrease acceleration rate ”DEC” (M-3-3-goon)
PAR
• power of inverter is too small
check power of inverter and motor
OPE
• fly wheel inertia is too big
reduce fly wheel
COM
Sub-code for further information (Press <Down> or <Shift-3>)
t = 3
3 sec general overload
DRV: Overload
Overload (warning): see error 'DRV: OverLd >Time
Possible reason
What to do
• acceleration rate is too high
decrease acceleration rate ”DEC” (M-3-3-goon)
PAR
• power of inverter is too small
check power of inverter and motor
OPE
• fly wheel inertia is too big
reduce fly wheel
COM
 

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DRV: Phase Down The current of one motor phase is zero. The message is displayed
DRV: Phase Down
The current of one motor phase is zero. The message is displayed when the error is
occurring four times
Possible reason
• the motor wiring is disconnected
(between inverter and motor)
What to do
check motor wiring, connectors and SW contacts
WIR
• power of inverter is too high
check power of inverter and motor
OPE
(current <10%)
Sub-code for further information: Press <Down> or <Shift-3>
p
= 1
Phase-check failed: no current in motor phase 1
p
= 2
Phase-check failed: no current in motor phase 2
p
= 3
Phase-check failed: no current in motor phase 3
p
= 10
Phase-check failed: no current in all motor phases
p
= 20
invalid combination during current phase-check: current in single-phase only (possible leakage current)
DRV: I Overload Speed controller output (motor torque & current) has reached the internal limit
DRV: I Overload
Speed controller output (motor torque & current) has reached the internal limit see
error "INV: >CURR MOTOR"
Possible reason
• power of inverter is too low
OPE
• short circuit in the motor or earth
leakage
What to do
check inverter power reduction of acceleration rate may
help (<M> <3> <2> <GOON> ACC)
check motor and motor cable
WIR
• faulty encoder signals
check encoder, encoder cable
WIR

7.8

Learn run (LRN) and encoder adjustment (ADJ) related messages

 
LRN : Learn abort Learn run was aborted because of an error Possible reason What
LRN : Learn abort
Learn run was aborted because of an error
Possible reason
What to do
Learn run was aborted
see Error Logging (<M> <2> <1>)
OPE
LRN : < Mag Len Length of magnet is too short (minimum 170 mm) Possible
LRN : < Mag Len
Length of magnet is too short (minimum 170 mm)
Possible reason
faulty floor will displayed in Error
Logging
What to do
use magnet with the right length
DEF
LRN : > Mag Len Length of magnet is too long (maximum 450 mm) Possible
LRN : > Mag Len
Length of magnet is too long (maximum 450 mm)
Possible reason
faulty floor will displayed in Error
Logging
What to do
use magnet with the right length
DEF
LRN : Mag Len Var Length of used magnets is varied. Possible reason • faulty
LRN : Mag Len Var
Length of used magnets is varied.
Possible reason
faulty floor will displayed in Error
Logging
What to do
use magnets with the same length
DEF

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FIELD COMPONENT MANUAL

Trouble shooting Guide (Draft)

BERLIN FIELD COMPONENT MANUAL Trouble shooting Guide (Draft) LRN : < Floor Dist Distance between 2
LRN : < Floor Dist Distance between 2 door zones is too short (minimum 170
LRN : < Floor Dist
Distance between 2 door zones is too short (minimum 170 mm)
Possible reason
What to do
• faulty floor will displayed in Error
Logging
check distance
MEA
LRN : > Floor Dist The run time at contract speed between 2 landings is
LRN : > Floor Dist
The run time at contract speed between 2 landings is more then 52 seconds.
Possible reason
• Floor distance is too large.
What to do
Check floor distance, install intermediate landing if
necessary
MEA
• The positive edges of LV were not
read correctly.
see error 'MLS: LV trig err'
MEA
LRN : Too many LV It will be count more floors at learn run then
LRN : Too many LV
It will be count more floors at learn run then adjusted by SVT (Top Floor).
Possible reason
What to do
• parameter TOP FLOOR is incorrect
Check parameter 'TOP FLOOR' (M-3-1-goon).
PAR
ADJ: EncAdj err Encoder adjustment has been aborted by a shutdown. Sub-code for further information:
ADJ: EncAdj err
Encoder adjustment has been aborted by a shutdown.
Sub-code for further information: Press <Down> or <Shift-3>
Sub-code with possible reason
What to do
e
= 1
wrong motor type
Check the parameter for motor type
Measure the stator resistance of the motor with Multime-
ter and compare with your duty and speed
- 630kg @ 1,0m/s with motor 502 R S = 1,65 Ω
PAR
- 630kg @ 1,6m/s with motor 500 R S = 0,72 Ω
- 1000kg @ 1,0m/s with motor 503 R S = 0,95 Ω
- 1000kg @ 1,6m/s with motor 501 R S = 0,40 Ω
Note: measuring between 2 motor phases: double R S value
e
= 2
MCBIII is defect
Change MCBIII
e
= 3
DEF
e
= 4
No encoder pulses detected
Check the electrical connection from encoder to MCBIII
Check the encoder, replace the encoder if it is defect
Change MCBIII
Sticky brake lining
MEA
e
= 5
No movement of motor shaft
BRA
e
= 6
SW: invalid software state
For engineering only
OPE
Wrong motor type parameter
Change the parameter 'Motor Type'
PAR
e
= 7
No movement of motor shaft
Sticky brake lining
Check the safety chain parts and wiring
BRA
e
= 10
Safety chain opened during
adjustment
SAF
Check the errors with same run number
e
= 11
Adjustment aborted regarding
other error
OPE
e
= 12
UIB / DIB released during
adjustment in ERO mode
Check UIB and DIB:
SIG
ADJ: Auto-Encadj Drive performs automatic encoder adjustment (e.g. after manual rescue operation (MRO) during power-OFF)
ADJ: Auto-Encadj
Drive performs automatic encoder adjustment (e.g. after manual rescue operation
(MRO) during power-OFF)
For information only
 

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8

DCSS5 related failures

 
Inverter Prot Peak output current greater than 7 A. If this event occurs 3 times
Inverter Prot
Peak output current greater than 7 A. If this event occurs 3 times within 120 sec, the
DCSS switches into locked mode.
Possible reason
What to do
• Inverter is defect
check the inverter
DEF
• Motor is defect
Check the motor windings (about 60 … 70 Ω/winding for
DEF
a
motor with 100 W)
Motor Protect Motor current was for 10 sec higher than setup limit. If this event
Motor Protect
Motor current was for 10 sec higher than setup limit. If this event occurs 3 times within
120 sec, the DCSS switches to lock mode.
Possible reason
What to do
• Wrong motor selected
Check the parameter setup for motor type: 3-2-5
PAR
Check the motor windings (about 60 … 70 Ω/winding for
• Motor is defect
DEF
a
motor with 100 W)
Encoder Err Reduced pulses from encoder are measured. DCSS switches into INI mode. This error
Encoder Err
Reduced pulses from encoder are measured. DCSS switches into INI mode.
This error does not mean, that the error comes from the encoder itself. Please
follow the steps explained below. If the door does not work correctly then re-
place the encoder
Possible reason
• The door mechanic is shortly
blocked, e. g. disturbance caused by
a passenger
What to do
When occurring many times:
Start open/close door command and check the position
Monitor the door status: 3-1-1 (Position: …. mm)
When occurring occasionally:
OPE
• Encoder wiring or connection
Start the continuous run: 3-4-2 and check the position
Monitor the door status: 3-1-1 (Position: …. mm)
Check the wiring and the connection
OPE
WIR
• Bad fixation of the encoder
OPE
• One or two tracks of the encoder are
damaged
Check the fixation
Replace the encoder
DEF
Indicates that the check sequence for the discrete interface failed three times. DCSS 3wireComFail is
Indicates that the check sequence for the discrete interface failed three times. DCSS
3wireComFail
is
set into locked mode
Possible reason
What to do
the communication failed
Start the check sequence : 3-2-4
COM
System Locked DCSS out of order, serious event occurred. DCSS is de-energized and does not
System Locked
DCSS out of order, serious event occurred. DCSS is de-energized and does not react
on commands
Possible reason
• Motor Protect event, or
• InverterProt event, or
What to do
Unlock DCSS performimg power down – power up se-
quence or SVTOOL key-sequence ‘shift 5’
(see the above given detailed information)
OPE
• 3wireComFail event
A problem could occur if the memory is full during a maintenance cycle. After each
A
problem could occur if the memory is full during a maintenance cycle. After each
Logging Full
maintenance cycle time the event logging is to be deleted.
Possible reason
Event logging memory full
What to do
delete logging to free memory
MEA
 

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9 GLOSSARY

1LS

=

Normal Terminal Slowdown Limit Switch for the bottom floor Door zone recognition for down run Thermal contact 1 Normal Terminal Slowdown Limit Switch for the top floor Door zone recognition for up run Thermal contact 2 Acceleration Analog to Digital converter Adjustment Alarm button ATTendend service Battery Bottom floor Brake Brake release button Brake switch Brake switch 1 Brake switch 2 BY-Relay Calibration Controller Area Network Car button Car Call to Bottom Landing Car Call to Top Landing Car Link Cancel hall calls Cancel hall call switch Check Car Light Relay Communication Contract speed Creep speed

 

1LV

=

1TH

=

2LS

=

2LV

=

2TH

=

ACC

=

ADC

=

ADJ

=

ALB

=

ATT

=

BAT

=

BOT FL

=

BRA

=

BRB

=

BS

=

BS1

=

BS2

=

BY

=

CAL

=

CAN

=

CB

=

CCBL

=

CCTL

=

CDL

=

CHC

=

CHCS

=

CHK

=

CLR

=

COM

=

CON SPE

=

CRE SPE

=

CRP

=

Creep

CSP-2

=

Car sill protection (light beam gate)

 

DBD

=

Drive brake disconect

DBP

=

Door bypass

DCL

=

Door close limit signal

DCP

=

Delayed car protection

DCS

=

Door check sequence

DCSS5

=

Door Control Subsystem 5

DDO

=

Disable door operation

DDP

=

Delayed drive protection (run timer)

DDSR

=

Disable door switch relay

DEC

=

Deceleration

DEF

=

Defective

DEMERC

=