UMTS User Experience Management Solution Guide (RAN16.0 - 01)

WCDMA RAN
UMTS User Experience Management

Solution Guide
Issue
01
Date
2014-05-15
HUAWEI TECHNOLOGIES CO., LTD.
Copyright Huawei Technologies Co., Ltd. 2014. All rights reserved.

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Issue 01 (2014-05-15)
Huawei Proprietary and Confidential

Copyright Huawei Technologies Co., Ltd.
WCDMA RAN
UMTS User Experience Management Solution Guide
Contents
Contents
1 About This Document..................................................................................................................1
1.1 Overview........................................................................................................................................................................1
1.2 Intended Audience..........................................................................................................................................................1
1.3 Change History...............................................................................................................................................................1
2 Solution Overview........................................................................................................................3
2.1 Background.....................................................................................................................................................................3
2.2 Application Scenarios.....................................................................................................................................................3
2.3 Overall Solution..............................................................................................................................................................4
3 Solution Application Guidelines...............................................................................................7

3.1 Scenario 1: Differentiated User Experience Management for Different Users..............................................................7
3.1.1 Scenario Description....................................................................................................................................................7
3.1.2 Solution Purpose..........................................................................................................................................................8
3.1.3 Solution Description....................................................................................................................................................8
3.1.4 Implementation..........................................................................................................................................................10
3.2 Scenario 2: User Experience Improvement of Special Users.......................................................................................10
3.2.1 Scenario Description..................................................................................................................................................10
3.2.2 Solution Purpose........................................................................................................................................................11
3.2.3 Solution Description..................................................................................................................................................11
3.2.4 Implementation..........................................................................................................................................................13
3.3 Scenario 3: Differentiated User Experience Management for Different Terminals.....................................................14
3.3.4 Implementation..........................................................................................................................................................15
3.4 Scenario 4: User Experience Management of Special Terminals................................................................................16
3.4.4 Implementation..........................................................................................................................................................17
4 List of Features Involved in the Solution...............................................................................18

5 Acronyms and Abbreviations...................................................................................................19
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Contents
6 Reference Documents.................................................................................................................20
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1 About This Document
About This Document
1.1 Overview
This document describes user experience management solutions provided by Huawei for
different application scenarios in UMTS networks.
The purpose of this document is to help customers choose the appropriate feature or feature
combination for their scenarios. The technical principles, deployment, and activation of each
feature will not be described in this document and will be included in the corresponding feature
parameter description.
1.2 Intended Audience

This document is intended for personnel who:
l
Need to understand UMTS user experience
Work with Huawei products
1.3 Change History

This section provides information on the changes in different document versions.
RAN16.0 01 (2014-05-15)
This is the first commercial release of RAN16.0.
Compared with Issue 01 (2014-04-22) of RAN15.0, this issue includes the following changes:
l
Introduced the KQI assessment system of RAN. For details, see 2.3 Overall Solution.
Added the inter-RNC platinum user identification and preemption functions. For details,
see 3.2 Scenario 2: User Experience Improvement of Special Users.
Added the WRFD-150255 Differentiated Service Based on Terminal feature. For details,
see 3.3 Scenario 3: Differentiated User Experience Management for Different
Terminals.
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1 About This Document
Added the WRFD-160103 Terminal Black List feature. For details, see 3.4 Scenario 4:
User Experience Management of Special Terminals.

WCDMA RAN
2 Solution Overview
Solution Overview
2.1 Background
Since intelligent terminals become more and more popular and requirements for PS services
increase dramatically, congestion often occurs on UMTS networks and user experience
deteriorates in different degrees. To mitigate network congestion, network optimization can be
performed to improve resource utilization or capacity expansion can be performed, which
improves user experience. In some networks, capacity expansion cannot be performed and
congestion cannot be avoided. Operators propose some requirements for user experience
improvement under network congestion circumstances:
l
High-priority subscribers (such as those who pay more fees, high-value gold subscribers,
and VIP subscribers like platinum subscribers) are provided better services and can
preferentially utilize network resources.
Certain types of terminals (such as those customized for operators) are set to high- or lowpriority UEs to limit resource utilization of low-valued terminals such as data cards, which
may occupy much radio resources if not limited.
The performance or compatibility problems of some terminals need to be mitigated to

improve user experience.
To meet these requirements, this solution provides the following user experience management
functions: Users are distinguished using the following methods:
l
Distinguishing gold, silver, and copper users by QoS parameters of the CN
Identifying platinum users by IMSI configured on the RNC
Distinguishing different types of terminals by IMEI TAC
2.2 Application Scenarios

This solution applies to four scenarios:
Differentiated User Experience Management for Different Users

If there are users of different priorities in the networks, for example, gold users with high fees
and high values and copper users with low fees and low values, users of different priorities such
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2 Solution Overview
as gold, silver, and copper users can obtain different service quality and user experience when
network resources are insufficient. Services of gold users are guaranteed preferentially.
User Experience Improvement of Special Users

In heavy-traffic scenarios, for example, gathering, events, and festivals, the traffic volume
increases dramatically, which causes severe congestion of the network and a significant decrease
in the access success rate. In this case, the network access of some special users such as platinum
users needs to be preferentially guaranteed.
Differentiated User Experience Management for Different Terminals

If there are many low-valued terminals such as data cards in networks, which occupy a huge
amount of radio resources but provide limited revenues to operators and they are less sensitive
to user experience, these low-valued terminals can be set to low-priority UEs and some other
terminals can be set to high-priority UEs to control radio resource utilization. Different types of
terminals are granted different priorities so that they are provided with services of different
qualities when network resources are insufficient.
User Experience Management of Special Terminals

User experience of some problematic terminals in networks needs to be improved, for example,
terminals with poor reception performance or terminals with compatibility problems.
2.3 Overall Solution

Figure 2-1 shows functions involved in the user experience management solution.
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2 Solution Overview
Figure 2-1 User experience management solution
Delivering parameters over the RANAP (Iu) interface

The CN transfers some QoS parameters to the RNC, including the traffic class, ARP, MBR,
and GBR. The gold, silver, and copper users are distinguished by ARP.
Experience management (SRNC)

QoS parameter mapping
The SRNC converts QoS parameters from the CN into those used by the RAN, for
example, SPI, SPI Weight, MBR, GBR, and HBR. For details, see QoS Feature
Parameter Description. Gold, silver, and copper users are differentiated by these
parameters. In addition to QoS parameters delivered by the CN, the RAN provides the
IMSI for identifying platinum users.
RRM/TRM algorithm
Parameters for differentiating users are used in wireless algorithms such as the RB
configuration, admission control, load control, flow control algorithms to guarantee
resource utilization of high-priority users during radio resource congestion.
Delivering NBAP (Iub) and RNSAP (Iur) parameters

The SRNC transfers some parameters to the NodeB over the Iub and Iur interfaces, which
are used by algorithms on the NodeB side.
Experience management (NodeB)

The scheduling algorithm and flow control algorithm guarantee that high-priority
subscribers preferentially use air interface resources and transport resources.
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2 Solution Overview
Evaluation of user experience KQIs

RAN16/PRS R14 supports evaluation and visibility of KQIs about the web and video
services. It supports customized visibility of KQIs for user groups distinguished by SPI and
terminal groups distinguished by IMEI TAC. These KQIs are used to monitor the user
experience on live networks. For details, see Service Awareness Feature Parameter
Description.
To support evaluation of user experience KQIs, the following PRS features must be
purchased:
WOFD-091916 UMTS RAN KQI User SPI Customization
WOFD-091917 UMTS RAN KQI Terminal Customization
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3 Solution Application Guidelines
Solution Application Guidelines
3.1 Scenario 1: Differentiated User Experience Management

for Different Users
3.1.1 Scenario Description
In networks that sometimes experience congestion, there are gold, silver, and copper users, which
are prioritized based on factors such as the paid fees. Gold users have the highest priority and
copper users have the lowest priority. When resources are insufficient, users with different
priorities obtain different network resources. Users with higher priority preferentially obtain
services and are guaranteed better experience.
Resource congestion mainly consists of power resource congestion and transport resource
congestion. Various counters can be used to define different types of network congestion. The
following methods are used for reference only:
l
Downlink power
Total TCP usage = VS.MeanTCP (W)/Configured PA Capacity (W) x 100%
Non-HS TCP usage = VS.MeanTCP.NonHS (W)/Configured PA Capacity (W) x 100%
When the total TCP usage is greater than or equal to 80% or the non-HS TCP usage is
greater than or equal to 70%, it is regarded that downlink power congestion occurs.
Uplink power
Assuming that the target load of the target cell is configured to 75% and the minimum
RTWP of a day is the floor noise, the cells that experience load rises of more than 6 dB are
regarded as having uplink power congestion.
Downlink Iub transmission

Downlink bandwidth utility during busy hours = Downlink throughput during busy hours
(equal to the sum of throughput of all IP paths VS.IPPATH.IPLAYER.RXBYTES)/
Receive bandwidth RX_BW_CFG (equal to the value of RxBW in the ADD RSCGRP
command)
When the downlink bandwidth utility during busy hours is greater than or equal to 70%, it
is regarded that downlink Iub transmission congestion occurs.
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Uplink Iub transmission

Uplink bandwidth utility during busy hours = Uplink throughput during busy hours (equal
to the sum of throughput of all IP paths VS.IPPATH.IPLAYER.RXBYTES)/Transmit
bandwidth TX_BW_CFG (equal to the value of TxBW in the ADD RSCGRP command)
When the uplink bandwidth utility during busy hours is greater than or equal to 70%, it is
regarded that uplink Iub transmission congestion occurs.
3.1.2 Solution Purpose

In RAN congestion scenarios, operators can provide differentiated services to users with
different priorities. Gold users have the highest priority. They can access the network and utilize
network resources preferentially.
3.1.3 Solution Description

l
Distinguishing gold, silver, and copper users

The RNC distinguishes gold, silver, and copper users by the ARP in the RAB Assignment
Request message sent by the CN. The ARP indicates the priority of a user. For the mapping
between the ARP and the gold, silver, and silver users, see QoS Management Feature
Parameter Description.
Evaluation of service experience KQIs for gold, silver, and copper users
RAN16.0/PRS R14 supports displaying of KQIs on the PRS for various services based on
SPI group. The KQIs are used for measuring service experience of gold, silver, and copper
users. For details, see Service Awareness Feature Parameter Description.
Differentiated service experience of gold, silver, and copper users
1.
Service admission
The comprehensive user priority is related to QoS parameters such as ARP, THP, and
Traffic class, which are used in the pre-emption process triggered by a failure in admission
of RAB resources (power, code resources, CE resources, and Iub transmission resources).
High-priority users can preempt resources of low-priority users.
2.
Cell congestion control

The comprehensive user priority is also used for load control of a cell, for example, user
selection during load-based inter-frequency handovers for LDR and user selection during
switchover the BE services to the CCH. High-priority users will be selected with the lowest
probability.
3.
Differentiated HSPA services

Based on ARP and other QoS parameters such as THP and Traffic Class, SPI, SPI Weight,
GBR, and HBR can be configured and used in scheduling algorithm and flow control
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algorithm, which ensure that high-priority users take precedence over low-priority users in
the scheduling opportunities and transmission bandwidth so that they can obtain better
HSPA services.
List of Features Involved in the Solution

Table 3-1 lists the features involved in the solution of differentiated user experience management
for different users.
Table 3-1 Features involved in the solution of differentiated user experience management for
different users
Function
Classificatio
n
Feature
ID
Feature Name
Introduce
d In...
Reference
Document
Differentiated
service
experience of
gold, silver,
and copper
users
WRFD-01
0505
Queuing and PreEmption
RAN5.0
Load Control Feature

Parameter Description
Differentiated
service
experience of
gold, silver,
and copper
users
WRFD-02
0806
Differentiated Service
Based on SPI Weight
RAN11.0
Differentiated HSPA
Service Feature
Differentiated
service
experience of
gold, silver,
and copper
users
WRFD-15
0233
Based on Resource
Reservation
RAN15.0
Based on Resource
Reservation Feature
Evaluation of
service
experience
KQIs for gold,
silver, and
copper users
NA
Service Experience
Evaluation (UMTS
RAN KQI User SPI
Customization)
RAN16.0
Service Awareness
Feature Parameter
Description
Description of Features Involved in the Solution

l
WRFD-010505 Queuing and Pre-Emption

This feature provides the function of queuing and preemption, allowing high-priority users
to preempt resources of online low-priority users so that high-priority users can be
successfully admitted.
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WRFD-020806 Differentiated Service Based on SPI Weight

This feature allows different users to be configured with different SPI weights. Highpriority users are configured with greater SPI weights so that they can preferentially
consume power and transport resources when power and transport resources are congested.
WRFD-150233 Differentiated Service Based on Resource Reservation

This feature limits power resources to be consumed by users of different priorities.
Service Experience Evaluation (UMTS RAN KQI User SPI Customization)

This feature implements evaluation of customized KQIs based on SPI.
3.1.4 Implementation
The deployment and activation of each feature or function will not be described in this document
and will be included in the corresponding documents about RAN features.
Pay attention to the following issues when deploying these features:
l
WRFD-010505 Queuing and Pre-Emption

There is no requirement for deploying this feature. However, preemption may cause an
increase in the call drop rate.
WRFD-020806 Differentiated Service Based on SPI Weight

It is recommended that this feature be enabled in power congestion and transmission
resource congestion scenarios. It is used to specify different SPI weights for users of
different priorities by configuring QoS parameters on the CN side.
WRFD-150233 Differentiated Service Based on Resource Reservation

This feature can be used with the WRFD-020806 Service Based on SPI Weight feature
together. If the downlink power congestion occurs frequently or the congestion is severe,
and a specific type of users occupy a high percentage of all users and these users consume
more resources than other users, affecting experience of other users. For example, if there
are too many copper users in a cell, who consume many downlink power resources,
resources that can be used by gold users are affected, leading to poor experience of the gold
users. In this circumstance, you can enable this feature to limit resources that can be used
by a type of users. This feature restricts HSDPA power resources that can be used by lowvalued user groups and reserves downlink power resources for other high-valued user
groups during downlink power congestion so that user experience of users groups with
higher QoS requirements is guaranteed.
Service Experience Evaluation (UMTS RAN KQI User SPI Customization)

This function requires deployment of the PRS.
3.2 Scenario 2: User Experience Improvement of Special

Users
In general network congestion scenarios, network KPIs such as the access success rate do not
deteriorate much. However, some special scenarios, for example, large gatherings, sports events,
or festivals, the traffic volume increases sharply and the network is severely congested, causing
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a substantial decrease in the access success rate. Some important UEs may fail to access the
network. For example, policemen can hardly make calls and the CS/PS call completion success
rate is lower than 70%. Under this circumstance, you need to ensure that platinum users
preferentially access the network with the QoE quality guaranteed.

This solution provides service experience assurance for certain personnel such as platinum users,
including preferential access to wireless networks during congestion, improving downlink voice
quality of platinum users in weak coverage, and providing higher HSPA service throughput for
platinum users.

Figure 3-1 Experience assurance of platinum users
The principles shown by Figure 3-1 are as follows:

l
Identify and maintain platinum users

Operators run the ADD UPLATINUMIMSI command to configure an IMSI list for
platinum users on the RNC and use the RRC Connection Request, Common ID, and NAS
(Non-Access Stratum) messages to maintain the IMSI-to-TMSI mapping relationship table.
If the RNC receives an RRC Connection Request message and the message carries a TMSI/
IMSI identifier, the RNC can identify platinum users by checking the IMSI-to-TMSI
mapping relationship table and label the platinum users. If the message carries a P-TMSI,
the RNC identifies this UE as a non-platinum user.
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In the RRC setup stage, platinum users take precedence over other users.
During the flow control in the RRC setup stage, the priority of all services for platinum
users is increased to the same level as conversational services so that they can access the
network preferentially (in all services, excluding emergent calls, the priority of
conversational services is the highest). In access process, platinum users can
unconditionally preempt resources of other users to obtain a higher RRC connection setup
success rate.
In the RAB setup stage, platinum users take precedence over other users.
In access process, platinum users can unconditionally preempt resources of other users to
obtain a higher RAB connection setup success rate.
Quality assurance when services are ongoing.

The major measures are as follows:
Increase the maximum transmit power of a single downlink voice link by 3 dB to
improve voice quality of platinum users in weak downlink coverage areas.
Set the initial SPI weight of platinum users to 100% so that platinum users can be
preferentially scheduled when SPI weights are configured to different values for
different types of users. If the SPI weight for other users (for example: gold users) is
also set to 100%, these users have the same scheduling priority as platinum users.
For details, see Platinum User Prioritizing Feature Parameter Description.

Table 3-2 lists the features involved in the solution of providing differentiated experience for
special users.
Table 3-2 Features involved in the solution of providing differentiated experience for special
users
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Function
Classification
Feature
ID
Feature Name
Introduc
ed In...
Reference Document
Platinum users'
identification and
preferential RRC
setup and RAB
setup as well as
platinum users'
service quality
assurance during
the service
WRFD-1
50204
Platinum User
Prioritizing
RAN15.0
Platinum User Prioritizing

Feature Parameter
Description
Identification of
platinum users
NA
Identification
of platinum
users between
RNCs
RAN16.0

Feature Parameter
Description
Preferential RAB
setup of platinum
users
NA
Platinum user
preemption
enhancement
RAN16.0

Feature Parameter
Description

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The WRFD-150204 Platinum User Prioritizing feature is used to guarantee access of platinum
users and provide QoE assurance to a certain degree in congestion scenarios.
l
WRFD-150204 Platinum User Prioritizing

This feature identifies platinum users and ensures preferential RRC setup and RAB setup.
It also ensures platinum users' service quality when the services are ongoing.
Identification of platinum users between RNCs

This feature identifies platinum users in inter-RNC scenarios (cross-Iur handovers and
relocation scenarios).
Platinum user preemption enhancement

This feature enables platinum users to access cells that support more advanced technologies.
For example, when the number of HSDPA users reaches the maximum value, platinum
users can preempt resources of online HSDPA users so that the platinum users can be carried
on HSDPA channels.
For details, see Platinum User Prioritizing Feature Parameter Description.
Suggestions on deployment of different features and functions are as follows:
l
WRFD-150204 Platinum User Prioritizing

This feature must be enabled, because it provides basic functions.
Identification of platinum users between RNCs

It is recommended that this function be enabled when there are cross-Iur handovers or
relocations.
Platinum user preemption enhancement

It is recommended that this function be enabled.
If both the WRFD-020806 Differentiated Service Based on SPI Weight and WRFD-150204
Platinum User Prioritizing features are enabled, the QoS-related rates of platinum users
such as GBR and HBR are set based on the ARP of these users. If a platinum user is also
a copper user, the admission and scheduling algorithms use GBR and HBR configured for
the copper user, whereas the RRC admission and RAB admission processes use parameters
configured for the platinum user, including the SPI weight.
If the WRFD-150233 Differentiated Service Based on Resource Reservation feature is

enabled, platinum users are not subject to the restriction on reserved resources.
If the WRFD-150255 Differentiated Service Based on Terminal feature is enabled, the SPI
weight configured based on terminals does not take effect for platinum users. Instead, the
SPI weight specified by the WRFD-150204 Platinum User Prioritizing feature for platinum
users takes effect.
If the WRFD-140205 Voice Experience Improvement for Weak Reception UEs feature is
enabled, the downlink transmit power of voice services is the value of the formula: max
{The 3 dB increase in the transmit power of platinum users, The increase in the transmit
power of special users (dB)}
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3.3 Scenario 3: Differentiated User Experience Management

for Different Terminals
Operators want to provide HSPA services of different quality for different types of terminals
(distinguished by IMEI TAC). The scenario is divided into the following types:
l
Limiting resources that can be used by low-valued terminals: In congested networks (for
definitions of network congestion, see 3.1.1 Scenario Description), there are many lowvalued terminals such as data cards, which occupy a huge amount of radio resources but
provide limited revenues to operators and they are less sensitive to user experience. These
low-valued terminals can be set to low-priority UEs and some other terminals can be set
to high-priority UEs to control radio resource utilization.
Fixing the priorities of special terminals: The UEs that use some types of terminals (such
as terminals customized for an operator) are always set to high- or low-priority users so
that differentiated HSPA services are provided when the network is congested. For
definitions of network congestion, see 3.1.1 Scenario Description.

This solution is used to evaluate service experience of different types of terminals and to provide
differentiated HSPA services during congestion.

l
Evaluation of service experience KQIs for different types of terminals

RAN16.0/PRS R14 supports displaying of KQIs on the PRS for various services based on
IMEI TAC. The KQIs are used for measuring service experience of gold, silver, and copper
users. For details, see Service Awareness Feature Parameter Description.
Service experience differentiation for different types of terminals

If the operator wants to provide differentiated services for all UEs that use certain types of
terminals (distinguished by IMEI TAC), the following measures can be taken: Enable
WRFD-150255 Differentiated Service Based on Terminal, configure different types of
terminals in different terminal groups based on their IMEI_TACs, and set different SPI
weights of BE services for UEs in different terminal groups. With these measures, the HSPA
resource scheduling algorithm will adjust the opportunities for different types of terminals
to obtain resources, thereby changing the quality of services provided for the UEs.
If the operator wants to improve experience of a certain type of terminals with the same
IMEI TAC (for example, gold users), the Open QoS platform can be used to provide QoS
customization. The Open QoS platform is provided through the SmartCare SQI-Data
professional service.

Table 3-3 lists the features involved in the solution of differentiated user experience management
for different terminals.
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Table 3-3 Features involved in the solution of differentiated user experience management for
different terminals
Function
Classificatio
n
Feature ID
Feature Name
Introduced
In...
Reference
Document
Service
experience
differentiation
for different
types of
terminals
WRFD-1502
55
Differentiated
Service Based on
SPI Weight
RAN15.0
Differentiated HSPA
Service Feature
Parameter
Description
Service
experience
differentiation
for different
types of
terminals
N/A
Open QoS
platform
RAN15.0
Service Awarenessbased QoS

Management Feature
Parameter
Description
Evaluation of
service
experience
KQIs for
different types
of terminals
N/A
Service
Experience
Evaluation
(UMTS RAN
KQI Terminal
Customization)
RAN16.0
Service Awareness
Feature Parameter
Description

l
WRFD-150255 Differentiated Service Based on Terminal

It is used to set different SPI weights for different types of terminals and provide
differentiated HSPA services.
Open QoS Platform

It supports fast QoS customization. This platform supports differentiated QoS
customization based on the user priority, terminal type, and data service type to improve
service experience.
This function is provided by the SmartCare SQI-Data professional service.
l
The Open QoS platform is mainly used for SmartCare SQI-Data professional services. It
provides comprehensive QoS differentiation based on user priority, terminal model, and
data service type. If only QoS differentiation based on terminal model is required, you only
need to enable the WRFD-150255 Differentiated Service Based on Terminal feature.
When both WRFD-150255 Differentiated Service Based on Terminal/Open QoS Platform

and WRFD-020806 Differentiated Service Based on SPI Weight are enabled, run the SET
UQOSALGOPARA command and set SPI weights for different terminal groups, which
are distinguished by Devicegroup or for different users (gold, silver, and copper).
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3.4 Scenario 4: User Experience Management of Special

Terminals
In existing networks, some certain types of terminals have performance problems. For example,
these terminals may experience call setup failures or call drops due to weak reception
capabilities or incompatibility with some features that have been activated.

This solution improves performance or solves problems of special terminals with weak reception
capabilities and identifies and blacklists terminals with compatibility problems to provide better
experience for these terminals.

l
Voice Experience Improvement for Weak Reception UEs

For CS voice services, WRFD-140205 Voice Service Experience Improvement for Weak
Reception UEs enables the RNC to perform a new International Mobile Station Equipment
Identity (IMEI) acquisition procedure. During this procedure, the RNC detects the IMEI
Type Allocation Code (TAC) and determines the UE type. If the UE is a weak reception
UE, the RNC configures dedicated power control and handover parameters for the UE.
Based on the parameter settings, the weak reception UE obtains a high downlink power
control threshold in weak coverage areas and performs handovers at the designated
threshold. For details, see Voice Service Experience Improvement for Weak Reception UEs
Feature Parameter Description.
Terminal Black List

The radio network controller (RNC) obtains the list of UEs that are involved in feature
incompatibilities based on actual conditions on the live network. This is known as the UE
blacklist. The UE blacklist is preconfigured on the RNC through parameter configuration,
and the IMEI TACs of these UEs as well as incompatible features are listed. When a UE
accesses the network, the RNC obtains the IMEI from the IMEI identification procedure.
Alternatively, the RNC simulates the core network (CN) mechanism and sends an
IDENTITY REQUEST message to the UE, which then reports its IMEI to the RNC. If the
reported IMEI TAC is the same as one in the UE blacklist, the incompatible features will
not take effect for the UE. Consequently, issues related to UE incompatibility do not occur,
and service setup failures or call drops are prevented.

Table 3-4 lists the features involved in the solution of providing differentiated experience for
special terminals.
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Table 3-4 Features involved in the solution of providing differentiated experience for special
terminals
Function
Classificati
on
Feat
ure
ID
Feature Name
Introduc
ed In...
Reference Document
Voice
Experience
Improvemen
t for Weak
Reception
UEs
WRF
D-14
0205
Voice Experience
Improvement for Weak
Reception UEs
RAN14.0
Voice Service Experience

Improvement for Weak
Reception UEs Feature
Terminal
Black List
WRF
D-16
0103
Terminal Black List
RAN16.0
Terminal Black List Feature


l
WRFD-140205 Voice Experience Improvement for Weak Reception UEs

If some terminals have weak reception capabilities, consider using this feature to increase
the maximum downlink transmit power for voice services and reduce the call drop rate.
WRFD-160103 Terminal Black List

In commercial networks, some terminals may be not able to support some features that
have been activated due to design or hardware problems of the terminals. In this
circumstance, it is recommended that this feature be enabled to identify problematic
terminals according to the terminal black list and prohibit these terminals from using
specific features. This mechanism reduces impacts caused by special terminals'
incompatibility with some features.
The deployment and activation of each feature or function will not be described in this document
and will be included in the corresponding documents about RAN features.
The Voice Experience Improvement for Weak Reception UEs feature and Terminal Black List
feature can be enabled at the same time.
Issue 01 (2014-05-15)

17
WCDMA RAN
4 List of Features Involved in the Solution
Issue 01 (2014-05-15)
Feature ID
Feature Name
Introduce
d In...
Reference Document
WRFD-010505
Queuing and PreEmption
RAN5.0
Load Control Feature Parameter

Description
WRFD-020806
Differentiated
Service Based on SPI
Weight
RAN11.0
Differentiated HSPA Service

Feature Parameter Description
WRFD-150233
Differentiated
Service Based on
Resource
Reservation
RAN15.0
Differentiated Service Based on

Resource Reservation Feature
WRFD-150204
Platinum User
Prioritizing
RAN15.0
Platinum User Prioritizing Feature

WRFD-140205
Voice Experience
Improvement for
Weak Reception UEs
RAN14.0
Voice Service Experience

Improvement for Weak Reception
UEs Feature Parameter Description
WRFD-150255
Differentiated
Service Based on
Terminal
RAN15.0
Differentiated HSPA Service

Feature Parameter Description
WRFD-160103
Terminal Black List
RAN16.0
Terminal Black List Feature


18
WCDMA RAN
Issue 01 (2014-05-15)
5 Acronyms and Abbreviations
Acronyms and Abbreviations
Acronym and
Abbreviation
Full Name
QoE
Quality of experience
TCP
Transmitted Carrier Power
SPI
Scheduling Priority Indicator

19
WCDMA RAN
6 Reference Documents
Reference Documents
1.
QoS Management Feature Parameter Description
2.
Load Control Feature Parameter Description
3.
Differentiated HSPA Service Feature Parameter Description
4.
Differentiated Service Based on Resource Reservation Feature Parameter Description
5.
Platinum User Prioritizing Feature Parameter Description
6.
Voice Service Experience Improvement for Weak Reception UEs Feature Parameter
Description
7.
Terminal Black List Feature Parameter Description
Issue 01 (2014-05-15)

20

UMTS User Experience Management Solution Guide (RAN16.0 - 01)

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WCDMA RAN

UMTS User Experience Management

HUAWEI TECHNOLOGIES CO., LTD.

Copyright Huawei Technologies Co., Ltd. 2014. All rights reserved.

Trademarks and Permissions

Huawei Technologies Co., Ltd.

Huawei Industrial Base

Huawei Proprietary and Confidential

3 Solution Application Guidelines...............................................................................................7

4 List of Features Involved in the Solution...............................................................................18

Huawei Proprietary and Confidential

Huawei Proprietary and Confidential

1 About This Document

About This Document

1.2 Intended Audience

Need to understand UMTS user experience

Work with Huawei products

1.3 Change History

Huawei Proprietary and Confidential

1 About This Document

Huawei Proprietary and Confidential

The performance or compatibility problems of some terminals need to be mitigated to

Distinguishing gold, silver, and copper users by QoS parameters of the CN

Identifying platinum users by IMSI configured on the RNC

Distinguishing different types of terminals by IMEI TAC

2.2 Application Scenarios

Differentiated User Experience Management for Different Users

Huawei Proprietary and Confidential

User Experience Improvement of Special Users

Differentiated User Experience Management for Different Terminals

User Experience Management of Special Terminals

2.3 Overall Solution

Huawei Proprietary and Confidential

Figure 2-1 User experience management solution

Delivering parameters over the RANAP (Iu) interface

Experience management (SRNC)

Delivering NBAP (Iub) and RNSAP (Iur) parameters

Experience management (NodeB)

Huawei Proprietary and Confidential

Evaluation of user experience KQIs

Huawei Proprietary and Confidential

3 Solution Application Guidelines

Solution Application Guidelines

3.1 Scenario 1: Differentiated User Experience Management

Downlink Iub transmission

Huawei Proprietary and Confidential

3 Solution Application Guidelines

Uplink Iub transmission

3.1.2 Solution Purpose

3.1.3 Solution Description

Distinguishing gold, silver, and copper users

Differentiated service experience of gold, silver, and copper users

Cell congestion control

Differentiated HSPA services

Huawei Proprietary and Confidential

3 Solution Application Guidelines

List of Features Involved in the Solution

Queuing and PreEmption

Load Control Feature

Description of Features Involved in the Solution

WRFD-010505 Queuing and Pre-Emption

Huawei Proprietary and Confidential

3 Solution Application Guidelines