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The constraints in carrying out or putting into practice what was learnt.
2. The activities that would help facilitate these changes in thinking and performance.
After the discussion forum, there would be a demonstration forum where each of the
personas would act as both customers and waiters/waitresses to one another, this activity will
actually show;
Afterwards, there would be follow up activities where the of the students would be monitored,
this would be via the Internet where they document their progress which would be viewed by
themselves and feedbacks provided.
This instructional design is to help foreign students with high percentage of mother tongue,
It provides them with the opportunity of learning new English words, pronunciations and
spelling.
3.
This design will give them the confidence they deserve to mingle or communicate freely in
Ethel who can operate a computer thinks with what she has learnt, she can go as far as
applying for the position of a cashier in the campus restaurant, book store or other stores on
campus.
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Mboma talked about how the class positively helped him. He said after the class, he started
thinking about applying for a second job. He said with the communication skills he learnt from
the class, he can work in two different places on campus to support his family financially
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Mike on the other hand was thrilled, not just because he can apply for a campus restaurant
job, but also communicate freely and confidence in class and with classmates, friends, and
maybe get a new girlfriend.
Content Discovery
These are the basic outline of my content.
Module #1
Introduction
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I introduce my self
My name
My country of origin
Marital status
Module # 2
Discussion
What they wish/hope to achieve while in the US and also from their studies
We discuss if they have already gotten any job offers , if they have seen any advert on
campus restaurant jobs and or if they have already applied
From the answers of the previous bullet, we discuss about their fears in applying for a
restaurant job (if any)
We discuss about how to apply for campus restaurant job ( for those that havent applied
yet)
Module #3
The Restaurant
In every restaurant, there are different mapped out activities which includes;
Keep checking up on the customers ( even if they did not call for your attention)
Ushering them to available seats ( depending on the number of customers in the group)
At the end of this session, they should be able to achieve the following;
The number of customers ( could appear in groups or single) sometimes determine the
kind of seat/seats
In this stage, not much is spoken, just two words (hello and welcome) which however
said or spoken, even in whatever accent, the customers will surely understand
In this stage, a typical example of a menu will be shared amongst the students, both
complicated and simple menus for them to go through for some minutes
Video clips will be shown of at least 80% of meals in the menus and ingredients
They will be taught how these meals are pronounced, giving the facts that some words in
the meals are pronounced while some are silent, not pronounced of pronounced with
other words
And also, they will be taught how these meals are made or combined for the sakes of
some customers.
At the end of this session, they should be able to know the following
They should also be able to help the customers make meal choices or choose for them.
This stage doesnt really need any verbal communication except if the customers decide to ask or
request for anything or something
Not to act like Mr. or Miss many hands by carrying all the plates containing the meals
(depending on the order). It wouldnt hurt the customers if the meals are delivered one or
two plates at a time (depending on the order).
This is about going regularly to ask the customers how they are doing and if they would want
anything extra and make sure they are okay with the meal
This stage doesnt really require much verbal communication, if required, it is nothing alarming
because what is taught in the previous lesson should cover this session
Clearing the table and cleaning for the comfort of the customers (if they are still
seated) or for other customers ( if they left after the meal)
Module # 4
Activities
Video clips showing a typical example of what goes on in a typical restaurant ( this clip is
both video and audio)
They practice what has been taught and viewed amongst them.
Module # 5
The End
The instructor asks them some questions to measure their understanding of what has been
taught and the activities carried out
After the end of this 2 hour session, the students will learn a whole new thing about
American meals and their combination and what it takes to work in a campus restaurant.
The exercises carried out in this 2 hour session should help the students not only to be able to
communicate properly and freely in their desired jobs on campus, but also to strengthen and
sharpen their communication skills outside the campus job setting, classroom, when shopping,
hanging out with their friends and also other environment they find themselves.
From my personas, they are all literates and graduates of colleges and high schools, so
much emphasis was on the speech/ pronunciations/ communication skills and not hearing skills
because hearing or assimilating what is spoken to them are not much of a problem.
My Persona Discovery
My personas are Ethel, Mboma and Mike
Ethel
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She really is excited about her sponsored study here in America and
She loves her family back in Nigeria and really wants to work to have
She has accent issues in class, when she goes for shopping or is around
friends.
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She really needs help with her accent and bothered if that is going to be
Mboma
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Runs his family shop where they sale second handed cloths and shoes
Lives with his mother, 2 sisters, an aunt and his 18 years old daughter
Played the US lottery won and moved over to the United States with his
family
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Mike
Mike is 21 years old and flew to the states for his undergraduate
communicate in the classroom, with his peers and so, spends a lot of time
with himself
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