TESCO 3 IN 1 COFFEE

Customers Survey Form

Nam Gabriel Wong Wen
e
Hao

Contac
t

016766969 Outlet
4

IOI CITY MALL TESCO Date:

6/12/2015

1. What brand of 3 in 1 coffee you often drink?

Brand

Amount of customer rate (eg: A. Nescafe - 32)

A. Nescafe

30

B. Kopiko

C. Ah Huat

11

D. Aik Cheong

E. Others

35

2. What make you choose that brand? (Refer to Question 1)

Brand

Customer feedback
1 trusted brand.

A. Nescafe

2 Many choices(flavour)
3 Price is reasonable.
1 The taste of black coffee is better than other product.

B. Kopiko

2
3
1 Sensational smell.

C. Ah Huat

2 Smooth taste.
3 Well-known brand.
1

D. Aik Cheong

2
3
1 Imported from overseas, different taste compare to local brand.

E. Others

2 Low acid

3 No sour taste
3. What you think the taste of Tesco Brand 3 in 1 coffee? (List down the amount of
customers)
Very Satisfied
Satisfied
Nature
Dissatisfied
Very Dissatisfied
16

25

12

4. Do you think the price of Tesco Brand 3 in 1 coffee is reasonable? (List down the
amount of customers)
Very Cheap
Cheap
Nature
Expensive
Very Expensive
31

17

5. Will you buy or swap to Tesco Brand 3 in 1 coffee in future? (List down the amount of
customers)
Yes
No
25

TESCO 3 IN 1 COFFEE
Customers Survey Form
Nam
e

Contac
t

Outlet

Date:

1. What brand of 3 in 1 coffee you often drink?

Brand

Amount of customer rate (eg: A. Nescafe - 32)

A. Nescafe
B. Kopiko
C. Ah Huat
D. Aik Cheong
E. Others
2. What make you choose that brand? (Refer to Question 1)
Brand

Customer feedback
1

A. Nescafe

2
3
1

B. Kopiko

2
3
1

C. Ah Huat

2
3
1

D. Aik Cheong

2
3
1

E. Others

3
3. What you think the taste of Tesco Brand 3 in 1 coffee? (List down the amount of
customers)
Very Satisfied
Satisfied
Nature
Dissatisfied
Very Dissatisfied

4. Do you think the price of Tesco Brand 3 in 1 coffee is reasonable? (List down the
amount of customers)
Very Cheap
Cheap
Nature
Expensive
Very Expensive

5. Will you buy or swap to Tesco Brand 3 in 1 coffee in future? (List down the amount of
customers)
Yes
No