Ms Antle CHV2O

CommunicationBarriersQuiz
Name:_________
Thefollowingquestionsaredividedinto8headings:eachheadingrepresentsabarrierof
communication.Completethequiztofindoutwhichbarriersofcommunicationaffectyou.
Usethedropdownmenutoanswer"Yes"or"No"tothefollowingquestions:
Inattentivelistening

1.Doyoufinditdifficulttotakeaninterestinwhatpeoplearesaying?
Y/N?No
2.Doyoumakeanefforttolistentowhatotherpeoplesaywhilekeepinganopenmind?
Y/N?Yes
3.Doyoustayactivelyinvolvedintheconversationbyaskingquestions?
Y/N?Yes
Interruptingotherspeakers
4.Doyouinterruptpeople?
Y/N?No
5.Doyoufinishotherpeople'ssentences?
Y/N?Yes
6.Doyoujumpinwithyourownopinion?
Y/N?Yes
Defensiveness
7.Doyouhavedifficultyadmittingyouarewrong?
Y/N?No
8.Doyouhavedifficultyapologizing?
Y/N?Yes
9.Doyouhavedifficultyacceptingcriticism?
Y/N?No
10.Doyouhavedifficultylisteningtodifferingopinions?
Y/N?No
Nothearingthespeakerout
11.Doyouanswerbeforeyouletthespeakerfinish?
Y/N?No
12.Doyoudrawconclusionswithouthearingthefullstory?
Y/N?No
Offensivecriticism
13.Doyounamecall?(e.g.idiot,loser,etc.)
Y/N?No
14.Doyougeneralizebysaying,"Youalways..."?

Ms Antle CHV2O
Y/N?Yes
Lackofemotionalcontrol
15.Doyoumayhaveahardtimekeepingyourcool?
Y/N?No
16.Doyouyellwhenyouareangry?
Y/N?No
Lackofawarenessofyourownemotions
17.Doyoupayattentiontothetoneofyourvoice?
Y/N?Yes
18.Doyoupayattentiontoyourbodylanguageandgestures?
Y/N?No
Conflictavoidance
19.Doyouavoidtopicsthatmightupsetanotherperson?
Y/N?Yes
20.Doputotherpeople'sneedsbeforeyourowntoavoidconflict?
Y/N?Yes

Now revise your quiz, and circle the three communication barriers that
you most likely need to work on.
Next,readtheadvicebelowforhowtoimproveintheseareasofcommunication.
Highlight the advice that would most likely help you when dealing with
your own communication barriers.
Advice that would help you deal with your communication
barriers.
Inattentivelistening
If you have difficulty paying attention to other people, try to make a
connection between your own life and the topic.
Interruptingotherspeakers
You need to make a conscious effort to listen to the other person
before you begin to speak, add to, or interpret what others are
saying.
Defensiveness
You need to ask yourself whether it's a big deal to admit you're
wrong.
Consider the fact that others have the right to voice their opinion,
just as you do.
You need to ensure that you do not take differences personally.

Ms Antle CHV2O
Nothearingthespeakerout
Make the effort just to slow down and get the full story before you
reach any conclusions.
Offensivecriticism
Effective criticism should involve commenting on the behaviour, not
the person. Try using "I" statements that define how you feel
instead of going after the individual. For example, "When you don't
call when you say you will, I feel frustrated.
Lackofemotionalcontrol
You need to stop yourself from venting your negative emotions.
You can even ask the other person if you could talk about the issue
later, so that you can collect your thoughts first.
Lackofawarenessofyourownemotions
Pay attention to your voice, gestures, the way you feel.
Conflictavoidance
You need to stand up for yourself and practise discussing touchy
subjects.
AftercompletingtheCommunicationBarriersSelfAssessmentQuiztodiscoverwhat
barriersyouexperiencewhencommunicatingwithothers,bepreparedtodiscussthe
followingwithyourteacherandpeers.