BROOKS BACHMAN

Phone: (801) 834-9829| Email: brooksb93@msn.com

Address: 11393 S. Summer Heights Dr. South Jordan, UT 84095
PROFESSIONAL SUMMARY
I am a highly analytical and deadline driven Commissions Supervisor who completes commission responsibilities with accuracy and
timeliness. I am searching for a career opportunity that will provide me with ample amount of growth and development opportunities
in order to enforce my skills within the field.
SKILLS

70+ wpm Typing Skills

Incredibly Fast Learner
Excellent Attention to Detail

High Knowledge of Microsoft programs Excel,

Word, and PowerPoint
Great Multi-Tasker
Expert at Commission Analytics

EXPERIENCE
MONAVIE, INC / JEUNESSE GLOBAL
Commissions Supervisor

South Jordan, UT
June 2015 - Present

Manage commission related transition items through migration.

Responsible for global weekly commission calculations and reporting to ensure timely and accurate
payments to distributors.
Compile, review, and submit weekly distributor commission adjustments.
Responsible for resolving and/or preventing any commission related problems related to members
compensation through compensation plan.
Manage distributor federal and state garnishment notice of withholdings.
Manage daily order processor chargebacks.
Oversaw fraud prevention tasks within order processor.

MONAVIE, INC
Commissions Specialist

South Jordan, UT
August 2012 June 2015

Responsible for global weekly commission calculations, analysis, and reporting to ensure timely and
accurate payments to distributors.
Compile, review, and submit weekly distributor commission adjustments.
Work closely with IT to perform weekly commission run responsibilities.
Compile weekly commission reconciliation for accounting purposes.
Responsible for resolving and/or preventing any commission related problems related to members
compensation through compensation plan.
Manage distributor federal and state garnishment notice of withholdings.
Manage daily order processor chargebacks.
Oversaw fraud prevention tasks within order processor.
Assisted with yearly commission related audits.

MONAVIE, INC
Contact Center Representative

South Jordan, UT
March 2011 August 2012

Responded to inbound and outbound calls, emails, chats, and tickets.

Responsible for key contact center performance metrics at the individual level.
Ensured resolution to each contact with emphasis on a first contact resolution.
Handled executive distributor resolution calls, emails, chats, and tickets.
Performed global customer refunds.
Managed distributor point resolution tickets.
Handled commission investigation tickets that required in-depth investigation.
EDUCATION

SALT LAKE COMMUNITY COLLEGE

Associate of Science, Business

High Honor Roll Member for three concurrent semesters

Continue to maintain above 3.6 GPA
Continuing education in Business, focusing on Marketing.
WESTLAKE HIGH SCHOOL
High School Diploma

Taylorsville, UT
May 2013 Present

Saratoga Springs, UT
May 2011

Graduated with a 3.7 GPA

Attended AP English Courses
Member of the Debate Team
Vice President of D.E.C.A
Womens Choir Member
Westlake Wrestling Team Manager: specialized in online blog management, electronic communication and web updates.

Lehi High School Seminary Council Member (May 2009-May 2010)

REFERENCES
PROVIDED UPON REQUEST