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RIT Podium
Usability Preliminary Data Analysis

GoudamMuralitharan

HuangYi

HuangZiyan

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Table of Contents

ExecutiveSummary
Purpose
Studyquestions
PilotTest
Process
Results
Changes
ExperimentalDesign
Method(testdesign)
Sessionoutlineandtiming
Participants
Recruitment
Demographics
DataAnalysis
Recommendations
Appendix

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Executive Summary
This report documentsthefindingsofausabilitytestoftheRITpodiuminterfacecarriedoutin
April2015byourgroup.Themainpurposeof thetest wastoassesstheusabilityandfirstuse
intuitivenessofthepodiuminterfacefornewandlessfrequentusers.

PositiveaspectsaboutRITPodiuminterface:
Advanced functionalitiesincluding, but notlimitedto,controllingtwoprojectorscreens,
manipulating different input sources like document camera, HDMI, etc from one
touchbasedinterface.
PeninputbasedPCtointeractwiththematerialsdisplayedonscreen.

ImprovementareasforRITPodiuminterface:
Adherence to Normans design principles Feedback, Discoverability, Mapping and
Visibility of system state. In certain scenarios, participants found it hard to locate the
required functionalities to perform certain operations. In other scenarios, they were
confounded by the functions and its physical relevance to the objects around the
classroom. There was also a lack of immediatefeedback when the display states are
switchedfromontooffandviceversa.

Basedontheusabilityproblemsidentifiedinthistest,werecommend:
Modifications to the design elements behind the panel interface to incorporate the
aforementioneddesignprinciples

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Purpose
We will conduct a usability testing study to assess the overall effectiveness of RIT
Podiuminterface.Thefollowingaretheobjectivesofthisstudy:

1. Assess the overall effectiveness of the RIT Podium interface, for users with
different degree of familiarity to the system, performing basic and common
presentingtasks.

2. Identify the discoverability level of thesystem from thestandpointofafirsttime

andoccasionaluser.
3. Identifyobstaclestocompletingadvancedpresentationtasksusingthepodium.

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Study questions
1. How easily can the users understand the symbols and icons? Which ones are
problematic?Why?
2. Howeasilyandquicklycanusersgetstartedtoperformthebasictasks?
3. What obstacles prevent users from completing the setup activities before
presentation?
4. How easily can users set up the input sources and adjust the settings to their
needs?
5. What questionsdousersaskastheyworkthroughthesourcesetuptaskandthe
tasksfollowingthat?
6. Can the users use the advanced functionalities of thecontrolpanelwithoutany
assistanceorpriortraining?

7. Howquicklyandeasilycantheusersswitchbetweendifferentmodes?

8. Dotheusersfaceanydifficultiesduringthepresentation?Ifyes,whatarethey?
9. Is theresponse timeafterone operation the main reason of user frustrationand
subsequenterroroperations?
10. How do the users react when the systemworksin an unexpectedmannerafter
theyperformedausual,systemsupportedoperation?

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Pilot Test
Process
For the pilot test, we followed the initial test plan.Theparticipantwasscheduledfor6thApril,
2015 in the RIT LOW 121135 classroom, where the podium interface is available. One
member of the team acted as theteammoderator,oneactedasthenotetaker,andtheother
memberwasthematerialsmanager.Thepilottookaround60minutesintotal.

Results
The pilot test proceeded as expected with no hiccups. The participantand theoveralltesting
procedure helpedus gain testing experience, andidentify the minor changesrequiredbefore
theactualusabilitytesting.

Changes
We made changes to the tasks, their description, and the order in which they will be
presented to the user. Some minor changes were made to the questionnaire, and better
strategiesweredevelopedformaterialacquisitionandsettingsadjustments.

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Experimental Design
Method (test design)
We will use a within
subjects design for the study. In this within
subjects study, each
participant will work through all the taskslisted in thetask list. We will conduct up to 6
individual 60
minute usability study sessions. Each participant will perform all of the 6
major task paths using RIT Podium interface. Welluse20minutes ofeachsessionto
explain the session to the participant, review their background information, and then
conduct a post
test debriefing interview. During the middle 40 minutes ofthe session,
participantswill workonsettingupthepresentationbytryingdifferentinputsourcesand
workingtheirwayaroundtheRITpodiuminterface.

Session outline and timing

Eachusabilitytestsessionwillbeapproximatelyanhour.

Activity

Time(1hourtotal)

Introductiontothesession

5minutes

Backgroundinterview

5minutes

Tasks

40minutes

Posttestdebriefing

10minutes

The first 10 minutes will consist ofthetestmoderators pre

test introductions, a pre
test
interview and a brief explanation of the purpose and goals of the study. The next 40
minutes will consist of the actual usability study. Here participants will attempt to
perform main tasks, including use the podium to show slides, using Doc camera to
show the paper material and manipulate two screen atthesame time on. The final 10
minutes will allow the test moderator to debrief the participant, as well as allow
participantstoanswerposttestinterview.

Introductiontothesession(5minutes)

Discuss:

Purposeofthestudy.
Importanceoftheirinvolvementinthestudy.
Moderatorsrole.

Roomconfiguration,recordingsystems,observers,etc.

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Theprotocolfortherestofthesession.
Thinkingaloud.

Filloutabackgroundquestionnaireandpre
testquestionnaire.

Tasks(40minutes)

Participants will begin with one of the four DPA and will be given a set of tasks to
complete. Three tasks will be given one after the other andthe beginningtaskwill be
determinedbythecounter
balancingtechnique.

Post
testdebriefing(10minutes)
Giveparticipantpost
testcomparisonquestionnaire.
Askbroadquestionstocollectpreferenceandotherqualitativedata.
Followuponanyparticularproblemsthatcameupfortheparticipant.

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Participants
Recruitment
There were 30 flyers postedin differentbuildings at Rochester Institute ofTechnology,
which include GOL, GLE, BOO, GAN, WAL, SAU, GOS and LOW. Participants were
selectedbasedontheirresponsestothescreenerquestionnaire.

We contacted between 1214 respondents through email based on the screening

criteria. We primarilyfocused onrecruitingpeoplewho hadprevious experience giving
presentation, willing to be recorded, and had no prior knowledge of the RIT podium
interface. In addition, the availability of the participants, the room,and team members
playedaminorroleinschedulingtheparticipants.

Atotalof10participantswereshortlistedforthetestaftertheselectionprocess.

Demographics
TheselectedparticipantswereallstudentsofRochesterInstituteofTechnology.The
ageoftheparticipantsarerepresentedintheFigure1.Alltheparticipantswerethe
agesbetween21and30.

Figure1AgeDistribution

GenderofparticipantswasdistributedasdepictedinFigure2.Malesandfemalesare
equallydistributed.Halfparticipantswasmale,andtheotherhalfwasfemale.

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Figure2Genderdistribution

Alloftheparticipantshaveatleastacollegedegree,asdepictedinFigure3.

Figure3Academicleveldistribution

Participantshavedifferentkindofmajor,mostofthemarefromtheEngineering
domain,asshowingintheFigure4.

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Figure4MajorDistribution

Intermofpresentationfrequency,theparticipantsatleastgivepresentation12timesa
semester(seeFigure5).

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Figure5.FrequencyofPresentation

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Data Analysis
Data from pre-test questionnaire
Aslightsneakpeekintotheinitialexperiencesofthemixoftheparticipantsofourstudy
areasfollows:

Figure6.Thepercentageofmodetheparticipantsused

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Figure7.Theconnectmethodparticipantfrequentlyuse

Therearestillsomepeoplecouldnotdifferentiatedifferentport.(inthesuggestion:
probably,thepodiumcouldrecognizewhichportiscurrentlyused,andfreezeother
sourceswhicharenotconnected(notfreezethesourcewhichdonotneedtoconnect
forexampletheDocCam).

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Figure8.Thepercentageofthepreferedinterfaceuseonpodium

Figure9.Thepercentageoftheproblemtheparticipantsmeetwhenconnecttheprojector

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Insummary,Mostparticipantsreliedonthepowerpointfortheirpresentation.40%
participantsexpectcontrollingeverythingfromtheirlaptop,ratherthanfromtheexternal
device.AswecouldseefromtheFigure9,only10%participantshavetroublethe
traditionalpodiuminterface.Mostparticipantsonlygotproblemslikematchinginputport
orwaitingforwarmingup.

Overall Task Performance

Participantsweregivensixtasktocompleteinthesystem.Table1showstheoverall
performanceforaccomplishingthosetasks.Foreachtask,thistableshowsthenumber
ofissues(Problem,Omissions)identifiedandtheaveragetimerequiredforcompleteit.

Tasks
No.

TaskDescription

Number
of
Issues

Average
Time
Required

#1

Imagine you are a student and have to give a presentation 8

to the class. You havetheslidesreadyinyourlaptop. Using
the podium, set up your presentation and ensure the slides
showupontheprojectorscreen.

235

#2

Nowyouaresurethatslidescouldcorrectlyshowonthe
screen.Theclassbeginandprofessorindicatesyoucould
startyourpresentation.Atfirstyoutrytoshowclassan
interestingvideoinslidesandadjustthesoundtoan
appropriatevolumetoattracttheirattention.

121

#3

Youaretheinstructorofaclassandsupposedtogivea
lecture.Youhavesomeprintedmaterialsonyouhand
whichyouwanttopresenttotheclass.Usingthe
podiumtopresentthoseprintedmaterials.

149

#4

Whenpresentingthoseprintedmaterial,itoccurstoyou
thatthereissomethingsimilarintheslides.Youwantto
changeonescreentothetheslidesonyoucomputer,
andkeeptheotherscreenpresenttheprintedmaterial.

203

#5

Afteryoufinishthecontentoftheprintedmaterial,you
arenolongerneedtousetheDocCam,soyoutryto
closetheDocCamandpresentslidesonbothscreen.

036

#6

Yourclassisover.Beforeleavingtheclassroom,you
needtoturnoffeverything(includethescreenand
projector).

105

Table1.OverallTaskPerformance(refertothetestplanforacompletedescription)

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Post-questionnaire Data
AsshowingintheFigure10,Mostparticipantsperceivebothsetuppresentation,
closesystemandsynchronizethesourceasthesamelevelofdifficulty.Itisbecause
participantsmighthavealreadybeenfamiliarizedwithsystembytheprevioustasks.At
aresultmostparticipantsfeelsynchronizingthesourceiseasierthanseparatethe
source,eventhosetwotasksarealmostusethesamestepsandfunctionalities.

Figure10.Theaveragedifficultylevelforeachofthe6tasks

Inthefollowingpictures(Figure11.andFigure12.),participantsexpressedtheir
subjectivefeelingaboutusingpodium.MostparticipantschooseAftertryseveraltimes,
itcouldbefiguredoutandbelievethattheycouldfamiliarizewiththesystemafterthey
dopresentationinthisinterfacethreetimes.

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Figure11.Thedistributionofthecontrolpanelinterfacecomprehensiblelevel

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Figure12.Thedistributionoftheexpectedtimeneededtofamiliarwiththecontrolpanel
interface

Task completion subjective data -- completion time, hint number, mistake

number
Figure 13 presents thetask completion timefor each participant. AndFigure 14 shows
theaveragecompletiontimeforeachtask.

Figure13.TaskCompletionTimeforEachParticipant

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Figure14.AverageCompletionTimeforEachTask

If Participant spend too much time on one task, monitor will give a little hint to help
participantscompletetheirtask.Andparticipantsalsohaveoptionstoaskfor help.Here
Figure15.showstheaveragenumberofHintsgivenforeachtask.

Figure15.AverageNumberofHintsgivenforEachTask

In theFigure 16, wegive the numberoftaskmistakesforeachparticipant.Themistake

including both omission and wrong press. If the participants press wrong place many

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times, we only count thosepressas one mistake.Then wealso present theaverage

numberofmisakeforeachtask(seeFigure17)

Figure16.TaskMistakeNumberforEachParticipant

Figure17.AverageNumberofMistakeforeachTask

In summary, because the learning effect, task 5 (Synchronize The Source) andtask 6
(Close System) basically need less time and hints to be achieve.CompareFigure14,
15and 17,we found thattask 1 (Set up Presentation)needrelativeahighernumberof

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hints and a longer times to be finished.Itis probablybecause Set up presentationis

the first task to finished and take time to get into the swing of things. For the Task 4
(Separate the sources to two display) have the most number of mistakes, and it also
took more time and hints to complete. This might indicate that theiconsandsymbols
which might be used in the separate the source is misleading or too vague for
participants to understand. Another indication wecould found in thesepictureis about
the task 3 (Use DocCam topresent paper material).Comparing Figure 14 andFigure
15, we found that while using document camera with longer times, it only needs few
hints to be accomplished. This might hint that icons and symbols in the task 3 (Use
Document Camera) might be understandable, but the task is complex it took a little
longertofinish.

In thethinkaloudtranscript,wewillpointoutspecificproblemswhichparticipantsmetin
eachtasks,andrelatethoseproblemwithpossiblesolutions.

Think Aloud and Video Summary

In this section,wesummarizethemostrelevantfindingsidentifiedinthevoicerecording
ofeveryparticipant

Fromourtestdata,wediscoveredthefollowingwidelyprevalentproblems:

Problems

p1 p2 p3 p4 p5 p6 p7 p8 p9 p10 Feq

Pullingdownthescreenisnotmemorable

Noindicationonpodiumshowingthestateofconnection 1

Didnotknowtheyneedtochooseasourceforprojector. 0

Pressthescreendownbuttonwithoutrelease

Thestopbuttononthe"screencontrol"panelisnot
workingappropriately

Confusedabouthowtousethescreenpaneltocontrol
thetwoscreens

Nofeedbackforlatency

Difficulttofindtheadvanceaudiobutton

AdjusttheMicgroupintheAudioControltochangethe
volume

Confusionaboutthefunctionofvolumecontrolbuttonon
thehomepage
1

Task1 The"PC"optionisconfusing

Difficulttomapthetermmainandprogramtotheir
Task2 functions.

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UsercouldnotfindthephysicallocationoftheDocCam

Itisawkwardforuserstowatchthescreenback
andforthtoadjustthepositionofmaterialand
zoomin/out.

Thetermof"screencontrol"istoovaguetounderstand

Thetermof"CameraControl"iseasyto
misunderstanding

Thetermof"input"inDocumentCameraisconfusing

The"screencontrol"buttonistoovaguetounderstand

10

The"input"buttonleadawrongunderstandinginthis
section

Don'tknowhowtocontrolthetwoprojectorseparately,
justrandomwalkaroundthecontrolpanel

Theterm"individualmode"and"presentationmode"is
misleading

Difficulttorememberthe"display1"and"display2"
Task4 belongtowhichscreen

Lackofvisibilityofsystemstate(individualmodeand
Task5 presentationmode)

Task3

Focus,Iris,Freezewereunabletobemappedtotheir
functionsbytheusers.

PresstheScreenscrollupbuttonwithoutrelease
Pullingupthescreenandclosetheprojectorisnot
Task6 memorable

Table2.summaryofthinkloud

Description of the problem

Problem

Detail

Pullingdownthescreenisnotmemorable

Practically,Sincewhiteboardalsosupportsto
displayforprojector,mostparticipantsdonot
realizethattheyneedtopulldownthescreen

Task Noindicationonpodiumshowingthestateof
1
connection

Therearethreeparticipantstotallyforgotthey
didnotconnecttheircomputertothepodium,
andtherewasnomessageshowingonthe
podiumpadindicatedthattheywerenot
connectingtoanysource.

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Didnotknowtheyneedtochooseasourcefor
projector.

Thereareoneparticipantdidnotrealizethathe
orsheneedtoselectansourceforprojector.

Pressthescreendownbuttonwithoutrelease

Thestopbuttononthe"screencontrol"panelisnot Someparticipantsfoundtheycouldnotstopthe
workingappropriately
screen,whileitisscrolling.

Confusedabouthowtousethescreenpanelto
controlthetwoscreens

Alotofparticipantsexpressedtheirconfusion
aboutwhytherewasonly"screen1"control
panelinthescreencontrolbox,howshould
theycontrol"screen2"?Andeventheyfound
therewasasmallinstruction("Presstwice")
theywerestillnotsureifthisinstructionwasfor
pullingdownscreen2.Theyalsoconfused
aboutwhereandhowtopresstwice.

Nofeedbackforlatency

Therewasoneparticipantsetupthepodium
appropriately,howeverduetothelatency,she
wasnotsureifshediditrightandbegantotry
someotherbuttons

The"PC"optionisconfusing

ThereisansouceoptionPC,whichisfor
connectingthecomputerfixedonthepodium,
notfortheprofessors'orstudents'ownlaptop.
However,someparticipantsthoughttheywere
connectingtotheirPC,sotheychosethis
optioninsteadofVGAorHDMI.

Difficulttofindtheadvanceaudiobutton

Therewasoneparticipantexpressedthatthe
audiocontrolbuttonwasnotclosetothe
volumebuttononthescreen,whichmakeitwas
hardtoawarethatthereisanadvanceaudio
control.

AdjusttheMicgroupintheAudioControltochange

thevolume

Confusionaboutthefunctionofvolumecontrol
buttononthehomepage

Halfparticipantsexpressedtheyexpectedthat
thevolumebuttononthehomepagecould
adjustaudiofromvideo.Aftertheyfounditis
notforadjustingvolumeofvideofromthe
browser,theyconfusedaboutwhatdoesthe
"main"volumecontrolonthehomepagedo.

Difficulttomapthetermmainandprogramto
Task
theirfunctions.
2

Halfparticipantstriedeverybuttonintheaudio
controlpanel,sincetheywerenotsure,what
doesthe"main"and"program"mean

Usercouldnotfindthephysicallocationofthe
Task DocCam
3

Whenparticipantspressedthe"Document
Camera,"theysawthescreenchangedthe
sourceto"DocCam."Howevertheycouldnot
figureout,whereisthelocationofthis"Doc

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camera"byitsicon.Theybelievedhaving
informationaboutthelocationofcamerawould
increasetheirtrustinesstothesystem,andthey
couldoperateitmoreconfidently
Someparticipantsexpressedtheexpectation
Itisawkwardforuserstowatchthescreenbackand abouthavingthecontentfrom"Document
forthtoadjustthepositionofmaterialandzoom
Camera"onthescreen,sotheydonotneedto
in/out.
watchbackandforthtoadjustthepositionand
size.
Thetermof"screencontrol"istoovagueto
understand

OneParticipantthoughtthe"screencontrol"will
containtheoptionforgetDocumentCamera

Thetermof"CameraControl"iseasyto
misunderstanding

Halfparticipantthoughtthe"CameraControl"
buttonwouldhelptomanipulatetheDocument
Camera.

Thetermof"input"inDocumentCamerais
confusing

Someparticipantsexpressedconfusionabout
whatdoesthe"input"buttondo.

Focus,Iris,Freezewereunabletobemappedto
theirfunctionsbytheusers.

The"screencontrol"buttonistoovagueto
understand

Alltheparticipantswerepronetochoose
screencontrolbutton,whentheywantedto
separatetheinputsourcesfordifferentdisplays.

The"input"buttonleadawrongunderstandingin
thissection

Someparticipantsthoughttheinputbuttonin
documentcameraisfordifferentinputsources.

Don'tknowhowtocontrolthetwoprojector
separately,justrandomwalkaroundthecontrol
panel

Theroommodewastoovagueforparticipants
tomaptoitsfunctionality.Mostparticipants
havenoideaaboutwhichbuttonshouldbe
pressed,whiletheyweretrytoseparatethe
sourcefordifferentdisplay.

Mostparticipantsabstainedfromselectingthe
Theterm"individualmode"and"presentationmode" individualmode,sincetheotheroption
ismisleading
presentationmode,feltmorerelevanttowhat
theyweredoing..
Someparticipantshopedthereisabetterway
toindicatethescreenisbelongto"display1"or
Difficulttorememberthe"display1"and"display2" "display2".Therearenosignifiers/markersto
belongtowhichscreen
indicatethemappingbetweenDisplay1and
Task
Display2textsonthepodiumtotheprojector
4
screens.

Task Lackofvisibilityofsystemstate(individualmode
5
andpresentationmode)

Sometimes,participantstendedtoforgetthat
theywereintheindividualmodeandperformed
taskstoachievetheendresultsinthesame
mode

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PresstheScreenscrollupbuttonwithoutrelease

Task Pullingupthescreenandclosetheprojectorisnot
6
memorable

Sometimes,theyforgottoscrollthescreenup
beforeshuttingdownthesystem.This,upon
questioning,wasbecausetheyassumedthe
systemtohandlealltheseoperationswhenthey
optedtopoweritdown.

Table3.DetailofProblems

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Recommendations
Based on each problems, we give related suggestions (See Appendix Problem VS
Solution).Herewesummarythosesuggestionswithdifferentareaoftheinterface.

Figure18.HomeScreen

Upper Area
ChangePCtoPodiumPCintheupperareaofHomeScreen(Figure18)
TheIconofDocCamcouldbechangedtoamorerelevantpicture.

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Figure19.DocCamPage

Delete the empty button in the Doc camera page (Figure 19), such as Input
FocusIris.
Insteadofonlyusingdisplay1anddisplay2intheupperareaofHome Screen
(Figure), adding the icon like >or <mighthelp themto map the buttonto
specificdisplay.

Right Area
Change the name ofCameraControlin the rightbottomareaofHomeScreen
(Figure 18) to "Recording Camera" since a lot of participant think this button
couldcontroltheDocCamera
MovetheAudioControlbuttonclosetotheVolumepart.
The Volume control at the home page could present the voice from program,
since mostly people use the volume control panel to control the voice from
differentapplications.Ifmute isonin anyof the othervolume controls,thestate
shouldbereflectedinthehomepageVolumecontrol

Figure20.AudioControlPanel

Showing in the Figure 20, the Main could change to System sound and the
ProgramcouldchangetoApplicationsound.

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Since most people in the pretest questionnaire express their preference of

controlling everythingfromcomputer,OnandOffbuttonscouldbeenough for
presenters.

Bottom Area
The room mode is hard for participants to map the termto its functionality. We
suggest to changethelogic.Forexample,keepdisplay1anddisplay2 onthe
interface all thetime, and change theroom modeto Syn display.Then users
couldcontrolbothscreenandsynchronizetwoscreenwhenevertheywant.

Left Area:
The "Screen Control" should change the name to "Scroll Screen" orsomething
relatedto avoid misunderstanding,andthisfunctiononlyusedwhenuserwantto
scroll up or downtheprojector screen duringthepresentation. Screen Control
iseasilymisleadparticipantinseveralways.

Figure21.ScreenControlDialog

Add"Screen2"intheScreenControldialog(Figure21),eachdialogcontrolsone
screenandmapstothecorrespondingphysicallocation.
Scrolling the screen down automatically after the control panel is powered on,
andscrollitupafterpowereddown.

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The center part

If the video source that is mapped with the input source is not detected, a
warning should be given tonotifythe user toconnecttherightvideocabletothe
laptop. If noactivesourceisconnectedwiththepodium,thecontrolpanelshould
notifytheuserorindicatethestatusclearly.

Notification
Ifonerequest is in processing,awarningto noticethe user thatthesystemisin
processing.Thewarningcouldbedisappeared,whenprocessingisfinished.

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Appendix

Think aloud transcript

Participant1
Task1

Sheclickthestartbuttonandselectthepresentationmode.Beforeconnectingthecableto
thelaptop,shefirstselecttheHDMIasthesource,thenchangetoPC,andchangebackto
HDMIagain.Shethenrealizedthatsheneedstopluginthecabletothelaptopfirst.Thenshe
choosetheHDMIcableandconnectedwiththelaptop.Afterthat,sheclickthescreen
control,androllthescreendown.Sheclickthedownbuttonwithoutrelease.Afteronescreen
wentdown.Shedon'tknowwhytheotherscreendoesn'tchange.Shehesitatedfora
moment,andnoticedthattherewasaPressTwicemessagethere,soshetriedtoclickthe
downbuttonagain,andthesecondscreenstartedtoscrolldown.Sheclosethescreen
controldialogandcheckthevideosourceagain.Andthetaskdone.

Task2

ClicktheVolumebuttonatthehomepage,butthesounddoesn'tgetanychange.Thenshe
wenttotheAudioControl,shejustclicktheMutebuttonattheMaingroup,andthesound
wentdownimmediately.Soshefindthebuttonthatcouldcontrolthesound.

Task3

AtfirstshethoughttheScreenControlmenuisforopentheDocCam,butsheforgotthisis
onlyforcontrollingthescreenscrollupanddown.Thenshequitthemenu,andstarttofocus
onthevideosource.ShefirstselectthePCasthevideosource,thensoonshefoundthe
iconwithaCameraismoreclosetoherjob,sosheselecttheDocCambutton,andthe
camera'simagestarttoshowonthescreen.Shetriedtomakestheimageofthephysical
materialonthescreenmoreclearly.ShejusttrieddifferentbuttonsontheDocumentCamera
menu,butafterclick"Iris"and"Focus"thereseemsnochange.Actually,atthismomentshe
alreadydonethetask,butshedidn'trealizedthat.AndclicktheCameraControlmenuto
clickthebuttonsonthat,butnochangewiththeDocCam,sincethisoptionisforcontrolling
anothercamerabutnotheDocCam.FinallyshewentbacktotheDocCamoptionsanduse
theZoominandoutagaintomakestheimageonthescreenmoreclear.

Task4

ClicktheScreenControl,butquicklyfindthiswaswrong.ThenshewantstoclicktheCamera
Control,butbeforeclick,shethoughtthisshouldnotbethatrightcontrolsogiveup
immediately,andwenttotheRoomModebutton.Afterclick,shefindindividualmodeisa
newbuttonnevergettired.Afterclicktheindividualmode,theDisplay1andDisplay2
buttonsontopofthecontrolpanelclearlyindicatethatshecouldselectdifferentsourcesfor
differentscreen.ThensheselecttheHDMIforDisplay1andDocCamforDisplay2.

Task5

ClicktheRoomModebutton,andchangethemodebacktopresentationmode,andreselect
theHDMIastheinputsource,thistaskgetdoneveryquickly.

Task6

ClicktheScreenControl,andclickthescreenupbuttonwithoutrelease.Afterallthescreens
scrolledback,sheclicktheSystemOffbuttonandturnedoffthecontrolpanel.

Participant2
Task1

HeconnectedthelaptoptothepodiumthroughHDMI.Then,heselectedHDMIasinput
sourceandopenedthepresentationinthelaptop.Then,hewaspromptedtobringthescreens
down.HeclickedonscreencontrolandpressDownarrowbuttontobringthefirstscreen

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down.Then,heneededhelpwithpullingthesecondscreenout.Wegavehimahintandhe
wasabletofinishthetask
Task2

Hestartedbyopeningtheaudiosourceinthelaptopandplayingit.Then,clickedonthe
volumeup/downbuttononmainscreentoadjustthevolumelevelindicatortillitreachedthe
middle.

Task3

Heclickedtheroommodetoswitchtoindividualmode.Whenthecontrolsdidnotlookrelevant
tohisperceivedstate,heswitchedbacktopresentationmodeandclickedoncameracontrol.
Herealizedthecontrolswerenotrelatedtohismentalimage,soheclickedonscreencontrol.
Thenherealizedscreencontrolwasusedforcontrollingthescreenmovement.Then,he
clickedonDocCamand,whentheoutputwassameasexpected,heclickedonzoomin/outto
adjustthecamerasettings.Then,heclickedonInputs1,2,3toseetheirfunctions.Hemadea
finaladjustmenttotheDocCamzoomandfinishedthetask

Task4

First,heclickedonroommodeandselectedpresentationmodebecausehethoughtindividual
modewasforjustpresentingtohimself.Then,inthepresentationmode,heselectedHDMI,
DocCam,Screencontrol,Cameracontrolinrandomorderrepeatedlyexpectinganoutput.In
DocCam,hecontinuouslyclickedthedifferentinputsmultipletimesassumingthefeedback
tooktimetohappen.Then,whenheaskedforhelp,wehintedattryingadifferentmodeand
thenhewasabletofinishthetask

Task5

HefirstselectedDocCamandclickedDisplayoff.Then,heselectedHDMI.Hethenswitched
topresentationmode,selectedHDMIandclickedDisplayOn.Hewaitedforanoutput.When
therewasnofeedbackforalongtime,heagainclickedonroommodetoselectpresentation
modetofinishthetask.

Task6

Hestartedbypoweringdownthesystem.Then,herealizedthescreensarenotrolledbackto
theirslots.So,hepoweredonthesystemandselectedpresentationmode.Then,heclicked
onscreencontrolandbroughtthescreensupintotheirholders.

Participant3
Task1

HeconnectedtheHDMItothelaptop.Then,heworkedonadjustingthecomputersettingslike
resolution.Thenheopenedtheslidesonthelaptopandpoweredonthepodiuminterface.
Oncethepodiumsystemwasreadytouse,hetriedthePCfirstthentriedHDMItoachievethe
desiredoutput.Thentheparticipantwaspromptedtobringthescreensdown.Uponprompt,he
clickedScreencontrolbuttonandfounditeasiertobringthescreen1down.However,hewas
confusedandtrieddifferentbuttonsonscreencontrolpanelforsometimeonhowtobringthe
secondscreendown.Then,hewasgivenahinttotrythedownbuttonagainandithelpedhim
infinishingthetask

Task2

Hestartedwithclosingthescreencontrol,whichwasopenfromtask1.Then,heincreasedthe
volumebypressingtheupbuttononvolumecontrolpanelonthemainscreen.Then,he
playedthevideofromthelaptop,andtriedadjustingthevolumeusingtheup/downbuttonson
volumecontrolpanelonmainscreen.Heclickedmutebuttonanditworked.But,hewas
confusedwhytheup/downbuttonswerenotworking.Then,heclickedtheAudiocontrolbutton
onthebottomrightofthemainscreen.Headjustedthevolumeusingup/downbuttonsunder
theProgrampanelontheAudiocontrolscreen.ThenhetriedthesamewithMainpaneland
founditdidnothaveanyeffect.However,hefoundoutthatmutebuttononallthepanels
controlledtheaudiooutput.

Task3

Hestartedbyunderstandingthathehastochangethedisplayinput,soheclickedonDoc
Cambecausethatlookedrelevanttothetaskofpresentingprintedmaterial.Then,hefound
thatitwillhelphimachievethegoal.Hethenmovedtheprintedmaterialwithintheregionof
captureofthecameraandadjustedzoomusingthebuttonsontheDocCamscreen.Then,he
triedFocus,Irisbuttonstojustseetheeffectsontheoutput.Then,hetriedFreezebutton

Page33of39

assumingitwillfreezethecamerainstanceatthelastcapturedscenesothatifhemovedthe
handoverthematerialit'llnotaffectthecapturedsceneonthescreen.
Task4

HestartedbyclickingInputs1/2/3onDocCamscreen,becauseitwasthescreenopenfrom
task3.Then,whenherealizeditwon'thelphimwiththistask,hetriedtheCameraControl.
Whenthatdidn'tlooklikearelevantscreen,hetriedscreencontrolandrealizeditwasfor
controllingthescreens.Then,hetriedAudiocontrolandCameracontroltounderstandwhat
theydid.Then,heclickedtheRoommodeandtriedtheIndividualmode.Whenthescreens
hadtwodisplaytabs,hewasconvincedthatheisattherightscreenandselectedtherequired
twoinputsources.

Task5

Hestartedwiththeindividualmodebecausethatwasthescreenfromtask5.Hechangedthe
inputsourcesofDisplay1and2toHDMItoachievethegoal.Also,heclickedonRoommode
andchosePresentationmode,thereby,resultinginthesamegoal.

Task6

HestartedbyopeningScreencontrolandpressedtheUparrowbuttononcetobringthefirst
screenup.ThenwaitedtillitwascompletelyupandclickedtheUparrowbuttonagaintobring
thesecondscreenup.HeclickedDisplayoffbuttononthemainscreenandsawthatone
displayturnedoff.Soheclickedondisplay2andtriedDisplayoffbutnothinghappened.He
changedtoPresentationmode,clickedDisplayoff,andboththedisplaysturnedoff.Thenhe
powereddownthesystem

Participant4
Task1

ShestartedwithconnectingcomputerwithHDMI.Thensheopenedtheslidesonthedesktop.
Aftershesettedupthecomputer,shefoundprojectorwasnotworking.Shebegantotrythe
podium.Shepressedtheopenbuttonandchosethepresentationmode,sinceshethoughtshe
wasgivingapresentationrightnow.FirstshepressedtheHDMI,sinceshebelievedthe
computerwasconnectingthepodiumwithHDMI.Howevertherewassystemlatency,so
projetordidnotlightupimmediately.Shethoughtmaybeshepressedawrongbutton,soshe
begantotrythescreencontrolbutton.Itisbecause,shethoughtitisscreenwhichwasnot
lighteduprightnow.Whenshepressthe"up"button,theprojectorjustlightedup,soshe
wronglytookthe"up"buttoninthescreencontrolmenuastheprojectorcontrolbutton.She
forgettoscrolldownthescreen.Afterweremindedherthatsheneedtopulldownthescreen,
shewenttothescreencontrolpanelagain.shewasnotsurehowtopulldowntoscreen2
sincethereisonly"screen1"controlpanelinthescreencontrol.Shewasalsonotsurewhere
to"Presstwice"

Task2

Shepressedthevolumebuttononthepad.Howeveritwasnotworking.Shefeltfrustrated
whentheaudiowasnotworkingassheexpected.shetrytopressthebuttonforalongtimeto
makesureitisreallynotworking.Shedidnotfindtheaudiocontrolpanelatthefirsttime,
sinceitwasnotclosetothevolumecontrolonthemainscreen.

Task3

Shequicklyfoundthedoccambutton.Shetriedtofigureoutifthiswouldwork.Shewas
confusedaboutwhatdidbuttonsinthedocumentcameracontrolpanelmean,soshetried
differentbuttonstoseewhatwouldchange.sheisconfusedwhatdidthe"freeze"means.She
confusedaboutwhatdoes"input"do.

Task4

Shetookthe"input123"buttononthedocumentcameracontrolpanelasdifferentsources
forscreen,butitwasnotworking.Shewasnotsurewhereshecouldchangetodifferent
sources.Shetriedthecameracontrolandscreencontrol.Shehastriedtheroommode,
howevershedidnotchangetoindividualmode,sincepresentationmodeseenmorerelatedto
currentsituation.Aftershetriedindividualmode,shequicklyfoundthereweretwodisplay
selection,soshecouldchooseasourcefordifferentdisplays.

Task5

ShewentbacktopresentationmodeandselectHDMIassourcefordisplay.Shesaidaftershe
figuredouthowtochangemode,itbecameeasyforhertocontrolthescreen

Page34of39

Task6

Sinceshealreadyknowhowtopulldownthescreenup,shepressedthe"up"buttontwiceto
scrolluptwoscreen.Howevershewasstillnotsurewhensheshouldbegantopressthe
secondtimes.Thesheeasilyfoundthesystemoffbuttonandclosedall.

Participant5
Task1

Shewasconfusedabouthowtowherecouldchangeto"screen2"topulldownthesecond
screen.participantswentintothescreencontrolpanel,wentout,andtriedtofindanother
buttontopullthescreen.Thenshefoundthe"presstwice"instruction,butshestillnotsure,
functionality,howandwhereneedtopresstwice.Shetriedtopress"screen1"andthetopof
the"screencontrol"eventhereisnobutton.Aftershefigureoutthepodium,sheforgetto
connectthecomputertothepodium.

Task2

Shefoundthevolumeinthemainscreenwasnotforthecomputer.Shewasconfusedwhere
sheneedtopresstocontrolthevolumethenshegiveup.Shecouldnotfigureoutifthesound
isgoodenough.Afterwepushedhertomakethesoundloudershetriedtheaudiobutton.
Thenshetrieddifferentbuttonssinceshewasnotsurewhichoneiscontrolthevolumefrom
herPC

Task3

Task4

AtfirstshetriedtopresstheHDMI,bothscreenchangedtoHDMI.Shetriedtheroommode,
howevershefeelshewasinthepresentationmode,soshedidnottrytheindividualmode.
Shetriedthedocumentcameraandfeltthe"input123"inthedoccamerapanelwasnotfor
thedisplay.Shetriedthescreencontrol,andthepanelremindherthatitwasforpullingthe
screen.Afterwetoldherthatthiswasthetwomode,shequicklyfoundthetopchangedand
manipulatedthemseparately.

Task5

shedirectlywenttothepresentationmode,thenselectedtheHDMIasinputsource

Task6

sheknownthatthe"screen1"controlledbothscreen,soshekeptpressingtheupbuttonuntil
bothscreenscrollup.Thensheturnofftheprojectorbydisplaypanel.Andpressthepoweroff
buttontocloseall

Participant6
Task1

Shewasnotsurewheresheneedtocontrol,sinceinthepastsheonlyconnectedthe
computertothepodium,thentheprojectorwouldlightupitself.Aftergivenhint,participant
selectedtheVGAasinputsource.Howeversheforgettopullthescreendown.

Task2

Weremindedherthatsheforgottoplugintheaudiolineatveryfirst.Thenshequicklyfound
theaudiocontrolpanelandtrieddifferentcontroltoadjusttheaudio

Task3

Shequicklyfoundthedoccamera'spositionandstartedtoadjustthecamera'sposition.She
hopedshecouldseewhatwasinthescreen,becauseitisalittlebitinconvenienttoturnback
tocheckifthepositionofdocumentisOK

Task4

shewasnotsurewhereshecouldcontroldifferentscreens.Shethoughtthecameracontrol
mighthelptochangethesourceofoneprojector.Aftershefounditwasnotworking,shetried
severalbuttonstofigureouthowtodothatcameracontrol,doccamera,screencontrol.She
triedtheroommode,shethinkshewasinthepresentationmode,soshedidnotchangeto
individualmode.Afterallshetriedtheindividualmode,shecouldeasilyfigureouttherestof
stepbytheinterface.

Task5

Sheforgetshewasonlycontrollingoneofthescreenandnotsurewhichscreenbelongto
"display1".ShefoundtheVGAdidnotworkwellinindividualmode,soshechangedthemode
topresentationmodetosynchronizebothscreen

Page35of39

Task6

sheusedthe"systemoff"buttonandforgettopullupthescreenandclosedtheprojector.

Participant7
Task1

HewasnotsurewhetherheshouldselecttheHDMIorPC.AfterhefoundthePCwasnotfor
thelaptop,hequicklychangedback.HeForgettopullscreendown.Duringhepulleddownthe
screen,hewasconfusedwhereisthecontrolforthesecondscreen.

Task2

Hebegantoadjustthevolumeonthescreenwithoutplayingthevideo.Theadjustmentof
volumewasverysmall,sohewasnotsurewhichcontrolthevideovolume.Hefinallyfigured
outtheprogramcontrolsthevideo,howeverhesaidheexpectthevolumecontrolinmain
controldothis.

Task3

Hequicklyfoundthedoccamera.Howeverhedidnotfindwherethecamerais,sohecould
notputthematerialintherightplaceatthefirsttime

Task4

Hetriedthescreencontroltoseeifthiscouldhelphimtoseparatethescreen.Hetried
individualmodeundertheroommode,andfounditwasworking.Howeverheisnotsurewhich
onecontrolwhichscreen.

Task5

Hetriedtwowaytoaccomplishthetask,bychoosesamesourcefortwodisplayorselectthe
presentationmodetosynchronizethesource

Task6

Hehopedwhenheturnedthesystemoffthescreenshouldbepulledupautomatically

Participant8
Task1

Hestartedthepresentationinthelaptop,thenconnectedtothepodiumusingHDMI.He
poweredonthepodiuminterfaceandselectedHDMIasinputsource.Hewaspromptedabout
thescreensafterthat.Heclickedscreencontroltobringthescreensdown,andheremarked
thatthetext"Presstwice"helpedhimwithcontrollingthesecondscreen

Task2

Headjustedtheaudiooutputofthelaptopinitially.Then,headjustedthevolumecontrolonthe
mainscreenofthepodiuminterface.When,thecontrolsdidnotadjusttheoutputvolume,he
clickedonAudiocontrol,triedthecontrolsunderMain.Then,hetriedthecontrolsunder
Program,andadjustedthevolume.

Task3

HestartedbyclickingCameracontrolbecausehethoughtitwillcontrolthecamerafor
presentingdocuments.Then,heclickedDocCamandadjustedthezoomforbetterresolution.
HealsoclickedonIrisandFocustounderstandtheirfunctions

Task4

HeclickedonScreencontrolandthenrealizeditwasforcontrollingscreenmovements.Then,
heclickedonroommodeandselectedpresentationmodebecausehefeltindividualmode
wouldbeusedforpresentationstoselfwithnoaudienceintheroom.Thenhetriedthe
differentinputsourcesandthecontrolsineachoneofthem.Then,wehintedhimtotrya
differentmode.Heselectedindividualmodeandcompletedthetask

Task5

HeselectedtheDisplay1andclickedHDMI,thenselectedHDMIunderDisplay2.Also,he
showedanotherwaytocompletethetaskbyswitchingovertoPresentationmodeand
selectingHDMIasinputsource.

Task6

HeturnedthedisplayoffbyclickingtheDisplayOffbuttononthemainscreen.Then,he
powereddownthesystem,assumingthatwillhandleturningoffothercomponentsofthe
system.Then,hewaspromptedtocheckthescreens.And,heturnedonthesystemtobring
thescreensupandthenturnedoffthesystem.

Participant9

Page36of39

Task1

Atfirstshethoughtthethingsdisplayedonthecontrolpanelshouldalsodisplayedonthe
screen.Aftergivenareminder,thatthevideosourceisfromthelaptop.Shebegantoopenthe
slidesandmakesthepowerpointinpresentingmodel.Anotherhintwasgiventostart
controllingtheprojectorsbythecontrolpanel.Shepresstheturnonbuttonandthenthe
presentationmodebutton.Sheforgottoconnectthelaptoptothepodium,soanotherhintwas
given,andsheconnecttheHDMIcabletothelaptop.Thecontrolpanelasktheusertoselect
asource,shefirstpressthePCbutton,andwaitforawhile,butnothingdisplayedatthe
screen.Shethoughtitmayneedsometimetowaituntilthethingsgetdisplayed.Thenanother
hintwasgiventhatsheneedstoselectHDMIasthesource.Thenshepressscreecontrol,and
pressthedownbuttontoletthescreendown.Shealsonoticedthe"presstwice"hints,and
pressthedownbuttonagain,andallthetwoscreenswerescrolldown.

Task2

Aftershestartedtoplaythevideo,shecontinuouslyclickthevolumebuttonontherightsideof
thehomepage.Butdoesn'tchangeanything.Thenshestartedtoclickthe"AudioControl",
andopenandialog.Shedidn'trealizedthatshewasclickthebuttononthe"Mic"ground,this
actuallycontrolthevolumeofthemicrophonecurrentlydon'tuse.Afterahintwasgiven,she
noticedthesoundwasmutedintheMaingroup.ThensheclicktheMutebuttontoreleasethe
mutestatusattheMaingroup,andthesoundcomesout.Shedidn'tknowwhichgroupcould
actuallycontrolthevolumeofthesound,andshestartedclicktheupbuttonattheMaingroup,
butthesounddidn'tchange.Thenshetriedthelastoption,theProgramgroup,andthevolume
getcontrolled.

Task3

AtfirstshethoughttheCameraControlwastherightoptiontoopentheDocCam.Afterturned
intothemenu,thereseemsnocontrolfortheDocCam,shewantedtoexitthemenu.And
incorrectlyclicktheRoomMode.However,shewentbacktothehomepage.Shestillwantto
takealookatCameraControltoseeissomebuttonshewasmissedthatcouldcontrolthe
DocCam.SoshewentintotheCameracontrolagain.Butstillfailedtofindtherightbutton.
Thenahintwasgiventotoldherlookatthebuttonwithiconsthatisclosesttothetask.Then
sheclickedtheDocCamiconandthecontentofthematerialstarttodisplayatthescreen.

Task4

Wethetaskgetstarted,shedidn'thaveanyideawhattodo,soshewasjustrandomclick
manybuttonssuchasScreenControl,CameraControlandalsoswitchbetweendifferent
source.Thenwegaveahinttoldhertochangetheroommode.Aftersheenteredthe
individualmode,sherealizedatthetopofthecontrolpanelexisttwobuttonswhichareDisplay
1andDisplay2.AndsheselecttheHDMIsourceforDisplay1andtheDocCamsourcefor
Display2.

Task5

ShechangetheroommodebacktoPresentationmode,andassignedtheHDMIasthe
source,thenthetaskgotdone.

Task6

Wenbacktoscreencontrolandrolloneprojectorscreenbackwithoneclick,andafterthefirst
done,clicktheupagaintorolltheotherscreenback.Thendisplayoffandsystemoff.

Participant10
Task1

HepickedtheHDMIcableandconnectedtothelaptop.HeknowsthatHDMIcansupport
audiooutput,sohedon'tusetheaudioline.Pressthestartbuttonandselectthepresentation
modeandwaittillthesystemstartsup.Duringthewaitingtime,hemakesthepowerpointin
thepresentationmode.Afterthetwoprojectorsbegantowork,hebegantothinkingwhich
sourceshouldselect,andhenoticedtheHDMIbutton,andpressit.Theimageonthelaptop
thenstarttodisplayonbothscreens.Hethoughthefinishthetaskatthismoment.Buthe
forgettoscrollthescreendown.Ahintwasgivenregardingthat,buthefeltitdoesn'tmatterif
thescreenisdownornot.Aftersomeexplanation,hepressthescreencontrol,andthedialog
shows"screen1"andhewassuretopressthedownbuttontoletscreen1wentdown.Since
hedidn'tfindthedialogfor"Screen2",hequitthescreenselectionmodetofindisthere
anotheroptiontocontrolthescreen2.Afterfailedtofind,hewentbacktothescreencontrol,

Page37of39

andnoticedthe"presstwice"hintonthedialog.Hefirstdon'tknowwheretopresstwice,then
herealizedthattopressthedownbuttonagain.Andbothscreengotdownatthismoment.
Task2

ClicktheVolumebuttonatthehomepage,butnothingchanged.Thenhewenttothe"Audio
Control",andhefoundtheprogramvolumewassetat0,sohequicklyclicktheupbuttonat
theprogramvolumegroupandmakesthesoundcameout.

Task3

ClickCameracontrolatfirstbuttherewasnocontrolovertheDocCam.Thenhestartedtolook
aroundtofindisthereisaCameraexisttosupportthetask.Afterfailedtofindthecamera,he
wentbacktotheInterfaceofthecontrolpanel,andtheiconthatlookslikeacameraandclick
it,theDocCamstarttowork.

Task4

Firstclickthescreencontrolbutfindthisisnotforthistask.Thenhejustlookattheinterfaceto
seewhichbuttonistherighttocompletethetask.Aftergazedforawhile,heclickthescreen
controlagain,butstilldidn'tfindtherightway.Thenhekeepthink,andtriedroommode,and
thinkindividualmodeissomethingdifferentwhichhasnevertried.Afterselecttheindividual
mode,hefindtheDisplay1andDisplay2buttonsappearatthetopofthecontrolpanel.And
heassigneddifferentsourcestothetwodisplays.

Task5

Hesaidtherearetwowaystofinishthetask,oneiskeeptheindividualmode,butassign
HDMIasthesourceforboththetwodisplays.Anotherwayischangetheroommodebackto
Presentationmode,andselectHDMIasthesource.

Task6

Clicktheredbutton"SystemOff".Hefoundtheprojectorsshutdown,butthescreenstillkeep
there.Heopenthesystemagain,clickthescreencontrol,androlldownthetwoscreensback
byclicktheupbuttontwice.Hethoughtthereisnoneedtoadjustthevolumeback,soheturn
offthesystemagainby"SystemOff"button.

Problem VS Solution

Problem

Solution

Pullingdownthescreenisnotmemorable

Scrollingthescreendownautomaticallyafterthe
controlpanelispoweredon,andscrollitafter
powereddown.

The"ScreenControl"shouldchangethenameto
"ScrollScreen"orsomethingrelatedtoavoid
misunderstanding,andthisfunctiononlyused
whenuserwanttoscrollupordowntheprojector
screenduringthepresentation.Sincebydefault,
userwillonlywanttheimagefromtheprojectorgo
tothescreen.

Noindicationonpodiumshowingthestateof
connection
Task Didnotknowtheyneedtochooseasourcefor
1
projector.

Ifthevideosourcethatismappedwiththeinput
sourceisnotdetected,awarningshouldbegiven
tonotifytheusertoconnecttherightvideocable
tothelaptop.Ifnoactivesourceisconnectedwith
thepodium,thecontrolpanelshouldnotifythe
userorindicatethestatusclearly.

Page38of39

Pressthescreendownbuttonwithoutrelease

Thestopbuttononthe"screencontrol"panelis
notworkingappropriately

Add"Screen2"intheScreenControldialog,each
dialogcontrolsonescreenandmapstothe
correspondingphysicallocation.

Confusedabouthowtousethescreenpanelto
controlthetwoscreens

Nofeedbackforlatency

Ifonerequestisinprocessing,awarningtonotice
theuserthatthesystemisinprocessing.The
warningcouldbedisappeared,whenprocessingis
finished.

The"PC"optionisconfusing

ChangePCtoPodiumPC

Difficulttofindtheadvanceaudiobutton

MovetheAudioControlbuttonnexttothe
VolumeControlpanel

AdjusttheMicgroupintheAudioControlto
changethevolume

Confusionaboutthefunctionofvolumecontrol
buttononthehomepage

TheVolumecontrolatthehomepagecould
presenttheprogramsincemostlypeopleusethe
volumecontrolpaneltocontrolthevoicefrom
differentapplications.
Ifmuteisoninanyoftheothervolumecontrols,
thestateshouldbereflectedinthehomepage
Volumecontrol

Difficulttomapthetermmainandprogramto
theirfunctions.

TheMaincouldchangetoSystemsoundand
theProgramcouldchangetoApplication
sound.
Sincemostpeopleinthepretestquestionnaire
expresstheirpreferenceofcontrollingeverything
fromcomputer,OnandOffbuttonscouldbe
enoughforpresenters.

Usercouldnotfindthephysicallocationofthe
DocCam

The Icon of Doc camera could be changed to a

more relevant picture. And after the DocCam is
open, the control panel should give some
messageor imageto notifywhere the DocCamis
locatedandaneasyinstructiononhowtouse.

Itisawkwardforuserstowatchthescreenback
andforthtoadjustthepositionofmaterialand
zoomin/out.

Thetermof"screencontrol"istoovagueto
understand

Task
2

Task Thetermof"CameraControl"iseasyto
3
misunderstanding

Changethenameto"RecordingCamera"

Page39of39

Thetermof"input"inDocumentCamerais
confusing

DeletetheemptybuttonintheDoccamerapage,
suchasInputFocusIris.

Focus,Iris,Freezewereunabletobemappedto
theirfunctionsbytheusers.

The"screencontrol"buttonistoovagueto
understand

The"input"buttonleadawrongunderstandingin
thissection

Don'tknowhowtocontrolthetwoprojector
separately,justrandomwalkaroundthecontrol
panel

Theroommodeishardforparticipantstomapthe
termtoitsfunctionality.Wesuggesttochangethe
logic.Forexample,keepdisplay1anddisplay
2ontheinterfaceallthetime,andchangethe
roommodetoSyndisplay.Thenuserscould
controlbothscreenandsynchronizetwoscreen
whenevertheywant.

Theterm"individualmode"and"presentation
mode"ismisleading

Difficulttorememberthe"display1"and"display
Task
2"belongtowhichscreen
4

Insteadofonlyusingdisplay1anddisplay2,
addingtheiconlike>or<mighthelpthem
tomapthebuttontospecificdisplay.

Task Lackofvisibilityofsystemstate(individualmode
5
andpresentationmode)

PresstheScreenscrollupbuttonwithoutrelease
Task Pullingupthescreenandclosetheprojectorisnot
6
memorable